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All Journal Al-Ihda' : Jurnal Pendidikan dan Pemikiran Transformasi: Journal of Economics and Business Management Quality : Journal of Education, Arabic and Islamic Studies
Salwa Putri Verhan
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Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences

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Penerapan Manajemen Perkantoran Dalam Meningkatkan Pelayanan Administrasi Pendidikan Di Mts Yp. Ummul Quraa Tembung, Kec. Percut Sei Tuan, Kab. Deli Serdang, Sumatera Utara, Medan Tengku Darmansah; Azra Humaira; Fatin Syahirah; Salwa Nabila Damanik; Salwa Putri Verhan
Transformasi: Journal of Economics and Business Management Vol. 3 No. 2 (2024): June : Journal of Economics and Business Management
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/transformasi.v3i2.1659

Abstract

The aim of this study is to elucidate the application of office management in enhancing educational administrative services at MTs Yp. Ummul Quraa. The method utilized in this research is descriptive research using a qualitative approach. Data were gathered through interviews, observations, and documentation. The findings of this study demonstrate that the implementation of office management at MTs Yp. Ummul Quraa is clearly evident. Concrete evidence is observed in the organization of office space, employee discipline control, efforts to strengthen communication with all relevant parties, including administrative staff, students, and alumni, as well as the completion of tasks according to each employee’s responsibilities. Additionally, thorough planning in procuring office equipment and administrative supplies also supports the smooth flow of all administrative activities. Furthermore, customer satisfaction with the administrative services at MTs Yp. Ummul Quraa has met the expected quality standards, reflecting satisfactory service quality. These findings are consistent with the principles of customer satisfaction according to Philip Kotler, which encompass physical evidence, responsiveness to needs, reliability, empathy, and assurance.
IMPLEMENTASI PENDEKATAN PERENCANAAN PENDIDIKAN DALAM MENINGKATKAN MUTU PENDIDIKAN DI MTS AL-WARDAH TEMBUNG Hanif Al Ghiffari; Evy Juliani Siregar; Aisyah Fadillah; Salwa Putri Verhan; Rizki Akmalia
Al-Ihda' : Jurnal Pendidikan dan Pemikiran Vol. 19 No. 1 (2024): Mei: Al-Ihda': Jurnal Pendidikan dan Pemikiran
Publisher : STAI Nurul Falah Airmolek

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55558/alihda.v19i1.129

Abstract

Penelitian ini bertujuan untuk mengidentifikasi dan menganalisis Perencanaan pendidikan yang ada di MTS Al-Wardah tembung dalam meningkatkan mutu pendidikan sehingga madrasah ini dapat mengikuti perkembangan pendidikan saat ini. Metode penelitian yang digunakan adalah metode kualitatif dengan pendekatan deskriptif. Hasil penelitian menunjukkan bahwa MTS Al-Wardah telah menerapkan pendekatan perencanaan pendidikan yang baik dengan mengadopsi kurikulum merdeka, meskipun baru diterapkan pada kelas VII. Para guru aktif mengikuti pelatihan untuk meningkatkan mutu pendidikan dan menguasai teknologi pendidikan. Namun, tantangan utama yang dihadapi adalah kurangnya perekonomian siswa yang menghambat pembayaran administrasi sekolah dan pelaksanaan ujian berbasis online karena sebagian siswa tidak memiliki handphone android.
Implementation of Educator Resources and Education Personnel at MTs YP. Ummul Quraa Tembung, Percut Sei Tuan District, Deli Serdang Regency, North Sumatra Province Azra Humaira; Fatin Syahirah; Salwa Nabila Damanik; Salwa Putri Verhan; M. Khalid Pay Hasibuan
Quality : Journal Of Education, Arabic And Islamic Studies Vol. 3 No. 1 (2025)
Publisher : Perkumpulan Dosen Fakultas Agama Islam Indramayu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58355/qwt.v3i1.90

Abstract

This study aims to describe (1) resource planning for educators and education personnel, (2) recruitment and selection, and (3) training and development at MTs YP. Ummul Quraa. This type of research is descriptive with a qualitative approach. The research subjects consisted of the madrasah head and teachers. Data were collected through observation, interviews, and documentation, then analyzed using the Miles and Huberman interactive analysis model. The results showed that (1) planning is done through deliberation with teachers to determine the qualifications needed, (2) recruitment and selection is done through disseminating vacancy information and interviews to ensure the suitability of candidates, and (3) training is done by recommending employees to attend external training to improve skills. MTs YP. Ummul Quraa continues to strive to improve the quality of teaching and education resources on an ongoing basis.
Co-Authors Aisyah Fadillah Azra Humaira Evy Juliani Siregar Fatin Syahirah Hanif Al Ghiffari M. Khalid Pay Hasibuan Rizki Akmalia Salwa Nabila Damanik Tengku Darmansah