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Peningkatan Keterampilan Komunikasi Efektif Petugas Kader Posyandu Dalam Memberikan Pelayanan di Rw 01 Pademangan Timur Jakarta Ria Efkelin; Sarah Geltri Harahap; Martini Martini; Ary Rahmaningsih; Imelda Imelda
Jurnal Pengabdian Masyarakat Indonesia Sejahtera Vol. 3 No. 3 (2024): September: Jurnal Pengabdian Masyarakat Indonesia Sejahtera
Publisher : STAI YPIQ BAUBAU, SULAWESI TENGGARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59059/jpmis.v3i3.1464

Abstract

Posyandu plays a crucial role in improving community welfare in various regions, and the presence of health cadres as the spearhead of Posyandu implementation. The purpose of this activity is to enhance the ability of Posyandu cadres in providing services through effective communication skills improvement. The methods used in this activity include lectures, discussions, question-and-answer sessions, as well as pre-tests and post-tests. The results of this activity show a significant increase in the effective communication skills of Posyandu cadres. This increase can be seen from the gain score values that improve the effective communication skills of Posyandu cadres. Participant S achieved the highest gain score value of 0.9 and a percentage increase of 90.0%.
PERSEPSI MASYARAKAT TERHADAP BRANDING RUMAH SAKIT DI WILAYAH GROGOL PETAMBURAN Dafa Arif Fadillah; Ellynia; Sarah Geltri Harahap
Al Tamimi Kesmas: Jurnal Ilmu Kesehatan Masyarakat (Journal of Public Health Sciences) Vol 13 No 2 (2024): Al-Tamimi Kesmas: Jurnal Ilmu Kesehatan Masyarakat (Journal of Public Health Sci
Publisher : Institut Kesehatan dan Teknologi Al Insyirah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35328/kesmas.v13i2.2748

Abstract

Indonesia, salah satu dari sembilan negara yang menyumbang setengah dari pertumbuhan populasi global dari tahun 2019 hingga 2050, juga mengalami peningkatan jumlah penduduk yang konsisten, dengan ratarata pertumbuhan tahunan sebesar 1,13%. Peningkatan populasi ini mendorong pemerintah untuk menyediakan layanan kesehatan yang berkualitas melalui berbagai program.Penelitian ini bertujuan untuk mengeksplorasi persepsi masyarakatterhadap upaya branding yang dilakukan oleh rumah sakit di wilayahGrogol Petamburan. Penelitian ini menggunakan pendekatankuantitatif dengan jenis penelitian cross sectional. Sampel yangdigunakan adalah masyarakat yang tinggal di wilayah GrogolPetamburan sebanyak 100 responden, dengan menggunakan teknikpengumpulan data kuesioner. Hasil penelitian menunjukkan bahwavariabel branding yang berpengaruh pada persepsi masyarakat adalahcorporate identity (p value=0,001) dan physical environment (pvalue=0,001). Sedangkan variabel service offering tidak berpengaruhpada persepsi masyarakat dengan nilai (p value=0,791).
HUBUNGAN MARKETING MIX DENGAN LOYALITAS PASIEN RAWAT JALAN DI RSPI PROF DR SULIANTI SAROSO Okky Octavianti; Sarah Geltri Harahap; Ludovikus; Tiara Zakiyah
Al Tamimi Kesmas: Jurnal Ilmu Kesehatan Masyarakat (Journal of Public Health Sciences) Vol 13 No 2 (2024): Al-Tamimi Kesmas: Jurnal Ilmu Kesehatan Masyarakat (Journal of Public Health Sci
Publisher : Institut Kesehatan dan Teknologi Al Insyirah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35328/kesmas.v13i2.2749

Abstract

Pendahuluan: Munculnya banyak rumah sakit di Indonesia semakin menimbulkan persaingan antar rumah sakit terutama dalam bidang pelayanan kesehatan. Dalam hal ini perlu mengimplementasikan suatu strategi pemasaran yaitu komponen utama bauran pemasaran seperti (produk, harga, tempat promosi, orang, proses dan bukti fisik). Tujuan: untuk mengetahui Hubungan antara Marketing Mix dengan Loyalitas Pasien Rawat Jalan di RSPI Prof Dr. Sulianti Saroso. Metode Penelitian: kuantitatif dengan pendekatan cross sectional study. Populasi: seluruh pasien rawat jalan dengan sampel 100 responden dengan Teknik pengambilan sampel purposive sampling. Hasil: ada hubungan pada dimensi produk (p value =0.001), dimensi harga (p value =0.040), dimensi tempat (p value= 0.001), dimensi promosi (p value = 0,020) dan tidak terdapat hubungan pada dimensi orang (p value = 1.000), dimensi proses (p value = 1.000), dan dimensi bukti fisik (p value = 1.000). Kesimpulan: terdapat hubungan antara marketing mix produk, harga, tempat dan promosi, serta tidak terdapat hubungan antara marketing mix dengan orang, proses, dan bukti fisik. Pendahuluan: Munculnya banyak rumah sakit di Indonesia semakin menimbulkan persaingan antar rumah sakit terutama dalam bidang pelayanan kesehatan. Dalam hal ini perlu mengimplementasikan suatu strategi pemasaran yaitu komponen utama bauran pemasaran seperti (produk, harga, tempat promosi, orang, proses dan bukti fisik). Tujuan: untuk mengetahui Hubungan antara Marketing Mix dengan Loyalitas Pasien Rawat Jalan di RSPI Prof Dr. Sulianti Saroso. Metode Penelitian: kuantitatif dengan pendekatan cross sectional study. Populasi: seluruh pasien rawat jalan dengan sampel 100 responden dengan Teknik pengambilan sampel purposive sampling. Hasil: ada hubungan pada dimensi produk (p value =0.001), dimensi harga (p value =0.040), dimensi tempat (p value= 0.001), dimensi promosi (p value = 0,020) dan tidak terdapat hubungan pada dimensi orang (p value = 1.000), dimensi proses (p value = 1.000), dan dimensi bukti fisik (p value = 1.000). Kesimpulan: terdapat hubungan antara marketing mix produk, harga, tempat dan promosi, serta tidak terdapat hubungan antara marketing mix dengan orang, proses, dan bukti fisik.
Hubungan Waktu Tunggu Dengan Kepuasan Pasien di Rumah Sakit Umum Daerah Cengkareng Tahun 2024 Andre Kirana; Sarah Geltri Harahap; Ria Efkelin
Al Tamimi Kesmas: Jurnal Ilmu Kesehatan Masyarakat (Journal of Public Health Sciences) Vol 13 No 2 (2024): Al-Tamimi Kesmas: Jurnal Ilmu Kesehatan Masyarakat (Journal of Public Health Sci
Publisher : Institut Kesehatan dan Teknologi Al Insyirah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35328/kesmas.v13i2.2752

Abstract

Kepuasan pasien termasuk bagian dari perasaan seseorang atau individu seperti contoh perasaan senang dan kecewa terhadap sesuatu yang didapat baik berupa jasa maupun barang sama seperti hal kepuasan pelayanan yang diterima dalam pelayanan kesehatan termasuk waktu tunggu di rumah sakit yang singkat maupun lambat dalama layanan rawat jalan dapat menjadi salah satu faktor dari kepuasan pasien. Tujuan: untuk mengetahui hubungan waktu tunggu dengan kepuasan pasien di Rumah Sakit Umum Daerah Cengkareng Tahun 2024. Metode penelitian: kuantitatif cross sectional study. Populasi: pasien rawat jalan dengan sampel 150 responden. Teknik pengambilan sampel pada penelitian ini menggunakan teknik purposive sampling. Hasil: menunjukan adanya hubungan waktu tunggu dengan kepuasan pasien di Rumah Sakit Umum Daerah Cengkareng Tahun 2024 dengan nilai P<0,000. Kesimpulan: terdapat hubungan waktu tunggu dengan kepuasan pasien rawat jalan di Rumah Sakit Umum Daerah Cengkareng.
Peningkatan Keseimbangan dan Mencegah Risiko Jatuh pada Lansia melalui Pemeriksaan Berg Balance Scale Catherine Hermawan Salim; Astrid Komala Dewi; Sarah Geltri Harahap; Ria Efkelin; Wirya Limala Putra; Levina Salsabila; Vincencius Ferrer Enzo Fittipaldi; Agatha Dian Cordiana Habeahan; Sabrina Sabrina; Angelita Nazwara Putra
Natural: Jurnal Pelaksanaan Pengabdian Bergerak bersama Masyarakat. Vol. 3 No. 2 (2025): May : Natural: Jurnal Pelaksanaan Pengabdian Bergerak bersama Masyarakat
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/natural.v3i2.1381

Abstract

Objective: to evaluate the effectiveness of the Berg Balance Scale (BBS) examination in improving balance and preventing the risk of falls in the elderly. The elderly are an age group that is vulnerable to decreased body function, one of which is balance disorders that can increase the risk of falls. Falls in the elderly can have serious impacts such as injury, decreased quality of life, and even death. Balance examination and evaluation are very important to prevent the risk of falls. One of the effective and widely used measuring tools is the Berg Balance Scale (BBS), which assesses balance ability through 14 functional activity items. This study aims to evaluate the role of BBS in detecting balance disorders and as a basis for physiotherapy interventions to improve postural stability in the elderly. The results of the study indicate that periodic use of BBS can help identify elderly people with high risk of falls and monitor balance progress after intervention. Thus, BBS is an important tool in fall prevention strategies and improving the quality of life of the elderly. Conclusion: the use of the Berg Balance Scale is not only effective in assessing balance status, but also as a tool for monitoring the results of physiotherapy interventions in the elderly. Periodic use of BBS is recommended as part of a fall prevention program in health care facilities or elderly communities.
Edukasi Jenis Makanan Berbasis Bukti Cegah Kanker di Kelurahan Tomang Kecamatan Grogol Petamburan Jakarta Barat Ribka Panjaitan; Astrid Komala Dewi; Sarah Geltri Harahap; Fransiska Suryasari; Ludovikus Ludovikus; Dewi Nuryani; Hildegardis Yolenta
Jurnal Pengabdian Masyarakat Indonesia Sejahtera Vol. 4 No. 1 (2025): Maret: Jurnal Pengabdian Masyarakat Indonesia Sejahtera
Publisher : STAI YPIQ BAUBAU, SULAWESI TENGGARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59059/jpmis.v4i1.2289

Abstract

Community Service Activities are one of the essential obligations that must be carried out by academic programs as part of implementing the Tri Dharma of Higher Education. PkM serves as a platform for lecturers to contribute meaningfully to improving community well-being. This activity aimed to provide education on evidence-based food types for cancer prevention to the residents of RT 08 RW 07, Tomang Subdistrict, Grogol Petamburan District, West Jakarta. The program was implemented through lectures, interactive discussions, and healthy menu simulations, supported by educational leaflets. The materials covered an overview of cancer, the role of nutrition in cancer prevention, recommended and avoidable foods, and practical tips on reading nutrition labels. Evaluation was conducted using pre-tests and post-tests to measure participants’ knowledge improvement. The results showed a significant increase in knowledge with an average N-Gain score of 67%, categorized as moderately effective. Furthermore, participants’ active engagement during discussions and simulations indicated high interest in the information delivered. This program demonstrates that evidence-based nutrition education, when communicated contextually and interactively, can serve as an effective promotive and preventive strategy in reducing cancer risk within the community.
Hubungan Brand Equity dengan Keputusan Pasien Memilih Rumah Sakit X Kota Depok Ernica Theodora Waruwu; Ellynia Ellynia; Sarah Geltri Harahap
JURNAL RISET RUMPUN ILMU KEDOKTERAN Vol. 4 No. 3 (2025): Desember : Jurnal Riset Rumpun Ilmu Kedokteran
Publisher : Pusat riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrike.v4i3.6965

Abstract

Brand equity turns into a decisive element that affects patient choices. Patients are more likely to select hospitals with strong brand awareness, brand association, perceived quality, and brand loyalty, according. However, there is currently little research on the direct connection to the patient's decision-making process, particularly when it comes to hospitals.This study aims to determine the relationship between brand equity and patient decisions to choose Hospital X in Depok. This study uses a quantitative approach with a cross sectional design. The sample consisted of 131 outpatients selected using consevutive sampling technique and calculated with Gpower software. The independent variables include four brand equity indicators, namely brand awareness, brand association, perceived quality, and brand loyalty, while the dependent variable is the patient's decision. Data were collected through questionnaires and analyzed using the chi- square test. The results show that only brand loyalty is significantly related to patient decisions (p=0.009), while brand awareness, brand association, and perceived quality are not related but need to be improved through more effective marketing strategies. This study contributes to the management of RS X in developing branding strategies to increase patient attraction, especially by strengthening brand loyalty and improving aspects that are not yet optimal.