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All Journal JURNAL PENDIDIKAN TAMBUSAI Jurnal Administrasi Pemerintahan Desa Publicness: Journal of Public Administration Studies Orasi: Jurnal Ilmu Politik dan Sosial
Fitri Helmi, Rahmadhona
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Humanities Law, Crime, Criminology & Criminal Justice Social Sciences

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Analisis Implementasi Governasi Digital Dalam Penggunaan Aplikasi IKD (Identitas Kependudukan Digital) di Disdukcapil Kota Padang Asmaniah, Asmaniah; Aulia Pratama, Nanda; Cahayani Karmila, Vira; Oktaviani, Wulan; Fitri Helmi, Rahmadhona
Orasi: Jurnal Ilmu Politik dan Sosial Vol. 1 No. 2 (2024): Orasi: Jurnal Ilmu Politik dan Sosial
Publisher : Inovan Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63217/orasi.v1i2.61

Abstract

This study aims to analyze the implementation of digital governance in the use of the Digital Population Identity (IKD) application at the Population and Civil Registration Office (Disdukcapil) of Padang City. This study uses a descriptive qualitative approach with data collection techniques through interviews, observation, and documentation. The results showed that the implementation of the IKD application since early 2023 has improved the efficiency and effectiveness of population services. IKD facilitates community access to administrative documents through digitization, reducing the need for manual interaction with the Disdukcapil office. However, the application faces internal constraints such as network problems and external constraints such as limited access to technology and low public understanding. The level of community acceptance of IKD is influenced by age, education, and availability of digital devices. To overcome these challenges, Disdukcapil Padang City coordinates with the central government, conducts field socialization, and provides manual services as an alternative. The implementation of the IKD application supports digital governance principles, such as transparency, accountability and efficiency, in line with the vision of excellent service. This study concludes that despite challenges in its implementation, IKD is a significant innovation in improving the quality of digital-based public services in Padang City.
Co-Authors Abda Abda Adilah Rahmah Agung Sulimar, Yogi Amanda, Audrey Asmaniah, Asmaniah Aulia Pratama, Nanda Cahayani Karmila, Vira Fadhilah, Aura Faizul Candra, Iqbal Fazilla, Mutia Hamid Gusri, Abdul Idanja, Ragil Kamalawati, Nur Laila Hanum, Faizah Mahyudi, Ilham melani putri Muharromah, Febrian Natasya, Anggun Novita Sari, Julia Nur Amamina, Suci Okcya Pratami, Ilmi Putri Pratama, Nadya Rahman, Syinri Rizkina Aliya. P, Mutiara Salnah, Syarfina Septiawan, Arif Syailindri, Fahira Tri Syakila, Manda Wahi Prayogi, Tihani Wiftada, Wiftada Wilya Putra, Ilham Yandari, Diya Zulmi Ningsih, Feby