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All Journal Jurnal Sains dan Teknologi Indonesia Berdaya Journal of Community Development Business Management Jurnal Pengabdian Masyarakat Bangsa
Jannah, Reni Nur
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Journal : Journal of Community Development

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Pemberdayaan Kelompok Usaha Kuliner Ikan Bakar Pantai Blimbingsari Melalui Pelatihan dan Pembuatan SOP Sequence of Service Dalam Upaya Peningkatan Kualitas Pelayanan Nurhalimah, Nurhalimah; Handoko, Rudi Tri; Zazilah, Auda Nuril; Amalia, Firda Rachma; Jannah, Reni Nur
Journal of Community Development Vol. 5 No. 3 (2025): April
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/comdev.v5i3.1431

Abstract

Banyuwangi develops the tourism sector intensively by strengthening tourism businesses and the creative economy by optimizing the potential of Banyuwangi's typical culinary products. The tourism potential of Blimbingsari beach in the form of grilled fish culinary tourism is one of the magnets for tourists to visit Blimbingsari. Cleanliness and grooming of waiters who serve visitors need to be improved. The results of observations in the field show that the cleanliness of the grilled fish culinary stalls at Blimbingsari beach is not being maximized. So training is needed regarding the sequence of service which aims to improve service quality. The methods used in this PkM activity are observation, needs analysis, providing training and creating a sequence of service SOP. Training activities in the Blimbingsari beach grilled fish culinary business group are not only provided with direct training and practice regarding the sequence of service, but also how to greet and groom properly, use appropriate and hygienic cutleries, make napkin art to beautify the appearance of visitors' dining tables, as well as arranging SOP sequence of service to provide excellent service to all visitors who enjoy the Blimbingsari beach grilled fish culinary tour. By increasing of knowledge and skill as 70% in service quality, it is hoped that the number of visitors who will enjoy the Blimbingsari beach grilled fish culinary tour will increase.
Penerapan Platform Daya Dukung Dan Manajemen Pengunjung Dengan Pembuatan Papan Informasi Berbasis Ecobrick Zazilah, Auda Nuril; Jannah, Reni Nur; Amalia, Firda Rachma; Nurhalimah, Nurhalimah; Handoko, Rudi Tri
Journal of Community Development Vol. 6 No. 1 (2025): August
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/comdev.v6i1.1485

Abstract

In understanding the sustainability of Blimbingsari Beach, community service activities are carried out at Blimbingsari Beach. Blimbingsari Beach is famous for its grilled fish culinary and has a very strategic location close to Blimbingsari Banyuwangi Airport. The problem at Blimbingsari Beach is the lack of optimal management in arranging the number of tourist visits which is not balanced with the capacity of the beach area, environmental factors and management factors. The second problem is related to beach cleanliness which contradicts the culinary of grilled fish which is a characteristic of Blimbingsari Beach. The purpose of this service activity is to provide understanding to the Tourism Awareness Group (POKDARWIS) in managing visitors and provide ecobrick making training to POKDARWIS and the surrounding community which can be a solution in overcoming both existing problems. The methods used in this activity start from coordination, socialization, training implementation to evaluation. The result of the first problem is in the form of understanding and applying the tourist attraction carrying capacity platform to find out the maximum number of tourist visits at Blimbingsari Beach so that visitors still get satisfaction and continue to pay attention to environmental factors. This is in accordance with the concept of sustainable tourism. The result of the second problem is the ability of POKDARWIS and the surrounding community to make ecobricks and the existence of an ecobrick-based tourist information board placed on Blimbingsari Beach.
Co-Authors Abdul Gofar, Fengky Rozab Ayu Wanda Febrian, Ayu Wanda Bahaduri Indraloka, Aldy Febriyanti, Beby Dwi Firda Rachma Amalia, Firda Rachma Handoko, Rudi Tri Ismaniar, Bitsyi Naviri Khoirunisa, Khoirunisa Mukti, Masetya Nurhalimah Nurhalimah Octanisa, Dheanita Sekarini Purwaningtyas, Ayu Wijaya, Jemi Cahya Adi Zazilah, Auda Nuril