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All Journal JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Fokus: Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang Pakem : Jurnal Pengabdian Kepada Masyarakat Jurnal Studi Ilmu Sosial dan Politik Jurnal Administrasi Karya Dharma Semar : Jurnal Sosial dan Pengabdian Masyarakat Lok Seva: Journal of Contemporary Community Service PUBLICUS: JURNAL ADMINISTRASI PUBLIK Holistik Analisis Nexus Politeia : Journal of Public Administration and Political Science and International Relations Community Services: Sustainability Development Perkembangan Kajian Sosial Tamalanrea: Journal of Government and Development EVOKASI: Jurnal Kajian Administrasi dan Sosial Terapan
Almahdali, Humairah
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Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Journal : Community Services: Sustainability Development

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Digitalization of Village Administration to Improve Public Service Efficiency in Waiheru Village, Baguala District, Ambon City NORMAWATI, Normawati; SAKIR, Ahmad Rosandi; Almahdali, Humairah
Community Services: Sustainability Development Vol. 2 No. 2 (2025): Community Services: Sustainability Development (March - June 2025)
Publisher : PT Batara Swastika Harati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61857/cssdev.v2i2.102

Abstract

This Community Service activity focuses on the digitalization of village administration in Waiheru Village, Baguala District, Ambon City, to enhance public service efficiency. Through digitalization, village administrative processes are expected to become faster, more transparent, and more accurate. The implementation of digital systems enables the community to access public services online, reducing reliance on manual systems that are slow and prone to data errors. However, the digitalization process faces several challenges, including limited technological infrastructure, low digital literacy among village officials, and the digital divide within the community. Proposed solutions include digital literacy training, technological infrastructure enhancement, and public outreach initiatives. The expected outcomes include increased community participation in public services, improved accountability, and greater transparency at the village level. This digitalization effort is envisioned as a model for other villages, fostering a more efficient and responsive village governance system that meets the needs of its residents.
Co-Authors Afdhal Afdhal Ahmad Rosandi Sakir Amaliah, Yusriah Aminah Bahasoan Makaruku, Nathalia Debby Manuputty, Pieter Hendra Normawati Normawati, Normawati Salampessy, Maryam Sanaki, Iksal Soselisa, Pieter S. Sugian Nurwijaya