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Journal : Social Sciences Journal

The Influence Of Nurse’s Interpersonal Communication On The Level Of BPJS Patient’s Satisfaction In Gading Medika Hospital Of Bengkulu Putra, Yoan Mandala; Narti , Sri; Octaviani , Vethy
Social Sciences Journal Vol. 1 No. 2 (2024): Agustus
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v1i2.460

Abstract

This study aims to examine the influence of nurses' interpersonal communication on the level of satisfaction of BPJS patients at Gading Medika Hospital, Bengkulu. The population in this study was all BPJS patients undergoing treatment in the inpatient room at Gading Medika Hospital, Bengkulu in February 2024, totaling 849 patients. Using the Slovin formula, a sample of 90 patients was obtained. The data collection method uses a simple random sampling technique. This research uses a quantitative approach and data is obtained from research questionnaires. Data were analyzed using SPSS version 26 software. The results showed that nurses' interpersonal communication had a significant influence on the level of BPJS patient satisfaction at Gading Medika Hospital, Bengkulu. This is proven by the results of the t test, that the test results for the nurse interpersonal communication variable show a significant value of 0.013 <0.05, so the hypothesis is accepted. The conclusion of this research is that nurses' interpersonal communication influences the level of BPJS patient satisfaction at Gading Medika Hospital, Bengkulu. Nurses' interpersonal communication is good and professional, the level of patient satisfaction shows that the majority of respondents are satisfied.
Effective Communication Of The Family Assistance Team (TPK) In Preventing Stunting To Brides-To-Be In Air Napal Sub-District Putri, Neni Pahmi; Narti , Sri; Sari , Sapta
Social Sciences Journal Vol. 1 No. 2 (2024): Agustus
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v1i2.461

Abstract

This research aims to find out the dangers of stunting and its prevention to prospective brides (catin). One of the things done is communication between the Family Assistance Team (TPK) and prospective brides (catin) through three (3) months of premarital assistance in Air Napal District. This research method is descriptive qualitative. The theory used is Cutlip and Allen's effective communication process theory, namely credibility, context, content, clarity, sustainability, media and understanding. The results showed that the effective communication process consists of credibility, context, content, clarity, sustainability, media and understanding as follows: The Family Assistance Team (TPK) succeeded in building strong credibility so that prospective brides (catin) were interested in exploring information related to stunting prevention. Furthermore, context, the family assistance team (TPK) provides real and directed communication, information and education related to stunting prevention. Content, through the ELSIMIL application, catin can access educational content related to stunting prevention and pregnancy readiness. Clarity (clear message), the process of communication and delivery of education related to stunting and its prevention is clear and easily understood by catin. Continuity of communication that takes place even when the catin is married, pregnant and becomes a post-saline mother. The media are social media whatsaap and facebook which are very effectively used by the Family Assistance Team (TPK) and prospective brides (catin). Furthermore, understanding, namely both parties can be said to have carried out effective communication with the same understanding or the message conveyed can be received and applied properly. The occurrence of effective communication is also because the Family Facilitating Team and the bride-to-be (catin) already know each other well so as to increase the trust of the bride-to-be (catin) in the Family Facilitating Team (TPK).
The Role Of School Anti-Drug Peer Groups In Raising Awareness About Drug Dangers At SMAN 4 Of Bengkulu City Haryadi, Dedi; Narti , Sri; Maryaningsih, Maryaningsih
Social Sciences Journal Vol. 1 No. 2 (2024): Agustus
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v1i2.465

Abstract

This research aims to find out the role of School Anti-Drug Peer Groups in socializing the dangers of drugs in the school environment at SMAN 4 Bengkulu City. The theory used in this research is Jeager's (1997) Socialization theory. In this theory there are 2 types of socialization. Among them are Repressive Socialization and Participatory Socialization. This study used qualitative research methods. In this study there were 8 informants who were determined based on purposive sampling techniques. The research results show that the role of SANS peers at SMAN 4 of Bengkulu City in participatory socialization is very significant, especially in disseminating information about the dangers of drugs at SMAN 4 of Bengkulu City. SANS members, as students' peers, use a personal and relevant approach to convey messages about the dangers of drugs. They not only provide information, but also actively engage students in activities such as group discussions, role plays, and interactive presentations. Thus, the role of SANS (peers) can be categorized as running optimally in socializing the dangers of drugs at SMAN 4 of Bengkulu City. SANS (peers) provides opportunities for students to learn, contribute, and feel the direct impact of anti-drug socialization, thereby helping to increase students' awareness and understanding of the risks of drug abuse. This is also fully supported by SMAN 4 of Bengkulu City, as can be seen from the collaboration between the Principal, staff and SANS administrators, the school has developed clear Standard Operating Procedures (SOP) in enforcing drug regulations.
The Phenomenon Of Peer Intimacy Who Is Married (Study Of Employees In The Education Department And Environment Culture Of Bengkulu Province) Elesmi, Elesmi; Narti , Sri; Dhianti , Martha Heriniazwi
Social Sciences Journal Vol. 1 No. 2 (2024): Agustus
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v1i2.466

Abstract

This research was conducted to find out how the process of intimacy between co-workers occurs within the Bengkulu Province Education and Culture Service. This research uses descriptive qualitative methods. This research uses data collection techniques through in-depth interviews, observation and documentation. The technique for determining research informants uses purposive sampling using Altman Taylor's social penetration theory. The research results show that there is a phenomenon of intimate closeness between colleagues at the Bengkulu Province Education and Culture Service. This intimate closeness phenomenon occurs through 5 stages, namely the initial stage (surface contact), they know each other because they work in the same agency and spend time from 08.00-16.00, the exploration stage (exploratory affective exchange) they express each other's feelings intensely communicating on Whatsapp, commitment (affective exchange) they share trust and confidence and have an agreement not to contact outside office hours and always give female informants money, intimacy (self-disclosure) reveal personal information to each other and they have checked in at hotels and the stable stage of the relationship understands and they continue to carry out this relationship, supporting each other.
Communication Strategy Of Radio Republik Indonesia (RRI) Bengkulu In Retaining Listeners Through Youtube Content (A Study On Programa 1 Channel: Dialog Interaktif Pagi) Irawan, Tinton; Narti , Sri; Dianthi , Martha Heriniazwi
Social Sciences Journal Vol. 3 No. 1 (2026): February
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v3i1.1256

Abstract

This study examines the communication strategy of Radio Republik Indonesia (RRI) Bengkulu in retaining listeners through YouTube content, focusing on Programa 1’s “Dialog Interaktif Pagi.” The research uses a descriptive qualitative approach to capture how a public broadcasting institution adapts to digital media consumption. Data were collected through observation, in-depth interviews with key informants (the Head of the Broadcasting Team and the program host), and documentation of broadcasting activities and YouTube content. The analysis is guided by Susan Tyler Eastman’s framework, which highlights five strategic dimensions: compatibility, habit formation, control of audience flow, conservation of program resources, and mass appeal. Findings indicate that RRI Bengkulu aligns program topics and presentation styles with audience needs, maintains listening habits through consistent scheduling and recognizable program identity, and directs audience flow by integrating on-air and online promotion. The station also optimizes limited resources by repackaging broadcast materials into digital formats and strengthening teamwork in production planning. Finally, RRI Bengkulu enhances mass appeal by selecting accessible themes, encouraging audience participation, and using YouTube to expand reach beyond traditional radio listeners. Overall, these strategies help RRI Bengkulu sustain loyal audiences while attracting new viewers in the digital era, supporting the relevance and competitiveness of public radio broadcasting.