Article Per Year (5 Year)
p-Index From 2021 - 2026
1.116
P-Index
This Author published in this journals
All Journal Journal of Indonesian Tourism, Hospitality and Recreation JURNAL PENDIDIKAN, HUMANIORA, LINGUISTIK DAN SOSIAL (JAGADDHITA) Jurnal Perhotelan dan Pariwisata
Nirwani, Ayulia
Unknown Affiliation
Religion Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Health Professions Languange, Linguistic, Communication & Media Social Sciences Other

Published : 6 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 6 Documents
Search

 1 
ANALISIS DIALOG ROLE PLAY TENTANG RESERVASI HOTEL DITINJAU DARI TAKSONOMI BLOOM: Analysis of Role Play Dialogue on Hotel Reservations Reviewed from Bloom's Taxonomy Nirwani, Ayulia
JURNAL PENDIDIKAN, HUMANIORA, LINGUISTIK DAN SOSIAL (JAGADDHITA) Vol 4 No 1 (2025): Vol. 4 No. 1 September 2025
Publisher : ABISATYA DINAMIKA ISWARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58268/jg.v4i1.201

Abstract

ABSTRACT This study aims to analyze the implementation of role-play dialogues on the reservation process during guest check-in at the hotel front office, using Bloom’s Taxonomy framework, which covers the cognitive, affective, and psychomotor domains. The research employed a descriptive approach by observing role play activities conducted in the Front Office course. The findings show that, in the cognitive domain, students were able to understand concepts and apply check-in procedures in accordance with standard operating guidelines. In the affective domain, students demonstrated professionalism, hospitality, and the ability to build positive interactions with guests. Meanwhile, in the psychomotor domain, students displayed practical skills in effective communication, operating work equipment, and performing reservation procedures accurately. Overall, the application of the role play method proved effective in integrating knowledge, attitudes, and skills, thereby supporting the achievement of more comprehensive learning outcomes in the front office field. Penelitian ini bertujuan untuk menganalisis pelaksanaan dialog role play mengenai proses reservasi pada saat check-in di front office hotel dengan menggunakan kerangka Taksonomi Bloom yang mencakup ranah kognitif, afektif, dan psikomotorik. Penelitian ini dilakukan melalui pendekatan deskriptif dengan mengobservasi aktivitas role play yang diterapkan dalam pembelajaran mata kuliah Front Office. Hasil analisis menunjukkan bahwa pada ranah kognitif, mahasiswa mampu memahami konsep serta menerapkan prosedur check-in sesuai standar operasional. Pada ranah afektif, mahasiswa memperlihatkan sikap profesional, keramahan, serta kemampuan membangun interaksi positif dengan tamu. Sementara itu, pada ranah psikomotorik terlihat keterampilan mahasiswa dalam berkomunikasi secara efektif, mengoperasikan perangkat kerja, dan melaksanakan prosedur reservasi dengan ketepatan yang baik. Secara keseluruhan, penerapan metode role play terbukti efektif dalam mengintegrasikan aspek pengetahuan, sikap, dan keterampilan, sehingga mendukung pencapaian hasil belajar yang lebih komprehensif pada bidang front office.  
IMPLEMENTASI KRITERIA COMMUNITY-BASED TOURISM ASEAN: STUDI KASUS PADA DESA WISATA ALAMENDAH Nirwani, Ayulia; Azizah, Nur; Fauzany, Riffka; Keizer, Hendriady de
Jurnal Perhotelan dan Pariwisata Vol 1 No 2 (2023): JURNAL PERHOTELAN DAN PARIWISATA (TELPAR)
Publisher : LPPM Politeknik Pajajaran ICB Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59820/telpar.v1i2.147

Abstract

The concept of Community Based Tourism (CBT) is one implementation of sustainable tourism that accommodates various factors involved in it. CBT is directed towards developing the economic, environmental, and social sectors, guided by government policies. In its development, CBT adheres to standardized practices. These standards are underpinned by The ASEAN Community-based Tourism, which divides them into eight criteria and one additional, including community ownership and management, contribution to social well-being, conserving and improving the environment, encouraging interaction between the local community and guests, provision of quality tourism services and guides, quality of food and beverages, quality of accommodations, the performance of friendly tour operators, and the utilization of technology. This research analyzes the implementation of these standards in the Alamendah tourist village. Based on the research findings, it is evident that the Alamendah tourist village has implemented the ASEAN Community-based Tourism criteria appropriately. Keywords: Community-based tourism, ASEAN CBT, Rural Tourism
PENGGUNAAN APLIKASI CANVA DALAM PRAKTEK PEMBUATAN MARKETING TOOLS PADA MATA KULIAH HOTEL MARKETING. Nirwani, Ayulia; Syahlevie, Nor
Jurnal Perhotelan dan Pariwisata Vol 2 No 2 (2024): JURNAL PERHOTELAN DAN PARIWISATA (TELPAR)
Publisher : LPPM Politeknik Pajajaran ICB Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59820/telpar.v2i2.253

Abstract

Abstract This research examines the Canva application's use in creating marketing tools in the Hotel Marketing course. The study's main objective is to evaluate the effectiveness of Canva as a learning tool in improving students' skills in designing marketing materials such as business cards, brochures, and company profiles for the hospitality industry. This study employs a classroom action research method, involving 54 hospitality program students from a polytechnic in Indonesia. Participants were divided into an experimental group using Canva and a control group using traditional methods. Data were collected through observation, interviews, assessment of the quality of marketing tools produced, student’s confidence and quality in roleplay activities. The results show that students who performed roleplays using self-made promotional media demonstrated better material mastery and confidence than those who performed roleplays without promotional media. These findings highlight the potential of Canva as an effective pedagogical tool in hospitality education. This learning approach can equip students with basic visual design skills relevant to modern industry demands. This research provides valuable insights for hospitality educators in integrating design technology into the curriculum to enhance student learning outcomes. Keywords: canva, hotel marketing, marketing tools, classroom action research
PERSEPSI USER DI INDUSTRI PERHOTELAN TERHADAP KOMPETENSI MAHASISWA ON JOB TRAINING PADA DEPARTEMEN MARKETING Nirwani, Ayulia; Wiyanto, Wiyanto; Puspa, Rahmina
Jurnal Perhotelan dan Pariwisata Vol 3 No 2 (2025): JURNAL PERHOTELAN DAN PARIWISATA (TELPAR)
Publisher : LPPM Politeknik Pajajaran ICB Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59820/telpar.v3i2.376

Abstract

Penelitian ini bertujuan untuk mengidentifikasi persepsi user di industri perhotelan terhadap kompetensi mahasiswa yang menjalani On the Job Training (OJT) di departemen pemasaran, serta merumuskan rekomendasi bagi perguruan tinggi dalam mempersiapkan kurikulum pembelajaran yang relevan dengan kebutuhan industri saat ini. Pendekatan kualitatif digunakan melalui wawancara mendalam dengan tiga praktisi industri berpengalaman, yakni seorang General Manager, staf Human Resource Development, dan staf Marketing. Hasil penelitian menunjukkan bahwa meskipun mahasiswa memiliki dasar pengetahuan dari perguruan tinggi, masih terdapat kesenjangan kompetensi, khususnya dalam pemahaman produk hotel, penggunaan istilah industri, dan keterampilan pemasaran digital. Selain itu, aspek sikap kerja seperti etos kerja, kemampuan beradaptasi, dan soft skills seperti sikap (attitude) juga perlu diperkuat. Kebutuhan industri saat ini menuntut mahasiswa untuk tidak hanya menguasai teori, tetapi juga memiliki kesiapan mental dan kemampuan beradaptasi dengan dinamika kerja. Oleh karena itu, perguruan tinggi disarankan untuk memperkuat kurikulum berbasis kebutuhan industri, meningkatkan sinergi dengan dunia usaha, serta membekali mahasiswa dengan keterampilan praktis yang relevan, seperti digital marketing dan penguasaan Property Management System (PMS). Penelitian ini diharapkan menjadi acuan bagi institusi pendidikan dalam menyusun strategi pembelajaran yang lebih selaras dengan tuntutan industri perhotelan.
PERANAN BANQUET DALAM MENDUKUNG OPERASIONAL FOOD AND BEVERAGE DI UTC DAGO HOTEL BANDUNG Syahlevie, Nor; Nirwani, Ayulia
Jurnal Perhotelan dan Pariwisata Vol 3 No 2 (2025): JURNAL PERHOTELAN DAN PARIWISATA (TELPAR)
Publisher : LPPM Politeknik Pajajaran ICB Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59820/telpar.v3i2.406

Abstract

Banquet is a part of the Food and Beverage Department which is tasked with handling activities .The services in the Food and Beverage Department are generally divided into two, namely, Food and Beverage Service and Food and Beverage Product. Food and beverage Service is divided into several sections, one of which is the Banquet Section. The term Banquet is the service of an event that has been ordered and planned in advance, including food and drink services, space and complete equipment needed at a certain time. This includes meetings, conferences and other events (MICE). Banquet services play a very important role because they serve a large number of guests at the same time. The role of the Banquet Section in supporting the operations of the Food and Beverage Department at UTC Dago Hotel Bandung is as a source of income Hotel, improve the hotel's reputation, and increase guest satisfaction in terms of service. Furthermore, efforts are made to improve Banquet Section services at UTC Dago Hotel Bandung by improving service quality, quality products, cleanliness of premises and equipment, and a pleasant atmosphere. The problems faced by the Banquet Section in operations are the increase in guests or participants, equipment and extra services.
Muslim-Friendly Tourism attributes: A summary of studies from 2014 to 2024 Nirwani, Ayulia; Kusumah, Ahmad Hudaiby Galih; Yudha, Eka Sakti
Journal of Indonesian Tourism, Hospitality and Recreation Vol 7, No 2 (2024): Journal of Indonesian Tourism, Hospitality and Recreation (October)
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jithor.v7i2.75953

Abstract

ABSTRACTThis research examines MFT-related publications from 2014 to 2024 by systematically identifying attributes relevant to Muslim-friendly tourism. The purpose of this study is to develop a classification of Muslim Friendly Tourism attributes using qualitative methods. The findings of this research show an adaptation of general tourism attributes into Muslim-friendly consisting of appearance, accessibility, attraction, amenities, accommodation, available package, activities, and appraisal (8As of MFT Attributes). These findings are derived from the analysis of 20 previous research publications, comprising 44 items of Muslim tourists' needs during their travels. These unique needs are categorized into three priority scales: high, medium, and low. The implications of this research enable the development of more effective and efficient strategies in destination management. Furthermore, the industry can adapt to the globally evolving preferences and specific needs of Muslim tourists.ABSTRAKPenelitian ini mengkaji publikasi terkait MFT dari tahun 2014 hingga 2024 dengan mengidentifikasi secara sistematis atribut-atribut yang relevan dengan pariwisata ramah Muslim. Tujuan dari penelitian ini adalah menyusun klasifikasi atribut Muslim Friendly Tourism dengan metode kualitatif. Temuan dari penelitian ini adalah hasil adaptasi atribut pariwisata umum ke dalam ramah muslim yang terdiri dari appearance, accesibility, attraction, amenities, accommodation, available package, activities dan appraisal (8A of MFT Attributes). Temuan tersebut hasil dari analisis 20 literatur penelitian terdahulu yang terdiri dari 44 item kebutuhan wisatawan Muslim selama perjalanan wisata.  Kebutuhan unik tersebut dikategorikan ke dalam tiga skala prioritas yakni: tinggi, sedang, dan rendah. Implikasi dari penelitian ini memungkinkan penyusunan strategi yang lebih efektif dan efisien dalam pengelolaan destinasi. Selain itu, industri dapat beradaptasi dengan preferensi dan kebutuhan khusus wisatawan Muslim yang berkembang secara global.
Co-Authors Ahmad Hudaiby Galih Kusumah Eka Sakti Yudha Fauzany, Riffka Hendriady de Keizer Nur Azizah Puspa, Rahmina Syahlevie, Nor Wiyanto -