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All Journal JURNAL PENDIDIKAN SAINS SOSIAL DAN AGAMA Jurnal Multidisiplin Madani (MUDIMA) East Asian Journal of Multidisciplinary Research (EAJMR) Indonesian Journal of Advanced Research (IJAR)
Siahaan, Rahel Sintadevi
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Religion Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences Other

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Journal : Indonesian Journal of Advanced Research (IJAR)

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Management of Intergenerational Conflict in the Workplace and Its Impact on Employee Relations Wardani, Febri Pramudya; Krismayanti, Yanti; Sacha, Shinta; Siahaan, Rahel Sintadevi; Anjarsari, Nisa; Rumambi, Freddy Johanis
Indonesian Journal of Advanced Research Vol. 3 No. 12 (2024): December 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijar.v3i12.12677

Abstract

Intergenerational conflict in the workplace stems from differences in values, work preferences, communication styles, and adaptability to technology among Baby Boomers, Generation X, Millennials, and Generation Z. This qualitative descriptive study examines the forms, impacts, and management strategies of such conflicts. Findings reveal that these conflicts manifest in communication mismatches, work-life balance expectations, and varying technological adaptability, leading to interpersonal tension, reduced productivity, and fragmented workplace dynamics. Effective management through open communication, intergenerational training, and collaborative projects can transform conflicts into opportunities for innovation and synergy. The study highlights practical recommendations for managers and HR professionals and contributes to theoretical discussions on managing generational diversity. Future research should quantitatively explore the link between generational conflict and organizational performance.
Co-Authors Anjarsari, Nisa Freddy Johanis Rumambi Krismayanti, Yanti Pakpahan, Marisi Rante, Jones Zenas Rudianto Rudianto Sacha, Shinta Silalahi, Verry Albert Jekson Mardame Simanjuntak, Amoi Sanyo Sundari, Sri Tangkudung, Audrey Gamaliel Dotulong Wardani, Febri Pramudya