Article Per Year (5 Year)
p-Index From 2021 - 2026
3.296
P-Index
This Author published in this journals
All Journal JUIMA : Jurnal Ilmu Manajemen Jurnal Penelitian dan Evaluasi pendidikan PEDAGOGIA Jurnal Manajemen Pelayanan Hotel Journal of Applied Management and Accounting Science (JAMAS) Jurnal PkM (Pengabdian kepada Masyarakat) Journal Research of Accounting Journal Research of Management Balance : Jurnal Akuntansi dan Manajemen Jurnal Bisnis dan Pemasaran Digital Journal Research of Management
Laras Oktaviani
Universitas Triatma Mulya
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

Published : 26 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Journal Research of Management

 1 
PENGARUH KUALITAS PELAYANAN, HARGA DAN PROMOSI TERHADAP KEPUASAN KONSUMEN PADA TOKO DESTAR ASLI BALI DI TABANAN I Komang Gede Sugita Prameswara; Ni Made Hartini; Laras Oktaviani
Journal Research of Management Vol. 4 No. 2 (2023): Journal Research of Management (JARMA)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jarma.v4i2.100

Abstract

This research is motivated by the phenomenon of consumer satisfaction (Y) at the Destar Asli Bali Store. This study aims to analyze and prove the effect of service quality (X1), price (X2), and promotion (X3) on consumer satisfaction (Y) at Destar Asli Bali Store. This study uses quantitative methods. The sample technique used is purposive sampling technique. The number of respondents used is 100 consumers. Multiple linear regression analysis using SPSS software version 24. The regression equation obtained: Y = 6.392 + 0.232X1 + 0.219X2 + 0.121X3. The results of this study indicate that: First, service quality has a positive effect on customer satisfaction (Y) at the Destar Asli Bali Store. Second, the price has a positive effect on consumer satisfaction (Y) at the Destar Asli Bali Shop. Third, promotion has a positive effect on consumer satisfaction (Y) at the fourth Destar Asli Bali Store, the data used proves service quality (X1), price (X2), and promotion (X3), which together have a positive and significant effect on satisfaction. consumer (Y) at the Destar Asli Bali Store. Fifth, the magnitude of the influence contributed by the quality of service, price, and promotion on consumer satisfaction (Y) at Destar Asli Bali Store is 18.4%.
PENGARUH KOMUNIKASI INTERNAL DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PADA PT. INDOMARCO PRISMATAMA CABANG BALI Katerina Dewi Ramadani; I Made Yudi Darmita; Laras Oktaviani
Journal Research of Management Vol. 5 No. 1 (2023): Journal Research of Management (JARMA)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jarma.v5i1.110

Abstract

This study aims to determine and analyze the effect of internal communication and work discipline on employee performance at PT. Indomarco Prismatama Bali Branch. The sampling technique used in this study is Proportionate Stratified Random Sampling because it has members who are not homogeneous and proportionally stratified. The data collection technique used was a questionnaire distributed to 76 respondents. The analysis techniques in this study were descriptive analysis, validity and reliability tests, classic assumption tests, multiple linear regression tests, t-test analysis, and dominance/contribution tests (coefficient beta). Multiple linear regression analysis using SPSS 26 for windows software. The results of this study indicate that: Internal communication (X1) has a partially positive and significant effect on employee performance (Y) at PT. Indomarco Prismatama Bali Branch. Work discipline (X2) has a positive and significant effect partially on employee performance (Y) at PT. Indomarco Prismatama Bali Branch. Internal communication variable (X1) has a dominant influence of 0.414 on employee performance (Y) at PT. Indomarco Prismatama Bali Branch, because it has a larger value of standardized coefficients beta. The implication of this research is that the company is expected to pay close attention to internal communication and employee work discipline in order to improve employee performance at the company in the future.
Co-Authors Anak Agung Mayun Eka Dharma Angelina Putu Debby Maharani Dewi, Ni Nyoman Sri Rahayu Trisna Gde Herry Sugiarto Asana I Komang Gede Sugita Prameswara I Putu Suyoga Dharma I Wayan Sadia Karta , Ni Luh Putu Agustini Katerina Dewi Ramadani Khisya Wulandari Komang Fridagustina Adnantara Komang Krishna Yogantara Komang Sutriasa Triafna Made Yudi Darmita Makur, Bertoldus Mulyawan, Ida Bagus Ade Putra Ni Komang Sariasih Ni Made Dwi Surya Rahayu Ni Made Fitria Rahayu Ni Made Hartini Ni Made Mustini Ni Nyoman Sri Rahayu Trisna Dewi Ni Nyoman Wina Puspasari Ni Putu Dianita Safitri Ni Putu Dila Ristya Rahayu Ni Putu Sukma Artadhi Sari Nyoman Dantes Saortua Marbun Tari, Nirmala Tari, Nirmala Tari, Nirmala Tiara Kusuma Dewi Tiara Kusuma Dewi Wahyuni, Ni Luh Eka