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All Journal Jurnal Keperawatan Respati Yogyakarta Jurnal Penelitian Keperawatan Kontemporer (JPKK) Journal of Scientech Research and Development
Rizki, Eni
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Humanities Computer Science & IT Education Health Professions Industrial & Manufacturing Engineering Nursing Social Sciences

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KEPUASAN PASIEN PENGGUNA BPJS TERHADAP KUALITAS PELAYANAN KESEHATAN Devayanti, Rani; Rizki, Eni; A, Yufi; Adhie, Fajar; G, Elpinaria; Yanti, Tisna; Diani, Tri; A, Dewi; M, Siti; Y, Salsalina
Journal of Scientech Research and Development Vol 6 No 2 (2024): JSRD, December 2024
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56670/jsrd.v6i2.521

Abstract

Kesehatan merupakan kebutuhan dasar manusia untuk dapat hidup layak dan produktif. Kepuasan pasien berkaitan dengan mutu pelayanan kesehatan. Apabila suatu instansi kesehatan salah satunya adalah Puskesmas akan melakukan upaya peningkatan mutu pelayanan kesehatan maka harus dilakukan pengukuran tingkat kepuasan pasien. Tujuan penelitian ini adalah untuk mengetahui hubungan antara kepuasan pasien pengguna BPJS dengan mutu pelayanan kesehatan. Metode penelitian yang digunakan adalah analisis kuantitatif dengan pendekatan cross sectional. Teknik pengambilan sampel simple random sampling, jumlah sampel sebanyak 30 responden. Instrumen yang digunakan dalam penelitian ini adalah kuesioner yang telah lolos uji validitas dan reliabilitas. Analisis data menggunakan uji chi square. Hasil penelitian menunjukkan sebanyak 12 responden atau 40,0% menyatakan puas terhadap pelayanan, dan sebanyak 18 responden atau 60,0% menyatakan baik terhadap mutu pelayanan kesehatan yang diberikan. Nilai uji statistik tersebut memiliki nilai p-value sebesar 0,001 yang berarti p value < 0,05. Maka disimpulkan bahwa terdapat hubungan antara kepuasan pasien pengguna BPJS dengan mutu pelayanan. Diharapkan mutu pelayanan dapat ditingkatkan pada aspek-aspek yang dinilai masih kurang dan tetap mempertahankan mutu yang sudah baik sehingga kepuasan pasien khususnya pengguna BPJS dapat tercapai secara optimal bagi pasien pengguna BPJS.
The Strengthening Local Wisdom In Stunting Prevention With Sauropus Androgynous Leaves Among Toddlers Fitrianingsih, Nining; Rowi, Armein Sjuhary; Agus, Agus; Yanti, Tisna; Rizki, Eni; Mulyati, Tri; Bustomi, Bustomi; Elpinaria, Elpinaria; Suryaman, Ratih
Jurnal Keperawatan Respati Yogyakarta Vol. 12 No. 1 (2025): January 2025
Publisher : Universitas Respati Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35842/jkry.v12i1.806

Abstract

Stunting during the crucial stages of early childhood represents a major public health issue worldwide. One way to prevent stunting is by using katuk (Sauropus androgynous) leaves as part of a balanced diet. Nursing practitioners are essential in preventing and managing stunting, particularly in communities affected by widespread malnutrition. This research contributed to strengthen local wisdom in stunting prevention by utilizing Sauropus androgynous leaves among toddlers. The study is pre-experimental with one group pre and post-test design. The sampling method uses total sampling of 24 toddlers (aged 12-50 months old). Respondents were given an intervention in the form of taking Sauropus androgynous leaves juice which was given once a day for 3 days alternately in a week with an amount of 250 cc juice each time. To prepare the juice, it is necessary to wash 100 grams of Sauropus androgynous leaves thoroughly. Subsequently, blend the leaves with 250 cc of water and 50 grams of pineapple. Finally, strain the mixture to achieve a smoother consistency. Data measurement was carried out by measuring height based on age using a Stature meter (growth chart) in the pretest and posttest. Data were analyzed using the Wilcoxon sign rank test with a significance level of α = 0.05. The results of the study showed that the average normal z score value before taking Sauropus androgynous leaves juice was 66.7%. After intervention with Sauropus androgynous leaves juice, there was an increase in the number of normal z scores to 83.3%. The results of the Wilcoxon signed rank test hypothesis showed the Sig value = 0.046 and there was a significant difference in Z Score values in toddlers aged 12-50 months old before and after taking Sauropus androgynous leaves juice.
The Correlation Of Education And Income Level Relations Family With The Utilization Of Health Services: HUBUNGAN TINGKAT PENDIDIKAN DAN PENDAPATAN KELUARGA DENGAN PEMANFAATAN PELAYANAN KESEHATAN Triana Putri, Sasni; Nurjaman, Deden; MP, Benny; Laia, Julianto; Honest, Irianto; Yunita; Rizka; Rizki, Eni; Adhie, Fajar; Fitrianingsih, Nining
Jurnal Penelitian Keperawatan Kontemporer Vol 5 No 1 (2025): Januari 2025
Publisher : Program Studi S1 Ilmu Keperawatan dan Ners IKBIS Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59894/jpkk.v5i1.925

Abstract

Background: Puskesmas is a health service facility that organizes public health efforts and first-level individual health efforts by prioritizing promotive and preventive efforts to achieve the highest degree of health in its working area. Public health efforts include essential public health efforts and development health efforts. Efforts to consider health service needs. Objective: To determine the relationship between education level and family income with health service utilization. Methods: This research is correlational analytic with a cross sectional approach. The population in this study were 200 people, the number of samples in this study amounted to 133 respondents with the Random Sampling technique. The results of the study were tested with the Kendall tau statistical test with a significance of α = <0.05 with the SPSS 25 program. This research was conducted at the Cimandala Health Center, Bogor Regency. Results: Based on the results of the study obtained a p value of 0.000 <0.05, which means that there is a relationship between education level and utilization of health services at the Cimandala Health Center, Bogor Regency (Ho is rejected and Ha is accepted). And the results of the study also obtained a p value of 0.437> 0.05 which means that there is no relationship between the level of education on the utilization of health services at the Cimandala Health Center, Bogor Regency (Ho is accepted and Ha is rejected). Conclusion: The results of this study can provide an overview of the level of education and family income on the utilization of health services at the Cimandala Health Center, so that it can be a reference for improving good performance in the quality of service.
Co-Authors A, Dewi A, Yufi AGUS AGUS Bustomi Bustomi Deden Nurjaman, Deden Devayanti, Rani Diani, Tri Elpinaria, Elpinaria G, Elpinaria Honest, Irianto Laia, Julianto M, Siti MP, Benny Nining Fitrianingsih, Nining Rizka Rowi, Armein Sjuhary Sulistyo, Fajar Adhie Suryaman, Ratih Tisna Yanti Tri Mulyati, Tri Triana Putri, Sasni Y, Salsalina YUNITA