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Analysis of Service Quality of Mitra Mart Online Vegetable Store Using E-Servqual & Importance Performance Analysis (IPA) Method Fahroby Adnan; Katarina Leba; Beny Prasetyo
Jurnal Indonesia Sosial Teknologi Vol. 5 No. 11 (2024): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v5i11.7063

Abstract

The implementation of online learning necessitates the provision of adequate IT infrastructure support and the dissemination of awareness among all relevant parties, including lecturers, students, and parents. The prevailing pandemic situation has underscored the necessity for such measures encourages the adoption of online learning. Learning Management System (LMS), often referred to as e-learning, plays an important role in facilitating this transition. Another critical aspect to consider is user readiness and acceptance. The Technology Readiness and Acceptance Model (TRAM) is a method that can be used to analyze these factors. This study utilizes TRAM to evaluate the readiness and acceptance of LMS, focusing specifically on lecturer users in the East Java Province area, encompassing both public and private universities. The purpose of this article is to assess the level of readiness and acceptance of LMS among lecturers in East Java and to identify factors influencing their adoption. The findings reveal that the level of readiness among lecturers in adopting LMS tends to be low. Furthermore, several hypotheses related to the use of LMS by lecturers are explored, providing insights into the factors influencing technology adoption in higher education.
Pelatihan Penggunaan Platform Canva untuk Optimalisasi Desain Grafis bagi Pengrajin Papan Bunga Akrilik Saiful Bukhori; Hilmi Aziz Bukhori; Tio Dharmawan; Beny Prasetyo; Windi Eka Y. R.
Jurnal Pengabdian Pada Masyarakat Vol 10 No 1 (2025): Jurnal Pengabdian Pada Masyarakat
Publisher : Universitas Mathla'ul Anwar Banten

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Abstract

Pengrajin papan bunga akrilik, terutama yang membuat papan bunga beserta tulisan ucapan selamat pada momen spesial dengan desain khusus sering menghadapi beberapa permasalahan dalam desain tulisannya antara lain adalah: kualitas tulisan dan keterbacaan, keterampilan teknikal terutama dalam menentukan jenis dan ukuran tulisan, kreativitas dan desain sesuai dengan permintaan klien, efisiensi waktu pembuatan, serta estetika dan fungsi. Permasalahan ini disebabkan karena belum memiliki pengetahuan tentang cara mengelola tulisan ucapan selamat pada momen spesial dan masih menggunakan cara manual. Pengabdian kepada masyarakat ini bertujuan untuk memberikan keterampilan pada pengrajin papan bunga akrilik di Malang selaku peserta pelatihan dalam mengelola tulisan ucapan momen spesial pada papan bunga akrilik dengan menggunakan platform desain grafis online canva. Berdasarkan hasil evaluasi pengabdian kepada masyarakat yang kemudian dianalisis secara sistematis menunjukkan adanya peningkatan pengetahuan pengrajin papan bunga akrilik di Malang dalam hal manajemen desain tulisan pada papan bunga akrilik sekaligus mempengaruhi produk desain papan bunga secara keseluruhan sebelum dan sesudah dilaksanakan pelatihan. Acrylic flower board craftsmen, especially those who make flower boards with congratulatory writings on special moments with special designs often face several problems in their writing designs, including: writing quality and readability, technical skills especially in determining the type and size of writing, creativity and design according to client requests, efficiency of production time, and aesthetics and function. This problem is caused by not having knowledge about how to manage congratulatory writings on special moments and still using manual methods. This community service aims to provide skills to acrylic flower board craftsmen in Malang as training participants in managing special greeting writings on acrylic flower boards using the canva online graphic design platform. Based on the results of the community Service evaluation which were then analyzed systematically, it showed an increase in the knowledge of acrylic flower board craftsmen in Malang in terms of writing design management on acrylic flower boards as well as influencing the overall flower board design product before and after the training was carried out.