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Journal : Journal of Social Science

Legal Protection For Consumers In Online Buying and Selling Transactions: A Civil Law Perspective Hidayah, Ilfa Luthfia; Tinura, Dea Fadilla; Khotimah, Lisa Chusnul; Permana, Deni Yusup; Dikrurahman, Diky
Journal Of Social Science (JoSS) Vol 4 No 5 (2025): JOSS: Journal of Social Science
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/joss.v4i5.451

Abstract

The rapid development of information and communication technology has had a significant impact on the pattern of buying and selling transactions, one of which is through online platforms. Although this transaction offers convenience and convenience for consumers, there are also challenges related to the protection of consumer rights. This article discusses legal protection for consumers in online buying and selling transactions from a civil law perspective. The main focus of this discussion is on consumer rights regulated in the Consumer Protection Law as well as the protection of consumers in transactions that occur in the digital space. This discussion covers various issues, such as the responsibility of business actors, quality assurance of goods or services, the right to get clear and correct information, and effective dispute resolution mechanisms. In the context of civil law, this article examines how legal protection for consumers can be applied to provide legal certainty and prevent adverse practices that can put consumers at a disadvantage. It is hoped that this article can provide insight into the importance of comprehensive regulations in protecting consumer rights in online buying and selling transactions.
Co-Authors Aditya, Mohammad Patra Agusetiyawati, Eka Andri, Gusti Yosi Ardila Putra, Abimanyu Rizki Ardiyansyah, Salwa Armansyah Armansyah Arum, Fitri Atur Arum Athallah, Rafi Fadhil Bagus , Ade Alfas Bentara, Beben Darmawan, Mohamad Rafli Dikrurahman, Diky Diky Irdianto Pratama Pratama Dinda , Eka Kurnia Dudung Hidayat Fadil, Fathan Dhony Faitri, Anastasya Al Farid, Mochamad Febriyanti , Indri Ferdhiyanto, Muhammad Annas Fiorentina , Laviola Firmansya, Aldi Fitriani, Desy Galireksa, Nanda Ghaffar , Zelfi Ghoni, Ahmad Abdul Giyosi, Giyosi gunawan, moh. sigit Gusman, Angga Aldila hakim, Meutia ainul Hasanah, Annisa Uswatun Hidayah, Ilfa Luthfia Hidayah, Siti Aisyah Nur Idris Idris Imam Hanafi Iqbal Saputra, Mohamad Iskandar Iskandar Junaedi Junaedi Karina , Siska Karmenita, Karmenita Khotimah, Lisa Chusnul Khumairoh, Talitha Kusumah, Nur Hadi Liana, Venus Medina Mahardika, Zeva Mariana, Montisa Mihaila, Stefan Miranda, Yosvania Mr Imamulhadi Mutya , Wanda Nabilah, Salma Elvia Nafiansyah, Hilman Yahya Ni'mah , Safina Nugraha, Alpian Mega NURWAHIDAH NURWAHIDAH Pamungkas, Dewa Popa, Radu Prayitno, Vito Rekso Purwanto, Ilham Putri, Keyza Melia Rahardjo, Adhinda Maharani Rahmandito, Evan Ramadhan, Mohammad Zidan Ratu Mawar Kartina Rizkha, Ikrima Istiqomah Rizqullah, Rafa Sadewo, Rizki Akbar Salsabillah, Ghaliyah Sanjaya, Luqman Rofiq Saputra, Adyatma Setianingrat, Erwin Sigit Gunawan Siti Nurhaliza Stephanie, Putri Jeihan Sudrajat, Rohmat Suyanto , Syahputri, Indi Taniyah, Nia Tinura, Dea Fadilla TW, Mohammad Yaasiin Valentina, Evelyn Azaria Wahyudin, Hafidz Widiyana, Naufal Ahnaf Widiyawati, Wiwi Wulandari, Kikit Yudistira, Eka Zahara, Naurah Al Zidny , Moch. Hafizd