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All Journal Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Jurnal Manajemen Bisnis Transportasi dan Logistik
Adi, Erman Noor
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Transportation Other

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Keputusan Konsumen Menggunakan Maskapai Penerbangan di Indonesia Tatiana, Yana; Sihombing, Theresia Glory Sarce; Adi, Erman Noor; Majid, Suharto Abdul; Ichwan, Gema Akbar
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 11, No 3 (2024): NOVEMBER
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v11i3.1409

Abstract

The main problem of the research is the lack of security system and the low level of trust that could affect the decision to use an airline. The purpose of the study is to analyze the security, safety and trust variables directly on passengers’ decision to use Garuda Indonesia airline. This study used a multiple linear regression approach with validity, reliability, t-test, F-test and hypothesis testing. The research sample was 80 respondents taken from Garuda Indonesia flight service users in Soekarno-Hatta International Airport. The key findings of this study are the safety and trust variables directly have a positive effect on the passengers’ decision, while the safety variable does not have a positive effect on the passengers’ decision to use Garuda Indonesia airline.
Kinerja Pegawai pada Kegiatan Bongkar Muat Kargo Pembangkit Listrik Tenaga Uap Sumatera Selatan Rasidi, Fazar Iman; Suparman, Asep; Pahala, Yosi; Fachrial, Peppy; Adi, Erman Noor
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 10, No 2 (2023): Juli
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v10i2.1149

Abstract

 The loading and unloading company is partner for the loading and unloading cargo process at the port. Many loading and unloading companies, large and small, in Jetty Patratani, Indralaya, South Sumatra Province, cooperate to support the process smoothly. The cooperation process should give optimal performance. In this study, the employees’ performance is measured by discipline as the character and skills in carrying out the loading and unloading activities. The aim of the study is to find out the effect of discipline and skills on the employees’ performance of PT. Solid Shipping Indonesia. The study used Quantitative research methods with a cross-sectional research design. The population was all employees of the company, 152 people, with a 110 sample based on Slovin formula calculation. The data analysis technique was using multiple linear regression. The results show that, partially, the discipline variable has a positive and significant effect on employees’ performance, the skill variable, partially, has a positive and significant effect on employees’ performance, and simultaneously, the discipline and skill variables have a positive and significant effect on employees’ performance.
Keunggulan Bersaing dan Loyalitas Pelanggan pada Distribusi Impor Beras Khusus di Indonesia Ayu, Rifana; Rahardjo, Sri; Tantri, Francis; Adi, Erman Noor; Kania, Dinar Dewi
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 10, No 2 (2023): Juli
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v10i2.1163

Abstract

Importing the specific rice could only be done by BUMN (Badan Usaha Milik Negara) which in this article represented by PT DFG. The company is still lack of supervision of the customer relationship management implementation due to the absence of the special department and also lack of supervision of distribution. The study used Path Analysis with 35 distributor companies as sample. The purpose of the research is to analyze, directly and indirectly, the variables of customer relationship management and supply chain management on customers’ loyalty of imported specific rice intervened by competitive advantage variables. The results of the study show that the competitive advantage cannot act as an intervening variable and has an indirect effect on customer relationship management of the rice commodity customers’ loyalty. On the other hand, the competitive advantage can act as an intervening variable and has an indirect effect on supply chain management of the specific rice customers’ loyalty. Thus, the changes of the supply chain management implementation in PT DFG can affect customers’ loyalty indirectly through competitive advantage.
Penyebab Keterlambatan Kelengkapan Dokumen dan Kualifikasi Penyedia Jasa Alih Daya pada Kereta Api Logistik Amelia, Nabilla Rizki; Ricardianto, Prasadja; Fitrina, Rehani; Adi, Erman Noor; Wahyuni, Endang
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 10, No 1 (2024): Juni
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v10i1.1440

Abstract

There are still obstacles in the outsourcing service procurement system faced by PT. Kereta Api Logistik, especially in the procurement of goods and services, delays in completing documents, lack of documents uploaded by providers. Aims of this research are; to analyze the main root causes and factors for delays in completeness, documents and provider qualifications in the smooth process of procuring outsourcing services. Another objective is what actions or solutions are carried out by PT. Kereta Api Logistik in overcoming the smooth procurement of outsourcing services. The method used in this research is Pareto 80/20 and Fishbone analysis, by conducting interviews with nine employees and field research. The results of the study found several obstacles, namely selective differences in perceptions, lack of user calculations regarding budget requirements at the beginning of the year, because there was no socialization before procurement began to vendors who would be partners, lack of coordination between users and people in the charge of the area or area regarding requirement specifications in the field, and the document is not approved by the board of directors, it changes. From this research the next procurement system can be improved.
Co-Authors Amelia, Nabilla Rizki ASEP SUPARMAN Ayu, Rifana Dinar Dewi Kania Endang Wahyuni Fachrial, Peppy Fitrina, Rehani Francis Tantri, Francis Ichwan, Gema Akbar Prasadja Ricardianto, Prasadja Rasidi, Fazar Iman Sihombing, Theresia Glory Sarce Sri Rahardjo Suharto Abdul Majid Yana Tatiana, Yana Yosi Pahala, Yosi