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All Journal The International Journal of Business Review (The Jobs Review) Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Jurnal Ilmiah Edunomika (JIE) Madaniya Mejuajua Jurnal Pajak dan Bisnis (Journal of Tax and Business) Jurnal Pengabdian Kepada Masyarakat Cahaya Pengabdian
Mochamad Arief Rahman Ramadhian
Telkom University
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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PENINGKATAN KESADARAN ETIKA BISNIS BAGI PELAKU UMKM: MENUJU USAHA YANG BERKELANJUTAN DAN BERINTEGRITAS Pangarso, Astadi; Pringgabayu , Dematria; Ramadhian, Mochamad Arief Rahman
Mejuajua: Jurnal Pengabdian pada Masyarakat Vol. 4 No. 2 (2024): Desember 2024
Publisher : Yayasan Penelitian dan Inovasi Sumatera (YPIS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52622/mejuajuajabdimas.v4i2.190

Abstract

Pelatihan etika bisnis bagi Usaha Mikro, Kecil, dan Menengah (UMKM) di Jawa Barat merupakan inisiatif strategis yang bertujuan untuk meningkatkan pemahaman dan penerapan praktik bisnis yang beretika di kalangan pelaku usaha kecil. Mengingat peran penting UMKM dalam perekonomian lokal, pelatihan ini bertujuan untuk membekali para pengusaha dengan pengetahuan mengenai prinsip-prinsip etika bisnis yang meliputi transparansi, keadilan, tanggung jawab sosial, dan integritas. Metode yang digunakan adalah presentasi materi, diskusi dan tanya jawab, Teknik analisis adalah dengan menganalisis hasil diskusi dan tanya jawab. Hasil pengabdian masyarakat ini berdampak pada pemahaman akan etika bisnis serta praktik pelaksanaan bisnis yang beretika sesuai konteks UMKM demi keberlanjutan.
PELATIHAN DESIGN THINKING UNTUK MAHASISWA PERGURUAN TINGGI VOKASI UNTUK MENCIPTAKAN KEMAMPUAN PROBLEM SOLVING YANG UNGGUL Pringgabayu, Dematria; Gustira Pramudia Suryono, Herdiansyah; Arief Rahman Ramadhian, Mochamad
Jurnal Pengabdian Kepada Masyarakat Vol 3 No 1 (2024): JURNAL PENGABDIAN KEPADA MASYARAKAT (PENGMAS)
Publisher : Pusat Penelitian dan Pengabdian pada Masyarakat (P3M)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59820/pengmas.v3i1.221

Abstract

Dalam era VUCA yang penuh perubahan dan kompleksitas, mahasiswa menghadapi tantangan besar untuk mempersiapkan diri sebagai inovator masa depan. Globalisasi dan perkembangan teknologi telah mengubah lanskap bisnis dan industri, meningkatkan kebutuhan akan kreativitas, adaptabilitas, dan kemampuan pemecahan masalah dengan pendekatan baru. Design thinking menjadi paradigma penting dalam konteks ini, mengutamakan pemikiran kreatif, empati terhadap pengguna, dan pendekatan berbasis tim dalam memecahkan masalah. Pengajaran design thinking kepada mahasiswa tidak hanya memberikan pemahaman tentang cara merancang solusi berdampak, tetapi juga mengembangkan kemampuan adaptasi, kolaborasi, dan penerapan ide-ide inovatif dalam berbagai konteks. Pelatihan ini bertujuan membekali mahasiswa dengan keterampilan dan pengetahuan untuk menghadapi tantangan masa depan, beradaptasi cepat, dan memahami kebutuhan pengguna. Melalui kolaborasi tim dan komunikasi efektif, mereka akan mengembangkan kemampuan sosial yang diperlukan di dunia kerja. Metode pengabdian ini melibatkan presentasi dan praktik. Narasumber dari Telkom University akan menyampaikan konsep dasar design thinking dan memandu praktik, yang mencakup identifikasi peluang, penentuan problem statement, ideasi, pembuatan prototipe, dan presentasi.
Exploring Repurchase Intention and Key Factors in Dental Care Decisions: Evidence from Dental Clinics in Bandung City, Indonesia Suprayogi, Yogi; Mangruwa, Rajiv Dharma; Suryono, Herdiansyah Gustira Pramudia; Ramadhian, Mochamad Arief Rahman
JURNAL ILMIAH EDUNOMIKA Vol. 9 No. 1 (2025): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v9i1.16509

Abstract

This study seeks to identify the factors that influence patient repurchase intentions in dental clinics in Bandung, Indonesia, as well as how these factors interact to determine patients' decisions to return to the clinic. Based on a survey of 177 respondents, this research identifies five main factors influencing repurchase intention: quality of medical service, physical and emotional comfort, trust in the professionalism of doctors, prices, and social influences from family and friends. The analysis shows that both social influence and service quality significantly influence the repurchase intention, which social influence has the most significant influence on repurchase decisions. These findings provide important insights for dental clinics in designing marketing and service strategies that focus on improving the overall quality of the social influence and service quality, which can increase repurchase intentions. This research also promotes the development of the knowledge on health service marketing, in the context of the dental care industry in Indonesia. Keywords:​ repurchase intention, service quality, social influence.
Understanding Employee Performance Through Job Satisfaction and Motivation in Public Hospitals Ramadhian, Mochamad Arief Rahman; Pringgabayu, Dematria
The International Journal of Business Review (The Jobs Review) Vol 7, No 2 (2024): The International Journal of Business Review. December 2024
Publisher : Fakultas Pendidikan Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/tjr.v7i2.81305

Abstract

Purpose— This study examines the influence of job satisfaction and work motivation on employee performance at Regency Regional General Hospital. Healthcare organizations depend on motivated employees to maintain service quality. Understanding how job satisfaction and motivation affect performance is essential for improving workforce management and efficiency.Design/methods/approach –A quantitative research method was used. The study involved 45 hospital employees, selected through saturation sampling. Data were collected using structured questionnaires and analyzed with multiple linear regression in SPSS. Reliability and validity were confirmed through Cronbach’s Alpha and normality tests.Findings–The results show that job satisfaction significantly affects employee performance (t = 2.142, p 0.05). Employees with higher satisfaction levels perform better. In contrast, work motivation does not significantly impact performance (t = 0.674, p 0.05). This suggests that job satisfaction factors such as compensation, career growth, and work environment play a more crucial role than motivation alone.Research implications/limitations—The study highlights the importance of improving job satisfaction in healthcare settings. However, as the study was conducted in one hospital, the findings may not be applicable to other sectors. Future research should compare results across different institutions and industries. Longitudinal studies could also explore how job satisfaction and motivation change over time.Originality/value–This study contributes to human resource management research by showing that job satisfaction is more influential than motivation in improving performance. It supports Maslow’s hierarchy of needs and Herzberg’s Two-Factor Theory, particularly in the public healthcare sector. The findings provide insights for hospital administrators to enhance employee engagement and productivity.
Improving Leadership Behavior to Influence a Better Employee Performance Case Study Aryaduta Hotel Bandung Ramadhian, Mochamad Arief Rahman; Welly, John
Jurnal Pajak dan Bisnis Vol 3 No 2 (2022): Journal of Tax and Business
Publisher : LPPM-STPI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55336/jpb.v3i2.103

Abstract

Hotel Aryaduta Bandung established since February 1, 2016 which has been managed by Hyatt Regency, the hotel is under the company Lippo Karawaci is located on Jl.Sumatra No.51 Bandung, with a land area of 7000m2 of 42000m2 with 17 floors and 2 basement and has 245 this hotel even though the hotel building has been established since 1997. Aryaduta Bandung Hotel provides excellent service and facilities, from 245 rooms equipped with a calm and harmonious atmosphere, the hotel offers the best facilities. Based on interview with several employees, to provide excellent service, the function of a leader must be significant. Because a leader can direct and also guide his subordinates in order to provide the best service. But this hasn't happened yet, because the leader doesn't have leadership skills to increase porosity in his / her department. Not to mention a leader must have a good relationship with his subordinates to create an atmosphere that can increase job satisfaction. To increase productivity and excellent service, Aryaduta Bandung Hotels must improve the existing leadership behavior. For this study using the Leadership Practices Inventory. LPI is a questionnaire that measures leadership behavior, developed by Kouzes and Posner. This LPI contains 30 items aimed at measuring the five dimensions of transformational leadership from the leadership model proposed by Kouzes and Posner, challenging the process, inspiring a shared vision, enabling others to act, the way model, and encourage the heart.
Driving Entrepreneurial Universities: Commercialization Strategies in Indonesian Universities Uruqul Nadhif Dzakiy; Mochamad Arief Rahman Ramadhian; Fikri Mohamad Rizaldi
JURNAL ILMIAH EDUNOMIKA Vol. 9 No. 2 (2025): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Universities that initially carried out teaching and research missions are now carrying out a new entrepreneurial mission, which shifted to commercially oriented activities. This research proposes a theoretical framework for commercialization strategy in three leading Indonesian universities; Institut Teknologi Bandung (ITB), Universitas Gadjah Mada (UGM), and Institut Pertanian Bogor (IPB University). Using an abductive approach, the findings show that the Indonesian universities can adopt both technology push and market push in commercializing their research outputs. Each of these strategy adoptions has implications for subsequent commercialization mechanisms, such as by simply optimizing the role of TTOs and incubators or by optimizing holding companies and Science and Technoparks (STPs) by establishing closeness to industry. Keywords : technology commercialization, university, commercialization strategy, technology push, market pull
Evaluasi Kepuasan Konsumen terhadap Program Inovatif Bagi Tenaga Pengajar dan Staf Pendukung di Our Dream Indonesia Bandung: Pendekatan Service Quality dan Design Thinking Citra Kusuma Dewi; Herdiansyah Gustira Pramudia Suryono; Mochamad Arief Rahman Ramadhian
Madaniya Vol. 6 No. 1 (2025)
Publisher : Pusat Studi Bahasa dan Publikasi Ilmiah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53696/27214834.1111

Abstract

Sebagai lembaga pendidikan yang menyediakan layanan serta pembelajaran bagi anak berkebutuhan khusus dengan kategori dan usia anak didik yang sangat variatif, Our Dream Indonesia (ODI) dituntut untuk menciptakan program yang sesuai dengan kebutuhan spesifik anak didik, juga memberikan layanan (service quality) yang terbaik sekaligus mengembangkan organisasinya. Keterbatasan sumber daya dan jumlah anak didik yang terus bertambah serta kebutuhan yang variatif membuat ODI harus memanfaatkan semaksimal mungkin sumber daya yang ada. Hal ini mengakibatkan tumpang tindihnya pekerjaan dan tidak adanya waktu dan pemikiran khusus untuk pengembangan berbagai program di ODI serta proses evaluasi mengenai program dan service quality yang telah diberikan oleh ODI. Terdapat beberapa tahapan dalam pelaksanaan kegiatan pengabdian masyakarat yang melibatkan para tenaga pengajar dan staf pendukung ODI. Tahap awal adalah metode Survei yang dilakukan sebagai bentuk evaluasi kepuasan orang tua anak didik terhadap service quality berbagai program inovatif yang telah dijalankan oleh ODI. Berikutnya metode presentasi digunakan oleh narasumber/pembicara dari Telkom University untuk menyampaikan beberapa hal agar peserta mengetahui konsep dasar Service Quality dan Design Thinking. Kemudian, metode praktik merupakan aktivitas dimana peserta pelatihan mengimplementasikan pengetahuan yang telah diperoleh sebelumnya dari trainer. Pendekatan design thinking yang digunakan dalam kegiatan workshop kali ini mengacu pada model double diamond dari British Design Council. Tahapan pelatihan dengan pendekatan design thinking ini meliputi tahapan Discover, Define, Develop (Ideate) dan Deliver (Prototype & Testing).
User-Centric UI/UX Design in HR Applications: Boosting Employee Learning and Retention Pringgabayu, Dematria; Ramadhian, Mochamad Arief Rahman; Muzakky, Faqih Ahmad; Sugiana, Neng Susi Susilawati
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 13, No 3: Desember 2024
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/jutisi.v13i3.2366

Abstract

This study examined the impact of user-centric UI/UX design in HR applications on employee learning and retention. With the growing use of digital platforms for employee training and development, the effectiveness of these tools depended significantly on an intuitive and engaging design. This research identified key design principles, such as simplicity, accessibility, and personalization, which enhanced user engagement within HR applications. Findings indicated that interactive features like progress tracking and real-time feedback created a more satisfying learning experience. The results demonstrated that user-centered UI/UX design improved training retention, as employees were more likely to engage with and retain information presented in a visually appealing and accessible format. 
Implementasi Konsep Growth Mindset dalam Menumbuhkan Sikap Kewirausahaan pada Peserta Didik SMA Suprayogi, Yogi; Pringgabayu, Dematria; Ramadhian, Mochamad Arief Rahman; Pawitra, Mohammad Tyas
Cahaya Pengabdian Vol. 2 No. 1 (2025): Juni 2025
Publisher : Apik Cahaya Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61971/cp.v2i1.161

Abstract

Developing an entrepreneurial mentality in high school students is crucial to equip the younger generation to face the challenges of entrepreneurship in a dynamic era. This community service program focuses on the application of a growth mindset as an important foundation in building a mindset that believes that intelligence and ability can be developed through effort, learning, and perseverance. Through interactive training, mentoring by business practitioners, case studies, and business idea competitions, students are encouraged to adopt a mindset that is open to failure as a learning opportunity and dares to try and innovate. With the transformation from a fixed mindset to a growth mindset, this program aims to improve an adaptive, innovative, and resilient entrepreneurial mentality. The expected result is an increase in students' readiness to face entrepreneurial opportunities and a positive contribution to the entrepreneurial ecosystem in the school and community environment
Co-Authors Astadi Pangarso Citra Kusuma Dewi Dematria Pringgabayu Fikri Mohamad Rizaldi Herdiansyah Gustira Pramudia Suryono John Welly Muzakky, Faqih Ahmad Pawitra, Mohammad Tyas Rajiv Dharma Mangruwa Sugiana, Neng Susi Susilawati Uruqul Nadhif Dzakiy Yogi Suprayogi Sugandi