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Journal : siber journal of advanced multidisciplinary

The Influence of Human Resources Competence, Utilization of Digital Tracking, and Road Infrastructure Conditions on Cargo Delivery Timeliness iIvnu Adam Baihaqi; Muhammad Tohir AMTru, MMTr
Siber Journal of Advanced Multidisciplinary Vol. 3 No. 3 (2025): (SJAM) Siber Journal of Advanced Multidisciplinary (October - December 2025)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjam.v3i3.628

Abstract

On-time cargo delivery is a key indicator of service quality in the rapidly growing logistics industry. This study aims to analyze the influence of human resource (HR) competency, the use of digital tracking, and road infrastructure conditions on on-time cargo delivery. The method used was a literature review based on a Systematic Literature Review (SLR), examining various scientific literature related to logistics, supply chain management, and digital technology. The study results indicate that HR competency, including technical skills, team coordination, technology adaptation, and workload management, significantly improves on-time delivery. The use of digital tracking allows for real-time monitoring of fleet and cargo status, thus minimizing delays. Good road infrastructure, including surface conditions, capacity, and smooth traffic flow, also directly impacts delivery efficiency. Based on the literature synthesis, these three factors positively influence on on-time cargo delivery. This study formulates a hypothesis for further study: HR competency, digital tracking, and road infrastructure conditions each positively influence on on-time cargo delivery. These findings provide a conceptual basis for more effective operational strategies to improve logistics performance and customer satisfaction.  
The Influence of Adequate Transportation Infrastructure, Effective Logistics Management and Planning and the Use of Information Technology on Smooth Logistics Andino Artha R; Muhammad Tohir
Siber Journal of Advanced Multidisciplinary Vol. 3 No. 3 (2025): (SJAM) Siber Journal of Advanced Multidisciplinary (October - December 2025)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjam.v3i3.630

Abstract

The effect of Infrastruktur transportasi yang memadai, Manajemen dan perencanaan logistik yang efektif and Pemanfaatan teknologi informasi on Kelancaran Logistik is a scientific article in the literature study within the scope of the field of science. The purpose of this article is to build a hypothesis of the influence between variables that will be used in further research. Research objects in online libraries, Google Scholar, Mendeley and other academic online media. The research method with the research library comes from e-books and open access e-journals. The results of this article: 1) Adequate transportation infrastructure has an effect on smooth logistics; 2) Effective logistics management and planning has an effect on smooth logistics; and 3) Utilization of information technology has an effect on smooth logistics.
Analysis of the Efficiency of Maritime Freight Transport Through the Port of Tanjung Priok (Indonesia - Singapore Route) Muhammad Naufal Rizqi; Muhammad Tohir
Siber Journal of Advanced Multidisciplinary Vol. 3 No. 2 (2025): (SJAM) Siber Journal of Advanced Multidisciplinary (July - September 2025)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjam.v3i2.542

Abstract

Maritime transportation plays a strategic role in supporting the international logistics system, especially for major trade routes such as Indonesia–Singapore. This study aims to analyze the efficiency of maritime freight transportation with a case study at Tanjung Priok Port as the main port in Indonesia. The analysis focuses on several efficiency indicators, namely operational costs, delivery time, departure frequency, and container utilization rates. The research method uses a quantitative approach with secondary data analysis from shipping operators and port performance reports for the 2021–2024 period. The results show that transportation efficiency on the Tanjung Priok–Singapore route is influenced by cargo density, loading and unloading service speed, and the adoption of digital technology in logistics management systems. Although transit times are relatively stable, delays caused by ship queues and documentation processes remain an obstacle. Recommendations are directed at optimizing departure schedules, digitizing port processes, and improving coordination between logistics agencies to support sustainable efficiency.