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All Journal Dinasti International Journal of Education Management and Social Science Jurnal Siber Multi Disiplin Jurnal Pengabdian Masyarakat dan Penelitian Terapan
Nashrullah Nashrullah
Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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The Effect of Using Flight Information Display System, Boarding Lounge Facilities, and Service Quality in Increasing Passenger Satisfaction at Terminal 2 of Soekarno Hatta Airport Tito Warsito; Nashrullah Nashrullah; Aryo Bagus Prasetya; Ichsanul Amal
Jurnal Siber Multi Disiplin Vol. 3 No. 4 (2026): Jurnal Siber Multi Disiplin (Januari - Maret 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jsmd.v3i4.811

Abstract

This study aims to investigate the effect of FIDS (X1), boarding lounge facilities (X2), and service quality (X3) on the level of passenger satisfaction (Y) at Terminal 2 of Soekarno-Hatta Airport. The research method used is quantitative. Data was collected through a survey method with the distribution of questionnaires, as many as 105 respondents who were airport passengers were the subjects of the study. Data analysis using multiple statistical techniques, reliability tests, validity tests, normality tests, determination tests, t and F tests with SmartPLS software. The results of this data processing showed that X1, X2, X3 were able to predict the variability of construct Y by 74.9%, and the remaining 25.1% was explained by other constructs outside those studied in this study, with overall passengers feeling quite satisfied with the relationship between variables at Soekarno-Hatta airport.
The Influence of Self-Efficacy, Employee Retention and Discipline on Employee Performance Mediated by Employee Engagement in Logistics Companies in Indonesia Andri Primadi; Muhammad Tohir; Devi Marlita; Danang Darunanto; Nashrullah Nashrullah
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 6 (2026): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i6.7152

Abstract

This study aims to analyze the influence of self-efficacy, employee retention, and discipline on employee performance through employee engagement at logistics companies in Indonesia. Employee performance is a critical factor determining the success of logistics companies in Indonesia in facing business competition and increasing demands for service quality. However, achieving optimal performance is influenced by various factors, including self-efficacy, employee retention, discipline, and employee engagement as a mediating variable. This study employs a descriptive qualitative approach using a literature review of 60 scientific articles published between 2021 and 2026 and sourced from Springer, Wiley, ProQuest, Emerald, Taylor & Francis, Sage, SINTA, Copernicus, and Google Scholar. The data were analyzed through data reduction, descriptive and comparative presentation, and synthesis of research findings. The results of the study indicate that: 1) Self-efficacy influences employee engagement; 2) Employee retention influences employee engagement; 3) Discipline influences employee engagement; 4) Self-efficacy influences employee performance; 5) Employee retention influences employee performance; 6) Discipline influences employee performance; 7) Employee engagement influences employee performance; 8) Self-efficacy influences employee performance, mediated by employee engagement; 9) Employee retention influences employee performance, mediated by employee engagement; 10) Discipline influences employee performance, mediated by employee engagement.
Integrasi Tema Cerdas, Aman, dan Berkelanjutan dalam Webinar Rantai Pasok: Kajian atas Partisipasi dan Umpan Balik Peserta di Indonesia Yogi Ashari; Sandriana Marina; Agus Setiawan; Aisyah Rahmawati; Nashrullah Nashrullah; Alya Syafira
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (Juli - September 2026)
Publisher : Greenation Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v4i3.2318

Abstract

Kegiatan Pengabdian kepada Masyarakat ini bertujuan meningkatkan literasi tentang rantai pasok yang cerdas, aman, dan berkelanjutan di kalangan akademisi dan praktisi Indonesia. Materi disampaikan dalam lima modul selama sesi 90 menit, mencakup masalah aktual di rantai pasokan, pemanfaatan teknologi, manajemen risiko keamanan siber, serta peran dan cara mencapai keberlanjutan. Tidak ada tes pra maupun paska kegiatan; penilaian didasarkan pada daftar hadir dan umpan balik peserta. Total peserta mencapai 142 orang, berasal dari Jawa, Sumatera, Kalimantan, dan Sulawesi. Sekitar 38,7% mencantumkan gelar akademik atau profesional. Dari 134 komentar yang masuk, 79,1% positif, sebagian besar menyoroti kejelasan dan kegunaan sesi. Sebaran peserta dari berbagai pulau menunjukkan minat yang cukup tinggi terhadap topik keberlanjutan rantai pasok di Indonesia. Dua hal layak dicatat. Meski topik-topik dalam sesi ini biasanya diajarkan terpisah dalam kurikulum akademik Indonesia, acara ini justru menarik peserta lintas latar belakang, akademisi maupun praktisi, dalam satu forum. Kolaborasi universitas dan penerbit sebagai penyelenggara juga memperlihatkan cara menjangkau audiens dengan biaya rendah tanpa mengorbankan efektivitas. Temuan ini menegaskan bahwa kolaborasi lintas sektor dapat menjadi model penyebaran pengetahuan yang terjangkau bagi institusi pendidikan dengan sumber daya terbatas.
Co-Authors Agus Setiawan Aisyah Rahmawati Alya Syafira Andri Primadi Aryo Bagus Prasetya Darunanto, Danang Ichsanul Amal Muhammad Tohir Sandriana Marina Tito Warsito Yogi Ashari