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THE LEVEL OF SATISFACTION OF ANTENATAL CARE (ANC) PATIENTS WITH THE QUALITY OF HEALTH SERVICES AT THE KUTA BARO HEALTH CENTER DISTRICT ACEH BESAR Muliana Muliana; Ummu Aiman
International Conference on Education, Science, Technology and Health (ICONESTH) 2024: The 2nd ICONESTH
Publisher : International Conference on Education, Science, Technology and Health (ICONESTH)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46244/iconesth.vi.449

Abstract

Patient satisfaction is one of the main indicators of the standard of a health facility as a result of health services. The satisfaction of patients can be achieved by developing a service system that is responsive to patient complaints, which in turn will minimizes costs and time and maximizes the impact of services on patients. It is of great importance to consider patient satisfaction in the context of health services, as this can provide insight into the quality of the service provided. Consequently, the objective of this study was to ascertain the level of satisfaction of patients receiving antenatal care (ANC) at the Kuta Baro Health Center in Aceh Aceh Regency the year is 2024. This study employs an analytic approach with a cross-sectional research design. The population under investigation consisted of all pregnant women who visited the Kuta Baro Health Center between September and October 2024. A total sampling technique was utilized, and a chi-square statistical test was conducted to analyze the data. Univariate and bivariate data analysis techniques were employed to examine the findings. The findings of the study, as reported by respondents who had sought examination at the health center, indicated a lack of satisfaction with the quality of services provided by health workers. This study demonstrates a correlation between the level of satisfaction of antenatal care (ANC) patients with the quality of health services at the Kuta Baro Health Center in Aceh Besar Regency in 2024, with a P-value of 0.003, which is less than 0.05. It is recommended that pregnant women adhere to the recommended schedule for antenatal care (ANC) examinations. It is hoped that the findings of this study will enhance the knowledge of pregnant women regarding the quality of services provided by health workers, particularly in relation to.
EFFECTIVENESS OF MUROTTAL AL-QUR'AN THERAPY AND MASSAGE THERAPY ON THE DECREASE IN THE PAIN SCALE OF BREASTFALL I ACTIVE PHASE OF BIRTH IN PMB Bd.MULIANA, S.Tr.Keb., M.Keb. AND PMB EVA YANTI, SST ACEH BESAR DISTRICT Ummu Aiman; Muliana Muliana
International Conference on Education, Science, Technology and Health (ICONESTH) 2024: The 2nd ICONESTH
Publisher : International Conference on Education, Science, Technology and Health (ICONESTH)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46244/iconesth.vi.451

Abstract

Pain during labor is a physiological condition, but if left untreated pain can affect the mother's condition in the form of fatigue, fear of worry and stress that will increase pain. The purpose of this study was to determine the effectiveness of Qur'anic Murottal Therapy and Massage Therapy on reducing the pain scale of labor phase I active phase of laboring mothers at PMB Bd.Muliana, S.Tr.Keb., M.KM and PMB Eva Yanti, SST. Aceh Besar Regency. This type of research is quantitative with a Quasy Experiment Pre and Post two group approach. The sample of this study was 60 respondents from the total population of all laboring mothers who were divided into 2 groups, namely 30 respondents who were given Al-Qur'an Murottal Therapy and 30 respondents who were given Massage Therapy. The sampling technique in this study using consecutive sampling technique. The results of statistical tests used in this study are Wilcoxon test. Both groups experienced an increase after doing Al-Qur'an Murottal Therapy and Massage Therapy, the P value of the two groups was 0.00, and the comparative value of Al-Qur'an Murottal Therapy and Massae Therapy using the Man Withney U test p value. The value of Al-Qur'an Murottal Therapy is 37.40 and Massage Therapy is 23.60, which means Massage Therapy is more effective than Al-Qur'an Murottal therapy.