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Paradoks Efisiensi: Persepsi Pengguna dan Hambatan Sistemik dalam Implementasi Rekam Medis Elektronik Zharifah, Naurah; Putra, Daniel Happy; Indawati, Laela; Satrya, Bangga Agung
Jurnal Teknik Informatika dan Sistem Informasi Vol 12 No 1 (2026): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v12i1.12917

Abstract

This study aims to analyze the implementation of electronic medical record systems in improving the efficiency of health services. The approach used is a qualitative method with data collection techniques through in-depth interviews and observations of several health service units. The results of the study indicate that this system has a positive impact on accelerating the process of recording and accessing patient medical data, as well as reducing the use of physical documents. However, several challenges were also identified, such as limited technical training for healthcare staff and unstable internet connectivity. The conclusion of this study is that the electronic medical record system has the potential to improve the efficiency of healthcare services, but it requires support from comprehensive training and adequate technological infrastructure.
Tinjauan Aspek Keamanan Informasi Data Pasien dalam Penerapan RME di RSUP dr. Sitanala Sela abdiyana; Dina Sonia; Noerfitri; Bangga Agung Satrya
KOLONI Vol. 5 No. 2 (2026): JUNI 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/koloni.v5i2.841

Abstract

The implementation of EMR is part of the digital transformation of healthcare services aimed at improving service quality, efficiency, and accuracy of patient data management. However, this digitalization also poses challenges in maintaining the security of sensitive information, necessitating protection of data confidentiality, integrity, and availability. This study aims to review the implementation of patient data information security aspects in the Electronic Medical Records (EMR) system at Dr. Sitanala General Hospital. This research employed a descriptive method with a qualitative approach, collecting data through observation and in-depth interviews with eight informants, including the head of medical records, doctors, nurses, the head of IT, and IT staff. The analysis focused on six aspects of information security: privacy, integrity, authentication, availability, access control, and non-repudiation. The findings indicate that information security within the EMR system has generally been implemented adequately, with privacy and access control ensured through individual user accounts and role-based access restrictions, integrity maintained by limiting data modification authority, authentication conducted via username and password-based login mechanisms, availability supported by system reliability and data backup processes, and non-repudiation ensured through user activity logs. Nevertheless, weaknesses were identified in the automatic log-out feature, which has not yet functioned optimally and may pose potential security risks, highlighting the need for continuous evaluation and improvement to strengthen patient data protection and maintain public trust in healthcare services.
Tinjauan Aspek Ergonomi Lingkungan dan Keamanan Kerja pada Ruang Rekam Medis RS Tiara Bekasi Hari Dwi Cahya; Muhammad Fuad Iqbal; Bangga Agung Satrya; Noor Yulia
Antigen : Jurnal Kesehatan Masyarakat dan Ilmu Gizi Vol. 3 No. 1 (2025): Antigen: Jurnal Kesehatan Masyarakat dan Ilmu Gizi
Publisher : LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57213/antigen.v3i1.545

Abstract

The application of good environmental ergonomics and occupational safety can help reduce the number of workplace accidents, improve employee welfare, and increase efficiency and productivity in the workplace. Therefore, research on Environmental Ergonomics and Occupational Safety is needed. To understand the contribution to scientific knowledge in the field of environmental ergonomics in medical record rooms, this study uses a qualitative descriptive research type to systematically describe Environmental Ergonomics and Occupational Safety. Observations in the medical record room at Tiara Hospital in Bekasi related to lighting in the medical record unit room found that the lighting in the medical record unit room was sufficient to assist staff in performing their duties. However, the lighting in the medical record document storage room (filing) is still uneven, and the medical record room door that cannot be locked poses a high risk to document security. Although there is a staff member on duty 24 hours a day, unauthorized individuals can still enter when the staff is inattentive. This can lead to unauthorized access to sensitive medical record documents, the risk of document theft or damage, and potential breaches of patient privacy. Suggestions include improving the lighting in the patient registration area to meet the recommended minimum standards and enhancing the security system, including ensuring that the medical record room door can be properly locked and considering the use of additional security technologies such as CCTV and access control systems.
Analisis Persepsi Penggunaan Aplikasi Mobile JKN di Puskesmas Jatiwarna Dengan Pendekatan Teori Technology Acceptance Model (TAM) Ilma Aulia Rahma; Daniel Happy Putra; Bangga Agung Satrya; Laela Indawati
Jurnal Manajemen Informasi dan Administrasi Kesehatan (JMIAK) Vol. 9 No. 1 (2026): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v9i1.7631

Abstract

The Mobile JKN application is an innovation by BPJS Kesehatan to facilitate access to health services. This study aims to analyze perceptions of the use of the Mobile JKN application at the Jatiwarna Community Health Center using the Technology Acceptance Model (TAM) approach, which includes Perceived Usefulness (PU), Perceived Ease of Use (PEOU), and Behavioral Intention to Use (BIU). The research method used was quantitative descriptive with a survey technique, involving 96 respondents. The data collection instrument was a questionnaire with a Likert scale. The results showed that most respondents had good perceptions of the usefulness and ease of use of the Mobile JKN app. Spearman's correlation test indicated a significant positive relationship between PU and BIU, as well as between PEOU and BIU. In conclusion, the higher the perception of the app's usefulness and ease of use, the higher the behavioral intention to use it. These findings are important in supporting the digitalization of healthcare services and improving the effectiveness of the Mobile JKN implementation.