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All Journal Jurnal Manajemen Informasi dan Administrasi Kesehatan Hearty : Jurnal Kesehatan Masyarakat Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI) Jurnal Ilmiah Kesehatan Masyarakat Sehat Rakyat: Jurnal Kesehatan Masyarakat Malcom: Indonesian Journal of Machine Learning and Computer Science Journal of Artificial Intelligence and Digital Business SEHAT : JURNAL KESEHATAN TERPADU KOLONI Jurnal Medika Nusantara Antigen: Jurnal Kesehatan Masyarakat dan Ilmu Gizi Vitamedica: Jurnal Rumpun Kesehatan Umum JuTISI (Jurnal Teknik Informatika dan Sistem Informasi) International Journal of Health Science Klinik: Jurnal Ilmiah Kedokteran dan Kesehatan
Bangga Agung Satrya
Universitas Esa Unggul
Civil Engineering, Building, Construction & Architecture Computer Science & IT Dentistry Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Veterinary Other

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Tinjauan Aspek Ergonomi Lingkungan dan Keamanan Kerja pada Ruang Rekam Medis RS Tiara Bekasi Hari Dwi Cahya; Muhammad Fuad Iqbal; Bangga Agung Satrya; Noor Yulia
Antigen : Jurnal Kesehatan Masyarakat dan Ilmu Gizi Vol. 3 No. 1 (2025): Antigen: Jurnal Kesehatan Masyarakat dan Ilmu Gizi
Publisher : LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57213/antigen.v3i1.545

Abstract

The application of good environmental ergonomics and occupational safety can help reduce the number of workplace accidents, improve employee welfare, and increase efficiency and productivity in the workplace. Therefore, research on Environmental Ergonomics and Occupational Safety is needed. To understand the contribution to scientific knowledge in the field of environmental ergonomics in medical record rooms, this study uses a qualitative descriptive research type to systematically describe Environmental Ergonomics and Occupational Safety. Observations in the medical record room at Tiara Hospital in Bekasi related to lighting in the medical record unit room found that the lighting in the medical record unit room was sufficient to assist staff in performing their duties. However, the lighting in the medical record document storage room (filing) is still uneven, and the medical record room door that cannot be locked poses a high risk to document security. Although there is a staff member on duty 24 hours a day, unauthorized individuals can still enter when the staff is inattentive. This can lead to unauthorized access to sensitive medical record documents, the risk of document theft or damage, and potential breaches of patient privacy. Suggestions include improving the lighting in the patient registration area to meet the recommended minimum standards and enhancing the security system, including ensuring that the medical record room door can be properly locked and considering the use of additional security technologies such as CCTV and access control systems.
Analisis Persepsi Penggunaan Aplikasi Mobile JKN di Puskesmas Jatiwarna Dengan Pendekatan Teori Technology Acceptance Model (TAM) Ilma Aulia Rahma; Daniel Happy Putra; Bangga Agung Satrya; Laela Indawati
Jurnal Manajemen Informasi dan Administrasi Kesehatan (JMIAK) Vol. 9 No. 1 (2026): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v9i1.7631

Abstract

The Mobile JKN application is an innovation by BPJS Kesehatan to facilitate access to health services. This study aims to analyze perceptions of the use of the Mobile JKN application at the Jatiwarna Community Health Center using the Technology Acceptance Model (TAM) approach, which includes Perceived Usefulness (PU), Perceived Ease of Use (PEOU), and Behavioral Intention to Use (BIU). The research method used was quantitative descriptive with a survey technique, involving 96 respondents. The data collection instrument was a questionnaire with a Likert scale. The results showed that most respondents had good perceptions of the usefulness and ease of use of the Mobile JKN app. Spearman's correlation test indicated a significant positive relationship between PU and BIU, as well as between PEOU and BIU. In conclusion, the higher the perception of the app's usefulness and ease of use, the higher the behavioral intention to use it. These findings are important in supporting the digitalization of healthcare services and improving the effectiveness of the Mobile JKN implementation.
Analisis Ketepatan Kode Cedera dan Penyebab Luar Cedera pada RME Rawat Darurat di RSIJ Sukapura Fazra Nanda; Deasy Rosmala Dewi; Noor Yulia; Bangga Agung Satrya
Jurnal Ilmiah Kedokteran dan Kesehatan Vol. 4 No. 2 (2025): Mei : Jurnal Ilmiah Kedokteran dan Kesehatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/klinik.v4i2.3904

Abstract

The accuracy of the diagnosis code is a statement that shows a code for a convincing diagnosis, and has been said to be certain and clear according to the ICD-10 guidelines. The purpose of this study was to obtain an overview of the analysis of the accuracy of injury codes and external causes of injury in emergency care electronic medical records at the Jakarta Islamic Hospital Sukapura. This research is descriptive research with a Mix Methode approach. Data collection techniques using observation and interview methods. Samples were taken using saturated sampling techniques totaling 81 electronic medical records of emergency care patients. The accuracy of the injury code is 22% correct, and the accuracy of the external cause of injury code incorporated in traffic accident cases and other accident cases is 0% correct. The low accuracy of injury codes was due to not adding character 5, block code errors, and errors in determining code categories. The results of the accuracy of the external cause of injury code obtained were 0% correct because 80 electronic medical records of emergency care patients did not contain the code for the external cause of injury. Factors that hinder the accuracy of injury codes and external causes of injury are influenced by man factors, namely high workload, dependence on ICD-10 codes on doctors, and lack of feedback audits. Then the influence of material factors, namely the incompleteness of supporting documents, lack of detail in diagnosis, and lack of chronological letters of events. Then the influence of method factors, namely unsupportive policies and procedures, lack of training and understanding, and weak application of external cause of injury codes.
Paradoks Efisiensi: Persepsi Pengguna dan Hambatan Sistemik dalam Implementasi Rekam Medis Elektronik Naurah Zharifah; Daniel Happy Putra; Laela Indawati; Bangga Agung Satrya
Jurnal Teknik Informatika dan Sistem Informasi Vol 12 No 1 (2026): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v12i1.12917

Abstract

This study aims to analyze the implementation of electronic medical record systems in improving the efficiency of health services. The approach used is a qualitative method with data collection techniques through in-depth interviews and observations of several health service units. The results of the study indicate that this system has a positive impact on accelerating the process of recording and accessing patient medical data, as well as reducing the use of physical documents. However, several challenges were also identified, such as limited technical training for healthcare staff and unstable internet connectivity. The conclusion of this study is that the electronic medical record system has the potential to improve the efficiency of healthcare services, but it requires support from comprehensive training and adequate technological infrastructure.
Analisis Kebutuhan SDM Petugas Rekam Medis di Rumah Sakit Mekar Sari Bekasi Menggunakan Metode ABK-Kes Fani Nur Azizah; Puteri Fannya; Laela Indawati; Bangga Agung Satrya
SEHATMAS: Jurnal Ilmiah Kesehatan Masyarakat Vol. 4 No. 4 (2025): Oktober 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sehatmas.v4i4.6174

Abstract

Human resource planning is essential to ensure the availability of a workforce that meets current and future service needs. In the health sector, the health workload analysis method is used to objectively evaluate human resource needs. This study was conducted at Mekar Sari Bekasi Hospital to determine the ideal number of medical record and health information officers. Currently there are 9 medical record officers, consisting of 4 people with PMIK (Medical Recorder and Health Information) education backgrounds and 5 non-PMIK people. Conditions in the field show that officers often get additional workloads when colleagues are absent, and even have to work overtime to get the job done on time. This study uses descriptive quantitative methods through direct observation and interviews. The results show that the available work time (WKT) is 1201 hours or 72,000 minutes per year. With a Supporting Task Factor (FTP) of 8% and a Supporting Task Standard (STP) of 1.09, the ideal HR requirement is 10 people. This requires the addition of 1 officer with a PMIK background, who will be placed in the assembling section. Meanwhile, 1 officer each from the coding and filing sections will be transferred to the filing section.
KUALITAS PELAYANAN KESEHATAN TERHADAP KEPUASAN PASIEN BPJS DI RAWAT JALAN RSIJ SUKAPURA Hijir Yudisti; Muhammad Fuad Iqbal; Bangga Agung Satrya; Noor Yulia
SEHAT : Jurnal Kesehatan Terpadu Vol. 5 No. 3 (2026)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/s-jkt.v5i3.62199

Abstract

Kualitas pelayanan merupakan salah satu indikator penting dalam menentukan kepuasan pasien terhadap pelayanan kesehatan. Pasien peserta BPJS memiliki harapan memperoleh pelayanan yang berkualitas sesuai dengan kebutuhannya, namun masih ditemukan berbagai kendala pada beberapa dimensi pelayanan yang dapat memengaruhi tingkat kepuasan pasien. Penelitian ini bertujuan menganalisis hubungan kualitas pelayanan berdasarkan dimensi tangible, reliability, responsiveness, assurance, dan empathy terhadap kepuasan pasien peserta BPJS rawat jalan di Rumah Sakit Islam Jakarta Sukapura. Penelitian ini menggunakan desain kuantitatif dengan pendekatan cross-sectional. Populasi penelitian adalah seluruh pasien BPJS yang berkunjung ke unit rawat jalan Rumah Sakit Islam Jakarta Sukapura pada periode Desember 2024–Maret 2025. Sampel penelitian berjumlah 98 responden yang dipilih menggunakan teknik accidental sampling. Variabel independen adalah kualitas pelayanan berdasarkan lima dimensi SERVQUAL, sedangkan variabel dependen adalah kepuasan pasien. Data dikumpulkan menggunakan kuesioner dan dianalisis secara univariat serta bivariat menggunakan uji Chi-square. Hasil penelitian menunjukkan bahwa 51% responden menilai kualitas pelayanan dalam kategori rendah, sedangkan 52% responden memiliki tingkat kepuasan yang tinggi. Analisis bivariat menunjukkan terdapat hubungan yang signifikan antara dimensi reliability (p=0,001), assurance (p=0,005), empathy (p=0,001), serta kualitas pelayanan secara keseluruhan (p=0,001) dengan kepuasan pasien. Sebaliknya, dimensi tangible (p=0,323) dan responsiveness (p=1,000) tidak menunjukkan hubungan yang signifikan dengan kepuasan pasien. Disimpulkan bahwa kualitas pelayanan berhubungan secara signifikan dengan kepuasan pasien peserta BPJS rawat jalan di Rumah Sakit Islam Jakarta Sukapura, sehingga rumah sakit perlu meningkatkan aspek tangible dan responsiveness serta mempertahankan kualitas pada dimensi reliability, assurance, dan empathy untuk meningkatkan kepuasan pasien.
Penerapan Rekam Medis Elektronik dalam Pelayanan Rawat Jalan di Rumah Sakit Mekar Sari Bekasi Marthadita Hermawati Herman; Bangga Agung Satrya; Muhammad Fuad Iqbal; Nanda Aula Rumana
Sehat Rakyat: Jurnal Kesehatan Masyarakat Vol. 5 No. 3 (2026): Agustus 2026
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/sehatrakyat.v5i3.8634

Abstract

The implementation of Electronic Health Records (EHR) is part of healthcare digital transformation aimed at improving service quality and efficiency. This study evaluates the implementation of the Electronic Medical Record (EMR) system at Mekar Sari Hospital Bekasi using DeLone and McLean’s information system success model. A quantitative descriptive design was applied to 50 EMR users selected through total sampling. Data were collected using a questionnaire covering six dimensions: system quality, information quality, service quality, use, user satisfaction, and net benefits, and analyzed descriptively using mean values and frequency distributions. The results showed that system quality scored 3.48 (good), information quality 3.96 (good), service quality 3.70 (good), use 4.22 (very good), user satisfaction 3.90 (good), and net benefits 4.04 (good). The highest score was found in the use dimension, while system quality received the lowest score but remained in the good category. Overall, the EMR implementation at Mekar Sari Hospital Bekasi was considered successful across all dimensions of the DeLone and McLean model. Continuous evaluation, user competency improvement, and system development are recommended to maintain and enhance these outcomes.
Co-Authors Agustin, Rosalia Ahmad Bukhori Arif Ibnu Fadillah Avianta, Nur Azizah Syaputri Bella Safitri Daniel Happy Putra Daniel Happy Putra Dewi, Deasy Rosmala Dina Sonia Fani Nur Azizah Fannya, Puteri Fazra Nanda Hambali, Naira Fazilanisa Hari Dwi Cahya Hijir Yudisti Ilma Aulia Rahma Indawati, Laela Iqbal, Muhammad Fuad Karim, Hidayat Ramadhani Nuzulul Lautsan, Christina Marthadita Hermawati Herman Naurah Zharifah Noerfitri, Noerfitri Revina Purnaningrum Sela abdiyana Widjaja, Lily Yulia, Noor