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All Journal Jurnal Kolaboratif Sains Jurnal Riset Multidisiplin Edukasi
Cataryn V. Adam
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Kinerja  Pemerintah  Desa Dalam Pengelolaan Anggaran  Dana Desa Di Desa Gorontalo Kabupaten Manggarai Barat Bertholdus Olencky Onta; Cataryn V. Adam; Rouwland A. Benyamin; Nursalam
Jurnal Riset Multidisiplin Edukasi Vol. 2 No. 4 (2025): Jurnal Riset Multidisiplin Edukasi (Edisi April 2025)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v2i4.222

Abstract

The performanceof the Village Head is the level of success of the village head in carrying out his duties andfunctions as the head of the village government, which in the management of the village budget the village head must be able to maximize the existing budget and utilize the existing human resources in the village to support village development. In this case, the performance of the village head is measured using the theory of performance indicators put forward by Prof. DR. Prasojo Eko. Which discusses related to Transparency, Accountability, Community Engagement, Effectiveness, Efficiency, and Regulatory Compliance. This research uses a qualitative approach by using a qualitative descriptive method with data collection techniques such as observation, interviews, and documentation.The results of the study show that the performance of the village head is still less effective which is where the lack of information disclosure to the community so that many people do not know about the management of the village fund budget, the responsibility of the village government related to the management of the village budget is also not satisfactory for the community, low community participation also affects the process of managing the village fund budget, the lack of equitable distribution of development in every Gorontalo village area, Lack of utilization of existing human resources and lack of time utilization so that it causes significant financing, the village government in managing the village fund budget is in accordance with the existing rules in the management of the village fund budget.
Efektivitas Pelayanan Publik di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Ngada: The Effectiveness of Public Services at the Department of Population and Civil Registration of Ngada Regency Gabriela Katharina Karen Segu; Cataryn V. Adam; Jim Briand Koliana
Jurnal Kolaboratif Sains Vol. 9 No. 2: Februari 2026
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jks.v9i2.10464

Abstract

Penelitian ini bertujuan untuk menganalisis efektivitas pelayanan publik di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Ngada dengan menggunakan teori Komponen Pelayanan Publik oleh Sinambela (2010). Metode yang digunakan adalah penelitian kualitatif deskriptif melalui observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa efektivitas pelayanan publik belum berjalan optimal. Dari aspek prosedur pelayanan, ketepatan dan kecepatan layanan masih rendah karena informasi belum tersosialisasi secara merata dan waktu penyelesaian dokumen sering melebihi standar pelayanan. Dari aspek sarana dan prasarana, ketersediaan fasilitas masih terbatas, beberapa peralatan mengalami kerusakan, serta ruang pelayanan kurang memadai. Dari aspek kompetensi pegawai, kemampuan dan keterampilan masih bervariasi akibat keterbatasan pelatihan dan jumlah SDM. Partisipasi masyarakat juga masih rendah karena kurangnya kesadaran dalam mengurus dokumen kependudukan. Oleh karena itu, diperlukan perbaikan sistem, peningkatan sarana, penguatan kompetensi pegawai, serta peningkatan kesadaran masyarakat guna mewujudkan pelayanan publik yang efektif dan berkualitas.
Co-Authors Bertholdus Olencky Onta Gabriela Katharina Karen Segu Jim Briand Koliana Nursalam Rouwland Benyamin