Article Per Year (5 Year)
p-Index From 2021 - 2026
2.225
P-Index
This Author published in this journals
All Journal Informatika Mulawarman: Jurnal Ilmiah Ilmu Komputer Wikrama Parahita : Jurnal Pengabdian Masyarakat SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan SISFO PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Journal of Information Systems and Informatics Journal of Intelligent Decision Support System (IDSS) Just TI (Jurnal Sains Terapan Teknologi Informasi) Jurnal Teknimedia: Teknologi Informasi dan Multimedia International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Jurnal Suara Pengabdian 45 Safari : Jurnal Pengabdian Masyarakat Indonesia Nanggroe: Journal Of Scholarly Service GEMBIRA (Pengabdian Kepada Masyarakat) Pengabdian Kepada Masyarakat Bidang Teknologi dan Sistem Informasi
Sayekti Harits Suryawan
Teknik Informatika, Universitas Muhammadiyah Kalimantan Timur
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Other

Published : 19 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
DESIGN AND DEVELOPMENT OF A GEMINI 2.0 FLASH-BASED CHATBOT FOR ANALYZING TRANSACTION DATA OF GRAB MSME PARTNERS Lianawati Suwito; Sayekti Harits Suryawan; Hendra Saputra
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 3 (2026): FEBRUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18940092

Abstract

The development of the digital economy requires Micro, Small, and Medium Enterprises (MSMEs) to utilize transaction data as a basis for business decision-making. However, limited digital literacy and technical capabilities have prevented many MSMEs from optimizing the use of data. This study aims to develop an Artificial Intelligence (AI)-based chatbot system capable of processing static transaction data sourced from the University of Malaya Malaysia Hackathon 2025 and providing simulated business insights and recommendations. The research method includes data preprocessing, rule-based intent detection implementation, and the integration of a Large Language Model (LLM) through the Gemini API to generate contextual responses. System evaluation was conducted using accuracy, precision, recall, and F1-score metrics, focusing on the chatbot’s technical performance and its ability to produce consistent responses. The results indicate that the chatbot is capable of presenting information such as best-selling products, busiest ordering hours, and sales summaries, with stable technical performance. Therefore, this system demonstrates potential as an AI-based solution to assist MSMEs in understanding transaction data and supporting simulated data-driven decision-making.
Co-Authors Ade Ismail Ramadhan Hamid Akbar Bintang Wicaksono al farauqi, Mohamad dziqie aulia Asslia Johar Latipah Azwar Damari Bagus Fathur Rochman Bobi Zinaidin Zidan Dedy Ariyadi Deni Iskandar Deny Hermansyah Faldi Faldi Faldi Faldi Furqon, Muhammad Ariful Hamdani Hamdani Hendra Saputra Hendra Saputra Hendra Saputra Heri Supriyanto Ilham Taufiq Joni Syaputra Latipah, Asslia Johar Lianawati Suwito Marjan Wahyuni Mohammad Al Hafidz Muhammad Fariz Ijlal Rafi Muhammad Nasrullah Muhammad Riyan Adam Muhammad Taufiq Sumadi Naufal Azmi Verdikha Nindi Dea Adinda Noerma Pudji Istyanto Praja Hadi Saputra Rakhmawati, Nur A Rilfa Dini Sandy Erlansyah Titus Kristanto Trisha NurHalisha Vita Pramaningsih Wawan Joko Pranoto Yanuandika Akbar Yusuf Arqam Nurkarim