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Inovasi Pelayanan Pajak Melalui Samsat Digital Nasional Di Unit Pelaksana Teknis Pendapatan Daerah Wilayah I Palu Zaharani, Vilza; Hattab, Syahruddin; Astuti, Agusta Sri
JPS: Journal of Publicness Studies Vol. 1 No. 2 (2024): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/jps.v1i2.1245

Abstract

This study aims to determine the Innovation of Tax Services through National Digital Samsat in the Regional Revenue Technical Implementation Unit of Region I Palu. The research method used is Descriptive Qualitative, which provides an overview of the phenomenon or focus of the problem being studied that occurs at the research location according to existing facts. The data collection techniques used are observation, in-depth informant interviews and documentation to collect the data needed in the form of primary data and secondary data. While the informants in this study amounted to 7 people, namely 3 people from the UPT. Regional Revenue of Region I Palu, 2 people who use the National Digital Samsat application and 2 people who use manual samsat services. The theory used in this study is the theory of Everett M. Rogers where there are five indicators used in Tax Service Innovation through National Digital Samsat in the Regional Revenue Technical Implementation Unit of Region I Palu. The five indicators are: Relative Advantage, Compatibility, Complexity, Triability, Observability. Based on the results of the study, it shows that Tax Service Innovation Through National Digital Samsat has been running well on indicators of relative profit and suitability. While on the indicators of complexity, the possibility of trying, and the ease of observability have not gone well. This can be seen from the fact that there are still people who experience difficulties, namely disruptions in the system that hinder transactions and people's ability to understand a technology, not the trial phase of the National Digital Samsat (SIGNAL) application directly to taxpayers in Central Sulawesi and the socialization carried out is not optimal, because there are still many people who do not know about tax payment innovations through the SIGNAL application,and the quality of the system that is still experiencing problems when making tax payments Online. All forms of this problem need improvement so that in the future it can run well.
Pengembangan Objek Wisata Pantai Roto Di Desa Labuan Induk Kecamatan Labuan Kabupaten Donggala Fitra, Fitra Lestari; Hattab, Syahruddin; Astuti, Agusta Sri
JPS: Journal of Publicness Studies Vol. 1 No. 4 (2024): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/jps.v1i4.1628

Abstract

This study aims to determine the process of developing an environmentallybased roto beach tourist attraction in Labuan sub-district, donggala district by using George R. Terry's theory which includes aspects of planning, organizing, implementing, supervising. This research type is descriptive and the basis of research is qualitative. Data collection used is Observation, Interview, and Documentation. Data analysis techniques are carried out through the stages of data reduction, data presentation, and conclusion drawing/verification. The results of this study show that the development efforts of Roto Beach have shown positive steps in considering sustainability, especially through the preparation of village regulations related to development and greening and the creation of a master plan. However, the constraints faced are limited financial resources. In the organizing aspect, there is an organizational structure that involves the local community through the formation of Tourism Awareness Groups (Pokdarwis) and environmental care groups, although further development is still needed in the economic aspect with the formation of tourism business groups. At the implementation stage, there is success in mobilizing local community participation in socio-cultural activities, although there are still challenges in economic recovery after the 2018 natural disaster and environmental awareness. Supervision of all aspects of development still requires improvement, particularly in maintaining a balance between tourism development and preservation of local values, waste management and beach cleanliness, and fair and sustainable distribution of economic benefits.
COLLABORATIVE GOVERNANCE DALAM PEMBANGUNAN SISTEM PENGAIRAN PEDESAAN DI DESA BAKTI AGUNG KECAMATAN POSO PESISIR UTARA rifai, ahmad; Hattab, Syahruddin; Astuti, Agusta Sri
JPS: Journal of Publicness Studies Vol. 2 No. 1 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Collaborative governance is a method of governance that directly involves stakeholders outside the government or state, oriented towards consensus and deliberation in the collective decision-making process aimed at creating or implementing public policies and public programs. This research aims to understand how community involvement in collaborative governance can contribute to the development of the water system in Bakti Agung Village, North Poso Coastal Region. This study employs a qualitative descriptive approach and utilizes purposive sampling techniques. Data collection methods include observation, interviews, literature study, and documentation. To gather data, this research involves five informants. The theory used is Ratner's (2012), which includes three indicators: Identification of Barriers and Opportunities, Debate Strategies to Influence, and Planning Collaborative Actions. The results of this study indicate that the poor rural irrigation system is caused by inadequate identification of obstacles and opportunities. Communication between the community and the government regarding the repair of damaged dams is still not well-established. Decision- making needs to be carefully considered in the collaboration process to address the needs and problems faced by farmers. To prevent recurring damage, a routine maintenance system is necessary to ensure the irrigation system is well-maintained. Improvements in irrigation infrastructure must include better and cleaner channels to reduce the risk of blockages due to waste and sedimentation.
Efektivitas Layanan Pelindungan Pekerja Migran Di Dinas Ketenagakerjaan Dan Transmigrasi Kabupaten Sigi Elzya M., Ananda; Daswati; Astuti, Agusta Sri
JPS: Journal of Publicness Studies Vol. 2 No. 2 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

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Abstract

This study aims to evaluate the extent to which the services provided by the Manpower and Transmigration Office of Sigi Regency can meet the needs and rights of migrant workers, in accordance with the mandate of Law Number 18 of 2017 concerning the Protection of Indonesian Migrant Workers and also Regional Regulation Number 1 of 2022 concerning the Protection of Migrant Workers in Sigi Regency. This study uses the theory of Richard M Steers with 3 indicators, namely achievement of goals, integration, and adaptation. The method used in this study is a qualitative approach with a descriptive type, which collects data through interviews with related parties, including employees of the Manpower Office and registered and unregistered migrant workers. The results of the study indicate that despite efforts by the Manpower and Transmigration Office to provide comprehensive services, there are still a number of obstacles that affect the effectiveness of services, such as lack of human resources and inadequate budget. This study recommends improving coordination between various parties related to other government institutions and non-government institutions and strengthening information systems to improve accessibility of services for migrant workers. Thus, it is hoped that protection for migrant workers can be more optimal and in accordance with their needs, so as to reduce the risks faced during the migration process.
Evaluasi Daftar Pemilih Tambahan Pada Pemilihan Umum Tahun 2024 di Kota Palu Lahusen, Moh. Rizaldi; Hamid, Abdul; Astuti, Agusta Sri
JPS: Journal of Publicness Studies Vol 2 No 3 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

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Abstract

This research is based on problems related to voter transfers that occurred in Palu City during the 2024 General Election. This study aims to evaluate the Additional Voter List (Daftar Pemilih Tambahan, or DPTb) policy implemented during the 2024 General Election in Palu City. The DPTb is a policy regulated under the General Elections Commission Regulation (PKPU) Number 7 of 2022, which seeks to accommodate voters who are unable to exercise their voting rights in their place of origin. This research employs a qualitative approach with a descriptive type and uses Stufflebeam’s CIPP (Context, Input, Process, Product) evaluation model. Data collection techniques include interviews, observation, and documentation. The findings reveal that although the DPTb policy is appropriate for voters who need to vote outside their original constituency and is supported by a strong legal foundation and clear objectives, its implementation in Palu City still faces several challenges. These include a lack of understanding among the public and polling station officers regarding the transfer voting mechanism, as well as weak dissemination of information about the policy. The evaluation of the context aspect shows that the DPTb policy is relevant and beneficial. However, in the input, process, and product aspects, discrepancies in implementation were found, leading to the occurrence of repeat voting (Pemungutan Suara Ulang, PSU) in several polling stations. Therefore, it is necessary to strengthen public outreach, provide technical training, and increase the number of registration posts for transfer voters to ensure the effectiveness of the DPTb policy in future elections.
Pengelolaan Sampah di Kota Palu sebagai Upaya Menuju Adipura Farista, Gita; Royfandi, Moh.; Firmansyah, Andi Maman; Astuti, Agusta Sri; Vany, Suci Dwi
Innovative: Journal Of Social Science Research Vol. 4 No. 6 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i6.16434

Abstract

Penelitian ini bertujuan untuk mengetahui pengelolaan sampah di Kota Palu. Metode penelitian ini menggunakan pendekatan kualitataif. Teknik pengumpulan data terdiri dari observasi, wawancara, dokumentasi, sedangkan analisis data menggunakan analisis interaktif. Hasil penelitian menujukkan bahwa pengelolaan sampah di kota palu belum maksimal. Semangat untuk mewujudkan kota yang bebas dari sampah semakin lama semakin menurun. Selain itu, perilaku masyarakat yang apatis membuat pemerinta kota palu terhambat untuk mewujukan kota yang bersih. Saat ini pengadaan infrastruktur dalam mendukung pengelolaan sampah sangat baik, namun implementasinya belum mampu mengatasi persoalan sampah yang ada diproduksi masyarakat. Adipura menjadi alasan Pemerintah Kota Palu untuk mewujudkan Kota yang bersih, namun tidak dibarengi dengan sosialisasi kepada masyarakat terkait pola hidup bersih. Kesediaan saranan dan prasarana khususnya kontener sampah sebagai tempat pembuangan sampah sementara sangat terbatas menyebabkan masyarakat membuang sampah disembarang tempat.
Sosialisasi Kewirausahaan Pada Masyarakat Terdampak Bencana Gempa dan Tsunami di Desa Tompe Kecamatan Sirenja Kabupaten Donggala Mappatoba, Mappatoba; Fandi, Roy; Afandi, Muhammad; Rahman, Arif; Astuti, Agusta Sri; Vany, Suci Dwi
Parta: Jurnal Pengabdian Kepada Masyarakat Vol. 4 No. 2 (2023)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/parta.v4i2.4524

Abstract

Salah satu alternatif yang dapat dilakukan untuk pemulihan pasca bencana terjadi adalah berwirausaha sesuai keahlian masing-masing. Berwirausaha dianggap mampu membangkitkan perekonomian masyarakat. Metode yang digunakan adalah melakukan Sosialisasi dengan melibatkan masyarakat yang terdampak bencana. Tujuan sosialisasi ini adalah untuk menambah wawasan bagi Pemerintah Desa dan Masyarakat tentang pengembangan UMKM pasca bencana, guna memulihkan perekonomian masyarakat yang terdampak bencana. Hasil penelitian yang dilakukan ialah respon masyarakat dalam kegiatan ini sangat antusias, hal ini dianggap penting untuk meningkatkan perekonomian masyarakat pasca bencana, sehingga kegiatan ini menjadi spirit perubahan dalam mengubah pola pikir bagi masyarakat agar lebih produktif. Berdasarkan hasil penelitian, bahwa desa tompe memiliki potensi yang bisa dimanfaatkan dalam berwirausaha. Untuk itu masyarakat dan pemerintah agar memanfaatkan potensi desa yang ada.