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All Journal Journal of Mental Health and Social Rehabilitation Indonesian Journal of Community Services
Butar-Butar, Herry Fernades
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Computer Science & IT Health Professions Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Public Health Social Sciences Other

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Motivational Antecedents in Call Center Industry Saeed, Hamid; Rajan, Thanachelvan a/I; Butar-Butar, Herry Fernades; Sameem, MAM
Journal of Mental Health and Social Rehabilitation Vol 2 No 1 (2024): Journal of Mental Health And Social Rehabilitation (JMHSR)
Publisher : Politeknik Ilmu Pemasyarakatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52472/jmhsr.v2i1.438

Abstract

To make the employees perform their task in the most efficient manner has always been tough for the management. To achieve this goal, management is required to have proper understanding of various factors that encourage motivation in employees. Since the last decade, there is rapid increase in a trend of call center industry in Pakistan. Nowadays, numerous foreigner businesses have outsourced their customer services and tele sales in developing countries like Pakistan. This study is intended to highlight all those factors that play an important role for encouraging motivation level of employees in Call Center Industry of Lahore. This research discusses the effect of Autonomy, Justice, Rewards and Recognition and Training on Employees motivation in the selected industry. To conduct the study, primary data is collected, and statistical tests are applied to measure the relationship between our supposed dependent and independent variables.
Community Development in the Prevention of Body Shaming in Students in Cisalak Village, Subang Equatora, Muhammad Ali; Anwar, Umar; Butar-Butar, Herry Fernades; Tando, Cahyoko Edi; Hamzah, Imaduddin; Priyatmono, Budi; Muhammad, Ali; Biafri, Vivi Sylviani; Aulia, Qhistina
Indonesian Journal of Community Services Vol. 4 No. 2 (2025): November
Publisher : CV. Literasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47540/ijcs.v4i2.2358

Abstract

This community service aims to prevent body-shaming behavior among students at SMA Plus Pagelaran, Cisalak Village, Subang, through a community development approach. Body shaming, the act of criticizing a person's physical appearance, hurts students' psychology and self-confidence. This program is implemented by providing education to students, teachers, and parents about the negative consequences of body shaming and the importance of respecting physical diversity.  The activities carried out include socialization, group discussions, and the formation of supportive communities that strengthen students' confidence. The method is a participatory approach that involves all stakeholders in the school environment to create social norms that reject body shaming. Data collected through observation and interviews indicated increased awareness and a shift toward more positive attitudes toward physical differences among students. The results of community service activities prove that community development-based interventions are effective in reducing body shaming and building an inclusive and supportive school environment. This program is expected to serve as a model for preventing body shaming in other rural schools by empowering the community and supporting students' mental well-being. Further implementation can strengthen the role of schools and communities in fostering a positive culture that respects diversity and promotes solidarity among students in Cisalak Village, Subang.
Co-Authors Ali Muhammad Anwar, Umar Aulia, Qhistina Biafri, Vivi Sylviani Cahyoko Edi Tando Hamzah, Imaduddin Priyatmono, Budi Rajan, Thanachelvan a/I Saeed, Hamid Sameem, MAM