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All Journal Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Ilmiah Manajemen Kesatuan Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Industrial Research Workshop and National Seminar Jurnal Pengabdian Masyarakat dan Penelitian Terapan Jurnal Cendekia Islam Indonesia Logistica : Journal of Logistic and Transportation
Yuliantini
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Mechanical Engineering Social Sciences Transportation Other

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Electronic Money Card Service User Loyalty in Payment Transactions: A Study on Generation Z Students Olfebri, Olfebri; Yuliantini; Ika Utami Yulihapsari; Primadi Candra Susanto
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 2 (2025): Dinasti International Journal of Economics, Finance & Accounting (May-June 2025
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i2.4282

Abstract

This study aims to determine factors that influence the quality of service and the loyalty of electronic card service users, particularly in making payment transactions.The study used a quantitative-descriptive research method, collecting primary data from 560 electronic money card users at XYZ University. The sample included 131 users, and the data was analyzed using SmartPLS 3.0. The data was presented as numbers and interpreted into descriptions.This study indicates that: 1) ease of transaction has a positive and significant effect on service quality; 2) ease of transaction has a positive and significant effect on customer loyalty; 3) perceived Security has a positive and significant effect on service quality; 4) perceived security has a positive and significant effect on customer loyalty; 5) service quality has a positive and significant effect on customer loyalty; 6) ease of transaction has a positive and significant effect on customer loyalty through service quality; and 7) perceived security has a positive and significant effect on customer loyalty through service quality.This investigation has the potential to offer novel perspectives on the quality of service and customer loyalty among electronic money card users.
The Impact Of Social Media Marketing Activity On Purchase Intention: Brand Awareness As A Moderator In An Intercity Bus Study Olfebri; Yuliantini; Pahrudin, Cecep
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 3 (2025): JIMKES Edisi Mei 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i3.3528

Abstract

The optimization of social media in public transportation facilities such as public buses is increasingly being improved. So far, empirical research that examines the role of Social Media Marketing Activity (SMMA), Brand Awareness (BA), and Purchase Intention (PI) in one model at the same time in the perspective of Uses and Gratification Theory (UGT) is very limited. This study aims to examine the role of SMMA as an antecedent to BA and PI, as well as the contribution of BA as a moderator to the influence of SMMA on PI in the UGT perspective. This study obtained 262 answers from respondents who are intercity and interprovincial bus users and actively use Facebook as social media to get information about Public Buses. Data was collected using a questionnaire with a convenience sampling approach. The hypothesis that has been proposed in this study is entirely accepted with the direction of influence being entirely positive. This study reveals that SMMA is able to provide alternatives in answering user needs, the optimization of SMMA can trigger the dual role of BA as an internal and external factor in increasing the PI of public buses.
The Analysis of On-Time Performance, Service Quality, Brand Image, and Promotion on Passenger Loyalty through Passenger Satisfaction Yuliantini; Olfebri, Olfebri; Gunawan, Aang; Fahriza, Basri
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 4 (2025): JIMKES Edisi Juli 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i4.3598

Abstract

  The purpose of this study is to develop hypotheses related to factors that influence passenger loyalty, especially in the aviation sector. The approach used in this literature review is descriptive qualitative. The data collection technique is to use literature studies or review relevant previous articles. The data used in this descriptive qualitative approach were obtained from previous studies relevant to this study and sourced from academic online media such as Thomson Reuters Journal, Springer, Taylor & Francis, Scopus Emerald, Elsevier, Sage Q2-Q4, Web of Science, Sinta Journal, DOAJ, EBSCO, Google Scholar, and digital reference books. The results of this literature review are as follows: 1) On-time performance affects passenger satisfaction; 2) Service quality affects passenger satisfaction; 3) Brand image affects passenger satisfaction; 4) Promotion affects passenger satisfaction; 5) On-time performance affects passenger loyalty; 6) Service quality affects passenger loyalty; 7) Brand image affects passenger loyalty; 8) Promotion affects passenger loyalty; 9) Passenger satisfaction affects passenger loyalty; 10) On-time performance affects passenger loyalty through passenger satisfaction; 11) Service quality affects passenger loyalty through passenger satisfaction; 12) Brand image affects passenger loyalty through passenger satisfaction; and 13) Promotion affects passenger loyalty through passenger satisfaction. This study is limited to passenger loyalty in the aviation sector. This study contributes to the understanding of factors influencing passenger loyalty, with a focus on factors such as on-time performance, service quality, brand image, promotion, and passenger satisfaction. This research provides new insights into other factors influencing passenger loyalty, particularly in the aviation industry. Thus, it can serve as a reference for future literature.   Keywords: Passenger Loyalty, Passenger Satisfaction, On-Time Performance, Service Quality, Brand Image, Promotion
Sosialisasi Budaya Kerja Menuju Sumber Daya Manusia Unggul di Era Society 5.0 Agus Setiawan; Yuliantini; Aang Gunawan; Prima Widiyanto
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 3 No. 3 (2025): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (Juli - September 2025)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v3i3.1207

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan untuk memberikan pemahaman dan meningkatkan kesadaran masyarakat, khususnya para tenaga kerja dan generasi muda, mengenai pentingnya budaya kerja yang adaptif, kolaboratif, dan berorientasi pada inovasi dalam menghadapi tantangan Era Society 5.0. Era ini menuntut sumber daya manusia (SDM) yang tidak hanya kompeten secara teknis, tetapi juga mampu bersikap profesional, kreatif, serta memiliki nilai-nilai kerja yang tangguh. Melalui metode sosialisasi dan pelatihan interaktif, kegiatan ini dilaksanakan di lingkungan pendidikan dan komunitas kerja lokal dengan melibatkan narasumber dari kalangan akademisi dan praktisi industri. Materi yang disampaikan meliputi etos kerja, disiplin, tanggung jawab, integritas, serta kemampuan adaptasi terhadap teknologi dan perubahan sosial. Hasil kegiatan menunjukkan adanya peningkatan pemahaman peserta terhadap konsep budaya kerja unggul dan urgensinya dalam pengembangan SDM yang berkualitas. Respon positif peserta juga mencerminkan antusiasme dan kesiapan untuk menerapkan nilai-nilai tersebut dalam kehidupan profesional mereka. Dengan demikian, kegiatan ini diharapkan dapat berkontribusi terhadap pembentukan SDM unggul yang siap bersaing dan berkontribusi dalam mewujudkan masyarakat yang cerdas dan berdaya saing tinggi di era digital ini.
Transportation Resilience under Climate Change: Infrastructure, Policy, Technology, and Social Dimensions Andrianto, Deny Tomy; Zulkarnain, Ahnis; Yuliantini
Logistica : Journal of Logistic and Transportation Vol. 3 No. 1 (2025): January 2025
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/logistica.v3i1.1067

Abstract

Resilience in transportation systems is increasingly critical as climate change intensifies the frequency and severity of natural disasters. This study aimed to synthesize existing research on strategies that enhance transportation resilience by examining infrastructure, policy frameworks, technological innovations, and socio-economic conditions. A narrative review methodology was employed, with literature collected from Scopus, PubMed, and Google Scholar using targeted keywords such as transportation resilience, natural disasters, infrastructure resilience, and disaster recovery. Inclusion criteria emphasized peer-reviewed empirical and modeling studies published between 2010 and 2025 that directly addressed transportation resilience. The review finds that strengthening physical infrastructure through adaptive design, improved drainage, and advanced engineering reduces vulnerability to floods and earthquakes. Policy frameworks and inter-agency collaboration provide systemic coordination, while technological innovations—including Internet of Things, Artificial Intelligence, and digital twin simulations—significantly enhance predictive capacity and accelerate recovery operations. However, socio-economic disparities remain a central challenge, with developing nations facing extended recovery periods due to limited resources and fragile infrastructure. Cross-country comparisons underscore the importance of aligning resilience strategies with local contexts while promoting global knowledge exchange. Methodological limitations in the literature highlight the need for more interdisciplinary approaches that integrate technical, social, and policy dimensions. Overall, this review demonstrates that a multidimensional approach combining infrastructure reinforcement, governance reforms, technological innovation, and community engagement is essential to strengthen transportation resilience. These findings carry important implications for policymakers, practitioners, and researchers seeking to develop sustainable and adaptive transport systems in the face of escalating disaster risks.
Determinants of Passenger Satisfaction at Terminal 3 of Soekarno-Hatta Airport Saputro, Sarwono Hadi; Maemunah, Siti; Yuliantini; Agusinta, Lira
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6477

Abstract

This study aims to analyze the influence of service quality, information quality, accessibility, and facilities on passenger satisfaction at Terminal 3 of Soekarno-Hatta Airport. The population of this research includes all passengers or users of Terminal 3, with data collected from January 2023 to December 2023. The sample consists of 182 respondents selected through purposive random sampling. The data collection instrument is a questionnaire, and data analysis is conducted using SPSS software through classical assumption tests and multiple linear regression analysis. The results show that service quality, information quality, and facilities have a positive and significant effect on passenger satisfaction, while accessibility does not have a significant impact. Based on these findings, it is recommended that the management of Terminal 3 continue to improve service quality, provide more accurate and relevant information, and ensure that facilities remain well-maintained and modern. Future research is encouraged to expand the scope of the study by adding other relevant variables, such as security aspects or the use of technology in airport.
Implementation of Role Playing Method to Include Honesty Values in Early Childhood at RA Darurrasyid Pameungpeuk Yuliantini; Yusriah; Rohmat, Yusuf; Sari, Yuni Nur Indah
Jurnal Cendekia Islam Indonesia Vol. 1 No. 1 (2025): JANUARY 2025
Publisher : MANDAILING GLOBAL EDUKASIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62945/jcii.v1i1.154

Abstract

Early childhood character education is very important in shaping children's morals and personalities. One of the character values ​​that need to be instilled is honesty, which is the basis for building a positive attitude and integrity. This study aims to analyze the application of the Role Playing method in instilling the value of honesty in early childhood at RA Darurrasyid Pameungpeuk. The Role Playing method was chosen because it allows children to learn through direct experience, so that they can understand the meaning of honesty better. This study uses a qualitative approach with observation, interview, and documentation techniques to collect data from teachers and students. The results of the study showed that the Role Playing method was effective in improving children's understanding of the value of honesty. Children become more aware of the importance of being honest in everyday life, both at school and at home. In addition, this method also helps improve children's social interaction, self-confidence, and communication skills in expressing their feelings and opinions openly. Thus, the application of the Role Playing method can be an effective strategy in character education in early childhood education institutions. This study is expected to contribute to educators in developing interactive learning that is fun and meaningful for early childhood.
Performa Mini Air Cooled Chiller Berdasarkan Variasi Campuran Air dan Ethylene Glycol Sebagai Refrigeran Sekunder Yuliantini; Apip Badarudin; Luga Martin Simbolon
Prosiding Industrial Research Workshop and National Seminar Vol. 16 No. 1 (2025): Vol. 16 No. 1 (2025): Prosiding 16th Industrial Research Workshop and National
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/irwns.v16i1.6648

Abstract

Mini Air Cooled Chiller merupakan hasil modifikasi outdoor unit AC Split yang dikombinasikan dengan evaporator berupa shell and helic coil yang digunakan untuk menurunkan refrigeran sekunder yang dapat diganti dengan campuran air dan ethylene glycol. Perbedaan karakteristik air dan ethylene glycol akan mempengaruhi performa dari sistem. Oleh karena itu, pada penelitian ini bertujuan untuk membandingkan perfoma sistem berdasarkan variasi campuran air dan ethylene glycol dengan rasio 90%:10%, 80%:20%, dan 70%:30% pada sistem mini air cooled chiller dengan R22. Pengambilan data dilakukan setiap 5 menit selama 180 menit dan ketika sistem mengalami cut in – cut off. Hasil pengujian diperoleh chilling time tercepat ketika menggunakan variasi campuran 70%:30% selama 43 menit dan terlama pada variasi 90%:10% selama 46 menit. Performa sistem yang dihasilkan berupa COPa, COPC, dan efisiensi sistem tertinggi pada varasi 80%:20% yaitu 3,88, 5,08, dan 76,26%. Selain itu, kapasitas pendinginan heat exchanger tertinggi pada variasi 80%:20% sebesar 1,1498 kW dengan konsumsi energi listrik terendah pada variasi 80%:20% sebesar 0,0898 kWh.
Co-Authors Aang Gunawan Aang Gunawan, Aang AGUS SETIAWAN Agusinta, Lira Andrianto, Deny Tomy Apip Badarudin Cecep Pahrudin, Cecep Fahriza, Basri Ika Utami Yulihapsari Luga Martin Simbolon Olfebri Olfebri Olfebri, Olfebri Prima Widiyanto Primadi Candra Susanto Rohmat, Yusuf Saputro, Sarwono Hadi Sari, Yuni Nur Indah Siti Maemunah Yusriah Zulkarnain, Ahnis