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Journal : Journal of Multidisciplinary Academic Business Studies

The effect of competency, education and training, workload on functional employee performance with work motivation as a variable intervening at regional government secretariat of the Riau Island Province Tabrani, Muhammad; Satriawan, Bambang; Indrawan, Mohammad Gita
Journal of Multidisciplinary Academic Business Studies Vol. 1 No. 3 (2024): May
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomabs.v1i3.2398

Abstract

Purpose: This study aimed to examine the influence of competence, education and training, and workload on functional employee performance, with work motivation as an intervening variable, at the Regional Secretariat of the Riau Islands Provincial Government. Research Methodology: A quantitative approach was applied using census sampling of all 106 employees. Data were collected through questionnaires and analyzed using Partial Least Square (PLS) with SmartPLS 4.0 to evaluate the measurement and structural models. Results: The findings revealed that competence, education and training, workload, and work motivation each had positive and significant effects on employee performance. Competence, education, and training did not significantly influence work motivation, whereas workload showed a positive and significant impact. Work motivation successfully mediated the effects of competence, education and training, and workload on employee performance. The model explained 59.6% of the performance variance and 49.2% of the motivation variance. Conclusions: Functional employee performance is shaped not only by technical competence and training but also by workload management and motivation. Work motivation plays a crucial mediating role in linking employee attributes and organizational outcomes. Limitations: The study is limited to one regional government office; therefore, the results may not fully represent other public sector institutions or different organizational settings. Contribution: This study highlights the mediating role of motivation in public sector employee performance and offers practical guidance for improving training, workload distribution and motivational strategies.
The influence of competence, job placement, and workload on employee performance through intrinsic motivation as an intervening variable in the communication and informatics department of the Riau Islands Provincial Government Firmansyah, Donny; Satriawan, Bambang; Indrawan, Mohammad Gita
Journal of Multidisciplinary Academic Business Studies Vol. 1 No. 2 (2024): February
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomabs.v1i2.3395

Abstract

Purpose: This study investigates the effects of competence, job placement, and workload on employee performance, with intrinsic motivation serving as an intervening variable. The context is the Communication and Informatics Department of the Riau Islands Provincial Government, where digital transformation demands strong human resource management. Research Methodology: The study applied a quantitative approach using Partial Least Squares (PLS) analysis with SmartPLS 4.0. Data were collected from 105 employees, representing the full population of the department. Constructs such as competence, job placement, workload, intrinsic motivation, and performance were measured through validated Likert-scale questionnaires. Results: The analysis indicates that competence, job placement, and workload significantly affect employee performance both directly and indirectly through intrinsic motivation. Intrinsic motivation serves as a mediating factor, strengthening the relationship between human resource variables and performance outcomes. Conclusions: The findings underscore the importance of aligning employee competence with job placement, distributing workload effectively, and fostering intrinsic motivation to achieve optimal performance. For government institutions undergoing digital transformation, supportive leadership and recognition practices are critical to enhancing service delivery and organizational effectiveness. Limitations: The research is limited to one government agency, which restricts generalization to broader contexts. The cross-sectional design captures relationships at one point in time, limiting insights into long-term dynamics. Moreover, other potential factors influencing performance, such as organizational culture or leadership style, were not included. Contribution: Research contributes to public sector HRM by evidencing how competence, placement, workload, and motivation interact in digital transformation.
The effect of competency, education and training, workload on functional employee performance with work motivation as a variable intervening at regional government secretariat of the Riau Island Province Tabrani, Muhammad; Satriawan, Bambang; Indrawan, Mohammad Gita
Journal of Multidisciplinary Academic Business Studies Vol. 1 No. 3 (2024): May
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomabs.v1i3.2398

Abstract

Purpose: This study aimed to examine the influence of competence, education and training, and workload on functional employee performance, with work motivation as an intervening variable, at the Regional Secretariat of the Riau Islands Provincial Government. Research Methodology: A quantitative approach was applied using census sampling of all 106 employees. Data were collected through questionnaires and analyzed using Partial Least Square (PLS) with SmartPLS 4.0 to evaluate the measurement and structural models. Results: The findings revealed that competence, education and training, workload, and work motivation each had positive and significant effects on employee performance. Competence, education, and training did not significantly influence work motivation, whereas workload showed a positive and significant impact. Work motivation successfully mediated the effects of competence, education and training, and workload on employee performance. The model explained 59.6% of the performance variance and 49.2% of the motivation variance. Conclusions: Functional employee performance is shaped not only by technical competence and training but also by workload management and motivation. Work motivation plays a crucial mediating role in linking employee attributes and organizational outcomes. Limitations: The study is limited to one regional government office; therefore, the results may not fully represent other public sector institutions or different organizational settings. Contribution: This study highlights the mediating role of motivation in public sector employee performance and offers practical guidance for improving training, workload distribution and motivational strategies.
The influence of competence, job placement, and workload on employee performance through intrinsic motivation as an intervening variable in the communication and informatics department of the Riau Islands Provincial Government Firmansyah, Donny; Satriawan, Bambang; Indrawan, Mohammad Gita
Journal of Multidisciplinary Academic Business Studies Vol. 1 No. 2 (2024): February
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomabs.v1i2.3395

Abstract

Purpose: This study investigates the effects of competence, job placement, and workload on employee performance, with intrinsic motivation serving as an intervening variable. The context is the Communication and Informatics Department of the Riau Islands Provincial Government, where digital transformation demands strong human resource management. Research Methodology: The study applied a quantitative approach using Partial Least Squares (PLS) analysis with SmartPLS 4.0. Data were collected from 105 employees, representing the full population of the department. Constructs such as competence, job placement, workload, intrinsic motivation, and performance were measured through validated Likert-scale questionnaires. Results: The analysis indicates that competence, job placement, and workload significantly affect employee performance both directly and indirectly through intrinsic motivation. Intrinsic motivation serves as a mediating factor, strengthening the relationship between human resource variables and performance outcomes. Conclusions: The findings underscore the importance of aligning employee competence with job placement, distributing workload effectively, and fostering intrinsic motivation to achieve optimal performance. For government institutions undergoing digital transformation, supportive leadership and recognition practices are critical to enhancing service delivery and organizational effectiveness. Limitations: The research is limited to one government agency, which restricts generalization to broader contexts. The cross-sectional design captures relationships at one point in time, limiting insights into long-term dynamics. Moreover, other potential factors influencing performance, such as organizational culture or leadership style, were not included. Contribution: Research contributes to public sector HRM by evidencing how competence, placement, workload, and motivation interact in digital transformation.