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All Journal Jurnal Pengabdian Masyarakat Bangsa Jurnal Widya Medika
Gaa, Jesica Margareta
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Edukasi Bagi Peserta JKN Untuk Berstrategi Dalam Memanfaatan JKN Mobile Wahyuni, Maria Magdalena Dwi; Tsauri, Sufyan; Ngelung, Martini Enga; L G Nobo, Wilfrida; Wadu, Revalia Angles Herviani; Gaa, Jesica Margareta; Azizah, Nur Asma; Lasi, Vinta Batseba; Dimu, Rivaldo
Jurnal Pengabdian Masyarakat Bangsa Vol. 3 No. 8 (2025): Oktober
Publisher : Amirul Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/jpmba.v3i8.3277

Abstract

Sistem Informasi Kesehatan (SIK) merupakan komponen penting dalam meningkatkan efektivitas dan efisiensi pelayanan kesehatan. Kegiatan observasi ini bertujuan untuk mengidentifikasi tantangan dalam pemanfaatan aplikasi Mobile JKN di Klinik dan Apotek CIRA serta memberikan kegiatan rekomendasi solusi strategis melalui edukasi kepada peserta JKN. Selain itu, kegiatan ini juga melibatkan edukasi kepada masyarakat di lingkungan sekitar tempat tinggal. Observasi lapangan dilakukan pada Oktober 2025 dengan pendekatan deskriptif kualitatif menggunakan metode studi kasus. Data primer dikumpulkan melalui wawancara mendalam dan observasi langsung terhadap 18 responden. Hasil observasi menunjukkan bahwa sistem E-CLAIM/P-CARE dan Mobile JKN telah berjalan dengan baik dan mendukung integrasi data antara klinik dengan BPJS Kesehatan. Namun, terdapat enam tantangan utama dalam pemanfaatan Mobile JKN, yaitu: (1) kapasitas penyimpanan perangkat yang tidak mencukupi, (2) kurangnya pemahaman cara penggunaan aplikasi, (3) ketidakpercayaan terhadap keamanan aplikasi, (4) minimnya informasi dan edukasi tentang aplikasi, (5) preferensi masyarakat untuk layanan langsung, dan (6) kendala teknis seperti lupa kata sandi dan gangguan login. Rekomendasi solusi meliputi pengembangan versi aplikasi yang lebih ringan, intensifikasi sosialisasi dan pelatihan, penguatan sistem keamanan, penyediaan layanan bantuan 24 jam, perbaikan fitur teknis, serta penerapan sistem layanan gabungan antara tatap muka dan digital. Implementasi strategi edukasi ini diharapkan dapat meningkatkan kepercayaan dan partisipasi masyarakat dalam menggunakan aplikasi Mobile JKN untuk mendapatkan pelayanan kesehatan yang lebih cepat, mudah, dan efisien di era digital.
DESCRIPTION OF SELF-EFFICACY REGARDING MEDICATION ADHERENCE AMONG PEOPLE LIVING WITH HIV/AIDS IN KUPANG CITY, EAST NUSA TENGGARA Wahyuni, Maria Magdalena Dwi Wahyuni; Landi, Soleman; Benu, Putra James; Neolaka, Jefri Arisamsi; Tukan, Maria Kurniawati; Mathilde, Mauricia Keyra; Gaa, Jesica Margareta; Sabuna, Putri Meldi
JURNAL WIDYA MEDIKA Vol. 12 No. 1 (2026): March
Publisher : FAKULTAS KEDOKTERAN UNIVERSITAS KATOLIK WIDYA MANDALA SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33508/jwm.v12i1.7979

Abstract

The role of self-efficacy in antiretroviral medication adherence is a critical factor in ensuring therapeutic success for people living with HIV/AIDS, particularly given the rising number of cases in Kupang City. This study describes self-efficacy related to treatment adherence using a qualitative descriptive approach. Data were collected through in-depth interviews and observations of five participants registered in HIV services. Informants were selected via purposive sampling, and the data were analyzed and presented descriptively to illustrate patterns of adherence and the factors influencing self-efficacy. The results indicate that all participants possess strong confidence in their daily medication routines, experience no significant side effects, and have achieved positive clinical outcomes. High self-efficacy is driven by internal motivation, family responsibilities, and emotional and instrumental support from their environment. Additionally, assistance from fellow survivors—who facilitate medication access and provide psychological reinforcement—plays a vital role. Together, these factors foster positive habits that sustain therapy compliance. This study concludes that robust self-efficacy, reinforced by social support, is the foundation for maintaining medication adherence. These findings emphasize the need for interventions focused on boosting self-efficacy, providing continuous education, and strengthening peer support groups to ensure long-term treatment success.
Co-Authors Azizah, Nur Asma Benu, Putra James Dimu, Rivaldo L G Nobo, Wilfrida Lasi, Vinta Batseba Maria M. Dwi Wahyuni Mathilde, Mauricia Keyra Neolaka, Jefri Arisamsi Ngelung, Martini Enga Sabuna, Putri Meldi Soleman Landi Tsauri, Sufyan Tukan, Maria Kurniawati Wadu, Revalia Angles Herviani Wahyuni, Maria Magdalena Dwi Wahyuni