Titi Haryanti
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Pengaruh Service Quality Dan Customer Relationship Manajemen Di Perguruan Tinggi Terhadap Loyalitas Mahasiswa (Studi Kasus Prodi Manajemen Di Universitas Nahdlatul Ulama Purwokerto) Titan Dwi Meilana; Anjar Safitri; Adityo Nugroho; Herdian Farisi; Titi Haryanti; Hendro Sukoco; Ade Yuliana; Melli Andini
Jurnal Intelek Dan Cendikiawan Nusantara Vol. 1 No. 5 (2024): OKTOBER-NOVEMBER 2024
Publisher : PT. Intelek Cendikiawan Nusantara

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Abstract

Penelitian ini bertujuan untuk mengetahui Service Quality dan Customer Relationship Manajemen terhadap Loyalitas Mahasiswa (Studi Kasus Prodi Manajemen di Universitas Nahdlatul Ulama Purwokerto). Jenis penelitian ini adalah kuantitatif. Teknik pengambilan sampel menggunakan purposive sampling. Data yang diperoleh dari hasil kuisioner sebanyak 151 responden yang merupakan mahasiswa prodi manajemen universitas nahdlatul ulama purwokerto angkatan 2020-2023. Metode analisis menggunakan uji validitas dan reliabilitas, uji asumsi klasik, uji hipotesis (uji parsial, uji simultan, uji koefisien determinasi), uji analisis regresi berganda. Pengaruh Service Quality dan Customer Relationship Manajemen pengujian yang dilakukan, hasil penelitian ini menunjukan dengan nilai koefisien sebesar 0,334 dengan presentase 33,4%, dapat diambil kesimpulan bahwa pengaruh Service Quality berpengaruh positif dan signifikan terhadap Loyaloitas Mahasiswa. Sedangkan Customer Relationship Manajemen tidak berpengaruh secara signifikan terhadap loyalitas mahasiswa.
Peningkatan Kemampuan Motorik Kasar melalui Permainan Lempar Bola pada Anak Usia 4-5 Tahun Titi Haryanti; Nahdiyah Hidayah
ANWARUL Vol 6 No 1 (2026): FEBRUARI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/anwarul.v6i1.8867

Abstract

Although the gross motor development of young children has been widely studied, research that specifically examines the application of ball-throwing games as a structured instructional strategy for 4–5-year-old children remains limited. This study aimed to improve the gross motor skills of children aged 4–5 years through ball-throwing games at KB Mambaul Ma’arif Belik. A qualitative approach was employed using a Classroom Action Research (PTK) design based on the Kemmis and McTaggart model, implemented in two cycles with 25 children in Group A as the research subjects. Data were collected through observation, documentation, and gross motor skill assessment sheets, then analyzed using qualitative descriptive techniques and percentages to identify changes in children’s gross motor development achievements. The findings show a significant improvement in children’s gross motor skills, with the average achievement increasing from 50.00% at baseline to 88.80% in the second cycle. The implementation of ball-throwing games proved effective in enhancing children’s strength, coordination, and movement accuracy. The study concludes that ball-throwing games constitute an effective and enjoyable alternative for gross motor learning in early childhood education institutions and recommends their systematic integration into learning activity planning to support the optimal development of gross motor skills in young children.