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Employee Engagement and Psychological Well-Being on Employee Loyalty through Organizational Citizenship Behavior (OCB) Syidah Syidah; Mahmud Mahmud; Desi Rubiyanti
Advances in Management & Financial Reporting Vol. 4 No. 3 (2026): June - September
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/amfr.v4i3.970

Abstract

Purpose: This research aims to analyze the effect of employee engagement and psychological well-being on employee loyalty through organizational citizenship behavior (OCB) as a mediating variable at Hotel Aman Gati and Any Lestari. Research Method: A quantitative approach was employed using a total sampling technique involving 45 operational employees. Data were collected via Likert-scale questionnaires and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) through SmartPLS. Results and Discussion: The findings reveal that both employee engagement and psychological well-being have a positive and significant direct impact on employee loyalty and OCB. Furthermore, OCB serves as a significant mediator, linking work engagement, psychological well-being, and long-term employee loyalty. Implications: Hotel management should develop strategic policies that support mental well-being and active engagement to retain human resources sustainably. Future research is recommended to increase sample sizes, include additional hotel tiers, and explore additional variables such as organizational culture. Originality: This study provides originality by empirically confirming the mediating role of OCB within the specific and rarely studied context of a local-scale hospitality ecosystem.
Digital Marketing Strategies and Service Quality on Purchase Decisions: The Role of Purchase Intention as a Mediator in MSMEs Nining Farniati; Mahmud Mahmud; Ibrahim Zakariah
Advances in Management & Financial Reporting Vol. 4 No. 3 (2026): June - September
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/amfr.v4i3.985

Abstract

Purpose: This study aims to empirically examine the effects of digital marketing strategy and service quality on purchasing decisions, using purchase intention as a mediating variable in a fashion MSME. Research Method: This explanatory quantitative study employed purposive sampling to select 97 active social media followers. Data were collected via online Likert-scale questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Results and Discussion: Findings reveal that digital marketing directly and significantly influences purchasing decisions without building purchase intention. Conversely, service quality does not directly impact purchasing decisions; rather, it requires purchase intention as a full psychological mediator to generate real transactions. Implications: Fashion MSMEs should deploy aggressive digital marketing to drive quick sales conversions while simultaneously optimizing customer service quality to cultivate purchase intention for long-term engagement. Originality: This research resolves theoretical inconsistencies regarding the direct effects of digital marketing and service quality by integrating purchase intention as a psychological mediator in the highly dynamic digital fashion MSME sector.
The Effect of Competence and Preparedness on the Performance of Dompu Regency BPBD Staff in Disaster Emergency Response Muhamad Fauzan Fazrin; Mahmud Mahmud; Risca Ariska Ramadhan
Advances in Management & Financial Reporting Vol. 4 No. 3 (2026): June - September
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/amfr.v4i3.986

Abstract

Purpose: This study aims to analyze and empirically demonstrate the extent of the influence of competence and preparedness on the performance of Dompu Regency BPBD employees during disaster emergency response. Research Method: This quantitative study employed saturation sampling across the entire population of 65 BPBD employees in Dompu Regency. Primary data were collected via a structured Likert-scale questionnaire and analyzed using multiple linear regression analysis. Results and Discussion: The test results demonstrate that competence and preparedness, both individually and collectively, have a positive and significant effect on employee performance. Furthermore, the preparedness variable had a stronger impact on performance than the competency variable. Implications: Local governments and relevant agencies are advised to prioritize development programs that not only enhance cognitive abilities but also strengthen employees’ mental resilience through crisis simulation training and stress management. Originality: This study fills a gap in the literature by focusing on aspects of organizational behavior within the BPBD of a small district with the sociogeographic characteristics of Dompu, complementing previous research that has largely focused on physical disaster infrastructure.
Self-Efficacy and Task-Relevant Budgetary Participation on Managerial Performance through Transformational Leadership Style Nurul Auliyah Safitri; Mahmud Mahmud; Risca Ariska Ramadhan
Advances in Management & Financial Reporting Vol. 4 No. 3 (2026): June - September
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/amfr.v4i3.992

Abstract

Purpose: This study aims to examine the effect of self-efficacy and task-relevant budgetary participation on managerial performance while analyzing the mediating role of transformational leadership among MSMEs in Dompu Regency. Research Method: An explanatory quantitative design was employed. Data were collected via questionnaires from 126 managers of halal-certified MSMEs, selected through purposive sampling. Partial Least Squares Structural Equation Modeling (PLS-SEM) was utilized for data analysis. Results and Discussion: The findings reveal that self-efficacy and task-relevant budgetary participation have no direct significant impact on managerial performance. However, transformational leadership successfully and significantly mediates both relationships. This proves that individual psychological potential and participative budgeting processes require a visionary leader to be converted into actual managerial effectiveness. Implications: MSME stakeholders and policymakers should prioritize transformational leadership development programs rather than merely focusing on technical administrative training to optimize resource management and operational efficiency. Originality: This research highlights transformational leadership as an indispensable catalyst that bridges cognitive factors and participative control systems within the resource-constrained ecosystem of developing regional MSMEs.
Perceived Organizational Support (POS) and Work Discipline on the Performance of Village Officials through Organizational Commitment as a Mediating Variable Nuraini Nuraini; Mahmud Mahmud; Shoalihin Shoalihin
Advances in Management & Financial Reporting Vol. 4 No. 3 (2026): June - September
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/amfr.v4i3.1004

Abstract

Purpose: This study aims to analyze the effects of Perceived Organizational Support (POS) and work discipline on the performance of village apparatus, specifically examining organizational commitment as a mediating variable. Research Method: A quantitative approach was employed, using a saturated sampling (census) of 54 village apparatus across the villages of Lune, Jambu, and Ranggo, Indonesia. Data were collected via questionnaires on a 5-point Likert scale and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Results and Discussion: POS significantly enhances both apparatus performance and organizational commitment. While work discipline strongly builds commitment, it has little effect on direct performance. Furthermore, organizational commitment fails to mediate the relationship between POS, work discipline, and performance. This indicates that psychological attachment alone cannot drive optimal productivity without practical, task-related support. Implications: Village governments must prioritize creating supportive work environments and technical capacity-building rather than relying solely on apparatus loyalty to improve public service. Future studies should employ mixed methods and incorporate broader variables, such as leadership and motivation. Originality: This study provides novel empirical evidence that contextualizes Social Exchange Theory within rural public bureaucracy, demonstrating that the mediating efficacy of organizational commitment is neither universal nor uniform in village governance.