Article Per Year (5 Year)
p-Index From 2020 - 2025
4.266
P-Index
This Author published in this journals
All Journal Jurnal Manajemen Informasi dan Administrasi Kesehatan Jurnal Kesehatan PREPOTIF : Jurnal Kesehatan Masyarakat Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI) Infokes : Jurnal Ilmiah Rekam Medis dan Informasi Kesehatan Jurnal Ilmu Kesehatan Masyarakat Berkala IJECS: Indonesian Journal of Empowerment and Community Services Jurnal Penelitian dan Pengembangan Kesehatan Masyarakat Indonesia (JPPKMI) APMa Jurnal Pengabdian Masyarakat Indonesian Journal of Health Information Management (IJHIM) Berita Kedokteran Masyarakat Prosiding Seminar Informasi Kesehatan Nasional PITIMAS: Journal of Community Engagement in Health Jurnal Rekam Medis dan Informasi Kesehatan Indonesia Strada Jurnal Ilmiah Kesehatan (SJIK) APMa Jurnal Pengabdian Masyarakat
Prita Devy Igiany
Universitas Veteran Bangun Nusantara
Religion Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Dentistry Education Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

Published : 25 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Jurnal Rekam Medis dan Informasi Kesehatan Indonesia

 1 
HUBUNGAN WAKTU TUNGGU DENGAN TINGKAT KEPUASAN PASIEN DALAM MENDAPATKAN PELAYANAN KESEHATAN DI POLI UMUM PUSKESMAS PRACIMANTORO I Febri Rahma Wati; Prita Devy Igiany; Yul Asriati
Jurnal Rekam Medis dan Informasi Kesehatan Indonesia Vol. 2 No. 2 (2023): Jurnal Rekam Medis dan Informasi Kesehatan Indonesia
Publisher : program studi Rekam Medis dan Infomasi Kesehatan ITSK RS dr Soepraoen Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/jurmiki.v2i2.33

Abstract

One of the efforts in the health sector is the creation of quality service. Patient satisfaction is a level of patient feeling that arises as a result of the performance of health services obtained after the patient compares with what he expects. The purpose of the study was to determine the relationship between waiting time and the level of patient satisfaction in obtaining health service at the public polyclinic of Pracimantoro I Health Care. Design the study used a quantitative analysis design with a cross-sectional approach and the data collection using a questionnaire. The method used in the analysis is the customer satisfaction indeks (CSI) method. The population in this study was patients who came for treatment at the Pracimantoro I Health Center in 2021 with a total of 16.511 people. The sampling method used an accidental sampling technique which was taken by 60 respondents. The result of the analysis of patient satisfaction using CSI with the result of 77.123 which means that the level of patient satisfaction in the general poly Pracimantoro I Health Center is in the satisfied category. Of the 60 respondent, more than half stated that the waiting time st the general polyclinic was not long (93,3%) and from the result of the kolmogrov-smirnov statistical test there was a relationship between waiting time.
Co-Authors Agung Pamuji, Agung Alfitasari, Arum Amalia, Faradila Rizky Andriani, Rika Asriati, Yul Atina Sabelaa Husna Ayu Dyah Hapsari, Ayu Dyah AYU LESTARI Febri Rahma Wati Julia Pertiwi Julia Pertiwi, Julia Lestari, Diana Eka Nisaa, Arifatun Puspita, Cantika Putri Yulia Rahmawati Febriani Rendra Widyatama Rika Andriani Septiyowati, Shela Anik Suci, Zahra Lutfia Sekar Titik Haryani Toto Sudargo Wati, Retna Yul Asriati