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The Influence of Strategic Agility, Dynamic Capabilities, and Business Model Innovation on Sustainable Business Performance of MSMEs Managed by Generation Z Ade Suhara; Ratna Tri Hari Safariningsih; Mirza Syahviyar; Titis Nistia Sari; Anita Bawaiqki Wandanaya; Amat Suroso
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.5083

Abstract

The study at hand intends to measure the contribution of strategic agility, dynamic capabilities, and business model innovation, as the main factors, to the sustainable performance of the Millennials or Gen Z led Micro, Small and Medium Enterprises (MSMEs). The research is inspired by the digital economy where small and medium enterprises play an increasingly crucial role, and the youth entrepreneurs need to make their businesses survive in the tough and ever-changing market. The study is conducted using a quantitative explanatory method on a sample of 150 Generation Z MSMEs. Purposive sampling of factors like the time in business, the use of digital technology, and participation in business innovation was the sampling technique used. The questionnaire which was the research instrument underwent validation through item and total score correlation t-test and its reliability was determined by Cronbach's Alpha. Normality, heteroscedasticity, and multicollinearity were tested prior to regression analysis. Multiple linear regression analysis showed that all three independent variables had a positive and significant influence on business performance sustainability. The results of this study provide a substantial contribution to the strategic management of the young generation MSMEs literature. One of the research results is the practical application of the findings for Generation Z MSMEs in terms of their agility strategies, capability development, and business model innovation to ensure their long-term sustainability advice.
Analisis Penerapan Sistem Manajemen Gudang dalam Operasional Tita Puspita Sari; Ratna Tri Hari Safariningsih; Joni Tesmanto
Digital Bisnis: Jurnal Publikasi Ilmu Manajemen dan E-Commerce Vol. 5 No. 3 (2026): September : Digital Bisnis: Jurnal Publikasi Ilmu Manajemen dan E-Commerce
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/digital.v5i3.7813

Abstract

The implementation of Warehouse Management System (WMS) has become an important part of modern warehouse operations because it supports the management of information and material flows more systematically. However, the success of WMS implementation is not solely determined by technological sophistication, but also by employee acceptance and adaptation to the system. This study aims to explore employees’ experiences and perceptions regarding the implementation of WMS in warehouse operations at PT YCH Indonesia. The research employed a qualitative approach with a case study method. Data were collected through observation, in-depth interviews, and documentation involving seven informants consisting of a warehouse supervisor, warehouse administrators, warehouse operators, and logistics staff. The findings indicate that WMS implementation has transformed employees’ work experiences, particularly in terms of process speed, work certainty, data accuracy, and reduced human error. Employees also perceived operational efficiency through reduced cognitive workload, increased confidence in system data, and better connectivity between work processes. However, the implementation still faces technical barriers, limited understanding of system functions, and psychological challenges during adaptation. The study indicates that successful WMS implementation depends not only on technological capabilities but also on human resource readiness, adequate training, management support, and organizational adaptation. These findings provide insight into WMS implementation from the perspective of employees who interact directly with the system in daily warehouse operations.
The Effect of Work Motivation on the Work Productivity of Account Officers at PT Permodalan Nasional Madani (Persero), Jakarta Regional 5 Branch. Undergraduate Thesis. Management Study Program, Universitas Panca Sakti Bekasi 2026 Maya Purnama Siddhi; Ratna Tri Hari Safariningsih; Muhammad Rosidi; Rhoma Iskandar; Boma Jonaldy Tanjung Wahyudi
Indonesian Journal Economic Review (IJER) Vol. 6 No. 3 (2026): September
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ijer.v6i3.996

Abstract

This study aims to determine the effect of work motivation on the work productivity of Account Officers at PT Permodalan Nasional Madani (Persero), Jakarta Regional 5 Branch. Work motivation is an important factor that encourages employees to work more effectively and efficiently, thereby contributing to increased work productivity. The research method used in this study was a quantitative method with an associative approach. The sample consisted of 75 respondents. Data collection was conducted by distributing questionnaires to respondents who were Account Officers at PT Permodalan Nasional Madani (Persero), Jakarta Regional 5 Branch. The data obtained were analyzed using validity tests, reliability tests, classical assumption tests, simple linear regression analysis, t-test, and the coefficient of determination (R²), with the assistance of the SPSS program. The results of the study indicate that work motivation has a positive and significant effect on the work productivity of Account Officers. This is evidenced by the t-test results, which show that the calculated t-value is greater than the t-table value and the significance value is less than 0.05. Therefore, the research hypothesis stating that work motivation affects the work productivity of Account Officers is accepted. Based on the results of the study, the company is advised to improve work motivation through the provision of rewards, career development, effective supervision, good communication, and a conducive work environment so that the work productivity of Account Officers can continue to improve.
PENGARUH KOMPETENSI SUMBER DAYA MANUSIA DAN TRANSFORMASI DIGITAL TERHADAP KUALITAS PELAYANAN PUBLIK PADA PEMERINTAH DESA SATRIAJAYA Bintang Muliady Nugraha; Ratna Tri Hari Safariningsih; Wantini
Didaktik : Jurnal Ilmiah PGSD STKIP Subang Vol. 12 No. 3 (2026): Volume 12 No. 3, September 2026 Release
Publisher : STKIP Subang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36989/didaktik.v12i3.19204

Abstract

BINTANG MULIADY NUGRAHA (2892250025) The Influence of Human Resource Competence and Digital Transformation on the Quality of Public Services in the Satriajaya Village Government. Thesis. Bekasi : Panca Sakti University Bekasi. 2026.This research is specifically projected to determine the influence of human resource competence and digital transformation on the quality of public services in the Satriajaya Village Government Through quantitative research, data analysis was carried out using multiple linear regression tests involving 79 respondents as a research sample.The subject of this study is the community that has received public services in the Satriajaya Village Government, while the locus is the Satriajaya Village Government Office. The results of the study showed that human resource competence had a positive and significant effect on the quality of public services with a t-value of 6.260 > t table 1.99125 and a significance of 0.000. Digital transformation has a positive and significant effect on the quality of public services with a t-value of 3.870 > a table of 1.99125 and a significance of 0.000.Simultaneously, human resource competence and digital transformation have a significant effect on the quality of public services with a p value of 0.000 < 0.05. With the contribution of the R2 determination coefficient value of 80.2%, while the remaining 19.8% is explained by other variables outside this research model. The conclusion of this study emphasizes that the modernization of public services has been proven to be able to optimize the quality of services to the community.
Pengaruh Peran Tata Usaha terhadap Kualitas Pelayanan Administrasi di SMP Negeri 262 Jakarta Gabriel Surya Harja; Ratna Tri Hari Safariningsih; Wantini Wantini
Inisiatif: Jurnal Ekonomi, Akuntansi dan Manajemen Vol. 5 No. 4 (2026): (Oktober) Inisiatif: Jurnal Ekonomi, Akuntansi dan Manajemen
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/inisiatif.v5i4.7938

Abstract

Administrative services are an important component in supporting the effective implementation of educational activities because teachers, students, and other school stakeholders depend on accurate, timely, and reliable administrative services. The role of administrative staff is therefore not limited to routine administrative activities but also includes data and document management, administrative service delivery, and information and communication management. This study aims to analyze the influence of the role of administrative staff on the quality of administrative services at SMP Negeri 262 Jakarta. This research employed a quantitative approach with a survey method. The respondents consisted of 60 teachers and students who had experience receiving administrative services. Data were collected through questionnaires and analyzed using simple linear regression, supported by validity, reliability, normality, and linearity tests. The findings indicate that the role of administrative staff has a positive and significant effect on the quality of administrative services. The regression analysis produced a coefficient of 0.817, indicating that an increase in the role of administrative staff is associated with an increase in administrative service quality. The partial test resulted in a t-value of 9.800, greater than the t-table value of 2.002, with a significance level of 0.001. The coefficient of determination (R²) was 0.623, indicating that 62.3% of the variation in administrative service quality can be explained by the role of administrative staff, while the remaining variation is attributable to other factors outside the research model. These findings emphasize the importance of strengthening administrative staff performance and professionalism to improve school administrative services.