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Human Capital and Sustainable Teacher Performance: Examining the Impact of Servant Leadership, Competence, and Professional Commitment in Catholic Education Budiyanto, Hendro; Djati, Sundring Pantja; Alirejo, Mohamad Subroto; Rini, Wahju Astjarjo
Journal of Applied Data Sciences Vol 6, No 2: MAY 2025
Publisher : Bright Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/jads.v6i2.638

Abstract

This study examines the impact of servant leadership on the performance of Catholic religious teachers, with competence and professional commitment as mediating variables. Using Partial Least Squares Structural Equation Modeling (PLS-SEM), data were collected from 151 Catholic religious teachers in the Jakarta Archdiocese. The results show that servant leadership has a direct positive impact on teacher performance (β = 0.317, p 0.001) and indirectly enhances performance through competence (β = 0.199, p = 0.008) and professional commitment (β = 0.186, p = 0.002). Competence (β = 0.357, p = 0.001) and professional commitment (β = 0.340, p = 0.002) significantly improve teacher performance. The structural model explains 74.9% of the variance in teacher performance, indicating strong predictive power. This study contributes to the literature by demonstrating the mediating role of competence and professional commitment in the relationship between servant leadership and performance, particularly in Catholic education. The findings provide practical implications for school administrators and policymakers to implement servant leadership strategies that enhance teacher competence and commitment. This research introduces a comprehensive approach to improving teacher effectiveness in religious education settings, emphasizing the importance of leadership styles that prioritize service, empowerment, and professional development.
Pemberdayaan Psikologis dan Iklim Pembelajaran dengan Mediasi Berbagi Pengetahuan tentang Kemampuan Pemasaran Digital di Kalangan UMKM Prameswari, Puri; Alirejo, M Subroto
DFAME Digital Financial Accounting Management Economics Journal Vol 4 No 1 (2026): FEBRUARI
Publisher : Awatara Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61434/dfame.v4i1.334

Abstract

This study examines how psychological empowerment and learning climate influence digital marketing capability among MSMEs, with knowledge sharing as a mediating variable. Drawing on the Knowledge-Based View, the research conceptualizes digital marketing capability as an outcome of knowledge integration shaped by individual motivation and organizational context. A quantitative survey was conducted among MSMEs engaged in digital marketing activities, and the data were analyzed using PLS-SEM. The results indicate that psychological empowerment has a significant positive effect on digital marketing capability, suggesting that empowered individuals are more proactive in adopting and utilizing digital marketing tools. Learning climate also shows a significant positive relationship with digital marketing capability, highlighting the importance of organizational support for continuous learning. Knowledge sharing exhibits the strongest direct effect on digital marketing capability and significantly mediates the relationships between psychological empowerment and digital marketing capability, as well as between learning climate and digital marketing capability. These findings demonstrate that digital marketing capability is not solely driven by technology adoption but also by internal knowledge processes. The study contributes theoretically by integrating psychological and contextual factors into a knowledge-based explanation of capability formation and offers practical guidance for MSMEs seeking to strengthen their digital marketing performance through empowerment, learning support, and systematic knowledge sharing.
Keadilan Kompensasi dan Pengakuan Karyawan dengan Mediasi Komitmen Organisasi pada Pengembangan Reputasi Merek Idawati, Rd Nurvitasari; Alirejo, M Subroto
DFAME Digital Financial Accounting Management Economics Journal Vol 4 No 1 (2026): FEBRUARI
Publisher : Awatara Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61434/dfame.v4i1.335

Abstract

This study examines how compensation fairness and employee recognition influence brand reputation development through organizational commitment among MSMEs in Purwakarta. Using a quantitative survey of 372 employees and PLS-SEM analysis, the results indicate that compensation fairness and employee recognition both exert significant positive effects on organizational commitment. Organizational commitment, in turn, has a strong positive impact on brand reputation development, confirming its central mediating role. The indirect effects of compensation fairness and employee recognition on brand reputation through commitment are also statistically significant, demonstrating that internal reward perceptions translate into external brand outcomes via employees’ psychological attachment. These findings highlight that material and symbolic rewards operate as complementary mechanisms in shaping employee loyalty and brand-supportive behavior. From a theoretical perspective, the study extends fairness-based explanations by integrating organizational commitment as a key process linking human resource practices to branding consequences. Practically, the results suggest that MSMEs can strengthen their reputation by ensuring transparent and equitable compensation while simultaneously institutionalizing simple but consistent recognition practices. Such strategies are particularly relevant in resource-constrained contexts where formal branding investments are limited. Overall, the study emphasizes that sustainable brand reputation begins with internal justice and acknowledgment for local MSMEs.
Analysis of the Influence of Service Quality, Price, and Facilities on Customer Satisfaction: A Case Study at PT. J&T Express Alirejo, Mohamad Subroto
Smart International Management Journal Vol 2 No 3 (2025): September 2025
Publisher : CV. HEI PUBLISHING INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70076/simj.v2i3.113

Abstract

Customer satisfaction is a key indicator of long-term success in the logistics industry. This study aims to empirically examine the simultaneous influence of service quality, price, and facilities on customer satisfaction among PT's customers. J&T Express, a major courier company operating amid Indonesia’s rapid e-commerce expansion. Data were collected from 200 active customers via a quantitative, cross-sectional survey. Service quality was measured using an adaptation of the five SERVQUAL dimensions. The data were analyzed using partial least squares structural equation modeling (PLS-SEM) with SmartPLS 4.0. Results indicate service quality is the strongest predictor of customer satisfaction (β = 0.46, p < 0.001), followed by price (β = 0.32, p = 0.004) and facilities (β = 0.21, p = 0.012). The structural model explains 62% of the variance in customer satisfaction (R² = 0.62). Further analysis revealed that responsiveness and tangibles were the most influential subdimensions of service quality. These findings suggest that PT. J&T Express should prioritize improving service responsiveness and physical service evidence while maintaining competitive pricing. This study provides empirical evidence on the relative importance of satisfaction determinants in the courier service industry and offers practical guidance for enhancing services.
BEYOND CERTIFICATION: RECONCEPTUALIZING MUSLIM CONSUMER TRUST IN THE HALAL ECONOMY THROUGH RELIGIOSITY, DIGITAL ENGAGEMENT, AND ETHICAL GOVERNANCE Syaeful Bahri; Alfisah; Sukemi; Subroto; Ade Adhariah
Referensi Islamika: Jurnal Studi Islam Vol. 4 No. 2 (2026): APRIL
Publisher : Academic Bright Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66053/ri.v4i2.685

Abstract

This study examines the evolving dimensions of Muslim consumer trust in halal-certified cosmetic products within the context of Islamic economic principles, particularly maqāṣid al-sharī‘ah and ethical consumption in the digital era. This study employs a narrative literature review through thematic synthesis of forty-five peer-reviewed articles published between 2018 and 2025. Relevant studies were systematically selected from major academic databases to identify the key determinants shaping Muslim consumer trust. The findings reveal four interconnected dimensions influencing trust formation: religiosity and spiritual identity, halal certification and perceived authenticity, digital engagement and electronic word-of-mouth (e-WOM), and eco-consciousness as an extension of the halālan ṭayyiban principle. The study demonstrates that halal trust is no longer shaped solely by certification, but increasingly reinforced through digital interaction, ethical awareness, institutional transparency, and perceived integrity. Halal certification also functions as an institutional governance mechanism that strengthens trust across the broader halal economic ecosystem, including Islamic finance. This study is limited by its reliance on secondary data and narrative synthesis, which may reduce contextual generalizability across different regions and industries. This study proposes an integrative conceptual framework linking religiosity, digital engagement, ethical governance, and halal trust formation within Islamic economics, offering insights for strengthening sustainable and trust-based halal governance systems.