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S. Saharuddin
Universitas Muhammadiyah Palopo
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Library & Information Science Social Sciences

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The Effect of Workload and Work Stress on Burnout: The Mediating Role of Work-Life Balance among BPKAD Employees in Palopo City Wahyuni Tasya Ramadani; S. Saharuddin; J. Jusman
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.2106

Abstract

This study aims to examine the effect of workload and Work Stress on burnout, with work-life balance as a mediating variable among employees of the Regional Financial and Asset Management Agency of Palopo City. This study employs a quantitative approach using a survey method. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that Work Stress has a positive and significant effect on burnout, while workload does not have a significant effect on burnout. Furthermore, workload has a positive and significant effect on work-life balance, whereas Work Stress does not significantly affect work-life balance. In addition, work-life balance is found to have a significant mediating role in the relationship between workload, Work Stress, and burnout. These findings suggest that managing Work Stress and maintaining work-life balance are essential in reducing employee burnout. This study provides practical implications for organizations, particularly in the public sector, to develop strategies that support employee well-being and performance.
Navigating Employee Burnout in the Banking Sector: The Interplay of Emotional Intelligence and Organizational Support at Bank Sulselbar Masamba Branch Serli Yandiani; S. Saharuddin; I Ketut Patra
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 3 (2026): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i3.2255

Abstract

This study aims to analyze the influence of emotional intelligence and organizational support on employee burnout at Bank Sulselbar, Masamba Branch. Utilizing a quantitative approach with a causal associative design, data were collected through structured questionnaires distributed to a total population of 36 employees. Due to the limited population size, a saturated sampling (census) technique was applied. Data analysis was conducted using Multiple Linear Regression through SPSS software version 30. The partial statistical results indicate that both emotional intelligence (t = -1.827; sig. 0.077 > 0.05) and organizational support (t = -1.214; sig. 0.233 > 0.05) have a negative but non-significant influence on employee burnout. However, the simultaneous testing (F-test) reveals that both variables collectively exert a significant effect on mitigating burnout, with a significance value of 0.016 < 0.05. The R-Square value of 0.220 indicates that the independent variables contribute 22% to the variance in employee burnout, while the remaining 78% is explained by other factors outside this research model. This study concludes that while internal psychological traits and external managerial resources are insufficient to reduce burnout independently, their integration acts as a critical strategic buffer against work exhaustion in the banking sector. Implications: Bank management is highly recommended to synergize specialized emotional coping training with structural organizational support, such as adjusting work demands and introducing psychological assistance programs, to effectively lower burnout levels.
Co-Authors I Ketut Patra Jusman Serli Yandiani Wahyuni Tasya Ramadani