International Journal of Travel, Hospitality and Events
Vol. 1 No. 2 (2022): International Journal of Travel, Hospitality and Events

Recreational Activities Program as a Complimentary to Hotel Guests

Ni Luh Putu Sri Sartika Wati (Unknown)
Lien Darlina (Unknown)
I Gusti Agung Mas Krisna Komala Sari (Unknown)
Ni Made Ernawati (Unknown)
Ni Made Rai Sukmawati (Unknown)
Ni Wayan Wahyu Astuti (Unknown)



Article Info

Publish Date
01 May 2022

Abstract

ABSTRACT Purpose: The purpose of this study was to determine the interest of guests in the recreation activities program as a complimentary to guests staying at a 5-star hotel in Ungasan, Bali, Indonesia, and to find out which recreation activities were most in demand by guests at the hotel. Research methods: Data collection methods used are observation, interviews, and documentation. The data analysis technique used is descriptive qualitative analysis technique and descriptive statistics. Results and discussion: The study shows that the TTH (The Tree House) Activities that were most attractive to guests in 2019 were art & craft (5.48%), painting (5.40%), nature painting (4.68%), learning Balinese (4.46%), Balinese dance (4, 46%). The year 2020 is a temple tour (4.77%), hotel tour (4.72%), clay making (4.31%), painting and gardening (4.19% each), and music class (3.91 %). Implication: The guests’ interest in the recreation activities program is very good, which can be seen in the percentage of guests participating in the recreation activities program of 35.8% of the total number of guests at the hotel in 2019 and 2020. Keywords: recreation activities, interested activities, spa & recreation department.

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