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Quality Measurement of Online Single Submission (Oss) Information System with Mc Call Method (Case Study of Plut Kumkm) Dewi, Lina Astika; Muniarti, Wafiah; Fadli, Sofiansyah; Fahmi, Hairul
Jurnal Indonesia Sosial Sains Vol. 5 No. 05 (2024): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v5i05.1120

Abstract

The NTB Province Micro, Small and Medium Enterprise Cooperative Integrated Business Service Center (PLUT-KUMKM) under the West Nusa Tenggara Province Small and Medium Enterprise Cooperative Service, provides comprehensive assistance to KUMKM to increase production and competitiveness. With seven service areas, PLUT- KUMKM provides effective solutions for business actors. However, in issuing a Business Identification Number (NIB) via the OSS application. The thing is, like in the Business Licensing menu, there is a business development feature. Carrying out business development cannot be completed in one activity in one feature, users must return to the new application menu to continue the business development process and make updates. And user errors often occur such as entering information or not following the correct procedures when filling out forms. The licensing system seeks to be integrated electronically, aiming to cut bureaucracy and improve public services. This research measures the quality of the OSS system for issuing nibs based on the perceptions of 100 gardatransfumi assistants, using the McCall method . A comprehensive evaluation is carried out to identify weaknesses and necessary improvements. Measuring the quality of OSS systems using McCall's theory is important for understanding product quality attributes from the perspective of users and the software itself. The research results will provide in-depth insight into the condition of the website and recommendations for improvement. With the OSS system, the government is trying to make it easier to manage business legality. The NIB issued through OSS becomes the identity of business actors for import and export activities. Through quality measurements, systems, weaknesses and improvements to the NIB issuance process can be identified thereby ensuring better service for business actors.
Strategic Planning of Information Technology Architecture in Schools Using The Open Group Architect Framework (TOGAF) Case Study: SMA Negeri 15 Bandar Lampung Absor, M Ulil; Sutedi, Sutedi
Jurnal Indonesia Sosial Sains Vol. 5 No. 08 (2024): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v5i08.1208

Abstract

This research aims to design an enterprise architecture at SMA Negeri 15 Bandar Lampung using the TOGAF ADM framework. This research involves several phases: Preliminary Phase, Architecture Vision, Business Architecture, Information System Architecture, and Opportunities and Solutions. In the Preliminary phase, the objectives and benefits of architectural development are determined to meet the needs of the school, including the new student enrollment system and network structure. The Architecture Vision phase describes the organization's profile, vision and mission, as well as the current state of architecture. Business Architecture analyzes key business processes using the value chain, including student admission, teaching and learning activities, and student release. Information System Architecture develops data and application architectures to support business vision and architecture. The Opportunities and Solutions phase identifies opportunities for information technology development to improve school operational efficiency. The results show that the implementation of TOGAF ADM can provide systematic and comprehensive guidance in designing enterprise architecture that suits the needs of schools.
Agile Governance Public Information Management at the Communication, Informatics, and Statistics Service of Riau Province Hermansyah, Hermansyah; Tua, Harapan; Mayarni , Mayarni
Jurnal Indonesia Sosial Sains Vol. 5 No. 09 (2024): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v5i09.1469

Abstract

This study aims to analyze the implementation of agile governance in public information management at the Riau Province Communication, Informatics and Statistics Service (Diskominfotik). Agile governance is a governance approach that emphasizes flexibility, responsiveness, and rapid collaboration in providing public services. The research method used is qualitative descriptive with an explanatory approach. Data collection was carried out through observation, interviews, and document studies analyzed using Nvivo 14 software. The results of the study indicate that the implementation of agile governance at Diskominfotik Riau is still faced with a number of obstacles, including limited knowledge and capacity of human resources (HR) in understanding the concept and a bureaucratic structure that does not fully support flexibility. In addition, performance evaluations that are not yet based on quick wins slow down the adaptation process. Nevertheless, Diskominfotik Riau has utilized various digital platforms to provide access to public information, although improvements need to be made in terms of responsiveness and timeliness of service. Recommendations from this study include increasing training for HR, implementing a more flexible governance model, and periodic evaluations based on short-term results. The implementation of agile governance is expected to improve the quality of public services and strengthen public trust in government transparency.
The Use of Media in the Dissemination of Development Information in Kaitetu Village Waliulu, Yuniar Sakinah; Rumra, Fatmawaty
Jurnal Indonesia Sosial Sains Vol. 6 No. 3 (2025): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v6i3.1658

Abstract

Communication is a basic human activity. By communicating, humans can relate to each other in daily life in the household, at work, in the market, in society, or wherever humans are. There is no human being who will not be involved in communication. Communication is very important for human life. The development of human knowledge from day to day is due to communication. Communication also forms a social system that needs each other. Therefore, communication and society cannot be separated. This research aims to get an overview of media literacy in terms of using and utilizing the media to convey several messages to cause understanding and changes in community behavior. The final goal of this research is to create a role model of development communication with a media literacy study as a reference. The following is an important point of the purpose of this research: to find out how effective the use and utilization of media is. This research uses descriptive qualitative methods. The type of data in this study uses qualitative data types; the main data sources in qualitative research include informants' ideas, expressions, and views on development communication and media literacy in delivering a number of messages. The informants in this study were selected using purposive sampling. The informants in this study were the government staff of Negeri Kaitetu Central Maluku. This research found that the Kaitetu State Government, in disseminating development information, makes good use of the media; this can be seen from the use of traditional media and new media, such as social media, in disseminating development information in Kaitetu State. The mandatory output that is the target of this research is that the research results will be published in the form of accredited national journals and intellectual property rights. In addition to mandatory outputs, there are also additional outputs in the form of books. This research output is published in the form of articles mentioning the journal's name and the publisher's name, and TKT is Social Humanities and Education.
Information System Design for New Student Admission (PPDB) at SDN Sukmajaya Depok Prihambodo, Joko; Kurniawati, Laela
Jurnal Indonesia Sosial Sains Vol. 6 No. 3 (2025): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v6i3.1664

Abstract

The New Student Admission (PPDB) process plays a crucial role in supporting the smooth running of academic activities at SDN Sukmajaya V Depok. However, the manual implementation of PPDB, from registration to data processing, creates a number of obstacles such as the risk of data loss, time inefficiency, and errors in recording. These conditions encourage the need for technology-based solutions to improve the efficiency and effectiveness of the PPDB process. This research aims to design a web-based PPDB information system to facilitate registration, student data management, and report generation. The research method includes data collection through observation, interviews, and literature review, with a system design approach using the Waterfall model. The research stages include requirements analysis, system design, implementation, and testing. The results showed that the PPDB information system designed was able to meet the needs of schools in the process of admitting new students. The system is equipped with main features such as online registration, automatic data validation, and fast report generation, which can reduce errors and speed up the workflow. With the implementation of this system, it is expected that the PPDB administration process at SDN Sukmajaya V Depok will be more efficient and provide convenience for prospective students and parents.
The Influence of Project Management Information System, Human Resource Quality, and Employee Performance on The Effectiveness of Construction Services at PT XYZ Parlindungan Siburian, Kondar; Soekiman, Anton; Radisya Pratiwi , Andini
Jurnal Indonesia Sosial Sains Vol. 6 No. 5 (2025): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v6i5.1671

Abstract

In the construction industry, service effectiveness is greatly influenced by the implementation of project management information systems, the quality of human resources (HR), and employee performance. PT XYZ faces various challenges in project management, such as delays, incompatibility of planning with realization, and lack of an integrated information system to support fast and accurate decision-making. This study aims to analyze the influence of project management information system, human resource quality, and employee performance on the effectiveness of construction services at PT XYZ. The research method used is a quantitative approach with a survey method. Data was collected through a questionnaire involving 86 respondents from various divisions within the company. Data analysis was carried out using the path analysis method to identify direct and indirect relationships between independent variables and bound variables. The results of the study show that the project management information system has a significant effect on employee performance and the effectiveness of construction services. In addition, good quality of human resources contributes to improving the effectiveness of construction services through improving employee performance. The implication of this study is that construction companies need to adopt web-based information systems to improve efficiency in project management. In addition, improving the quality of human resources through employee training and competency development is an important factor in achieving optimal construction service effectiveness.
Security Testing of Personnel Management Information System (SIMPEG) Website Using the OWASP Web Security Testing (WSTG) Framework Khalida, Abrar; Aziz, Aulia Syarif
Jurnal Indonesia Sosial Sains Vol. 6 No. 4 (2025): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v6i4.1687

Abstract

This research examines the security of the Employee Management Information System (SIMPEG) at UIN Ar-Raniry Banda Aceh using the OWASP Web Security Testing Guide (WSTG) framework. The aim of this study is to identify and address potential security vulnerabilities within the system. The research is divided into three phases: identifying the issues, performing grey-box penetration testing with a focus on client-side testing as outlined in OWASP WSTG, and reporting the findings using the WSTG Checklist. The testing results revealed that out of the thirteen tests conducted, one vulnerability related to Cross Origin Resource Sharing (CORS) was discovered. This study concludes that the SIMPEG system at UIN Ar-Raniry Banda Aceh demonstrates a good level of security, though further improvements are necessary to address the identified issues. Recommendations for enhancing the security of SIMPEG include continuous testing and updates to address emerging threats.
EVALUATION OF MEDICAL CHECK-UP (MCU) SERVICES WITH INFORMATION SYSTEMS AT PERMATA CIBUBUR HOSPITAL Yuliastuti, Kun; Bashabih, Masyitoh
Jurnal Indonesia Sosial Sains Vol. 6 No. 6 (2025): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v6i6.1723

Abstract

Evaluation of Medical Check Up (MCU) services with the implementation of information systems in hospitals is very important to identify the effectiveness and efficiency of the system used in the health services process. This study aims to evaluate various aspects of the implementation of information systems in MCU services, including the speed and efficiency of services, data integration, user satisfaction (patients and medical personnel), and the level of patient data security. The method used in this study is a qualitative approach with in-dept interview, direct observatio, and document analysis. Interview were conducted involving 30 informants, namely 4 general practitioners, 1 spesialist doctor, 5 health staff, 5 Medical Check Up nurses, 5 management, 5 administrative officer, and 5 participants who have undergone MCU. The results of the study indicate that the implementation of information systems in MCU serviceshas accelerated the administration process and increased the accuracy of patient data management. However, several technical obstacles, such as registration problems and suboptimal system integration., are still obstaclesin the implementation of services. In addition, although patients are satisfied with the ease of access to informationthrough the online portal, some of them feel that they do not fully understand the use ofthe system. Based on these findings, it is recommended to improve staff training, create integration between information systems with laboratories, radiology and strengthen the security of patient medical data. This research is expected to provide insight into development and improvement of information systems in MCU services in Permata Cibubur hospital to achieve more efficient, safe and quality services.
Comparing the Relevance of the USE Questionnaire and Heatmap Analysis in Evaluating Usability and User Experience: A Case Study of the Unjani Information Systems Study Program Community Website Utami, Meisya Putri; Basri, Hasan; Renaldi, Faiza; Destiani, Dea
Jurnal Indonesia Sosial Sains Vol. 6 No. 8 (2025): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v6i8.1828

Abstract

Usability and user experience are crucial aspects in designing and evaluating digital systems, as both directly affect user satisfaction, efficiency, and engagement. However, there often exists a gap between users' perceptions of the system’s usability and their actual behavior when using it. This research explores the potential of such gaps by analyzing user perceptions (measured through the USE questionnaire) and actual behavior data (collected from Microsoft Clarity heatmaps). A quantitative approach and visual observation involving 115 questionnaire respondents and 333 recorded user interaction sessions through Microsoft Clarity are employed. The study results indicate a general alignment between users’ positive views and behavioral engagement, such as high usability scores correlating with active duration on the Berita page. However, discrepancies were also identified on the Diskusi pages, where high satisfaction scores did not align with user behaviors like Quick Backs and Dead Clicks, indicating barriers in usability. These findings underscore the importance of integrating subjective and objective data: the USE questionnaire captures views on ease of use, satisfaction, and benefits, while heatmaps reveal behavioral barriers that may be hidden. In conclusion, both approaches complement each other, and when used together, they produce a more comprehensive and implementable user experience evaluation.
Risk Analysis and Improvement of Information Systems on J&T Express Using the National Institute of Standards & Technology (NIST) 800-30 Framework Sagita, Alda; Sandfreni, Sandfreni
Jurnal Indonesia Sosial Sains Vol. 6 No. 8 (2025): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v6i8.1831

Abstract

J&T Express is one of the leading shipping or logistics services companies in Southeast Asia. The company provides parcel delivery services with an extensive network and advanced technological infrastructure. In running its operations, J&T Express relies on complex information systems to manage the shipping process, package tracking, inventory management, and communication with customers. The reason for using the National Institute of Standards & Technology (NIST) 800-30 Framework is that this framework has been internationally recognized as a trusted standard for conducting information systems risk analysis. The NIST 800-30 Framework provides comprehensive and structured guidelines for identifying, evaluating, and managing the risks associated with the maintenance of information systems. By implementing this Framework, J&T Express can adopt a structured and standardized approach to conducting risk analysis, allowing it to identify potential threats, analyze their impacts, and take appropriate precautions. The results of this study aim to provide a comprehensive analysis of maintenance risks in the J&T Express information system. The study will identify potential risks and vulnerabilities and propose strategies to mitigate them. In addition, this research will contribute to improving the overall safety and reliability of J&T Express' information systems, ensuring that its operations run smoothly and data integrity is maintained.

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