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INDONESIA
JURNAL ADMINISTRASI PUBLIK
Published by Universitas Sam Ratulangi
ISSN : 23389613     EISSN : -     DOI : -
Core Subject : Social,
Social Sciences
Arjuna Subject : -
Articles 1,210 Documents
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PENGARUH EFEKTIVITAS KEPEMIMPINAN TERHADAP KINERJA PELAYANAN SIPIL PADA DINAS KEPENDUDUKAN DAN CATATAN SIPIL KABUPATEN HALMAHERA UTARA PAWATTE, ANDRIS; Kiyai, Burhanuddin; Tampi, Gustaf Budi
JURNAL ADMINISTRASI PUBLIK Vol 4, No 32 (2015)
Publisher : Sam Ratulangi University

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Abstract: This study aimed to: "analyze the impact of leadership effectiveness terhdap performance ofthe civil service in the Department of Population and Civil North Halmahera District". The relevantmethod used is descriptive and explanatory survey with quantitative approach. Semapel respondentspurposively set as many as 33 employees in the Department of Population and Civil Registration ofNorth Halmahera district. Data were collected through questionnaires by survey techniques and directobservation. Once the data is collected, then analyzed by using frequency tables analysis (percentage)and to test the hypothesis applied simple linear regression analysis and correlation of product moment.The result showed that (1) The effectiveness of leadership at the Department of Population andCivil Registration North Halmahera District, observed from the dimensions of leader-subordinaterelations, task structure and position power leader, is in the category were likely to be high.Dimensions of Leadership Effectiveness, partially highly significant and contributes greatly to theperformance of the civil service. (2) The performance of the civil service in the Department ofPopulation and Civil Registration Halmahera in middle category or medium tends to be high.Simultaneously (together) dimensions of leadership effectiveness and positive effect is very real andhad a contributive relation to the performance of the civil service, particularly in the Department ofPopulation and Civil Registration North Halmahera.Thus, we can conclude that the hypothesis proposed in this study can be tested empiricallyvalidity, as well as justifying the underlying theories. Referring to the findings in this study, it can besuggested that leaders at all levels in the Department of Population and Civil Registration NorthHalmahera further enhance the competence and ability of a leader to motivate employees to improvetheir performance in delivering to the public servant.Keywords: leadership effectiveness, the performance of the civil service.
PENGARUH PEMASARAN RELASIONAL DAN PROMOSI TERHADAP LOYALITAS NASABAH TABUNGAN SIMAS GOLD PADA PT. BANK SINARMAS, TBK CABANG MANADO SAIYANG, RICHARD ANDRE ANDRE; AREROS, WILLIAM AGUSTINUS; PIO, JHONLY
JURNAL ADMINISTRASI PUBLIK Vol 4, No 47 (2017)
Publisher : Sam Ratulangi University

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ABSTRACThis research is based on thoughts on relationship marketing and promotion, especially the promotionof sales to customers loyalty to the Bank. With the growing efforts of the banking industry today, the level ofcompetition between banks is increasingly competitive, each bank has a strategy to give a sense of loyalty tothe customers to choose or save the money in bank. Because with the existence of relationship marketinginnovation is one of the supporting factors such as; Trust, Familiarity, and professional awareness tocustomers. Also, promotional factors are particularly encouraging sales promotions such as: attracting newbuyers, rewarding old customers, increasing purchasing power from old customers, avoiding customers fromswitching to other brands, popularizing brands/increasing brand loyalty , Increasing short-term sales volumein order to increase long-term market share. In order to increase the customers loyalty.This activity was held at Bank Sinarmas Manado branch in order to know the relation betweenrelationship marketing and promotion to customer loyalty of Simas Gold. Besides, this research is expected tobe input to the leadership of Bank Sinarmas Manado branch and is a contribution in increasing the loyalty ofeach customer.In this research using descriptive statistical analysis deductive and inductive statistics .. Datacollection using the instrument in the form of questionnaires/interviews, observation and document studies,and for data analysis using multiple regression statistics using SPSS 16. Population in the study are all SimasGold customers at PT. Bank Sinarmas, Tbk Manado, by taking samples of 82 respondents.The results of this study to answer the hypothesis that there is a relationship between relationalmarketing and promotion of customer loyalty, with a determinant indicates 8.4% which means that the increaseor decrease in customer loyalty depends on relational marketing and promotion, the remaining 91.6% of otherfactors. Based on the calculation of multiple linear regression analysis, it can be seen that the value of F hitungis greater than the value of F tabel (3.613> 3.11), x and the value of significance count (sig) = 0.032 is smallerthan the value α = 0.05. These results prove that simultaneously or together the relational marketing variables(X1), and promotional variables (X2) have an influence on customer loyalty Simas Gold at PT. Bank Sinarmas,Tbk Manado branch. The t-value of the relational marketing variable (X1) is smaller than the t-table value (-0.609 <1.668) and the significance value (sig.) Is greater than the required ((0.544> 0.05). These resultsindicate that the relational marketing variables do not influence predominantly to loyalty, so Ha is rejected, soH0 formulated as: relational marketing does not affect predominantly to loyalty, because the value ofsignificance is greater than  which is required with 95% confidence interval. Or 0.5. The value of t-count ofpromotion variable (X2), is greater than t-table value (2,646> 1,668) and its significance value (sig.) Is lessthan  required (0,010 <0,05). These results indicate that the promotion variable has a positive and dominantinfluence on customer loyalty Simas Gold saving at PT.Bank Sinarmas, Tbk branch Manado. This shows thatH0 is rejected, Ha accepted, so it is concluded that there is influence of promotion with customer loyalty simasgold saving. In this case also supported by the probability value of 0.010 <0.05. These results indicate thatpromotion variables dominantly affect loyalty, then H0 is rejected, so that Ha formulated as: promotiondominant influence on loyalty, because the value of significance is smaller than  required with 95%confidence interval. Or 0.5.Keywords : Relationship marketing, promotion, loyalty
Implementasi Kebijakan Bantuan Kesejahteraan Lanjut Usia Di Kecamatan Tanimbar Selatan Kabupaten Maluku Tenggara Barat Rangkoly, Ivo; Rumapea, Patar; Dengo, Salmin
JURNAL ADMINISTRASI PUBLIK Vol 2, No 3 (2014)
Publisher : Sam Ratulangi University

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A case study on the implementation of welfare policies in the District senior South Tanimbar West Southeast Mollucas district. This study used qualitative methods. Data sources / informants were interviewed as many as 16 people consisting of 3 officers / employees of Department of Social Welfare and Labor. Head South Tanimbar. 3 village heads and 6 elderly people are not potential and the data collection process using interview techniques. The results show that the implementation of welfare policies in the District senior South Tanimbar. Southeast Moluccas  regency west wanted not run well there are some obstacles / barriers in the implementation process of budget constraints. lack of technical guidance. lack of facilities and infrastructure for implementing companion. and delays time. It can be concluded that the process of policy implementation assistance in the District senior South Tanimbar West Southeast Moluccas district has not been effective. So it can be suggested: (1) Local Government or the Department of Social Welfare who directly carry out the process of division in their local villages to prevent cuts or misappropriation of find and on target. (2) need additional find for infrastructure supplicants executive assistant in elderly aid policy implementation (3) the government should work just as well with the post offices so that the process is not delayed disbursements of time. (4) the government should provide special orphanage for the elderly who are not potential in channeling funds to a more focused and targeted in providing assistance. Keyword: policy implementation elderly welfare assistance.
Kinerja Dinas Pendidikan Pemuda dan Olahraga dalam Program Wajib Belajar Sembilan Tahun di Kabupaten Siau Tagulandang Biaro Riangkamang, Jhon Handri; Pangkey, Masje Silija; Londa, Very
JURNAL ADMINISTRASI PUBLIK Vol 3, No 41 (2016)
Publisher : Sam Ratulangi University

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Abstract: Education is a key to reducing poverty in the medium and long term and one of the mostimportant elements in national development, because with education for the community to be promisingpeople more advanced in his thinking. Thought developed societies to form a Human Resources (HR) ofhigh quality. in the District of Siau Tagulandang Biaro of school age who have not been able to get aneducation, in junior high school education who do not finish school amounted to 51 students from thedata taken at the Department of Education Youth and Sports District Siau Tagulandang Biaro. The causeof the children who dropped out of school As well as some elementary school and junior high school inthe district of Siau Tagulandang Biaro still not being prasyrarat terselenggaraya education among othersdamaged classrooms and the uneven ketersebaran teachers is a problem facing education in the DistrictSiau Taguladang Biaro. Conditions as described previously prompted the authors to determine the depthon the performance of the Department of Education, Youth and Sports District Siau Tagulandang Biaroin implementing the nine-year compulsory education program. From the results of research and analysisconcluded that the Performance Department of Education Youth and Sport in the Nine-Year CompulsoryEducation Program which terihat on five aspects, namely. Productivity, quality of service,responsiveness, responsibility and accountability. Of the five aspects of the new aspects that have goodresponsiveness in responding to community needs its citizens basic education, especially primary schooldropouts and facilitate the higher education level, and an increase in APM elementary and junior highschool through the nine-year compulsory education programKeywords: Performance, Organizational Performance, nine-year compulsory education
MOTIVASI GURU DALAM PENDIDIKAN KARAKTER SISWA SD GMIM RANOLAMBOT KECAMATAN KAWANGKOAN BARAT KABUPATEN MINAHASA REMBET, ALFIAN WENSI; RURU, JOORIE; PALAR, NOVIE
JURNAL ADMINISTRASI PUBLIK Vol 4, No 56 (2018): JURNAL ADMINISTRASI PUBLIK
Publisher : Sam Ratulangi University

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Motivation of teachers is one of the factors that determine student achievement. Because with the motivationof the teacher then grew a student's interest to continue to learn for the achievement of ideals in accordancewith what he wanted. Researchers see that there are problems in the performance of teachers in Primary SchoolGMIM Ranolambot, there are some teachers who are only graduates of SPG and have not been able to adjustwith teachers who graduated SI in the learning process or in the presentation of the material so that students'understanding is limited and the character of students is not formed, also in student discipline and in terms ofcare for the environment often children are not sensitive to the cleanliness that is in school and among thecommunity. The purpose of this paper is to know how Motivation Teachers In Education Character StudentGmim Ranolambot Elementary School District Kawangkoan West Minahasa District. This research isqualitative aimed at understanding social phenomena from the participant's point of view. The conclusion ofthe research result is the driving force in creating teacher motivation in SD GMIM Ranolambot SubdistrictKawangkoan Barat Minahasa Regency has not been achieved due to less motivated teachers from parents whoare less considerate; ways of shaping the skills that exist in the GMIM Ranolambot SD are poor because of thedifferent ways of teaching from dissenting teachers in terms of the use of methods and learning models; waysof shaping the skills of teachers are different, based on the circumstances and conditions of the students thatare not the same as different behaviors based on different family backgrounds; and some teachers are lessprofessional in the implementation of learning where they do not understand how to use methods pengajarangand learning models related to the material that has been prepared. From these conclusions, the authors provideadvice parents should provide support to teachers by giving attention to the child at home so it becomes theimpetus for teachers to keep trying to create students who have the knowledge and good character and someteachers should be professional by trying to learn selection of methods and models of learning. With so able toprovide quality learning for students.Keywords: Teacher Motivation, Student Character Education.
KINERJA BADAN KEPEGAWAIAN DAERAH DALAM REKRUTMEN CALON PEGAWAI NEGERI SIPIL DI KABUPATEN HALMAHERA SELATAN Kajual, Betsi
JURNAL ADMINISTRASI PUBLIK Vol 2, No 029 (2015)
Publisher : Sam Ratulangi University

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ABSTRACTThis research entitled: Kinerja Badan Kepegawaian Daerah Dalam Rekrutmen Calon Pegawai Negeri Sipildi Kabupaten Halmahera Selatan, it means to find out performance of corporation employee province in SouthHalmahera and with the purpose to know and explain which factors that influence the performance ofcorporation employee province in recruitment of candidate the civil employee in South Halmahera.The information that acquired in this research are arranged by program of descriptive typ with thegrounded on survey and qualitative analysis whereas technic of data announcement that used by literature studyand field of study with the direct observation and interview towards to 8 informants.The results of this research in the field are indicating that since 2014-2015 years performance ofcorporation employee province in South Halmahera resulted in advancement or there are increase of theperformance, and there is some employer get the appreciation because they did their jobs and responsibilitieswith the perfection but there is so much obstacle happens when recruiting the employer candidate in SouthHalmahera.With these research, the corporation employee province in South Halmahera wishes their performancewill advance and they can implementation their duty and responsibility with good. In this case there are factorsthat obstruct performance of corporation employee province in South Halmahera recruits the employer are suitorage and they needed just some peoples, electronic facilities decrease, like computer, Wi-Fi and telephone andsome regions doesn’t have telecommunication access and using oceans strip and it takes so long. The corporationemployee province in South Halmahera wish the government of South Halmahera can looking at the things sothat the obstacles that happened by corporation employee province.Keyword :Performance Of Corporation Employee
IMPLEMENTASI KEBIJAKAN SISTEM INFORMASI ADMINISTRASI KEPENDUDUKAN DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN BOLAANG MONGONDOW UTARA SAMPOH, VIVI; RURU, JOORIE; PALAR, NOVIE
JURNAL ADMINISTRASI PUBLIK Vol 5, No 78 (2019)
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The purpose of this study was to find out how the implementation of the Population Administration InformationSystem (SIAK) policy in the Population and Civil Registration Office of North Bolaang Mongondow Regency.The studyuses a descriptive-qualitative approach. The focus of research is the four dimensions of public policy implementation,namely communication, resources, disposition, and bureaucratic structure. The research informants were the head of thedepartment, the heads of fields, staff / implementing staff, and the community served. Data collection uses interviewguidelines, while the analysis technique used is the analysis of interactive models from Miles and Hubernann.Based onthe results of the study concluded: (1) Communication is carried out well and effectively. SIAK's policies are disseminatedto the public both directly and through the assistance of sub-district governments and village governments, throughinformation boards in the Office, and through brochures or leaflets, electronic media such as websites, internet sites. (2)Human resources for the implementation of SIAK policies are inadequate in quantity; but the quality is good enough.Financial resources for the implementation of SIAK are sufficient to be seen from the funds / operational costs allocated;but work facilities and infrastructure are still inadequate for the implementation of SIAK in prime. (3) Disposition(employee attitude) in implementing SIAK policies is quite good seen from commitment, consistency, honesty, anddemocratic attitude in carrying out services with the SIAK system. (4) The bureaucratic structure in implementing theSIAK policy has been well organized and effective. SOP (Standard Operating Procedure) and organizational structure anddivision of labor.Keywords: policies, population administration information systems
FAKTOR-FAKTOR PENENTU PERENCANAAN PEMBANGUNAN DESA DI DISTRIK AYAMARU UTARA KABUPATEN MAYBRAT PROVINSI PAPUA BARAT Arne, Yunita; Pangkey, Masje Silija; Lengkong, Florence Daicy
JURNAL ADMINISTRASI PUBLIK Vol 1, No 36 (2016)
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ABSTRACT: This study originated from the initial observation in several villages in the area ofthe District of North Ayamaru Maybrat Regency, West Papua Province showed that the success rate ofrural development in this region is still very low terkategori, where most people categorized poor orunderprivileged families. This indication shows that the implementation of rural development has notbeen based on an effective rural development planning. Thus, this study aims to (1) To determine theeffectiveness of rural development planning; (2) To analyze whether the factor of leadership andcultural values also determine the effectiveness of rural development planning; and (3) To measure thesize of the contribution factor of leadership and cultural value to the effectiveness of rural developmentplanning in the District of North Ayamaru Maybrat Regency, West Papua Province.The design used inthis research is the design of diagnostic analytic, by applying descriptive-quantitative method. Samplesdrawn by purposive sampling of respondents as many as 36 employees / service personnel, then spreadQuestionnaire (a questionnaire) and the results are analyzed by applying descriptive statistical analysistechniques and partial regression analysis and multiple regression as well as product momentcorrelation and multiple correlation.The research results presented as follows: (1) The average achievements of the effectiveness ofrural development planning in the District of North Ayamaru Maybrat district is in the category of"low" likely to "moderate". Government leadership and cultural values together (simultaneously)make a positive contribution to the achievement of the effectiveness of rural development planning,particularly in the district of North Ayamaru Maybrat district. (2) Leadership village administrationin the category of "low" tend to "moderate". Partially, the leadership of the village administration haspositive influence on the achievements of the effectiveness of rural development planning, particularlyin the district of North Ayamaru Maybrat district. (3) The value of culture is in the category of "low"likely to "moderate" or sufficient. Partial cultural values or cultural village government organizationspositive effect on the achievements of the effectiveness of rural development planning, particularly inthe district of North Ayamaru Maybrat district. Thus, it can be concluded that the governmentleadership and cultural values is a decisive factor attainment of the effectiveness of rural developmentplanning, particularly in the district of North Ayamaru Maybrat district.It is recommended that theorientation of the leadership of the village administration needs to be improved, in the sense thatshould be oriented towards transformational leadership style that emphasizes aspects of charismatic,creativity and innovation, while value-oriented organizational culture need results, not merely aprocess-oriented.Keywords : Effectiveness Village Development Planning, Leadership, Culture Value
IMPLEMENTASI KEBIJAKAN STANDAR OPERASIONAL PROSEDUR PADA PENERIMAAN PAJAK KENDARAAN BERMOTOR DI KANTOR SAMSAT MANADO MA’RUF, FEISAL; RARES, JOYCE JACINTA; RURU, JOORIE MARHAEN
JURNAL ADMINISTRASI PUBLIK Vol 4, No 49 (2017)
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ABSTRACT : The purpose of this research to see how of policy implementation SOP on PKB in the office of SAMSAT Manado. Revenue, the collection or tax management motor vehicle is performed at one an office that involves agencies in it work together between the police of the republic of Indonesia (POLRI) that have function, and authority in registration and identification motor vehicle, the local government to this department of local revenue (DISPENDA) in tax collection of motor vehicles and BBN-KB, PT. Jasa Raharja (persero) authorities in the delivery of compulsory contributions funds traffic accident the way (SWDKLLJ). Because there were three agencies who are served in SAMSAT the process of the implementation policy is held up on the bureaucratic structure, communication, disposition, and human resources/mental owned by officers/ASN to serve the people. For example, when of obtaining has been completed in the local treasury office (DISPENDA) but be stunted in Police, so also on the other hand. This research is descriptive with a qualitative approach interactive. The research uses guidelines, observation and study documentation with informants research as much as 8 (eight) a person, including 5 (five) officials SAMSAT Infroman keys is head technical unit agency  (UPTB) and  The Department PKB service, bea balik the vehicle motor (BBN-KB), surface water tax (PAP); and 3 (three) a person of the community/people or an applicant tax who takes care of PKB. The conclusion of the research indicated that in general the implementation of policies in SOP on state revenues PKB served in SAMSAT Manado already has worked fairly well, but has not yet been optimized. This can be seen from SAMSAT officers who have not socialize the standart time, and the cost of motor vehicle taxes, and the lack of facilities in obtaining motor vehicle taxes. Advice can be given at this research is of implementation policy SOP on state revenues or SAMSAT Manado on the communication, disposition, resources and bureaucratic structure have generally been it can be said is good, but the system and legal procedures for obtaining motor vehicle tax ongoing between counter needs to be simplified for his ministry more practical and efficien.Keywords : Implementation Policy SOP, Motor Vehicle Tax, SAMSAT Manado.
PENGARUH KONDISI SOSIAL EKONOMI KELUARGA TERHADAP PARTISIPASI MASYARAKAT DALAM PEMBANGUNAN PENDIDIKAN ( SUATU STUDI DI KECAMATAN PULUTAN KABUPATEN KEPULAUAN TALAUD ) LANGINAN, SUSANTRI; TULUSAN, FEMMY; PLANGITEN, NOVVA
JURNAL ADMINISTRASI PUBLIK Vol 4, No 5 (2014): Jurnal Administrasi Publik
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There is still encountered a problem with the education system in Indonesia isone of the basic education age children are no longer able to continue to secondary school levelMany factors affect the condition. The main factor which used to be the reason the people are:the high cost of education and still less attention to the importance of parental education forchildren in the district mereka.Masyarakat Pulutan have a serious problem in the field ofeducation it is reflected from the number of people who just graduated elementary school (SD)and junior high school course. A lot of people who did not complete primary education indicatethat the low participation rate in education.This study aims to determine the effect of socio-economic conditions of people'sparticipation in the construction of this pendidikan.Penelitian took place in the District PulutanTalaud Islands and type of study is a quantitative study with a sample of 63 respondents / HeadFamily.The result is that the opinion of the respondents / communities in the District Pulutan onsocio-economic conditions (X) the average - average in the category of "medium" or moderatewhich is equal to 68.25% of the 63 respondents there, which is categorized as "low" assessmentby 17, 48% and were categorized "high" only about 14.29%. And community participation ineducation development (Y) Average - average still is in the category "medium" which is equal to50.79% of the 63 respondents, categorized as 'low' judgment as much as 22.22% andcategorized "high" of about 26 , 99%. As the results of the study it can be stated that the socioeconomicconditions have a significant influence on people's participation in educationdevelopment.Key words: social economic conditions, community participation, Education development

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