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INDONESIA
JURNAL ADMINISTRASI PUBLIK
Published by Universitas Sam Ratulangi
ISSN : 23389613     EISSN : -     DOI : -
Core Subject : Social,
Social Sciences
Arjuna Subject : -
Articles 1,210 Documents
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PENGARUH KEPEMIMPINAN TERHADAP KEPUASAN KERJA KARYAWAN RUMAWAS, WEHELMINA
JURNAL ADMINISTRASI PUBLIK Vol 4, No 35 (2015): Jurnall Administrasi Publik
Publisher : Sam Ratulangi University

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AbstractLeadership is regarded as one of the important assets in the company, because thecompany's leadership can be used to determine how the company's current environmentalconditions, and also to estimate how the environment will change and how to anticipate andtake advantage of these changes. However, many companies do not know, how to acquire,manage, and utilize the knowledge leads to achieve job satisfaction of employees in thecompany.The objective of this study is to analyze and explain the effect of Leadership towardJob Satisfaction. Research location is conducted in Bitung in the cooking oil companies. PTMulti Nabati Sulawesi.The research belongs to explanatory research. The samples are taken by usingproportionate random sampling technique and the size of the samples to be determined 100respondents. The data collecting technique is questionnaire. The data is analyzed by usinglinear regression.Key words: Leadership, Job Satisfaction
PERANAN HUMAN RELATIONS DALAM MENINGKATKAN KINERJA PEGAWAI DI KANTOR KECAMATAN WORI KABUPATEN MINAHASA UTARA Rondonuwu, Sintje
JURNAL ADMINISTRASI PUBLIK Vol 1, No 1 (2014)
Publisher : Sam Ratulangi University

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Abstract: Human relations is an important aspect to succeed personal or group communication.Human relations is also the part of the leader or manager in an organization, because the leaderalmost spent every day doing lot of communication vertically and horizontall y. Human relationactivity can be done in every situation occurred in every aspect of life. Human relation alsoaffect the opinion, behavior and attitude. Human relation is important to increase organizationalperformance especially the servant performance.Kata kunci: Human Relations, Performance
ANALISA KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH PADA PT.BANK BTPN KANCA MANADO SARBUNAN, THOBIAS S; MONTOLALU, JOHNNY; TUMBEL, TINNEKE M
JURNAL ADMINISTRASI PUBLIK Vol 1, No 010 (2015)
Publisher : Sam Ratulangi University

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ABSTRAKDalam era perdagangan bebas saat ini, setiap perusahaan harus menghadapi persaingan yangsangat ketat di antara masing-masing perusahaan. Meningkatnya intensitas persaingan dan jumlahpesaing juga membuat stiap perusahaan untuk selalu memperhatikan kebutuhan dan keinginankonsumen (pelanggan) serta berusaha memnuhi apa yang mereka harapkan dengan cara yang lebihmemudahkan dari pada yang dilakukan para pesaing.Komleksitas tingkat pesaing suatu industri apakah itu industri manufacturing ataupun jadamenyebabkan setiap perusahaan harus selalu berusaha meningkatkan kualitas perlayanan agarkepusan pelanggan dapat terwujud. Kualitas pelayanan yang ingin dipenuhi harus dilihat dari sudutpandang pelanggan. Sudut pandang tersebut juga merupakan hal yang penting dalam merancangsuatu sistem dalam manajemen.Kata kunci : Kualitas, Pelayanan, dan Kepuasan.
PARTISIPASI MASYARAKAT DALAM PEMBANGUNAN DI DESA TUMOKANG BARU KECAMATAN DUMOGA UTARA KABUPATEN BOLAANG MONGONDOW Ayu Andriani, Ni Made; Rares, Joyce Jacinta; Tampi, Gustaaf Budi
JURNAL ADMINISTRASI PUBLIK Vol 3, No 046 (2017)
Publisher : Sam Ratulangi University

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Summary: In act no 16 of 2014 explained that the construction of the village aims to improve the welfareof the village community and quality of life of mankind as well as pverty reduction through the fulfillment of basic needs, development of facilities and infrastructure of village, the development potential of the local economy as well as the utilization of natural resources and the environment in a sustainable way.The study uses qualitative methods. The informant is a government research village ( village chif), the village secretary, chairman of the BPD, head of community affairs and the village. The total number of informant there were as many as 10 people. Data collection with interview techniques, documentation, literature studies. While data analysis using descriptive analysis techniques of maleong.Based of the result of the research can be drawn the conclusion of participation in development in the village celebrated by Tumokang New Sub Regency North Bolaang Mongondow Dumoga, not to the maximum because of the willingness and ability of communities that are low and also human resourch community that is still underdeveloped because of the level of education of the community who only completed up to elementary level.Shove off the research results then put forth suggestions: (a) the government of the village is espected opportunities to the public to cntruction of the village (b) to move the willingness of the community to participate in development programs need to be held by the government’s own efforts in the delivery of information development (c)foster community awareness to participate, to socialize as well as cooperation from the government in order to make them aware of the meaning of their participation.Keywords: participation, the development of the village.
EVALUASI KEBIJAKAN KEPENDUDUKAN PROGRAM KELUARGA BERENCANA DI PROVINSI SULAWESI UTARA (Studi di BKKBN Prov. Sulawesi Utara) MANDAS, ISRAEL SAMUEL THEODORUS; LENGKONG, FLORENCE DEISY JETTY; RURU, JOORIE
JURNAL ADMINISTRASI PUBLIK Vol 4, No 62 (2018)
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ABSTRAKPenelitian ini diangkat berdasarkan masalah yang ditemui yaitu: distribusi alat dan obat kontrasepsi kuranglancar, terbatasnya kemampuan pengelola di kab/kota, tenaga petugas lapangan keluarga berencana menurunsehingga pemakaian alat kontrasepsi terus mengalami penurunan untuk itu tujuan dari penelitian ini adalahuntuk mengetahui dan menggambarkan Evaluasi Kebijakan kependudukan program keluarga berencanaberdasarkan kriteria evaluasi seperti Efektivitas, Efesien, Kecukupan, Pemerataan, Responsivitas, dan ketepatanadapun objek penelitiannya di Badan Kependudukan dan Keluarga Berencana Provinsi Sulawesi Utara. Jenispenelitan adalah penelitian kualitatif dengan Teknik pengumpulan data terdiri dari observasi, wawancara dandata primer. Sementara teknik analisis dengan cara, reduksi data, penyajian data, penarikan kesimpulan. HasilKajian menunjukkan bahwa kebijakan kependudukan telah terlaksana dengan baik terbukti dari indikatorefektifitas, efisiensi, kecukupan, pemerataan dan ketepatan sedangkan pada indikator responsivitas masih kurangbaik. Efektifitas sudah baik karena terbukti dengan telah berhasilnya menekan laju pertumbuhan penduduklewat penggunaan alat dan obat kontrasepsi (Alkon), efisiensi sudah baik karna biaya untuk mengikuti programKB yang dibayarkan sebanding dengan pelayanan yang diberikan dan sesuai dengan yang telah ditetapkan,kecukupan sudah cukup membantu pemerintah karena banyak program keluarga berencana yang dikeluarkanuntuk mengatasi serta mengurangi permasalahan kependudukan yang terjadi di lapangan, pemerataan sudahbaik karena program KB sudah di ikuti oleh semua kalangan baik yang ada di perkotaan maupun yang ada dipedesaan lewat program kampung KB, ketepatan sudah baik karena program KB sudah tepat dalammengendalikan laju pertumbuhan penduduk lewat penggunaan alat dan obat kontrasepsi sedangkanresponsivitas masih kurang baik karena masih banyak keluhan dari masyarakat tentang alur/prosedur dalammengikuti program KB.Kata Kunci: Kebijakan, Evaluasi.
EFFECTIVENESS FUND VILLAGE IMPROVEMENT IN THE SEA IN THE VILLAGE DEVELOPMENT DISTRICT PINELENG MINAHASA Sumolang, Ayrton; Posumah, Johnny Hanny; Kolondam, Helly
JURNAL ADMINISTRASI PUBLIK Vol 3, No 42 (2016)
Publisher : Sam Ratulangi University

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This research thesis preparation with a view to obtaining a bachelor's degree in social and political science faculty, that there are problems in the process and in the implementation of increased development funds through the village in the Village District of Pineleng Minahasa Sea. Researchers saw that the lack of cooperation between government and community development improvement. In stepping up development in the Village Sea through the village fund or assistance from the central government to village aspired to achieve a prosperous society and is able to manage the autonomy in the village in accordance with the laws that exist to growth and change in a planned and conscious taken by a country and nation toward modernity in order to develop the nation. But what happens the public still was not satisfied with the performance of the government's development, as seen from the problems that occur through the government's development is still lacking precise targets and a lack of consistency on the part of the government regarding village development forum that governments actually took the benchmark through deliberation village, which has been set in the deliberations when in fact it should be done instead of carrying out construction just see where that becomes personal or group interests to seek opportunities through the village fund for rural development and implicated in political elements. Keywords: effectiveness of village funds, increased development.
PELAYANAN KESEHATAN DI PUSKESMAS ILU KABUPATEN PUNCAK JAYA PROVINSI PAPUA KOGOYA, KARUNGGA; RUMAPEA, PATAR; DENGO, SALMIN
JURNAL ADMINISTRASI PUBLIK Vol 4, No 58 (2018)
Publisher : Sam Ratulangi University

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the purpose of this research is to know the health service in Puskesmas Ilu Puncak Jaya Regency PapuaProvince.The concept used is four dimensions of excellent public service namely the speed of service, service accuracy,service accuracy, and service quality. This research uses quantitative method. The research informants werefour officers / employees of Ilu Puskesmas and four community members. Data were collected using interviewguidelines, while analytical techniques used were interactive model analysis from Miles and Hubernann. Basedon the results of data analysis, the conclusions are drawn: (1) The speed of service is still low. The communityof service users often waits for hours to get health care because service personnel are often late for hours towork, often not even working for days. (2) The accuracy of service is still low. The timing of service deliveryand completion is always inappropriate. The service procedure does not work properly because the officer /employee is not disciplined and lacks responsibility in providing service well. (3) Accuracy of service is still low.Health services are made improvised by the condition of facilities and equipment that are less / inadequate.There is no guaranteed assurance of service to the public or the patient. (4) Quality of service is still low. Theprocess of the implementation of the service has not gone well and has not been in accordance with the needsof the community.Based on the conclusions of the research results are recommended: (1) Puskesmas staff must be disciplinedin terms of working time (hours of work-going and attendance on every working day). (2) Need to improvediscipline and responsibilities of employees / officers. (3) It is necessary to increase the commitment andcompetence of officers / officers. (4) Need improvement of facilities and equipments and provision of adequateservice facility, improvement of officer / employee competence, and improvement of motivation throughimprovement of welfare of officer / officer.Keywords: Health Service Puskesmas
PENGARUH SISTEM ADMINISTRASI MANUNGGAL SATU ATAP (SAMSAT) TERHADAP KESADARAN MASYARAKAT MEMBAYAR PAJAK KENDARAAN BERMOTOR DI KOTA MANADO Monding, Juri; Rumapea, Patar; Rorong, Arie
JURNAL ADMINISTRASI PUBLIK Vol 2, No 30 (2015)
Publisher : Sam Ratulangi University

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Abstract : Based from the initial observation that the exictance of Administrative System Manunggal OneRoof (SAMSAT) in Manado city wasn't optimal yet, indicated that there are many people still wouldn't paytaxes on motor vehicles. Thus, this study aims to determine the effect of samsat to people awareness of payingmotor vehicle tax in Manado cityThis study was explorative, with a quantitative approach. Data collected through a questionnairedistributed from 40 community respondents of Manado city that has a motor vehicle but does not pay thevehicle tax. The data collected then analyzed using linear regression analysis and simple correlation analysis.The results showed that SAMSAT aren't still work optimal, as the result samsat disable to encouragethe public to pay vehicle taxes.SAMSAT was effected the public awareness to pay motor vehicle tax in Manado city. Suggested, inorder Samsat can improve the quality of service so as to encourage people to pay vehicle taxes.Keywords: SAMSAT, public awareness paying motor vehicle tax
UPAYA PEMERINTAH DESA UNTUK MENINGKATKAN PARTISIPASI MASYARAKAT DALAM PEMBANGUNAN DESA DI DESA UPA KECAMATAN TOBELO TENGAH KABUPATEN HALMAHERA UTARA SURUAN, ARLIS LUTER; ROMPAS, WELSON; TULUSAN, FEMMY
JURNAL ADMINISTRASI PUBLIK Vol 5, No 74 (2019)
Publisher : Sam Ratulangi University

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The demand that the community suaya in the village increasingly play an active role in various village developmentplanning programs carried out by the village government starting from the planning process to decision making, untilthe development evaluation stage, is very clear and becomes a necessity to be implemented. Community participationin development can include forms such as; energy, thoughts, money, ideas, and opinions. From these forms ofparticipation, in the village of Upa, Central Tobelo Subdistrict, North Halmahera Regency, the form of communityparticipation was only in the implementation of village development, namely participation and time provided thatprogram participation was only represented by the BPD, and public figures. in providing participation in the form ofthoughts, ideas and opinions that are well made in making decisions for planning village development. The type ofresearch used in this study is qualitative research from the methods used so it can be assessed on the efforts of thevillage government to increase community participation in village development in Upa village, Tobelo TengahDistrict, North Halmahera Regency. Village development has been done well where the community was givendirection and motivation by the Head of the Village Upa to the community in the form of social motivation, as wellas motivation to give enthusiasm in participating in activities in the village such as in social services in the field. Inthe planning of a village development program the Village Head Upa in carrying out coordination and communicationtasks was carried out by holding village meetings held at the village office by inviting village representatives such asthe BPD chairperson, community leaders, and village officials. This meeting was held to discuss the developmentprograms that will be carried out in the village. The wage was given, the installation of phase I installation of streetlights, rehabilitation, concrete rabbis, sirtu roads, draenase and rehap houses were not suitable for habitation. Theprocess of community participation in village development Upa has been carried out with the stages of preparationand implementation of village development by involving community elements through their representatives.Keywords: Efforts of Village Government, Community Participation, Village Development
Pengaruh Kompensasi Terhadap Kualitas Pelayanan Publuk (Suatu Studi Di Dinas Kependudukan Dan Catatan Sipil Kabupaten Halmahera Utara) Hendrik, Rafless; Tulusan, Femmy; Rompas, Sonny
JURNAL ADMINISTRASI PUBLIK Vol 1, No 36 (2016)
Publisher : Sam Ratulangi University

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ABSTRACT : This research was carried out over an alleged that while the quality of public services inthe Department of population and civil registration Kabupoaten of North Halmahera they are still low.Thus, this research aims to find out and analyze the compensation pengaru to the quality of publicservice in the Department of population and civil registration North Halmahera Regency.The methods used in this research is descriptive method quantitative approach. The data andinformation gathered using a questionnaire which was distributed to 33 respondents, engineeringwawawncara and obsrvasi directly to the Office of civil registration and Residency North HalmaheraRegency. After the data is collected and then analyzed using descriptive analysis techniques, namelyportraying the reality of the match is.Research results indicate that the variable compensation is set at "medium" category as well as thevariable quality of public services in the Department of population and civil registration North halmaheraRegency also has been in the category of "high". Compensation berpengaruk a positive and highlysignificant to the quality of public services, as well as the two related variables in kontributuf. Whencompensation is increased it will be followed by improvement of the quality of public services.Thus, it can be concluded that the proposed research hypotheses have been tested empiricallykeberlakuannya at once can justify the underlying theories. To optimize the setup required public serviceHR management apparatus that leads to reform the bureaucratic apparatus, particularly the humanresources in the service of the population and civil registration North Halmahera Regency.Keywords: compensation, quality of public services.

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