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Jurnal Komunikasi
Published by Universitas Tarumanagara
ISSN : 20851979     EISSN : 25822727     DOI : https://doi.org/10.24912/jk
Core Subject : Education,
Languange, Linguistic, Communication & Media
Jurnal Komunikasi (P-ISSN: 2085-1979 and E-ISSN: 2528-2727) http://journal.untar.ac.id/index.php/komunikasi/index is a national journal published by Faculty of Communication Universitas Tarumanagara. Scientific articles published in Jurnal Komunikasi are result from research and scientific studies conduct by academics and practitioners in communication field. Jurnal Komunikasi published twice a year. First volume will be publish on Juli and second volume on December. Articles published in Jurnal Komunikasi have been trough peer-review process by reviewer. Final decision of articles acceptance will be taken by editor team.
Arjuna Subject : -
Articles 286 Documents
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Communication Barriers Faced by Ustaz Guides of KBIHU Al Waritsah with Indonesian Hajj Pilgrims Alwi, Faisyal Muhammad Syahri; Sjoraida, Diah Fatma; Arifin, Hadi Suprapto
Jurnal Komunikasi Vol. 17 No. 1 (2025): Jurnal Komunikasi
Publisher : Fakultas Ilmu Komunikasi Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jk.v17i1.34310

Abstract

Effective communication between Hajj guides (ustaz pembimbing) and pilgrims is a key factor in ensuring the success of Hajj guidance services in Indonesia. In practice, however, communication barriers often disrupt interactions, reduce service effectiveness, and weaken interpersonal trust. This study aims to identify and analyze the communication barriers faced by the guides of Kelompok Bimbingan Ibadah Haji dan Umrah (KBIHU) Al Waritsah, Group 16, Bandung City, during the 2024 Hajj season. The analysis draws on the perspective of interpersonal communication and the concept of communication barriers, considering affective, structural, relational, cultural, and perceptual/intrapersonal dimensions. The uniqueness of this case lies in three specific conditions shaping the communication dynamics: the absence of the KBIHU leader for the first time, the sudden onset of dementia symptoms in an elderly pilgrim that the KBIHU had never previously handled, and the presence of a pilgrim from the Persatuan Islam (Persis) organization within a KBIHU affiliated with Nahdlatul Ulama (NU). This study employed a qualitative case study approach, conducting in-depth interviews with three guides and eight pilgrims representing diverse ages and educational backgrounds. Data were analyzed using Miles and Huberman’s interactive model, which includes data reduction, data display, and conclusion drawing/verification. The findings reveal five main categories of communication barriers: (1) affective barriers involving negative emotions and complaints, (2) structural-hierarchical barriers related to social status distance, (3) relational barriers stemming from unmet role expectations, (4) cultural and ideological barriers due to differences in religious affiliation, and (5) perceptual and intrapersonal barriers involving prejudice and internal conflict. These findings provide valuable insights for developing more empathetic, open, and adaptive communication strategies for Hajj guides, and offer practical recommendations for KBIHU and the Ministry of Religious Affairs in designing training programs, emergency response protocols, and inclusive guidance models that address the diverse backgrounds of pilgrims.
Woman Empowerment through Agriculture and Domestic of Diasporic Woman in Keluarga Bahagia di Jerman’s YouTube Channel Nurrania, Poetry Salsabila; Munigar, Muhammad Miqdad Rojab
Jurnal Komunikasi Vol. 17 No. 1 (2025): Jurnal Komunikasi
Publisher : Fakultas Ilmu Komunikasi Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jk.v17i1.34700

Abstract

This research examines a new form of epistolary performed by an Indonesian-German diasporic woman named Trisna Keller through her YouTube channel entitled “Keluarga Bahagia di Jerman”. This research also aims to explore how gardening activities in the home garden, as part of domestic routine, can serve as a narrative strategy shaping identity and mediating cultural negotiations in the lives of Indonesian diaspora women. This research employs a narrative analysis method using an epistolary literary framework and postcolonial concepts to analyze phenomena displayed on social media. Trisna Keller's vlog in Keluarga Bahagia di Jerman is read as a form of epistolary in digital space that articulates personal experiences of memory, emotion, and cultural heritage through digital space. The exploration of nostalgia for tropical plant products combined with their adaptation to subtropical environments becomes a bridge between Indonesia and Germany. This research argues that Trisna Keller's performance in cultivating vegetables and fruits in Germany through the seeds she brought from Indonesia functions as a symbolic act of remembrance as well as a form of shifting Western colonial discourse. This becomes a form of politics that is implicit in shifting the historical form of colonialism towards the mechanism of botanical negotiation. While botanical negotiations once required serious scientific exploration, can now be simplified into domestic values and hobby-based practices expressed through social media.
The Role of Social Media as a Guide and Reference During Travel: Case Study on Indonesian Millennial Tourists in Japan Winduwati, Septia; Putri, Cahaya Rizka
Jurnal Komunikasi Vol. 17 No. 1 (2025): Jurnal Komunikasi
Publisher : Fakultas Ilmu Komunikasi Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jk.v17i1.35386

Abstract

Social media plays a central role in travel planning, particularly among Indonesian millennial tourists who seek information, inspiration, and real-time guidance. This study examines how social media shapes the behavior of Indonesian tourists visiting Japan, employing the framework of digital tourism communication and the theory of electronic word-of-mouth (eWOM). A mixed-methods design was applied, combining a survey of 494 respondents with in-depth interviews to explore travel habits, digital engagement, and decision-making processes. Findings reveal that Instagram and TikTok serve as primary triggers of travel inspiration, while YouTube, blogs, and Google Reviews are primarily used for information verification and detailed itinerary planning. User-generated content (UGC) is perceived as more credible than commercial content, underscoring the importance of authenticity and trust. However, the viral nature of social media also contributes to overtourism, highlighting the need for sustainable destination management strategies. Theoretically, this study advances the literature by linking UGC, flow experience, and travel decision-making in the context of a developing country. Practically, it provides recommendations for destination managers, policymakers, and service providers to leverage social media strategically while promoting responsible and sustainable tourism practices.  
Back Matters Jurnal Komunikasi Vol 17 No 1 jurnal, admin
Jurnal Komunikasi Vol. 17 No. 1 (2025): Jurnal Komunikasi
Publisher : Fakultas Ilmu Komunikasi Universitas Tarumanagara

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Jurnal Komunikasi Vol. 17 No. 1 (2025): Jurnal Komunikasi
Publisher : Fakultas Ilmu Komunikasi Universitas Tarumanagara

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Front Matters Jurnal Komunikasi Vol 17 No 1
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Jurnal Komunikasi Vol. 17 No. 1 (2025): Jurnal Komunikasi
Publisher : Fakultas Ilmu Komunikasi Universitas Tarumanagara

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Page 29 of 29 | Total Record : 286

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