cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Joy Elly Tulung
Contact Email
Joy Elly Tulung
Phone
-
Journal Mail Official
joy.tulung@unsrat.ac.id
Editorial Address
-
Location
Kota manado,
Sulawesi utara
INDONESIA
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi)
Published by Universitas Sam Ratulangi
ISSN : 23563966     EISSN : 26212331     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Arjuna Subject : -
Articles 20 Documents
 1   2 
Search results for , issue "Vol 12 No 3 (2025): JMBI UNSRAT Volume 12 Nomor 3" : 20 Documents clear
Inovasi Pemanfaatan Teknologi Digital Oleh Kader Posyandu Untuk Memperkuat Dan Mengembangkan Kesehatan Masyarakat Di Kecamatan Baros Kota Sukabumi Neneng Yanti Andriani; Tedi Pitri; Sindrawati; Siti Purnamasari
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 12 No 3 (2025): JMBI UNSRAT Volume 12 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Technology provides convenience and efficiency that can optimize the tasks of Posyandu cadres, one of the implementations is digital recording. However, in practice, recording Posyandu activities is still done manually, using register books that take a long time, are prone to errors, and are difficult to analyze quickly. The problems of Posyandu cadres in digital technology in Baros District face obstacles such as lack of digital literacy of cadres, limited devices and internet networks, and the lack of ongoing platform technical training, so that cadres return to manual formats and through G Forms due to the absence of a routine monitoring & evaluation system. A comprehensive approach is needed to optimize the role of cadres through the use of technology to bridge the information gap between cadres and the community through platforms and social media, thereby increasing public awareness of preventive health and encouraging healthy behavior changes. This study aims to improve innovation in the use of digital technology by Posyandu cadres in an effort to strengthen and develop public health. The research method used is a mixed-methods method that is able to examine in depth the effectiveness and obstacles to the use of digital technology by Posyandu cadres. A different approach from other studies This study specifically explores how Posyandu cadres in Baros District utilize digital technology, social media and the SIPOSMI application in health services. This study will contribute to strengthening empirical evidence related to strategies, effectiveness, and perceptions of the use of digital technology in Posyandu services.
PENGARUH PROFESIONALISME, REWARD DAN PUNISHMENT TERHADAP KINERJA PERSONEL KEPOLISIAN RESOR BOLAANG MONGONDOW TIMUR Tambajong, Geraldy; Irvan Trang; Tielung, Maria V. J.
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 12 No 3 (2025): JMBI UNSRAT Volume 12 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v12i3.66019

Abstract

Police performance refers to the extent to which the Indonesian National Police (Polri) has successfully carried out its main role, namely maintaining public security and order, enforcing the law, and providing protection, guidance, and services to the community. The purpose of this study is to determine the influence of Professionalism, Reward, and Punishment on the Performance of East Bolaang Mongondow Police Personnel partially and simultaneously. The data analysis technique in this study used multiple linear regression analysis. The results of the study show that (1) Professionalism has a significant effect on the Performance of the Bolaang Mongondow Timur Resort Police Personnel, (2) Reward has a significant effect on the Performance of the Bolaang Mongondow Timur Resort Police Personnel, (3) Punishment has a significant effect on the Performance of the Bolaang Mongondow Timur Resort Police Personnel and (4) Professionalism, Reward and Punishment simultaneously have a significant effect on the Performance of the Bolaang Mongondow Timur Resort Police Personnel.
PENGARUH KOMPETENSI, MOTIVASI, KEPEMIMPINAN, DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI MELALUI KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING PADA BNN PROVINSI SULAWESI UTARA Pandensolang, Fatrisye; Olivia S. Nelwan; Jessy J. Pondaag
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 12 No 3 (2025): JMBI UNSRAT Volume 12 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v12i3.66037

Abstract

ABSTRACT: This study aims to analyze the influence of competence, motivation, leadership, and work environment on job satisfaction and employee performance, with job satisfaction as a mediating variable at the National Narcotics Board (BNN) of North Sulawesi Province. This research employs a quantitative explanatory method using the Structural Equation Modeling–Partial Least Squares (SEM–PLS) approach. Data were collected through questionnaires distributed to all employees of BNN North Sulawesi Province and processed using SmartPLS software. The results indicate that motivation and work environment have a positive and significant effect on job satisfaction, while competence and leadership have no significant effect on job satisfaction. Furthermore, competence and job satisfaction significantly affect employee performance, whereas motivation, leadership, and work environment show no direct effect. However, job satisfaction significantly mediates the relationship between motivation and work environment with performance, but not between competence or leadership and performance. These findings confirm that job satisfaction plays a crucial psychological mediating role linking individual and environmental factors to employee performance. Intrinsic motivation, a supportive work environment, and emotionally engaged leadership are proven to enhance performance more effectively than structural control alone. Theoretically, the study reinforces Herzberg’s, Locke’s, and Spencer’s frameworks in the public-sector context and contributes an empirical model of satisfaction-based employee performance, which is highly relevant for government institutions such as National Narcotics Board (BNN) North Sulawesi.
PENGARUH STANDAR OPERASIONAL PROSEDUR, GAYA KEPEMIMPINAN, DAN BUDAYA KERJA TERHADAP KINERJA KARYAWAN PT. SASA INTI MINAHASA SELATAN: PENGARUH STANDAR OPERASIONAL PROSEDUR, GAYA KEPEMIMPINAN, DAN BUDAYA KERJA TERHADAP KINERJA KARYAWAN PT. SASA INTI MINAHASA SELATAN Andani, Yuli; S.L.H.V. Joyce Lapian; Frederik G. Worang
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 12 No 3 (2025): JMBI UNSRAT Volume 12 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v12i3.66042

Abstract

Increasing industrial competition requires companies to improve employee performance through effective human resource management. Standard Operating Procedures (SOPs), leadership style, and work culture are important factors that are presumed to influence employee performance. This study aims to analyze the effect of SOPs, leadership style, and work culture on employee performance at PT Sasa Inti Minahasa Selatan, particularly in the Finished Goods Warehouse division. This research employed a quantitative approach using a survey method involving 60 respondents selected through a saturated sampling technique. Data were collected through questionnaires and analyzed using multiple linear regression with the assistance of SPSS software. The results indicate that SOPs, leadership style, and work culture partially have a positive and significant effect on employee performance. Furthermore, these three variables simultaneously have a significant effect on employee performance. The Adjusted R Square value of 0.602 indicates that 60.2% of the variation in employee performance can be explained by SOPs, leadership style, and work culture, while the remaining 39.8% is influenced by other factors outside this study. These findings confirm that consistent implementation of SOPs, effective leadership, and a supportive work culture play an important role in improving employee performance. Keywords: Standard Operating Procedures, Leadership Style, Work Culture, Employee Performance.
DINAMIKA IMPLEMENTASI PROSEDUR KEAMANAN PENERBANGAN: STUDI MULTI-PERSPEKTIF DI BANDARA INTERNASIONAL SAM RATULANGI MANADO Sazli Nur Chalis Djafar; Ogi, Imelda W. J.; Palandeng, Indrie Debbie
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 12 No 3 (2025): JMBI UNSRAT Volume 12 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v12i3.66065

Abstract

This study aims to analyze the gap between international and national aviation security regulations and field-level operational practices through a multi-perspective study. Adopting a qualitative approach with a phenomenological design, data were collected through in-depth interviews, participant observation, and document analysis at Sam Ratulangi International Airport, Manado. The findings reveal the existence of "conditional compliance," which is influenced by internal factors such as personnel fatigue and external factors such as throughput pressure. The primary results formulate the "Operational Deviation Cascade Model," which explains the process of procedural inconsistency resulting from the interaction between workload and weak supervision. Furthermore, this research formulates the "Stopping Point Model" as a transition mechanism where service orientation must completely cease to be replaced by absolute security control when anomalies occur. The integration of Service Quality Theory and Operation Management Theory is proposed as a systemic framework to bridge the 20.61% compliance gap identified in the security audit. This study provides a practical contribution to airport management in designing adaptive security policies based on human factor mitigation.
PENGARUH KENAIKAN PANGKAT TERHADAP PERENCANAAN KARIER DAN KINERJA PEGAWAI NEGERI SIPIL DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING (STUDI PADA KANTOR REGIONAL XI BKN MANADO) Monareh, Pascal; Olivia S. Nelwan; Frederik G. Worang
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 12 No 3 (2025): JMBI UNSRAT Volume 12 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v12i3.66105

Abstract

This study aims to analyze the effect of promotion on career planning and performance of Civil Servants (PNS) at Regional Office XI of the National Civil Service Agency Manado, with job satisfaction as an intervening variable. The study employed a quantitative approach through a survey of 83 civil servants and analyzed using Partial Least Squares–Structural Equation Modeling. The results show that promotion does not have a significant direct effect on career planning or employee performance, but has a positive and significant indirect effect through job satisfaction. Additionally, promotion has a direct positive effect on job satisfaction, while job satisfaction directly and positively influences career planning and performance of civil servants.
PENGARUH KEPUASAN KERJA TERHADAP TURNOVER INTENTION DENGAN BURNOUT SEBAGAI VARIABEL INTERVENING (STUDI PADA KARYAWAN CV. COTO MAROS BERKAH DI KOTA MANADO) sriSri Rahmayani; Tumbuan, Willem J. F. Alfa.; Pandowo, Merinda H.Ch.
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 12 No 3 (2025): JMBI UNSRAT Volume 12 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v12i3.66121

Abstract

This research is motivated by the high level of employee turnover fluctuations that impact the company's operational stability. The main objective of this study is to analyze the effect of job satisfaction on turnover intention with burnout as a mediating variable. This type of research is quantitative with an associative approach conducted at CV. Coto Maros Berkah, Manado City. The population in this study amounted to 38 employees, and the sampling technique used the census method (saturation sampling) so that all members of the population became respondents. Data collection was carried out through questionnaire distribution and analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results show that job satisfaction has a negative and significant effect on turnover intention and burnout. Conversely, burnout has a positive and significant effect on turnover intention. Another important finding proves that burnout significantly mediates the effect of job satisfaction on turnover intention.
ANALISA KOMPARASI KINERJA KEUANGAN SEBELUM DAN SELAMA PANDEMI COVID-19 PADA BANK PEMBANGUNAN DAERAH SE-INDONESIA Maykel Robi Rantung; Maryam Mangantar; Joy Elly Tulung
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 12 No 3 (2025): JMBI UNSRAT Volume 12 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v12i3.66181

Abstract

The Covid-19 pandemic has had a broad impact not only on human health but also on the global economy, causing various sectors to face significant challenges, including the banking sector. This study aims to analyze the differences in financial performance before and during the Covid-19 pandemic in Regional Development Banks (BPD) throughout Indonesia for the 2018–2023 period, using financial ratios such as Return on Assets (ROA), Capital Adequacy Ratio (CAR), Non-Performing Loan (NPL), Operating Expenses to Operating Income (BOPO), Loan to Deposit Ratio (LDR), and Net Interest Margin (NIM). This research applies a comparative approach with a quantitative method. The sampling technique used is purposive sampling, and data were analyzed using the Paired Sample T-Test.
PENGARUH INOVASI PRODUK DAN CUSTOMER EXPERIENCE TERHADAP LOYALITAS NASABAH DENGAN VARIABEL MEDIASI KEPUASAN NASABAH GEN Z PADA BANK DIGITAL (SEABANK) DI KOTA MANADO Putri Dewi Sartika, Putri Dewi Sartika; Lumanauw, Bode; Soepeno , Djurwati
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 12 No 3 (2025): JMBI UNSRAT Volume 12 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v12i3.66182

Abstract

The development of digital technology is driving the transformation of banking services, making product innovation and customer experience key to creating satisfaction and loyalty, especially for Generation Z who are digitally oriented and easy to switch services. This study aims to analyze the effect of product innovation and customer experience on customer loyalty, with customer satisfaction as a mediating variable, among Generation Z users of SeaBank in Manado City. This study employed a quantitative research approach using a survey method. The population consisted of Generation Z customers who actively use the SeaBank digital banking application in Manado City, with a total sample of 100 respondents. Data were collected through questionnaires and analyzed using Structural Equation Modeling based on Partial Least Squares (PLS-SEM) with the assistance of SmartPLS software. The results indicate that product innovation and customer experience have a positive and significant effect on customer satisfaction.
ANALISIS PENGARUH KOMUNIKASI, LINGKUNGAN KERJA, MOTIVASI, DAN ETOS KERJA TERHADAP KINERJA KARYAWAN KLINIK PRATAMA BENING’S MANADO Lumowa, Rollin Prassetyo; Lengkong, Victor P. K; Lumanauw, Bode
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 12 No 3 (2025): JMBI UNSRAT Volume 12 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v12i3.66319

Abstract

This study aims to examine the influence of communication, work environment, motivation, and work ethic on employee performance at the Pratama Bening's Clinic in Manado. This study used a quantitative method with a causal associative approach. Data collection was conducted by distributing questionnaires to the entire population of 29 employees, so the sampling technique used a saturated sampling method (census). The results of the validity and reliability tests showed that all instrument items met the measurement criteria, and the classical assumption tests (normality, multicollinearity, and heteroscedasticity) were met so that the model was feasible to be analyzed using multiple linear regression. The results showed that communication, work environment, motivation, and work ethic simultaneously had a significant effect on employee performance. Partially, communication and work environment were proven to have a positive and significant effect on performance, while motivation and work ethic had a positive but insignificant effect. These findings indicate that increasing communication effectiveness and improving physical conditions are the dominant factors driving performance. Managerial implications suggest the need to strengthen two-way communication, provide adequate work facilities, and re-evaluate the incentive system and work discipline so that motivation and work ethic can contribute more optimally to performance achievement.

Page 2 of 2 | Total Record : 20

 1   2 

Filter by Year

2025 2025


Reset
Filter By Issues
All Issue Vol 12 No 3 (2025): JMBI UNSRAT Volume 12 Nomor 3 Vol 12 No 2 (2025): JMBI UNSRAT Volume 12 Nomor 2 Vol 12 No 1 (2025): JMBI UNSRAT Volume 12 Nomor 1 Vol 11 No 3 (2024): JMBI UNSRAT Volume 11 Nomor 3 Vol 11 No 2 (2024): JMBI UNSRAT Volume 11 Nomor 2 Vol 11 No 1 (2024): JMBI UNSRAT Volume 11 Nomor 1 Vol 10 No 3 (2023): JMBI UNSRAT Volume 10 Nomor 3 Vol 10 No 2 (2023): JMBI UNSRAT Volume 10 Nomor 2 Vol 10 No 1 (2023): JMBI UNSRAT Volume 10 Nomor 1 Vol 9 No 3 (2022): JMBI UNSRAT Volume 9 Nomor 3 Vol 9 No 2 (2022): JMBI UNSRAT Volume 9 Nomor 2 Vol 9 No 1 (2022): JMBI UNSRAT Volume 9 Nomor 1 Vol 8, No 3 (2021): JMBI UNSRAT Volume 8 Nomor 3 Vol 8, No 2 (2021): JMBI UNSRAT Volume 8 Nomor 2 Vol 8, No 1 (2021): JMBI UNSRAT Volume 8 Nomor 1 Vol 8, No 1 (2021): JMBI Vol 8 No. 1 Vol 7, No 3 (2020): JMBI UNSRAT Volume 7 Nomor 3 Vol 7, No 3 (2020): JMBI VOL 7 NO. 3 Vol 7, No 2 (2020): JMBI VOL 7 NO. 2 Vol 7, No 2 (2020): JMBI UNSRAT Volume 7 Nomor 2 Vol 7, No 1 (2020): JMBI Vol 7 No. 1 Vol 7, No 1 (2020): JMBI UNSRAT Volume 7 Nomor 1 Vol 6, No 3 (2019): JMBI UNSRAT Volume 6 Nomor 3 Vol 6 No 3 (2019): JMBI UNSRAT Volume 6 Nomor 3 Vol 6, No 2 (2019): JMBI UNSRAT Volume 6 Nomor 2 Vol 6, No 2 (2019): JMBI VOL 6 NO 2 Vol 6, No 1 (2019): JMBI UNSRAT Volume 6 Nomor 1 Vol 6, No 1 (2019): JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulan Vol 5, No 3 (2018): JMBI VOL 5 NO 3 HAL 135 Vol 5, No 3 (2018): JMBI VOL 5 NO 3 Vol 5, No 2 (2018): JMBI VOL 5 NO 2 Vol 5, No 1 (2018): JMBI VOL 5 NO 1 Vol 5, No 1 (2018): JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulan Vol 4, No 3 (2017): JMBI VOL 4 NO 3 Vol 4, No 2 (2017): JMBI VOL 4 NO 2 Vol 4, No 1 (2017): JMBI VOL 4 NO 1 Vol 4, No 2 (2017): JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulan More Issue