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INDONESIA
Distribusi
Published by Universitas Mataram
ISSN : 0853957x     EISSN : 24771767     DOI : http://dx.doi.org/10.29303/distribusi.v8i2.136
Core Subject : Economy, Science, Education, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other
PT PLN (Persero) Unit Induk Distribusi Jakarta Raya terus melakukan peningkatan pelayanan kepada pelanggan dengan melakukan pemasangan baru sesuai dengan waktu yang ditargetkan. Kecepatan pemasangan adalah salah satu faktor yang mempengaruhi pelayanan dan persepsi pelanggan terhadap perusahaan. PT PLN (Persero) Unit Induk Distribusi Jakarta Raya melayani penyambungan listrik Tegangan Rendah (TR) dan Tegangan Menengah (TM). Berdasarkan identifikasi yang dilakukan ditemukan adanya kendala yang dialami perusahaan sehingga menyebabkan pekerjaan penyambungan menjadi lama. Hal ini ditemukan pada layanan Tegangan Menengah pola 100 hari yang dibutuhkan diatas target 100 hari. Lamanya proses pelayanan mengalami kendala dari sisi eksternal maupun internal perusahaan. Oleh karena itu, perlu adanya analisa mendalam dengan metode tertentu agar perusahaan dapat mencapai target yang telah ditetapkan ditahun berikutnya. Penelitian ini meneliti atribut reliability dan responsivness menggunakan metrik Perfect Order Fullfilment (POF) dan Order Fulfilment Cycle Time (OFCT) dimana diperoleh nilai POF 97,52% dan OFCT 27,56 hari. Hasil penelitian didapatkan bahwa faktor perizinan dan ketidaksiapan pelanggan menjadi alasan utama keterlambatan pemasangan listrik Tegangan Menengah pola 100 hari.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 12 Documents
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Search results for , issue "Vol. 12 No. 2 (2024): Distribusi, September 2024" : 12 Documents clear
PENGARUH KEBAHAGIAAN DI TEMPAT KERJA TERHADAP KINERJA MELALUI KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING Laily, Nurul; Nurmayanti, Siti
Distribusi - Journal of Management and Business Vol. 12 No. 2 (2024): Distribusi, September 2024
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v12i2.474

Abstract

This research was conducted to determine factors that can influence performance. This research aims to empirically test happiness at work on performance through job satisfaction. This research uses primary and secondary data obtained through distributing questionnaires to respondents, who are BPS employees of NTB Province. The population in this study were all employees at BPS NTB Province. This research is quantitative research. The number of samples used was 47 employees which was determined based on saturated sampling techniques. The analysis technique used in this research is structural equation modeling partial least squares (SEM-PLS). The research results show that happiness at work has a positive and significant effect on performance, happiness at work has a positive and significant effect on job satisfaction, job satisfaction has a positive and insignificant effect on performance, job satisfaction is able to mediate the effect between happiness at work and performance.
BOARD DIVERSITY, CORPORATE SOCIAL RESPONSIBILITY, AND FINANCIAL PERFORMANCE: AN EMPIRICAL STUDY ON CONSUMER NON-CYCLICAL FIRMS Ainun Nizmah, Kemala; Nurul Innayah, Maulida; Purwidianti, Wida; Bagis, Fatmah
Distribusi - Journal of Management and Business Vol. 12 No. 2 (2024): Distribusi, September 2024
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v12i2.483

Abstract

This study aimed to examine the effect of board diversity on financial performance of consumer non-cyclicals companies listed on the Indonesia Stock Exchange. This study also examined the mediating effect of Corporate Social Responsibility on the relationship between board diversity and financial performance which was limited in previous studies. The sampling technique used was purposive sampling which obtained 136 observations. The results showed that female directors, foreign directors, and directors with economic education have a negative effect on financial performance. Female directors and foreign directors have a positive effect on CSR, while directors with economic education have a negative effect on CSR. CSR has a positive effect on financial performance. However, based on the sobel test results, CSR is not able to mediate the relationship between board diversity on financial performance. This research has contributed for consumer non-cyclicals companies to consider the role of board diversity, because this research found that they are able to increase CSR disclosure and firm performance.
DETERMINAN KINERJA KEUANGAN DAN UKURAN PERUSAHAAN TERHADAP KONSERVATISME AKUNTANSI Wahyu Setiyowati, Supami; Emha Fikri Anas, Dimas; Safitri, Arifatul
Distribusi - Journal of Management and Business Vol. 12 No. 2 (2024): Distribusi, September 2024
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v12i2.492

Abstract

The principle of accounting conservatism is a cautious approach applied by companies in reporting financial information. This study aims to examine the effect of leverage, cash flow, profitability, capital intensity, and company size on accounting conservatism in mining companies listed on the Indonesia Stock Exchange (IDX) during the 2020-2022 period. The method for determining the sample is purposive sampling method so that the sample used includes 26 companies with a sample size of 78. For data analysis using multiple regression analysis equations and hypothesis testing conducted using SPSS 26. The results showed that simultaneously independent variables such as leverage, cashflow, profitability, capital intensity, and company size had an effect on accounting conservatism. While partially leverage and profitability variables have a significant positive effect on accounting conservatism, cashflow variables have a significant negative effect on accounting conservatism, while capital intensity and company size have no significant impact on accounting conservatism.
Apakah Manajemen Risiko Berpengaruh Terhadap Kinerja Bank? Julia Renaldi, Angelina; Candy, Candy; Yuwono, Wisnu
Distribusi - Journal of Management and Business Vol. 12 No. 2 (2024): Distribusi, September 2024
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v12i2.509

Abstract

The objective of this research is to analyze the impact of risk management on bank performance. Risk management is measured through credit risk, liquidity risk, operational risk, leverage, loan growth, and bank capital. Meanwhile, bank performance is measured through ROA (return on assets) and ROE (return on equity). The sample in this study consists of Rural Banks (BPR) in the province of West Kalimantan. Data were collected from the financial statements for the years 2018 until 2022 available on the Financial Services Authority (OJK) website. According to OJK data, there are 21 BPR’s in West Kalimantan resulting in a total of 105 data points used in this study. The analytical method applied is panel regression, tested using the E-Views application. The results show that credit risk, liquidity risk, and operational risk have a negative effect on ROA, while leverage and bank capital have a positive effect on ROA. In contrast, loan growth does not affect ROA. Additionally, credit risk, leverage, operational risk, and bank capital have a negative impact on ROE, whereas liquidity risk and credit growth do not affect ROE.
ANALYSIS OF SERVICE USAGE DECISIONS AND BRAND IMAGE ENHANCEMENT AT COURTESY AGENTS IN BATAM CITY Yulianto Putra, Edy; Juwita Depari, Irene; Nainggolan, Ferdinand
Distribusi - Journal of Management and Business Vol. 12 No. 2 (2024): Distribusi, September 2024
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v12i2.526

Abstract

Marketing strategies have to evolve to increase service usage decisions and the company's brand image. In previous studies, it was stated that digital marketing, price, and trust were proven to influence service usage decisions and brand image. This study also aims to examine the effect of digital marketing, price, and trust on service usage decisions and brand image at Courtesy Agents, so that Courtesy Agents management can develop the right strategy to increase customers and brand image. By using quantitative methods and SmartPLS to analyze data obtained through questionnaires with respondents who are customers of Courtesy Agents services in making work permits for foreign workers, this study obtained the results that it is true and proven that digital marketing, price, and trust have a positive and significant effect on service usage decisions and brand image at Courtesy Agents, except for the price variable which has no significant effect on brand image.
NETFLIX AND TELKOMSEL BUNDLING: DOES SYMBOLIC VALUE MATTER IN CO-BRANDING Gede Pamungkas, Ardianta; Suparna, Gede; Yudi Setiawan, Putu; Gusti Agung Ketut Gede Suasana, I
Distribusi - Journal of Management and Business Vol. 12 No. 2 (2024): Distribusi, September 2024
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v12i2.528

Abstract

The Subscription Video on Demand market in Indonesia has seen substantial growth, but Netflix's market share dropped by 10% in Q2 2022, losing about 2 million subscribers. To boost customer purchase intention, Netflix partnered with Telkomsel, a leading telecommunication provider, to offer a bundled package. This study explores the mediating role of brand attitude between symbolic value, perceived benefits, and customer purchase intention for the Netflix-Telkomsel bundle. Using an associative quantitative approach and a sample of 100 respondents, data were analyzed with Partial Least Squares (PLS). The results reveal that symbolic value insignificantly influences purchase intention or brand attitude. However, perceived benefits positively and significantly impact both purchase intention and brand attitude. Brand attitude also positively influences purchase intention and mediates the effect of perceived benefits on purchase intention, but not that of symbolic value. Prospective customers prioritize perceived benefits over symbolic value when deciding to purchase the Netflix-Telkomsel bundle.
The Pengaruh Penerapan Green Accounting dan Environmental Cost Terhadap Kinerja Keuangan pada Perusahaan Makanan dan Minuman Nur’aini, Nur’aini; Permadi Karpriana, Angga; Noviarty, Helisa
Distribusi - Journal of Management and Business Vol. 12 No. 2 (2024): Distribusi, September 2024
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v12i2.537

Abstract

The purpose of this study is to determine whether green accounting and environmental costs affect the financial performance of food and beverage companies listed on the Indonesia Stock Exchange from 2021 to 2023. This research uses a purposive sampling technique, thus the secondary data utilized is based on specific criteria obtained from the annual reports and sustainability reports. A total of 66 samples (consisting of 22 companies) over three (3) years were used and analyzed using the Statistical Program for Social Science version 29 software. The data analysis employed includes descriptive statistical analysis, classical assumption tests, multiple linear regression analysis, and hypothesis testing. The independent variables include green accounting, measured using the dummy variable PROPER, and environmental cost, measured by the allocation of funds for community development programs against profit. The dependent variable is financial performance, measured by return on assets. The results indicate that green accounting does not significantly affect financial performance, whereas environmental cost has a negative impact on financial performance.
EFEKTIVITAS IMPLEMENTASI GREEN FINANCE, GREEN INVESTMENT, DAN ENVIRONMENT COST DALAM MENINGKATKAN NILAI PERUSAHAAN SEKTOR PERTAMBANGAN Yusnia, Wina; Hidayah, Nur; Siska Utami, Pranita
Distribusi - Journal of Management and Business Vol. 12 No. 2 (2024): Distribusi, September 2024
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v12i2.549

Abstract

Perusahaan tidak dapat hanya mengandalkan kinerja finansial saja, tetapi juga perlu memperhatikan kinerja non-finansial. Kemampuan untuk meramalkan dampak lingkungan memungkinkan perusahaan untuk mengambil langkah antisipatif melalui berbagai rencana bisnis berkelanjutan, guna mengurangi risiko dan mencegah kerusakan lingkungan yang lebih besar. Tujuan dari penelitian ini adalah mengetahui pengaruh Green Finance, Green Investment, dan Environment cost terhadap nilai perusahaan. Data primer digunakan dalam penelitian ini dengan pendekatan kuantitatif. Teknik pengambilan sampel dalam penelitian ini menggunakan metode Purposive Sampling dengan total 9 perusahaan dan 45 data. Teknik analisis data yang digunakan adalah regresi linier berganda dengan menggunakan uji asumsi klasik, dan uji hipotesis. Hasil penelitian ini menunjukkan bahwa Green Finance memiliki pengaruh positif signifikan terhadap nilai perusahaan, Green Investment tidak memiliki pengaruh signifikan terhadap nilai perusahaan, dan Environment cost memiliki pengaruh positif dan signifikan terhadap nilai perusahaan. Implikasi dari penelitian ini adalah bahwa perusahaan pertambangan perlu memperhatikan faktor-faktor lingkungan dalam upaya meningkatkan nilai perusahaan, secara keseluruhan ketiga faktor ini berkontribusi secara signifikan.
BALANCED SCORECARD DESIGN AS A MODEL FOR MEASUREMENT OF PUSKESMAS PERFORMANCE IN EAST LOMBOK DISTRICT Saputraji, Erwin; Arni Muhsyaf, Saipul; Bayu Suryantara, Adhitya
Distribusi - Journal of Management and Business Vol. 12 No. 2 (2024): Distribusi, September 2024
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v12i2.562

Abstract

The objective of this study is to develop a performance measuring model based on the balanced scorecard framework at the UPT Puskesmas Suela in East Lombok Regency, using the Analytic Hierarchy Process (AHP) technique. This research employed qualitative approaches. Data were gathered with a paired comparison questionnaire employing the Analytic Hierarchy Process (AHP) scale. The performance evaluation of community health centers is conducted using four reference standards, including the financial perspective, community perspective, internal business process perspective, and development and learning perspective. Utilizing this technique for data processing is beneficial in making judgments based on many factors. The research findings indicate that the primary criterion of utmost importance for community health centers is finance, with a weight of 0.465450. The subsequent prioritization criterion is society, assigned a weight of 0.214555. Additionally, both the internal business process criteria and development and learning criteria hold equal significance, each with a weight of 0.112321. Related indicates that Puskesmas as a public sector agency focuses on improving performance on financial perspectives.
THE EFFECT OF PRODUCT QUALITY AND PRICE ON LOYALTY OF TELKOMSEL PREPAID CARD USERS WITH CUSTOMER SATISFACTION AS A MEDIATING VARIABLE Puspita, Dela; Sarmigi, Elex; Azhar, Azhar
Distribusi - Journal of Management and Business Vol. 12 No. 2 (2024): Distribusi, September 2024
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/distribusi.v12i2.563

Abstract

This study aims to examine the Influence of Product Quality and Price on the Loyalty of Telkomsel Prepaid Card Users with Customer Satisfaction as a Mediating Variable. This research employs a quantitative method with a sample size of 101 respondents who are Telkomsel card users in Sungai Penuh City, calculated based on the Lemeshow formula. Data was collected using a questionnaire distributed online via Google Forms and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results of the study show that price has a positive effect on customer satisfaction. Price does not have an effect on consumer loyalty. Customer satisfaction has a positive effect on consumer loyalty. Product quality has a positive effect on customer satisfaction. Product quality does not have an effect on consumer loyalty. The study also proves that customer satisfaction does not mediate the relationship between price and consumer loyalty, but customer satisfaction does mediate the relationship between product quality and consumer loyalty.

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