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INDONESIA
Journal of Institution And Sharia Finance
ISSN : 26546043     EISSN : 26205130     DOI : -
Core Subject : Economy,
Journal Of Institution And Sharia Finance compile writing and research on Islamic financial institutions, Islamic banking, sharia business management, strengthening people's economy, Islamic financial management.
Arjuna Subject : -
Articles 3 Documents
Search results for , issue "Vol. 7 No. 2 (2024): DESEMBER" : 3 Documents clear
Analisis Penerapan Strategi E-Service Quality dalam Upaya Mempertahankan Kepercayaan Nasabah Bank Syariah Indonesia KCP Makassar Veteran Nurhayati Yati; Ilham Gani; Supriadi Hamid
Journal of Institution and Sharia Finance Vol. 7 No. 2 (2024): DESEMBER
Publisher : Program Studi Perbankan Syariah, IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis bagaimana penerapan strategi ­service quality maupun e-service quality dalam upaya mempertahankan kepercayaan nasabah Bank Syariah Indonesia KCP Makassar Veteran. Penelitian ini menggunakan metode deskriptif kualitatif, dengan maksud untuk memahami fenomena tentang apa yang dialami oleh subjek penelitian misalnya perilaku, persepsi, motivasi, dan tindakan dengan cara deskriptif. Dengan pendekatan fenomenology dan teknik pengumpulan data yaitu observasi, wawancara dan dokumentasi. Disamping itu, peneliti menggunakan data-data sekunder yang diperoleh dari menelaah buku-buku, jurnal, artikel, dan pendukung lainnya. Data yang diperoleh kemudian diuji keabsahannya menggunakan metode triangulasi sumber. Hasil penelitian ini dapat disimpulkan bahwa, 1) penerapan strategi service quality dalam upaya mempertahankan kepercayaan nasabah Bank Syariah Indonesia KCP Makassar Veteran yaitu dilihat berdasarkan standar pelayanan yang terdiri dari 6 dimensi, yaitu kepatuhan (compliance), jaminan (assurance), keandalan (realibility), bukti nyata atau bukti langsung (tangibles), empati (empathy) dan daya tanggap (responsiveness). 2) penerapan layanan elektronik banking (e-service quality) dalam upaya mempertahankan kepercayaan nasabah Bank Syariah Indonesia KCP Makassar Veteran yaitu melalui beberapa dimensi pelayanan digital yang meliputi Efficiensy (efisiensi), Fullfillment (pemenuhan produk), Sistem Availablity (ketersediaan sistem), Privacy (keamanan), Responsiveness (ketanggapan), Compensation (kompensasi), dan Contact (kontak).
Dampak Polusi Plastik Bahari terhadap Sosial Ekonomi Pariwisata Bekerlanjutan pada Pesisir Pantai Kendari dan Konawe Imran, Muhammad
Journal of Institution and Sharia Finance Vol. 7 No. 2 (2024): DESEMBER
Publisher : Program Studi Perbankan Syariah, IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/joins.v7i2.6183

Abstract

Marine plastic waste has become a big scourge for local governments in Indonesia in developing the coastal tourism ecosystem. To reduce marine plastic waste, local governments in Indonesia have implemented various policies, but the impact has not been published well academically. This study aims to provide an in-depth approach to the consequences of marine plastic waste on socio-economic growth, especially on the coastal tourism industry in Kendari Southeast Sulawesi, such as how local communities and tourism visitors receive the consequences of the prohibition of littering, as well as the potential for behavior and change. In addition to conducting a survey of changes in the behavior of leaders and managers in beach tourism, this study will also conduct a statistical approach to measure and test the impact of economic growth of Kendari city as the capital of Southeast Sulawesi Province due to marine plastic waste. The results of the multiple linear regression model estimate show that marine plastic waste has a negative effect on the GDP of Kendari city per capita (coefficient -0.10, p-value 0.000). This means that an increase in the amount of marine plastic waste per kilometer of beach in the city of Kendari will reduce the GDP of the city of Kendari per capita. In addition, the number of tourist visits per year in the city of Kendari has a positive effect on the GDP of Kendari city per capita (coefficient 0.01, p-value 0.019). This shows that the increase in the number of tourist visits per year in the city of Kendari will increase the GDP of the city of Kendari per capita. The results of this study show that marine plastic waste has a negative effect on the socio-economy of local communities and beach tourism visitors in Kendari and Konawe.
ANALYSIS OF THE IMPLEMENTATION OF COMMUNITY-BASED TOURISM IN SUPPORTING HALAL TOURISM IN NORTH LOMBOK REGENCY: ANALYSIS OF THE IMPLEMENTATION OF COMMUNITY-BASED TOURISM IN SUPPORTING HALAL TOURISM IN NORTH LOMBOK REGENCY Abdurrahman, Abdurrahman; Mujahid Dakwah, Muhammad; Najib Roodhi, Mohammad; Handayani Rinuastuti, Baiq; Pahrudin, Pahrudin
Journal of Institution and Sharia Finance Vol. 7 No. 2 (2024): DESEMBER
Publisher : Program Studi Perbankan Syariah, IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/joins.v7i2.6059

Abstract

This study aims to analyze the application of community-based tourism in supporting the development of halal tourism in North Lombok. The research method used is a qualitative method with a case study approach. Data collection was carried out through in-depth interviews, observations, and documentation studies. The results of the study show that the implementation of community-based tourism has had a positive impact on the development of halal tourism in North Lombok. The local community is actively involved in the planning, management, and supervision of tourist destinations, so that they can meet the needs and preferences of Muslim tourists. In addition, community-based tourism has also improved the economic welfare of local communities through business opportunities and employment in the tourism sector. However, there are still several challenges in the implementation of community-based tourism, such as limited resources, coordination between stakeholders (local governments), and the capacity of local communities. Therefore, more comprehensive efforts are needed to optimize the implementation of community-based tourism in supporting the development of halal tourism in North Lombok.

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