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INDONESIA
Jurnal Riset Bisnis dan Investasi
Published by Politeknik Negeri Bandung
ISSN : 26408211     EISSN : 2684706X     DOI : -
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
JURNAL RISET BISNIS & INVESTASI (JRBI) is published by the Department of Commerce Administration, Politeknik Negeri Bandung (POLBAN) as a communication media and forum for discussing economic and business issues in both national and regional. This journal is published three times in a year, containing research results, literature studies, critical discussions, or critical and fresh original discussions. The editorial team of JRBI invites scholars, especially academia from universities to fill in various topics that become the focus of this journal.
Arjuna Subject : -
Articles 395 Documents
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Pengaruh Budaya Organisasi Terhadap Knowledge Sharing Mariza Cindo Putri; Sri Raharso
Jurnal Riset Bisnis dan Investasi Vol 2 No 2 (2016): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

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Abstract

Business organizations must have good characteristics and a differentiator from other organizations. Business organizations that have a strong organizational culture will be able to last a long time and can deal with change. An organizational culture consists of norms and values that guide the behavior of members of the organization. The behavior of members of the organization that occurred in the workplace one of them is knowledge sharing activities. In a learning organization, to gain new knowledge sharing activity is needed. With a strong organizational culture, knowledge sharing activities can be run successfully. This study aims to investigate the influence of organizational culture on knowledge sharing in PT Sandy Globalindo. The method used in this research is descriptive and associative, while the data collection techniques are to do interviews and distributing questionnaires to 135 employees by the census. The results of the descriptive analysis stating the organization's culture and knowledge sharing in PT Sandy Globalindo classified in either class. Based on the research that has been done, regression equation of Y = 9.790 + 0,608X. The study states that there is a positive relationship between organizational culture and knowledge sharing in PT Sandy Globlindo at 0.608 and organizational culture affects knowledge sharing of 36.9%.
Pengaruh Self Efficacy Terhadap Kinerja Karyawan Dila Agestian Cita LW
Jurnal Riset Bisnis dan Investasi Vol 2 No 2 (2016): Jurnal Riset Bisnis dan Investasi
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Abstract

Human resources have a major role in every activity of the company. The company's goal will be achieved by creating a good employee’s performance. One of the factors that affect the employee's performance is self-efficacy (a person's beliefs about the ability and chances to successfully achieve a certain task). Employees of the company should have high self-efficacy so it can improve the company performance because self-efficacy will encourage someone more eager to achieve optimal results in their performance. The good or poor employee performance can be determined by performance appraisal of employees based on the standard that has been set. The purpose of this research is to know employees self-efficacy, the employee's performance at PT Sandy Globlino (SND), and to determine the effect of self-efficacy to employees performance at PT Sandy Globlindo (SND). This research use probability sampling technique, with 101 samples and spreading questionnaire using a Likert scale with interval data (1-5) to get data. Methods of data analysis used in this research include the classic assumption test, descriptive analysis, correlation analysis, hypothesis testing, regression analysis, and coefficient determination. The results of this research is self-efficacy of employees at PT Sandy Globlindo (SND) has self-efficacy with levels of good or high, the performance of employees at PT Sandy Globlindo (SND) have levels of good or high, and the results show that there is a positive and strong relationship between self-efficacy to employees performance in PT Sandy Globlindo (SND) with a correlation value of 0.746. Other than that obtained results that Y = 31.328 + 0,746X which means that if self-efficacy increased one unit then the performance of employees will increase by 0.746 units. This research also obtained results that self-efficacy able to explain the performance of SND’s employees by 55.7% and 44.3% explained by other factors not examined in this study.
Peranan Total Quality Management Dalam Meningkatkan Kepuasan Konsumen Asrizal Asrizal; Mukaram Mukaram
Jurnal Riset Bisnis dan Investasi Vol 2 No 2 (2016): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

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Abstract

One of the characteristics that the resulting product quality is the emergence of consumer satisfaction. Customer satisfaction will be achieved when the product quality of an organization that is supported by the implementation of Total Quality Management (TQM). The purpose of this study is to determine the level of implementation of TQM at Sekolah Dasar Islam Terpadu Bina Insan Mulia, determine the level of customer satisfaction atSekolah Dasar Islam Terpadu Bina Insan Mulia, as well as to determine whether TQM affects customer satisfaction at Sekolah Dasar Islam Terpadu Bina Insan Mulia. This study used a saturated sample technique by using the entire population of 113 as the study sample. Based on the results of the research level of implementation of TQM at Sekolah Dasar Islam Terpadu Bina Insan Mulia already "good" it is based on the mean value of 4.0613 is in the interval 3.41 to 4.20, which means that the rate of implementation of TQM at Sekolah Dasar Islam Terpadu Bina Insan Mulia is good. the level of customer satisfaction atSekolah Dasar Islam Terpadu Bina Insan Mulia Bekasi is at a level that is "good" it is based on the mean value of 4.1505 is in the interval 3.41 to 4.20, which means that the level of consumer satisfaction atSekolah Dasar Islam Terpadu Bina Insan Mulia is good. From the results obtained regression analysis models regression coefficient is Y = 9.274 + 0.429x which means that if there is no value of TQM variable, the value of variable consumer satisfaction is equal to 9.274 and if there is additional 1 value of TQM variable then customer satisfaction variable will increase by 0.429. Significance value 0,000 lower than the probability value of 0.05 indicates that the TQMvariable significantly influence customer satisfaction variable. Rated R-square of 0.689 or 68.9% means that the contribution of TQM variable to customer satisfaction variable is at 68.9% while the remaining 31.1% is contributed by other variables outside the study
Pengaruh Suasana Toko Terhadap Kepuasan Pelanggan Rizky Carlos Pandapotan; Maya Setiawardani
Jurnal Riset Bisnis dan Investasi Vol 2 No 2 (2016): Jurnal Riset Bisnis dan Investasi
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Abstract

Store atmosphere is a condition in a store that is formed by the tangible and intangible components, which can influence consumer behavior, such as customer satisfaction. Customer satisfaction is the level of one's feelings after comparing the performance or perceived value with expectations. This study used a quantitative method, such questionnaires which distributed to 142 respondents and also the observations results. In addition, this study uses three types of analysis to achieving the objectives, namely descriptive analysis, correlation analysis and linear regression analysis. Meanwhile, the results of this study indicate that store atmosphere good categories with a mean value of 3.72 and customer satisfaction at high category with a mean value of 4.09. In addition, the coefficient of determination test indicates that the effect of store atmosphere contributes 27.7%to customer satisfaction and the other of 72.3% is the contribution of the influence from the other variables which not examined in this study. Based on test results obtained linear regression equation such Y = 26.711 + 0,367X. This is show that if there is additional to the store atmosphere, the customer satisfaction will be increased by 0,367. And the results of hypothesis testing indicate that there are significant influences between store atmosphere and customer satisfaction at theToko Buku Togamas Branch Supratman Bandung.
Pengaruh Gaya Kepemimpinan Transformasional Terhadap Perilaku Kerja Karyawan Vinona Vamalya Rahayu; Harmon Chaniago
Jurnal Riset Bisnis dan Investasi Vol 2 No 2 (2016): Jurnal Riset Bisnis dan Investasi
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Abstract

Manage the human resources that are owned by the company. Quality leadership is often regarded as one of the important factors in the success or failure of the enterprise. Leadership style is often done at the company leader is transformational leadership style. Leaders with transformational leadership giving effect to the subordinates to include her participation in goal setting, problem-solving, decision making, and provide feedback. Leadership style leader can influence the behavior of its employee's work. This study aims to determine how the transformational leadership style, employee behavior and the effect of transformational leadership style on the behavior of employees at Suzuki Dealer Restu Mahkota Karya Cibadak. The method used in this research is a descriptive method, while the data collection techniques are to do interviews and distributing questionnaires to 102 respondents who were determined by non-probability sampling. Based on the research that has been done, regression equation Y = 0.874 + 0,807X. The study states that the transformational leadership style and behavior of existing employees at the Suzuki Dealer Cibadak Restu Mahkota Karya has a positive correlation of 0.807 and transformational leadership style influence the behavior of the employee as much as 65%.
Analisis Kinerja Keuangan PT Perusahaan Gas Negara (Persero) Tbk. Periode 2016-2019 Muhammad Iqbal Nurfauzan; Rengga Madya Pranata; Wildan Army Abdillah
Jurnal Riset Bisnis dan Investasi Vol 7 No 3 (2021): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jrbi.v7i3.2640

Abstract

Tujuan penelitian untuk mengetahui kinerja PT. Perusahaan Gas Negara (Persero) Tbk. menggunakan rasio keuangan sebagai alat ukurnya. Rasio keuangan yang digunakan adalah likuiditas (current dan quick ratio), solvabilitas (DER dan debt to equity ratio), dan profitabilitas (ROI dan ROE). Penelitian ini merupakan penelitian komparatif dengan menggunakan metode studi kepustakaan. Jenis data yang digunakan adalah data sekunder berupa laporan keuangan periode 2016-2019. Analisis data menggunakan rumus yang telah ditentukan. Hasil penelitian menunjukkan bahwa PT. PGN mampu membayar utang lancarnya dengan atau tanpa memasukkan persediaan. PT. PGN memiliki aset dan modal yang dapat digunakan untuk menjamin hutangnya, nilai DAR dan DER yang diperoleh cukup tinggi sehingga adanya kemungkinan perusahaan mendapatkan profit yang berkurang karena meningkatnya biaya bunga yang harus dibayar. Laba bersih yang dapat diperoleh oleh PT. PGN sangatlah kecil jika dibandingkan dengan nilai total aktiva dan ekuitasnya sehingga perusahaan memiliki nilai ROI dan ROE berada dibawah rata-rata industri.
Pengaruh Orientasi Kewirausahaan dan Orientasi Pasar Terhadap Inovasi Produk dan Kinerja Perusahaan (Usaha Mikro Kecil Kabupaten Bandung Barat) Rari Ulima Fitri
Jurnal Riset Bisnis dan Investasi Vol 7 No 3 (2021): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jrbi.v7i3.3235

Abstract

The performance of SMEs determine the level of gross domestic product. The COVID-19 pandemic has impacted the performance of MSMEs but it can be improved through product innovation. This study aims to analyze the effect of entrepreneurial orientation and market orientation on product innovation and firm performance. The research method used is explantory survey to reveal the correlation and influence between research variables. The data collection technique used a questionnaire with respondents of micro and small businesses in West Bandung Regency with a sample size of 50 companies. Hypothesis testing using Structural Equation Modeling (SEM) based on variants processed using Partial Least Square (PLS) applications. The results show that entrepreneurial orientation has a positive effect on market orientation, market orientation has a positive effect on product innovation, product innovation has a positive effect on company performance, entrepreneurial orientation has an indirect effect on product innovation through market orientation.
Pengaruh Kualitas Pelayanan Bus Kota DAMRI Terhadap Kepuasan Pelanggan (Studi pada Penumpang Bus Kota DAMRI Bandung) Maulida Wahyu Fadhilah; Sholihati Amalia
Jurnal Riset Bisnis dan Investasi Vol 7 No 3 (2021): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jrbi.v7i2.3254

Abstract

Bandung is the 14th most congested cities in Asia according to the Asian Development Bank. Congestion that occurs is caused by the high use of private vehicles rather than the use of public transportation. One of the public transportations in Bandung is the DAMRI city bus. However, in the last three years there has been a decline in the number of DAMRI city bus passengers and various complaints have been found from the services provided. This study aims to determine the service quality and customer satisfaction of DAMRI Bandung city buses and the influence of DAMRI Bandung city bus service quality on customer satisfaction. This study uses a quantitative approach with a sample of 384 respondents. The results of this study indicate that service quality and customer satisfaction are in the good category. Then, service quality has a significant and positive effect on customer satisfaction with an effect of 65.8%.
Faktor yang Mempegaruhi Perilaku Peralihan Pelanggan: Peran Mediasi Kepuasan dan Kepercayaan Pelanggan Muthmainah; Muhammad Cholil
Jurnal Riset Bisnis dan Investasi Vol 7 No 3 (2021): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jrbi.v7i3.3437

Abstract

This study aims to examine and discuss the factors that influence customer switching behavior to other products and/or institutions with respondents consisting of customers of Islamic banks in the Surakarta area using the convenience sampling technique. The results are: (1) there is a positive effect between service quality on customer satisfaction and customer trust, between religiosity on customer trust, between customer experience on customer satisfaction and customer trust; (2) customer satisfaction has a negative effect on customer switching behavior; (3) a mediating role of customer satisfaction on the effect of service quality and customer switching behavior. Whatever the outcome, managers and/or employees must periodically expand their efforts to achieve customer satisfaction and customer trust through increased service quality excellence, sharia value conformity, and the excellent customer experience to anticipate possible customer switching behavior. The theoretical and practical implications, as well as the limitations of research, will be later discussed.
Improving Employees' Performance Through Creating a Conducive Spiritual Environment in The Workplace Sugeng Ahmad Riyadi; Diba Aris Anggraini
Jurnal Riset Bisnis dan Investasi Vol 7 No 3 (2021): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jrbi.v7i3.3450

Abstract

Many people think improving everything always has to do with material things and neglects spiritual things. Even though spiritual matters also significantly influence something in life, including something related to employee performance. This study aims to analyze the effectiveness of creating a conducive spiritual environment in the workplace on employee performance in achieving organizational goals. A total of 300 targeted questionnaires were distributed to employees in the Jabodetabek area using simple random sampling and obtained 379 complete responses from respondents. Data analysis was performed using descriptive statistical methods, correlational, and regression with the help of SPSS software. The results showed that the conducive spiritual environment in the workplace contributes positively to employees' performance. This research is expected to contribute in the form of positive conclusions and recommendations, for the academic world and the industrial world.

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