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INDONESIA
IJIES (International Journal of Innovation in Enterprise System)
Published by Universitas Telkom
ISSN : -     EISSN : 25803050     DOI : -
Core Subject : Science, Engineering,
Computer Science & IT Control & Systems Engineering
Arjuna Subject : -
Articles 258 Documents
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Smart City: The main assist factor for smart cities Analysis: a systematic review Triana Puspita Ningrum; Lukito Edi Nugroho; Muhammad Nur Rizal
International Journal of Innovation in Enterprise System Vol. 5 No. 1 (2021): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/ijies.v5i01.109

Abstract

Initially, A smart city was originally a solution used to deal with the environmental crisis that tookplace in the 20th century. Smart city concepts derive from the use of technology and knowledge toenhance society's efficiency and competitiveness. The indicators are needed that support theachievement of a smart city. We will analyze the indicators that can impact the smart cityachievement in this article. The aim of this study is to identify the indicators that influence theprocess of developing a smart city in order to be able to help other cities to establish sustainablepolicies and work plans so that they can prepare themselves for a smart city consistently. From theresults of content analysis and descriptions of literature reviews, it is concluded that the indicatorsmost used in the assessment of smart cities are divided into eight groups of indicators, includinggovernance, economy, living, mobility, environment, people, branding, and demography.
Enterprise Resource Planning of Procurement Process with SAP MM Module Dhuhadmya Anggiya Kirana; Muhardi Saputra; Warih Puspitasari
International Journal of Innovation in Enterprise System Vol. 5 No. 1 (2021): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/ijies.v5i01.120

Abstract

PT XYZ is one of the mining companies in Indonesia that has many subsidiaries. From userinterviews, there’s a problem in carrying out daily transactions in the procurement process. There isno integration between departments when using existing applications, lots of inappropriate data, andsome documents with missing files. Thus causing data not on time and working time. The analysiswas carried out using a conceptual model to see the problems and needs in PT XYZ. ERP systemneeds to be implemented, coordinating the company’s business processes and reset the company’sinfrastructure and standardization. The ERP system in the material management module will beimplemented using the ASAP method because this method is tailored to the company. The ASAPmethod can describe implementation activities to support project management and data migrationfaster than other implementation methods.
Performance Appraisal Design In The Grand Mutiara Hotel Housekeeping Division Using BARS Assessment Model Muhammad Fachrurrozi Akbar; Christanto Triwibisono; Fida Nirmala Nugraha
International Journal of Innovation in Enterprise System Vol. 5 No. 1 (2021): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/ijies.v5i01.89

Abstract

Frequently receiving customers complaints makes the Grand Mutiara Hotel decrease in monthlyguests number, caused by customer’s dissatisfaction with the hotel’s facilities and services. It occursdue to the crew’s disappointment, especially in the housekeeping division dealing with theirworking-performance assessment to be an indicator of salary payment. Redesigning the assessmentwas carried out by paying attention to factors affecting the working performances. The subject ofthis research was the Grand Mutiara Hotel. This research utilized the BARS (Behavior AnchorRating Scale) method that was an effort to diagnose and reveal individual behavior to be suitablewith the company’s objectives. This method aimed to determine which factors influencing theworking-performance and delivering the assessing guideline containing clear indicators should be inthose factors. Sampling used a purposive random sampling by taking two respondents in each subgroup consisting of housekeeping, security, F&B, engineering, and front office divisions. Further,other samples were coming from supervisors of each sub-group, managers, and HRD. This studyindicates five factors affecting the working-performance, such as tangibility, reliability, assurance,responsiveness, and empathy.
The Effect of Work Environment, OHS, and Job Satisfaction on Employee Performance: A Case Study of Private Defense Company in Indonesia Jodia Ridha Arrozak; Agus Achmad Suhendra; Ilma Mufidah
International Journal of Innovation in Enterprise System Vol. 5 No. 1 (2021): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/ijies.v5i01.113

Abstract

Intense competition in Indonesia forces private companies in the defense industry to be morecompetitive. PT. Z is one of the largest private defense products and equipment manufacturer inIndonesia. To retain competitiveness, PT. Z must provide defense products and equipment with thebest quality and deliver it on-time. The quality and on-time delivery of products and equipmentfulfillment rely on the performance of employee at PT. Z. Over the last few years, employeeperformance at PT. Z constantly decreased. The decrease of employee performance can be causedby several factors including work environment, occupational health and safety, and job satisfaction.This research will examine the effect of work environment (WE), occupational health and safety(OHS) and job satisfaction (JS) on employee performance (EP). The analysis was carried out usingthe PLS-SEM with 120 samples taken from production and engineering division at PT. Z. The resultshows that there are positive and significant effect of WE on EP, WE on JS, OHS on JS, and JS onEP. JS also mediates the effect of OHS on EP. On the other hand, OHS does not have a direct effecton EP and JS cannot mediate the effect of WE on EP.
Gamification for Student Achievement in Classroom: In Search of Requirement for Student Achievement Application Rayinda Pramuditya Soesanto
International Journal of Innovation in Enterprise System Vol. 5 No. 2 (2021): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/ijies.v5i02.138

Abstract

There are numerous methods available in the education arena for increasing student participation inclass. The experience that students have during class is critical not just for the students, but also forthe instructor. Student achievement in the classroom can be increased to the point that the studentenjoys performing class tasks. Problems arise when the students are burned out because they areexhausted by learning, especially online learning during the pandemic situation. It is necessary todevelop an application that may be utilized as a tool to assist teachers and students in managing studentachievement through the use of gamification. The objective of this study is to ascertain whichrequirements and functions should be incorporated into the design of the student achievementapplication. User centered requirement engineering approach is used in this research to elicit therequirement from the users. Lecturers and students were employed as respondents in this study toascertain the development phase's priorities and essential functions. The application's functions andcharacteristics are separated into two broad categories: technical and usability / content. The Delphitechnique is used to identify the function/characteristics. Further research could be conducted todevelop systems / applications based on the functional requirements identified during the study inorder to develop a student achievement application.
Superior Management Support and Coffee Introduction Technology on Operational Performance CCT Company Almerindo Bianco Sequeira; Luciana Andrawina
International Journal of Innovation in Enterprise System Vol. 5 No. 2 (2021): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/ijies.v5i02.118

Abstract

An important area in the company is the operational field that ensures business operations toimprove the company's operational performance over a certain period. The purpose of this study isto propose a conceptual model for further research on the effect of superior management supportand coffee introduction technology to improve company operational performance. Operationalperformance refers to the company's capability, which is indicated by the aspects of cost, productionvolume, fulfilment of demand, customer handling, process control and quality. A number of datawill be required and collected in this study to test the existing hypothesis models. The data werecollected using a questionnaire that was distributed directly to individual workers in the companywith positive questions on a 6-point measurement scale from strongly agree to strongly disagree.Data processing will be carried out using the SEM-AMOS method. One of the results of operationalperformance is customer focus, which is the orientation of a series of services provided to customersto improve customer satisfaction. The mechanism for eliminating waste and creating added valuefor the company is process control and improvement at every stage of the process in the company.The results of this study present a conceptual model for further research with the aim of knowing theeffect of superior management support, consumer focus, and process control, and coffeeintroduction technology on the operational performance of CCT companies in Timor-Leste.
Identification and Indicators of ERP Implementation Success Factor – a Literature Review Warih Puspitasari; Muhardi Saputra; R. Wahjoe Witjaksono
International Journal of Innovation in Enterprise System Vol. 5 No. 2 (2021): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/ijies.v5i02.132

Abstract

Enterprise Resources Planning has become one of the business and management applications that arebelieved to be able to improve the performance of companies and or organizations to be more efficientand effective. However, based on much research, the success rate of ERP implementation isquestionable. Although the success of ERP implementation is often published in research, the failurerate of ERP system implementation is relatively high. Therefore, this study is to find out the problemsand challenges faced by organizations in implementing ERP, by reviewing the existing literature onresearch on factors that influence the success of ERP implementation. The approach taken is to reviewseveral related research articles published in the 2015-2020 period from several publishers, namelyEmerald Online, Science Direct, IEEE, and SAGE. The sample size for the last 5 years is expected toshow the up-datedness of the data taken from the research article. New ideas that will emerge fromthis discussion are the main factors causing the success of ERP implementation for organization, sothat they can be used to reduce the failure rate of ERP implementation in the future by proposing anERP implementation model.
RACI Matrix Design for Managing Stakeholders in Project Case Study of PT. XYZ Rahmad Dwi Putra Suhanda; Devi Pratami
International Journal of Innovation in Enterprise System Vol. 5 No. 2 (2021): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/ijies.v5i02.134

Abstract

Stakeholders are one of the most significant factors in the success of a project. The creation of goodteam performance in a project is caused by clear work responsibilities given to each projectstakeholder so that stakeholders have responsibility for their work and can complete their workcorrectly. The responsibility assignment matrix is a method for managing the roles of each resourceand describing the relationship between jobs for each job in the project, which is classified into fourparts, namely Responsible, Assignment, Consult, and Informed. In this paper, a matrix will bedesigned to manage the work assignments of each stakeholder involved in the case of delays in projectcompletion at PT. XYZ uses the RACI Matrix method as a guide. The results of the work assignmentmatrix design in the case study project of PT. XYZ shows that 12 stakeholders are grouped into fourclassifications according to the RACI components, which are arranged based on the level of interestand responsibility of each stakeholder to the project.
Developing Strategies to Improve Business Model of Online Laundry Marketplace Startup Taqyya Naufinda Asnin; Yudha Prambudia; Rosad Ma’ali El Hadi
International Journal of Innovation in Enterprise System Vol. 5 No. 2 (2021): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/ijies.v5i02.136

Abstract

The Infineeds is a startup engaged in online laundry marketplace services for households. The currentonline marketplace business can be considered as a fairly competitive business, especially forInfineeds which is a new business or startup. Therefore, it is important for Infineeds to have a wellprepared sustainable business model. The Business Model Canvas was used to analyze Infineeds'business model. With a Strengths, Weaknesses, Opportunities, Threats analysis approach, alternativebusiness development strategies are obtained that are in accordance with the company's internal andexternal environmental conditions. The weighting using Quantitative Strategic Planning Matrix isdone to get alternative priorities for business development strategies. The priority alternatives are thenincluded in the Business Model Canvas as a new component. The results of the analysis show thatInfineeds is in a growth-oriented strategy position, which is to take advantage of internal strengths totake advantage of as many opportunities as possible with the highest alternative development strategyis the strategy to using Search Engine Optimization with Total Attractiveness Score is 6.62 as well asthe development of a business model canvas on the components of channels, key activities, and keypartners
Marketing Communication Program Design of Online Travel Agent Kliktrip Using Benchmarking and Analytical Hierarchy Process Methods Alviera Suci Damayanti; Sari Wulandari; Meldi Rendra
International Journal of Innovation in Enterprise System Vol. 5 No. 2 (2021): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/ijies.v5i02.137

Abstract

Kliktrip is an Online Travel Agent (OTA) that has trip & activities facilities and was established in2018 in Bandung. Kliktrip sales are still experiencing a decline due to low public awareness ofKliktrip which is seen through the number of downloads on mobile apps and Instagram followers.Kliktrip sales are still experiencing a decline and public awareness of Kliktrip is still low becauseKliktrip has not implemented 7 out of 8 marketing communication mix optimally. Therefore, researchwas conducted to design an effective marketing communication program for Kliktrip by usingbenchmarking and Analytical Hierarchy Process (AHP) methods. Based on the results of AHP dataprocessing, it can be seen that the selected benchmark partner is Explorer.id with a total priority vectorvalue of 0.44 and benchmark results with Explorer.id concluded that Kliktrip needs to increases thevalue of SEO, page views, and unique visitors on the website, creates a Tiktok’s account, webisode,and video podcasting, collaborates with cross-promotion, makes contests (giveaways), increase thenumber of downloads and reviewers on mobile apps, implementing mobile billboards and causerelated marketing, increasing customer service operational time, participating in exhibitions, andcollaborating with influencers.

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