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INDONESIA
MABIS: Manajemen dan Bisnis
Published by Universitas Surabaya
ISSN : 14123789     EISSN : 24771783     DOI : http://dx.doi.org/10.24123
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Manajemen & Bisnis (MABIS) is an open access journal with ISSN 1412-3789 and e-ISSN 2477-1783. The editorial board invites authors and experts to publish and share their ideas through scientific and empirical research in the field of Management and Business. The major objective of the publication is to improve theories, concepts, and practices in the field of management and business. The dissemination of research will enable young researchers, and practitioners to present and share their scientific empirical findings. We are going to be a bridge between theories and practices in management and business.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 567 Documents
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Financial technology and personal financial management: The mediating role of digital financial inclusion Ana Mufidah; Kamila Nur Afifah; Sumani Sumani
Manajemen dan Bisnis Vol 25, No 2 (2026): July 2026
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i2.1117

Abstract

Although financial technology has increased university students’ opportunity to use digital financial services, differences in their financial management behavior show that access alone does cannot guarantee good financial management. Therefore, this study examines whether digital financial inclusion plays a mediating role in association between financial technology and personal financial management. The sample for this research was 370 respondents. Data were analyzed using PLS-SEM. According to the outcomes of the study, there is an effect between financial technology on digital financial inclusion and personal financial management. Digital financial inclusion contributes substantially to personal financial management. Furthermore, digital financial inclusion has been shown to facilitate the relationship between connection between financial technology and personal financial management. This study enriches the literature on personal financial management behaviour, particularly by examining the contribution of financial technology and the mediating role of digital financial inclusion. The practical implication is that advancing digital financial inclusion via enhanced digital infrastructure, user-oriented financial platforms, and financial literacy support from policymakers and fintech providers can facilitate future financial planning and strengthen personal financial management.
Building small medium enterprise competitive advantage through situational leadership, digital marketing capabilities and innovation Muhammad Taufik; Valentino Aris; Rizal Bakri; Farida Islamiah; Husni Mubarak
Manajemen dan Bisnis Vol 25, No 3 (2026): November 2026 (Online First)
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i3.1159

Abstract

Small and medium enterprises increasingly need adaptive leadership and digital marketing capabilities to sustain competitiveness in dynamic digital markets. This study examines the influence of situational leadership and digital marketing capability on sustainable competitive advantage among SMEs in Makassar, with digital marketing innovation positioned as a mediating variable. Data were collected from 304 SME owners through a structured questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that situational leadership and digital marketing capability significantly enhance digital marketing innovation, with situational leadership emerging as the stronger determinant. Digital marketing innovation and situational leadership were found to exert significant positive effects on sustainable competitive advantage, while digital marketing capability showed no significant direct effect on competitive outcomes. Mediation analysis confirmed that digital marketing innovation significantly mediates both the relationship between digital marketing capability and situational leadership to sustainable competitive advantage. These results suggest that digital marketing capability functions as a strategic prerequisite rather than a direct driver of competitive advantage, and that its value is only realized when actively transformed into innovative marketing practices. The study contributes to the dynamic capabilities literature and extends situational leadership theory by demonstrating that adaptive leadership and digital capabilities must be channeled through innovation to generate sustainable competitive value in resource-constrained SME environments.
From strategy to implementation: a relational model of vertical-horizontal alignment in Indonesian financial services Andy Iskandar Iskandar; Elliot simangungsong; Eka Ardianto
Manajemen dan Bisnis Vol 25, No 2 (2026): July 2026
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i2.1126

Abstract

Vertical-horizontal strategy alignment is essential for translating top management's formulated strategy into coherent work priorities across hierarchical levels and organizational functions. However, limited research has explicitly examined the enabling factors of vertical-horizontal alignment and the relational mechanism through which these factors shape strategy implementation. This study aims to identify the key factors enabling vertical-horizontal alignment and to develop a relational model explaining how these factors jointly support strategy implementation. Adopting an interpretive qualitative approach and a multiple-case study design, the study draws on 20 semi-structured interviews with directors, general managers, and managers from four Indonesian financial services organizations. The findings reveal six core enablers: clear strategy, strong leader, strategic management office, management system, communication, and open discussion. These enablers do not operate in isolation but interact as a dynamic relational system in which clear strategy functions as the central integrative factor linking strategy formulation and implementation, while the entry point into the alignment process may vary across organizations. This study contributes to the strategy implementation literature by reframing vertical-horizontal alignment as a dynamic relational process. Practically, it provides a diagnostic basis for organizations seeking to strengthen cross-level and cross-functional alignment in strategy implementation.
Financial slack, capital intensity and firm performance: evidence from global listed firms Liliana Inggrit Wijaya; Dony Sultan Syarifudin; Zunairoh Zunairoh
Manajemen dan Bisnis Vol 25, No 3 (2026): November 2026 (Online First)
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i3.1247

Abstract

Financial slack may preserve operating continuity and investment capacity, but excess resources can weaken financial discipline. This study examines the within-firm association between financial slack and firm performance and formally tests whether it varies with capital intensity and growth opportunities. We construct a pooled-standardized, equally weighted Financial Slack Index from cash holdings, liquidity, and unused debt capacity for 4,832 firm-year observations from 524 listed firms in 21 countries during 2016-2025. Firm and year fixed-effects models are complemented by country-year effects, country-exclusion and equal-weighting checks, wild-country bootstrap inference, COVID-period tests, alternative index construction, and omitted-variable sensitivity analysis. Financial slack is positively associated with return on assets (b = 0.0170, p < .001) and market-to-assets. Capital intensity is negatively associated with performance, whereas the continuous financial-slack-by-capital-intensity interaction is insignificant. Formal slope comparisons show weak evidence of a stronger association among high-capital-intensity firms (p = .099), but strong evidence among high-growth firms (p < .001). The financial-slack slope does not differ across pre-COVID, COVID, and post-COVID periods. Results remain positive under country-year effects and after excluding the two dominant countries. The evidence supports financial slack as conditional financial flexibility, especially for growing firms, while remaining associative rather than causal.
The effect of brand image, shopping lifestyle, flash sale and e-WOM on impulse buying among Tiktok users Claudea Mandasyari; Rina Suthia Hayu
Manajemen dan Bisnis Vol 25, No 3 (2026): November 2026 (Online First)
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i3.1230

Abstract

This study examines the effects of brand image, shopping lifestyle, flash sale, and electronic word of mouth (e-WOM) on impulse buying among TikTok Shop users in Indonesia. This investigation adopts a quantitative approach uilizing purposive sampling. Data were collected from 300 TikTok Shop users through a structured questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings indicate that brand image, shopping lifestyle, flash sale, and e-WOM have positive and significant effects on impulse buying. These conclusions imply that impulse buying is influenced not only by promotional strategies but also by consumers’ perceptions of brands, shopping-oriented lifestyles, and online interpersonal communication. This investigation adds to the increasing collection of research on social commerce by offering factual proof from the Indonesian TikTok Shop context and offers real ramifications for marketers in developing effective digital marketing strategies.
From 99+ to checkout: can a simple social nudge change everything? Iisnawati Iisnawati; Hera Febria Mavilinda; Yulia Hamdaini Putri
Manajemen dan Bisnis Vol 25, No 3 (2026): November 2026 (Online First)
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i3.1093

Abstract

The problem of transaction delays or cart abandonment in e-commerce remains a complex issue behind the high potential of e-commerce users. Delays can occur due to consumers' distrust, uncertainty, and risk perceptions. The social proof nudge strategy is carried out to increase trust and minimize this problem. Therefore, this study aims to empirically demonstrate the strong influence of social proof nudge on consumer purchasing decisions in e-commerce through trust. The urgency of this research stems from the high rate of cart abandonment in e-commerce, especially among consumers in Indonesia. This study uses primary data collected through questionnaires distributed to 200 e-commerce application users in Indonesia, using a non-probability purposive sampling technique. The data analysis method uses PLS-SEM with SmartPLS 4. The results of the study show that social proof nudge is proven to significantly increase consumer trust and purchasing decisions, and trust acts as a partial mediator that strengthens the relationship between the two. Thus, social proof and trust are the main factors in driving purchasing decisions in e-commerce.
Scarcity, FOMO, and impulse buying among NCT merchandise consumers Aifanda Hutami Nurani; Afrima Widanti
Manajemen dan Bisnis Vol 25, No 3 (2026): November 2026 (Online First)
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i3.1147

Abstract

The K-pop phenomenon in Indonesia has given rise to a unique consumption pattern, namely the impulsive purchase of official merchandise by fans with high emotional involvement. This study aims to analyze the mechanism of impulse buying among fans of the K-pop boy group NCT (known as NCTzen) in Indonesia by examining the role of FOMO as a mediator between perceived scarcity and impulse buying, as well as the Bandwagon Effect as a moderator, within the Stimulus-Organism-Response (S-O-R) framework. This quantitative study used data from 236 respondents who were active NCT fans, obtained through purposive and snowball sampling, and analyzed using PLS-SEM. The results show that perceived scarcity has a significant effect on FOMO, and FOMO significantly drives impulse buying, whereas the direct effect of scarcity on impulse buying is not significant, confirming FOMO as a full mediator. The Bandwagon Effect is shown to strengthen the effect of scarcity on impulse buying. These findings indicate that product scarcity effectively drives impulse buying when it arouses social anxiety about being left behind, rather than merely conveying information about limited stock, with FOMO as the most dominant psychological factor. This study enriches the S-O-R framework within the context of digital fandom and offers practical implications for K-pop merchandise marketers, who can combine scarcity cues with social elements that trigger FOMO and the visibility of the community's collective behavior.
Determinants of GenZ' innovative work behavior in East Java: the mediating role of job performance Shinta Setia; Nanda Dwi Maharani
Manajemen dan Bisnis Vol 25, No 3 (2026): November 2026 (Online First)
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i3.1178

Abstract

Innovative work behavior (IWB) is a critical component of organizational competitiveness in the post-pandemic digital transformation era, which is marked by rapid technological change and high uncertainty. This study's objective is to examine the relationship between IWB and work stress, work engagement, and leader-member exchange (LMX), using job performance as a mediator. The Structural Equation Modeling (SEM-PLS) method was employed in this study's quantitative methodology. 145 Generation Z workers in East Java provided information via a Likert-scale survey. Three key conclusions are revealed by the data. First, work engagement significantly and favorably affects IWB and job performance. Second, while it has no influence on job performance, LMX significantly and favorably affects IWB. Third, although it has no direct impact on IWB, work stress has a detrimental and substantial impact on job performance. Additionally, the mediation study demonstrates that employee innovation is largely driven by work success. These results have three useful ramifications for businesses: Integrating mindfulness-based stress management programs; adaptive workloads into performance appraisal systems; and Training leaders to build high-quality LMX that focuses on emotional support and providing innovative autonomy.
Beyond monetary policy: how social security and bank credit drive money supply in Indonesia Hillin Qurrotu A&#039;yun; Shofwan Shofwan
Manajemen dan Bisnis Vol 25, No 3 (2026): November 2026 (Online First)
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i3.1132

Abstract

This study investigates the determinants of broad money supply (M2) in Indonesia, focusing on fiscal policy, banking intermediation, non-cash payment instruments, and monetary policy. Monthly data from January 2016 to December 2024 are analyzed using the Autoregressive Distributed Lag (ARDL) bounds testing approach to examine short- and long-run relationships. The results show that credit disbursement, third-party funds, and social security spending have positive and statistically significant effects on M2 in the long run. In contrast, village funds, debit/ATM cards, credit cards, and the reserve requirement have no significant effects in either the short or long run. The error correction term of −1.422 indicates rapid adjustment toward long-run equilibrium, while the model explains 92.7% of M2 variation (R² = 0.927). This study contributes empirical evidence on the role of social security in M2 dynamics by integrating fiscal, banking, payment, and monetary variables within a single ARDL framework. The findings highlight the importance of banking intermediation and targeted fiscal transfers in shaping long-run liquidity and underscore the need for policy coordination among the government, Bank Indonesia, and the Financial Services Authority (OJK).
Environmental social marketing and consumer food waste reduction: a stimulus–organism–response perspective Angga Pandu Wijaya; Euis Soliha; Endang Sutrasmawati; Made Virma Permana; Lennora Putit
Manajemen dan Bisnis Vol 25, No 3 (2026): November 2026 (Online First)
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i3.1172

Abstract

Social marketing has increasingly intersected with consumer behavior, particularly in addressing food waste, which remains a critical environmental issue due to overconsumption. This study examines the effects of environmental knowledge and environmental concern on food waste reduction behaviors, represented by recycling, reducing, and reusing, through the mediating role of environmental attitude. The Stimulus–Organism–Response (SOR) framework is used to explain cognitive and concern-based factors shape behavioral responses through internal psychological mechanisms. A quantitative approach with a causal research design was employed. Using purposive sampling, data were collected from 379 respondents and analyzed through structural equation modeling. The findings reveal that environmental knowledge and environmental concern do not directly influence recycling, reducing, and reusing behaviors. However, both significantly affect environmental attitude, which positively influences all dimensions of food waste reduction. Mediation analysis confirms that environmental attitude fully mediates the relationship between environmental knowledge, environmental concern, and food waste reduction behavior. These results highlight the importance of internal psychological processes in shaping sustainable consumer behavior. Therefore, social marketing strategies should emphasize attitude-based interventions, such as emotional appeals and nudging, as knowledge and concern alone are insufficient to encourage behavioral change.

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