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Contact Name
Nodi Marefanda
Contact Email
nodimarefanda@utu.ac.id
Phone
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Journal Mail Official
jpp@utu.ac
Editorial Address
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Location
Kab. aceh barat,
Aceh
INDONESIA
Jurnal Public Policy
Published by Universitas Teuku Umar
ISSN : 24775738     EISSN : 25020528     DOI : -
Core Subject : Social,
RNAL PUBLIC POLICY (JPP) merupakan jurnal elektronik online yang diterbitkan oleh lembaga penerbitan Jurusan Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Teuku Umar. JPP memuat kajian seperti Kebijakan Publik, Kebijakan Sosial, Pelayanan Publik, Administrasi Negara, Administrasi Bisnis, Politik dan Pemerintahan. Tujuan penerbitan jurnal ini adalah salah satu sarana untuk mewadahi kebutuhan peningkatkan kuantitas dan kualitas karya ilmiah dalam rangka pengembangan keilmuan, serta menyebarluaskan kajian Administrasi Negara, sekaligus sebagai wahana komunikasi di antara cendekiawan, praktisi, mahasiswa dan pemerhati masalah dan praktik Administrasi Negara. JPP terbit dua kali dalam setahun, tepatnya pada bulan April dan Oktober.
Arjuna Subject : -
Articles 309 Documents
Dukcapil Service Innovation in Improving the Quality of Service in the Lebong District Novliza Eka Patrisia; Hardi Warsono; Kismartini Kismartini; Reni Shinta Dewi
Jurnal Public Policy Vol 8, No 3 (2022): July
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v8i3.4599

Abstract

This article aims to describe and provide an overview of the application-based innovation of the Lebong Dukcapil Service in the process of making population administration documents in the Lebong Regency to improve the quality of quality public services. Registration Service as the service provider in the field of population and civil registration. This research uses descriptive qualitative research, data sources use interview techniques and direct observation in the field, as well as documentation. The results of this study indicate that population administration services through the Lebong Dukcapil Service application at the Lebong Regency Population and Civil Registration Service are quite good This is seen from the aspects: of relative advantage, suitability, complexity, possibility to try, and ease of observation. With the application-based innovation of the Lebong Dukcapil Service, it is expected to be able to improve service quality through effective and efficient service patterns, as well as being oriented towards innovation targets. possibility to try, and ease of observation. With the application-based innovation of the Lebong Dukcapil Service, it is expected to be able to improve service quality through effective and efficient service patterns, as well as being oriented towards innovation targets. possibility to try, and ease of observation. With the application-based innovation of the Lebong Dukcapil Service, it is expected to be able to improve service quality through effective and efficient service patterns, as well as being oriented towards innovation targets
Public Service Innovation Through the Implementation of the E-Boarding Pass System on Long Distance Trains at PT. Indonesian Railways (Persero) Muhammad Ardi Yudhanto; Asep Nurjaman
Jurnal Public Policy Vol 8, No 3 (2022): July
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v8i3.4994

Abstract

This article aims to find out how to innovate the implementation of the e-boarding pass system at PT. Kereta Api Indonesia (Persero) whether delivered well to train users or not, until they switch from conventional ticket printing to ticket printing system via e-boarding pass with smartphone. The problem is focused on the e-boarding pass system which the author considers very innovative in utilizing technology that is growing every year, especially services must think how they optimize their services, one of which is by utilizing technology in changing the old system that is considered irrelevant to use and there are always problems in it by overhauling certain aspects such as purchasing and printing tickets manually through tellers are being changed to online based system ranging from purchasing or printing tickets. To approach the problem of the author using a theoretical reference from Cresswell by using a type of qualitative research that is a literature study that uses books and other literature as the main object, because the author uses literature research then the data obtained through books and literature that supports research. This paper concludes that policy innovations in the implementation of the e-boarding pass system whether it goes as expected.
Implementation of Perceived Organizational Support (POS) to Support Employee Performance: A Case Study of the Yogyakarta Regional Personnel Agency Musdalifah Musdalifah; St. Nurhikma Maulida; Diah Astrini Amir
Jurnal Public Policy Vol 8, No 4 (2022): October
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v8i4.5028

Abstract

The purpose of this study was to analyze and elaborate on the role of Perceived Organizational Support (POS) in supporting the performance of employees at the Regional Personnel Agency (BKD), Special Region of Yogyakarta. POS is an employee's perception of how the organization contributes and cares about their well-being. In this study, researchers identified a number of factors thought to play a role in employee perceptions of the organization, namely organizational justice (four model justice), supervisor support, organizational rewards, and job conditions. This research is descriptive qualitative with data collection techniques carried out by conducting structured and in-depth interviews with key informants. The results showed that employees perceive the organization to treat them fairly (in terms of procedural, interpersonal, informational, and distributive). Employees also perceive getting good support from supervisors, the organization has implemented a good reward system (intrinsic and extrinsic) and conducive working conditions. In line with that, the results of this study indicate that BKD employees perceive the organization as contributing to and caring about their well-being
Effectiveness of Implementation of the PT. Semen Padang Social Responsibility Program Zikri Alhadi; Yulenri Arief Hidayat; Rahmadani Yusran; Nizamuddin Nizamuddin; Ory Riandini; Al Mukholis Siagiaan; Dally Angraini
Jurnal Public Policy Vol 8, No 4 (2022): October
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v8i4.5333

Abstract

This paper aims to describe the research results in the form of the effectiveness of the implementation of PT. Semen Padang in its Corporate Social Responsibility Program (CSR). Furthermore, the researcher describes the point of the performance of the CSR program PT. Semen Padang in Batu Gadang Urban Village. Moreover, this study aims to determine the implementation barriers the stakeholders faced and efforts to overcome the obstacles that hinder the effectiveness of the implementation of the CSR program of PT. Semen Padang. This study uses a qualitative approach with a descriptive method. Data was collected using observation, interviews, and documentation studies. In the findings of this study, it can be observed that the effectiveness of the implementation of the CSR program of PT. Semen Padang has an impact on the community empowerment process. This paper also explains that the data on potential beneficiaries of the program has not been consolidated; this has led to a double check by the Nagari Forum in identifying beneficiaries of the CSR program of PT. Semen Padang. Especially with the public’s understanding of the CSR program of PT. Semen Padang is still low, making the activities of this company become constrained in its implementation.
The Implementation of Inclusive Education in Indonesia: Challenges and Achievements Zola Permata Sari; Riska Sarofah; Yusuf Fadli
Jurnal Public Policy Vol 8, No 4 (2022): October
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v8i4.5420

Abstract

This study aims to show the factors in the successful implementation of inclusive education in Indonesia. And what causes obstacles to the implementation of inclusive education. This study uses a literature review through reading media from several national and international journals in the last 10 years that meet the criteria. The results show that the implementation of inclusive education in Indonesia has been quite successful in several big cities. This success is due to several supporting factors such as the existence of special educators, class management, and curriculum. However, there are still many small cities in Indonesia that are still not successful due to the unavailability of adequate facilities and lack of information about the inclusive education system. The government should not only pay attention to big cities but also pay attention to the problem of implementing inclusive education in small cities and make it easier to see data on the number of students with disabilities each year.
Social Capital in the Sustainable Development Tourism: A Case Study of Penyengat Island National Cultural Heritage Area Surjadi Surjadi; Hartuti Purnaweni; Muh Yusuf; Retno Sunu Astuti
Jurnal Public Policy Vol 8, No 3 (2022): July
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v8i3.4611

Abstract

Tourism is one of the industries with positive growth and the most dynamic that can make tourism a key sector to encourage economic growth, especially in providing jobs, increasing regional incomes and people's living standards, as well as encouraging the development of other sectors economically. Pulau Penyengat, which is the center of Malay civilization both in language and culture, with a million potentials, as well as characteristics and historical values that support local wisdom and have an important influence on regional economic, social and cultural growth, requires integrated, comprehensive and sustainable effort to become a leading sustainable urban tourism destination. This study aims to explore the role of social capital in supporting the realization of sustainable urban tourism in Pulau Penyengat. The important findings in this research are (1) bounding social capital is a type of social capital that forms and develops in sustainable tourism destinations on Pulau Penyengat; (2) strong ties in the community system are based on values, culture, customs, and kinship relationships; (3) the community is convinced that social capital is the key to success in developing sustainable tourism, although objectively there is a tendency for social capital to fade due to internal and external factors.
Analysis of Business Development Services in Improving Taxpayer Compliance of Micro, Small and Medium Enterprises Rudi Andrean; Milla Sepliana Setyowati
Jurnal Public Policy Vol 8, No 3 (2022): July
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v8i3.5399

Abstract

This study aims to analyze the role of implementing business development services (BDS) to improve the tax compliance of MSME taxpayers. To do this, a qualitative approach with the Library Research method is used. Data is collected by reviewing journals, conference publications, books, and other sources related to the research problem, such as news from credible sources, as well as final project research from another relevant research. The results of the study show that Business Development Services (BDS) is a form of business development services that facilitates MSME actors to grow. In Indonesia, the Director General of Taxes uses this program to encourage tax compliance by integrating it with tax socialization. This program then provides various event platforms that increase tax knowledge and perceptions of tax justice. The implication for the Tax Office is to be able to develop a BDS program that is as attractive as possible for MSMEs. This study provides originality as the first qualitative study to investigate the effect of BDS on tax compliance.
Analysis of the Employee Performance of the Palopo State Islamic Institute in Achieving Institutional Achievements Suharsih Suharsih; Ulfa Ulfa
Jurnal Public Policy Vol 8, No 4 (2022): October
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v8i4.5363

Abstract

This study aims to analyze the performance of employees in the financial sub-sector of the Palopo State Islamic Institute. The research method used in this study is qualitative, using a post-positivist research paradigm, which uses theory as a guide and a central point in finding and exploring what is hidden from the various phenomena studied by using data collection techniques, namely observation, in-depth interviews, and documentation. The results show that the performance of IAIN Palopo finance employees in achieving institutional performance with performance indicators from Russell, namely ability, motivation, and opportunity, can be said to be not optimal because the opportunity/opportunity indicators are not following government regulation no. 11 of 2017 concerning the management of Civil Servants. So it is expected that the culture of giving rewards/appreciation for employees with good performance and punishment for low-performing employees.
The Impact of Hotel Tax Revenue in the COVID-19 Era as an Increase in Regional Original Income in Indonesia Vinda Laurencia Pangkey; Ning Rahayu
Jurnal Public Policy Vol 8, No 4 (2022): October
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v8i4.5848

Abstract

The sharing economy as a new business model is certainly a challenge for the Government to make policies related to this digital transaction. Governments are generally slow to accommodate new business models. On the other hand, sharing economy companies have a great potential as they provide accommodation services. The purpose of this study is to analyze the challenges in increasing the revenue of Local Own-Source Revenue and the revenue opportunities from the expansion of the Hotel Tax Object due to the emergence of various types of sharing economy companies in Indonesia. The method used a qualitative method with data collection through literature study of various publications related to the theme. The results of the study show that in the collection of Hotel Taxes there are challenges in efforts to increase the revenue of Local Own-Source Revenue in Indonesia. First, the impact of Sharing Economy Companies on Hotel Tax Revenue through online platforms can cause a potential tax loss. Second, the impact of the COVID-19 pandemic on hotel industry business activities in the causes of business closures and decline revenue. Furthermore, in the collection of Hotel Taxes, there is an opportunity to increase the revenue of Local Own-Source Revenue in Indonesia, namely (1) the expansion of the Hotel Tax object through the improvement of the Law on Regional Taxes and Regional Levies by considering a new source of Hotel Tax revenue by online platforms in the form of accommodation facilities (2) Providing tax incentives in the form of reduced rates.
Public Policy Analysis in the Field of National Security: A Study on the Securitization of Illegal Asylum Seekers During the John Howard Administration in Australia Sena Septiana; Arfin Sudirman; Yusa Djuyandi
Jurnal Public Policy Vol 8, No 4 (2022): October
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v8i4.6032

Abstract

This article aims to understand the securitisation process of MV Tampa asylum seekers during the leadership of John Howard, who tended to perceive them as a threat. As one of the countries that ratified the International Convention regarding asylum seekers, this action became a problem because it was considered a form of Australia's inconsistency towards the Convention and drew many reactions from other related parties. This article aims to discover how MV Tampa asylum seekers are framed as a national threat to Australia using the concept of Securitisation and Illegal Asylum Seekers. In this article, the author uses a qualitative method with data collection techniques through document-based studies, internet-based studies, and interviews. The author finds that the policies taken by Australia are not always state-centric because of John Howard's motives in facing the 2001 federal election. In addition, asylum seekers tend to be framed as an existential threat to social security in Australia.