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INDONESIA
Transparansi Jurnal Ilmiah Ilmu Administrasi
ISSN : 20851162     EISSN : 26220253     DOI : -
The Journal invites original articles and not simultaneously submitted to another journal or conference, which includes, but is not limited to: administration and policy in public, business and tax sectors.
Arjuna Subject : -
Articles 16 Documents
Search results for , issue "Vol. 7 No. 1: Juni 2024" : 16 Documents clear
Penerapan Platform LAPOR Sebagai Sistem Pengaduan Masyarakat Berbasis Digital Di Kota Malang Aisyah, Eka Nur Aning; Nabila, Dinda Salwa; Sabrina, Michelle Alicia
Transparansi : Jurnal Ilmiah Ilmu Administrasi Vol. 7 No. 1: Juni 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/transparansi.v7i1.3892

Abstract

(Implementation of LAPOR Platform as a Digital-Based Community Complaint System in Malang City) Indonesia has implemented the Online People's Aspiration Complaints Service System (LAPOR), a significant innovation that contributes to improving the timeliness, transparency and accountability of public services. This approach has been implemented in Malang City in an effort to increase the effectiveness of services provided to the community. The research objective of this article is to assess how well the community participates in improving services through LAPOR in Malang City and to provide an overview of the function of online complaint platforms in improving regional public service standards. This research uses a mixed method where questionnaires are used as a technique for collecting primary data, on the other hand, interviews, observation and documentation are used as techniques for collecting secondary data. The results of the research show that several regional apparatuses in Malang City are quick to respond to public complaints where the average responsiveness for SAMBAT WEB and SAMBAT SMS is 93.67% and 84.85% respectively, meaning that the online complaint system has succeeded in meeting the community's expectations and requests. of complaints quickly and effectively. Abstrak Indonesia telah menerapkan Sistem Layanan Pengaduan Aspirasi Rakyat Online (LAPOR), sebuah inovasi signifikan yang berkontribusi terhadap peningkatan ketepatan waktu, transparansi, dan akuntabilitas pelayanan publik. Pendekatan ini telah diterapkan di Kota Malang dalam upaya meningkatkan efektivitas pelayanan yang diberikan kepada masyarakat. Tujuan Penelitian pada artikel ini adalah untuk menilai seberapa baik partisipasi masyarakat dalam peningkatan pelayanan melalui LAPOR di Kota Malang dan untuk memberikan gambaran tentang fungsi platform pengaduan online dalam meningkatkan standar pelayanan publik daerah. Penelitian ini menggunakan metode campuran (mix method) dimana kuesioner dijadikan sebagai teknik untuk mengumpulkan data primer, di sisi lain wawancara, observasi dan dokumentasi dijadikan sebagai teknik untuk mengumpulkan data sekunder. Hasil penelitian menunjukkan bahwa beberapa perangkat daerah di Kota Malang cepat tanggap terhadap pengaduan masyarakat dimana responsitas rata-rata untuk SAMBAT WEB dan SAMBAT SMS masing-masing adalah 93,67% dan 84,85% artinya sistem pengaduan online telah berhasil memenuhi harapan dan permintaan masyarakat akan pengaduan yang cepat dan efektif.
Analisis Efektivitas Penggunaan E-Form Dalam Rangka Meningkatkan Kepatuhan Wajib Pajak Badan Di KPP Jakarta Menteng Satu Tahun 2022-2023 Supriyono, Supriyono; Lestari, Ayu Septi
Transparansi : Jurnal Ilmiah Ilmu Administrasi Vol. 7 No. 1: Juni 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/transparansi.v7i1.3899

Abstract

Initially the Tax Return (SPT) was submitted manually through the Tax Service Office, then along with developments in science and technology, the Directorate General of Taxes implemented an internet based tax service system namely, E-Form. This research aims to analyze the Effectiveness os Use E-Form In Order to Improve Corporate Taxpayer Compliance. The research method that the author uses in this research is a qualitative descriptive method with data collection techniques using interviews, observation, documentation and triangulation. The effectiveness theory used uses the Beni, Pekei theory. The results of the study concluded that the use E-Form it is quite effective in increasing taxpayer compliance but is not optimal because there are still obstacles in human resource factors and technological factors in carrying out work. Which hinders the effectiveness of use E-Form is that there are still taxpayers who do not understand E-Form, occurs server down or failed impor csv file. Efforts made to overcome these obstacles include being persuasive and providing comprehensive outreach and education to taxpayers regarding E-Form so that they can carry out their rights and obligations in accordance with applicable regulations.
Evaluasi Kebijakan Dana BOS Di Lingkungan Suku Dinas Pendidikan Wilayah II Kota Administrasi Jakarta Barat Arif, Zaenal; Wicaksana, Harits Hijrah; Mariam, Siti; Nefianto, Tirton
Transparansi : Jurnal Ilmiah Ilmu Administrasi Vol. 7 No. 1: Juni 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/transparansi.v7i1.3624

Abstract

Evaluation of the BOS Fund policy is a central government policy, in this case the Ministry of Education and Culture, where the BOS Fund is allocated to help economically disadvantaged communities, in this case students from schools. The aim of this research is to find out the evaluation of the implementation of School Assistance Funds (BOS) within the Region II Education Sub-Department of West Jakarta Administrative City. The method used in this research is a descriptive qualitative method. The results of this research are: First, in terms of transparency and accountability, the West Jakarta Sub-dept. succeeded in building a clear and easily accessible system for managing BOS funds. In terms of stakeholder participation and involvement, the West Jakarta Sub-department succeeded in involving related parties, such as school committees, teachers, parents and the local community. In reporting the use of funds, the West Jakarta Sub-department shows superior performance by compiling regular reports in accordance with applicable regulations.
Efektivitas Kinerja Aparatur Desa dalam Pelayanan Publik di Desa Jatinom Kabupaten Blitar Wulansari, Tita Veby; Wilujeng, Ananda Sri; Muayyadah, Nurul; Hayat, Hayat
Transparansi : Jurnal Ilmiah Ilmu Administrasi Vol. 7 No. 1: Juni 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/transparansi.v7i1.3894

Abstract

(The Effectiveness of Village Apparatus Performance in Public Services in Jatinom Village Blitar District) This study examines how effectiveness village officials in Jatinom Village, Blitar Regency, perform in terms of providing publik services to the local populace. Village authorities in Jatinom Village, Blitar Regency, who offer publik services to the community, are the research subjects for this qualitative descriptive study design. This study uses case study and a qualitative methodology to investigate the variables influencing their performance. Comprehensive interviews, observation, and document analysis were used to gather data. The study's findings point to a number of crucial components that affect efficacy, such as abilities, drive, support, and district government rules. The results demonstrate how inadequate human resources and a dearth of support networks might impair their ability to deliver high-quality services to the community. The research's results highlight how crucial it is to enhance human resource management and create more encouraging policies in order to raise village officials' performance. As a result, this research aids in the creation of more sensible policies that enhance village-level publik services. It is hoped that improved efforts can be undertaken to guarantee better and more sustainable services to village communities with a greater awareness of the opportunities and problems faced by village officials. This study gives stakeholders the foundation they need to take the necessary steps to enhance the performance of the village equipment and, eventually, the local community's standard of living. ABSTRAK Penelitian ini mengkaji tentang efektivitas kinerja perangkat desa di Desa Jatinom Kabupaten Blitar dalam memberikan pelayanan publik kepada masyarakat setempat. Perangkat desa di Desa Jatinom Kabupaten Blitar yang memberikan pelayanan publik kepada masyarakat menjadi subjek penelitian dengan desain penelitian deskriptif kualitatif ini. Penelitian ini menggunakan studi kasus dan metodologi kualitatif untuk mengetahui variabel-variabel yang mempengaruhi kinerja mereka. Wawancara komprehensif, observasi, dan analisis dokumen digunakan untuk mengumpulkan data. Temuan penelitian ini menunjukkan sejumlah komponen penting yang mempengaruhi efektivitas kerja seperti kemampuan, dorongan, dukungan, dan peraturan pemerintah daerah. Hasilnya menunjukkan betapa tidak memadainya sumber daya manusia dan kurangnya jaringan dukungan dapat menghambat kemampuan mereka dalam memberikan layanan berkualitas tinggi kepada masyarakat. Hasil penelitian ini menyoroti betapa pentingnya meningkatkan pengelolaan sumber daya manusia dan menciptakan kebijakan yang lebih menggembirakan guna meningkatkan kinerja aparat desa. Hasilnya, penelitian ini membantu terciptanya kebijakan yang lebih masuk akal untuk meningkatkan pelayanan publik di tingkat desa. Upaya-upaya yang lebih baik diharapkan dapat dilakukan untuk menjamin pelayanan yang lebih baik dan berkelanjutan kepada masyarakat desa dengan kesadaran yang lebih besar terhadap peluang dan permasalahan yang dihadapi oleh aparat desa. Studi ini memberikan landasan yang dibutuhkan para pemangku kepentingan untuk mengambil langkah-langkah yang diperlukan untuk meningkatkan kinerja aparatur desa yang pada akhirnya akan meningkatkanstandar hidup masyarakat setempat.
Evaluasi Kebijakan Undang-Undang Informasi dan Transaksi Elektronik di Indonesia; Potret Bibliometric Analysis Idris, Julizar Idris; Supandi, Achmad
Transparansi : Jurnal Ilmiah Ilmu Administrasi Vol. 7 No. 1: Juni 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/transparansi.v7i1.3709

Abstract

Undang-undang tentang informasi dan transaksi elektronik (ITE) menjadi aturan yang mengatur dunia maya di Indonesia. Salah satu tujuan dari UU ITE adalah untuk mengatur dan memberikan perlindungan terhadap kejahatan di dunia maya, seperti penyebaran informasi hoaks, cyber bullying, dan Tindakan criminal lainnya yang dilakukan melalui jaringan internet. Namun, terdapat berbagai tantangan dalam pelaksanaan UU ITE dalam menangani kejahatan siber di Indonesia. Penelitian ini bertujuan untuk menganalisis pelaksanaan UU ITE dalam menangani kejahatan siber di Indonesia. Metode yang digunakan dalam penelitian ini yaitu kualitatif dengan jenis penelitian deskrptif). Sumber pengumpulan data yang digunakan didalam penulisan ini berupa jenis primer dan sekunder. Hasil analisis menunjukkan bahwa pelaksanaan UU ITE dalam menangani kejahatan siber di Indonesia masih menghadapi berbagai tantangan, seperti kurangnya kesadaran masyarakat tentang bahaya kejahatan siber, lemahnya penegakan hukum dan keamanan siber, serta perluasan interpretasi dan penafsiran atas pasal-pasal dalam UU ITE. Oleh karena itu, diperlukan upaya-upaya untuk meningkatkan kesadaran masyarakat tentang kejahatan siber, memperkuat penegakan hukum dan keamanan siber, serta meninjau Kembali pasal-pasal dalam UU ITE agar dapat mengakomodasi perkembangan teknologi informasi dan transaksi elektronik yang semakin pesat.
Implementasi Kebijakan Proyek Strategis Nasional Jalan Tol Serang - Panimbang Utami, Rina Nur; Wicaksana, Harits Hijrah; Bratakusumah, Deddy Supriady; Hidayat, Yahya Rachmana
Transparansi : Jurnal Ilmiah Ilmu Administrasi Vol. 7 No. 1: Juni 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/transparansi.v7i1.3619

Abstract

The purpose of this research is to analyze the implementation of policies in one of the National Strategic Projects (NSP) the Serang Panimbang Toll Road. located in Banten Province. The implementation of the NSP policy for the Serang Panimbang Toll Road aims to improve accessibility to the Special Economic Zone (SEZ) in the tourism sector in Tanjung Lesung. Additionally, the Serang Panimbang Toll Road serves as an effort to optimize transportation infrastructure, enhance the smoothness of economic connectivity for communities, including those from the industrial and tourism sectors in Banten Province. Using the qualitative-descriptive method and the six aspects of Van Metter and Van Horn as indicators, this research will capture the implementation of the National Strategic Project, the Serang Panimbang Toll Road policy. Data obtained by the researcher will be from desk study, questionnaires, and/or interviews with Implementers consisting of the Ministry of Public Works and Public Housing, PT. Wijaya Karya Serang Panimbang as the Business Entity, and the Community of Cibadak Sub-district, Lebak Regency, located within a 5 km radius from the Rangkasbitung Toll Gate, which is the endpoint of section 1 of the Serang Panimbang Toll Road. The research findings indicate that the implementation of the National Strategic Project policy for the Serang Panimbang Toll Road has not yet achieved the set targets. Although coordination and communication among implementing agencies have been effective in finding solutions to address arising conflicts, the implementation of this NSP policy has also experienced delays of approximately two years. These delays are attributed to issues regarding the legality of land owned by the community and problems with financing for section 3, which originates from lenders in China.

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