Jurnal Manajemen Bisnis
Jurnal Manajemen Bisnis dengan pissn 1829-8486 adalah publikasi ilmiah yang diterbitkan oleh Program Studi Magister Manajemen Pascasarjana Universitas Pendidikan Nasional. Jurnal ini diterbitkan dengan maksud utama mendiseminasi artikel ilmiah baik berupa hasil penelitian maupun telaah literatur (setara dengan hasil penelitian) dibidang manajemen dan bisnis. Jurnal Manajemen dan Bisnis menerima artikel (yang tidak dipublikasikan dalam jurnal lain) di bidang manajemen sumber daya manusia, manajemen pemasaran, manajemen keuangan dan perbankan, manajemen kesehatan dan rumah sakit, manajemen kewirausahaan dan bisnis, manajemen strategi, bisnis digital.
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<![CDATA[Faktor Penentu Kesuksesan Web-Based Appointment System di Rumah Sakit ]]>
<![CDATA[Taufan Halim]]>;
<![CDATA[Gede Sri Darma]]>
<![CDATA[ Jurnal Manajemen dan Bisnis Vol 16 No 4 (2019) ]]>
Publisher : <![CDATA[Universitas Pendidikan Nasional ]]>
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DOI: 10.38043/jmb.v16i4.2247
<![CDATA[ABSTRACTWeb-based appointment system (WAS) is one of digital strategy in hospital industry. It promising benefits in reducing waiting time, reducing no show rate and increasing patient’s satisfaction. This competitive advantage not fully obtained because this method not fully accepted in patient’s side. The aim of this study is exploring the factor that affecting patient’s acceptance on WAS in hospital. This study uses a qualitative method that explores the acceptance of patient on WAS by using technology acceptance model approach. Siloam Hospital Bali was selected as the place of study since this hospital is the only hospital in Bali that use WAS and linked directly to their hospital information system. Six informants were selected using purposive, accidental and saturation sampling, divided into 3 informants who were using WAS and 3 informants who were not. Observation and in-depth interview were conducted during this study. Data is then analyzed qualitatively by data reduction, display and conclusion drawing. Data verification was performed by triangulation technic. The study shows perceived usefulness (PU) and ease of use (PEU) is the main factor that determining patient’s acceptance on WAS. Three factors are identified affecting the PU and PEU. This factor are user experience, web/application and hospital responsiveness. The study shows lack of information of WAS existence is the main reason for not using it. We recommend special concern to this factor before implementing WAS. By identifying and concerning to this factor, implementation of this system will bring competitive advantage to the hospital.]]>
<![CDATA[Peran Kompetensi, Motivasi dan Kepemimpinan Dalam Peningkatan Kinerja Pegawai ]]>
<![CDATA[I Gede Ngurah Astawan]]>;
<![CDATA[I Gusti Ngurah Putra Suryanata]]>
<![CDATA[ Jurnal Manajemen dan Bisnis Vol 17 No 1 (2020) ]]>
Publisher : <![CDATA[Universitas Pendidikan Nasional ]]>
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DOI: 10.38043/jmb.v17i1.2341
<![CDATA[ABSTRACTThe hospital is a capital intensive organization, full of human resources, solid technology and science, and regulation intensive. Solid capital because it requires a high investment to meet the requirements of both physical buildings and other supporting facilities and infrastructure, especially existing health equipment. Solid human resources because in hospitals work a variety of professionals / multidisciplinary with a large number of employees and demanded harmonious cooperation between professionals (team work) to create quality services. Health care providers in the world of health business are increasingly guided to be able to help fast and encouraged services capable of always developing and adapting to changes to win the competition. The purpose of this study is 1) To analyze and explain the influence of leadership, competence, motivation on employee performance and the role of variable motivation to work motivation. The method used in this study is a quantitative method with path analysis techniques. The results of the study show that 1) The competence on leadership in the Amerta Wing Installation of Sanglah Hospital Denpasar is equal to 0.270; 2) The direct influence of competence on leadership is at the Amerta Wing Installation in Sanglah Hospital, Denpasar, at 0.484; 3) Direct influence of leadership on employee performance at the Amerta Wing Installation at Sanglah Hospital Denpasar, amounting to 0.298; 4) The indirect effect of work motivation on performance in the Amerta Wing Installation at Sanglah Hospital Denpasar is equal to 0.080; 5) The indirect effect of competence on performance in the Amerta Wing Installation of Sanglah Hospital Denpasar is equal to 0.144; 6) The leadership role in mediating the influence of leadership on the performance of employees at the Amerta Wing Installation in RSUP Sanglah Denpasar shows that getting t count is = 0.208, and is significant with a value of 0.417 > 0.05 so it can be concluded that there is insignificant positive influence mediating work motivation between the influence of leadership on employee performance; and 7) The role of motivation in mediating the influence of competencies on employee performance at the Amerta RSUP Sanglah Denpasar Upper Installation shows that getting t count is = 0.207 and is significant with a value of 0.417 > 0.05 so it can be concluded that there is no positive effect significant mediation of work motivation between the effect of work competency on employee performance.]]>
<![CDATA[Strategi Pemasaran Bayi Tabung di Bali ]]>
<![CDATA[Kadek Ayu Saraswati Winarta]]>;
<![CDATA[Gede Sri Darma]]>
<![CDATA[ Jurnal Manajemen dan Bisnis Vol 15 No 4 (2018) ]]>
Publisher : <![CDATA[Universitas Pendidikan Nasional ]]>
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DOI: 10.38043/jmb.v15i4.2282
<![CDATA[ABSTRACTBali Royal Hospital is one of the hospitals that is currently developing medical tourism which is a program that combines health services and tourism. IVF service becomes one of the service options included in medical tourism. With the latest facilities and professional human resources, Bali Royal Hospital is very optimistic in developing baby tube service as one of the medical tourism program. The research conducted at Bali Royal Hospital aims to: (1) analyze IVF service marketing strategy at Bali Royal Hospital, (2) to identify the challenges and constraints faced in the effort to market the IVF service. This study uses descriptive qualitative research methods with data collection techniques i.e. observation, interview and document study. Technique of examination and testing of data validity using triangulation of source and triangulation technique. Data analysis is done by data reduction, data presentation and withdrawal of conclusion and verification.]]>
<![CDATA[Peran Budaya Organisasi Dalam Meningkatkan Kepuasan Kerja Serta Dampaknya Terhadap Kinerja Karyawan Bank Indonesia ]]>
<![CDATA[Nailin Nikmatul Maulidiyah]]>
<![CDATA[ Jurnal Manajemen dan Bisnis Vol 17 No 2 (2020) ]]>
Publisher : <![CDATA[Universitas Pendidikan Nasional ]]>
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DOI: 10.38043/jmb.v17i2.2383
<![CDATA[ABSTRACTThe purpose of this research was to determine the effect of organizational culture on employee performance and the role of job satisfaction as an intervening variable. This research used an explanatory research design. The population of this research were all employees of Bank Indonesia Jember Representative Office consisting of 69 organic and non organic employees. The type of data analysis of this research was path analysis. The result of this research showed that organizational culture (X) having a positive and significant effect on job satisfaction (Z) of 50,2%, organizational culture (X) having a positive and significant effect on performance (Y) of 29,2%, job satisfaction (Z) has a positive and significant effect on performance (Y) by 34,4%, organizational culture (X) has a positive and significant effect on performance (Y) through job satisfaction (Z) of 46,4%.]]>
<![CDATA[Mobile Advertising, Product Social Value dan Purchase Intention pada Instagram ]]>
<![CDATA[Ni Wayan Sinta Wahyuni]]>;
<![CDATA[Gede Sri Darma]]>
<![CDATA[ Jurnal Manajemen dan Bisnis Vol 16 No 4 (2019) ]]>
Publisher : <![CDATA[Universitas Pendidikan Nasional ]]>
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DOI: 10.38043/jmb.v16i4.2253
<![CDATA[ABSTRACTThe purpose of this study is to find out and analyze the influence of attitude towards mobile advertising and moral value on purchase intention, and to find out the mediating role of attitudes towards mobile advertising to the effect of social value on the purchase intention of instagram application users. The population used in this study were all residents of the Bali island, at least have graduated from high school, and become active users of Instagram social media and are aware of the sponsored ads feature on Instagram, whose numbers cannot be calculated definitively (infinite). Data collection was done by using the questionnaire method. The analysis technique used was partial least square (PLS). The results showed that social value has a positive and significant effect on attitudes towards mobile advertising, social value and attitude towards mobile advertising has a positive and significant effect on purchase intention, and attitude towards mobile advertising can mediate the influence of social value on purchase intention. This research is expected to be a reference and consideration for company management to be able to increase the purchase intention of the consumers by utilizing mobile advertising through social media applications, by paying attention to consumer attitudes and the influence of social values on these mobile advertisements.]]>
<![CDATA[Pendekatan Tri Hita Karana Dalam Meningkatkan Motivasi Berwirausaha Mahasiswa ]]>
<![CDATA[Ni Kadek Yuliandari]]>;
<![CDATA[Ni Nyoman Sunariani]]>
<![CDATA[ Jurnal Manajemen dan Bisnis Vol 17 No 1 (2020) ]]>
Publisher : <![CDATA[Universitas Pendidikan Nasional ]]>
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DOI: 10.38043/jmb.v17i1.2346
<![CDATA[ABSTRACTThis research is used to find out more about the philosophy of Tri Hita Karana in improved students entrepreneurship motivation in STIE Satya Dharma Singaraja, by used lecturer and students as informants. This research is qualitative descriptive with approach case study. The results showed that the understanding of the philosophy of THK able to encourage the entrepreneurial spirit by promoting fairness as a reflection of aspects parahyangan, implement and uphold the work ethic of Hindus as a reflection of aspects pawongan, and always uphold the attitude of protecting and maintaining the environment as a reflection of aspects palemahan. With the foundation of the philosophy of THK, believed to be able to create an atmosphere that is harmonious and balanced in business.]]>
<![CDATA[Pengetahuan Manajemen, Kompensasi, Motivasi Kerja Dalam Meningkatkan Kinerja Karyawan Dengan Semangat Kerja Sebagai Variabel Intervening ]]>
<![CDATA[I Kadek Rahyudi Sukarta]]>;
<![CDATA[Ni Putu Nina Eka Lestari]]>
<![CDATA[ Jurnal Manajemen dan Bisnis Vol 16 No 3 (2019) ]]>
Publisher : <![CDATA[Universitas Pendidikan Nasional ]]>
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DOI: 10.38043/jmb.v16i3.2235
<![CDATA[ABSTRACTHuman resources (HR) is an important role for an organization that fails to achieve its goals. Therefore HR needs to get knowledge management, compensation, work motivation and have a good working spirit. Humans as the key to the success of a company desperately need knowledge of good management in order to manage the company. Employees need knowledge about management to provide knowledge to organizations within a company. There are 2 (two) types of knowledge, namely tacit knowledge and explicit knowledge. Then compensation is very influencing employee performance because with compensation, employees will also get a service reward that is appropriate and motivates employees. Work motivation can be interpreted as a condition in one's personal self so that the person is motivated to carry out an activity or activity and has a work spirit to improve optimal performance within the company. This study uses CB-SEM (Covariance Based-Structural Equation Modeling) analysis techniques. Besides that, the sobel test testing method was also used in this study. The data used in this study are primary data through the distribution of questionnaires and secondary data from previous studies, literature, print media (newspapers and magazines) and electronic media (internet).The results showed that management knowledge, compensation, work motivation, and work morale had a positive and significant influence on employee performance at Danoya Villa Batu Belig, Krobokan. (1) The value of t count = 2.2933> of the value of t table = 1.96. Thus it can be said that the Work Spirit variable is the mediating variable of the influence of Management Knowledge on Employee Performance. (2) Value of t count = 1.5606 <from the value of t table = 1.96. Thus it can be said that the Work Spirit variable is not the mediating variable of the influence of Compensation on Employee Performance. (3) Value of t arithmetic = 1.6767 <from ttable = 1.96. Thus it can be said that the Work Spirit variable is not a mediating variable the effect of Work Motivation on Employee Performance. Based on the results of the study it can be suggested as follows: Villa Danoya Batubelig Kerobokan Badung in fostering employee morale and performance in order to better understand what the employees want and need. For this reason, the Villa Danoya Batubelig Kerobokan Badung is intended to further enhance the development of human resources in the company. With the growth of morale and employee performance, it will have an impact on improving services, so that the number of guests staying overnight will increase]]>
<![CDATA[Digital Financial Reporting di Bawaslu Provinsi Bali ]]>
<![CDATA[Ni Luh Made Hendriyani]]>
<![CDATA[ Jurnal Manajemen dan Bisnis Vol 15 No 4 (2018) ]]>
Publisher : <![CDATA[Universitas Pendidikan Nasional ]]>
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DOI: 10.38043/jmb.v15i4.2287
<![CDATA[ABSTRACTThe purpose of this research is to know the role and implementation of information technology in the process of financial management and preparation of financial statements in Bawaslu Province Bali. The informant in this research is the treasurer and financial management staff in Bawaslu Bali Province and treasurer and management staff at Panwaslu Singaraja, Klungkung and Denpasar. Technic data collection used is interview and documentation. The results of this study indicate that the role and implementation of technology is very easy and effective in the process of management and preparation of financial statements in Bali Province Bawaslu but can not be denied that the HR also affects the running of the financial management process to accountable, transparent and accountable financial statements.]]>
<![CDATA[Retention Strategies PT. Coca-Cola Distribution Indonesia-Balinusa Dalam Meningkatkan Employee Engagement (Studi Kasus : Level Manajer) ]]>
<![CDATA[Ni Wayan Putri Olga Wedanti]]>;
<![CDATA[A.A.N. Eddy Supriyadinata Gorda]]>
<![CDATA[ Jurnal Manajemen dan Bisnis Vol 15 No 4 (2018) ]]>
Publisher : <![CDATA[Universitas Pendidikan Nasional ]]>
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DOI: 10.38043/jmb.v15i4.2278
<![CDATA[ABSTRACTThe purpose of this study is to determine the perception of leader at the manager level of PT. Coca-Cola Distribution Indonesia-Balinusa against retention strategies implemented in improving employee engagement. Data collection techniques use observation, interview and documentation method. The data validity check is done by triangulation technique including triangulation of source and triangulation method and also combined with member check. The process of data analysis includes data collection, data reduction, data presentation and conclusion or data verification. There are eleven (11) strategies undertaken PT. Coca-Cola Distribution Indonesia-Balinusa in an effective employee retention program to increase employee engagement and prevent high-quality, high-performance talent or human resources from leaving the company. The strategies are (1) brand ambassador; (2) career opportunities; (3) leadership; (4) company values; (5) communication pattern; (6) employer brand; (7) employee empowerment; (8) my leader; (9) recognition; (10) safety; and (11) employee wellbeing.]]>
<![CDATA[Analisis Social Media Marketing dan Tampilan Produk Dalam Meningkatkan Penjualan Produk Pamos Shop Mojokerto ]]>
<![CDATA[Ayu Setianingtyas]]>;
<![CDATA[Eka Indah Nurlaili]]>
<![CDATA[ Jurnal Manajemen dan Bisnis Vol 17 No 2 (2020) ]]>
Publisher : <![CDATA[Universitas Pendidikan Nasional ]]>
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DOI: 10.38043/jmb.v17i2.2365
<![CDATA[Pamos Shop Mojokerto is an outlet business that sells a variety of women's needs. This outlet sales have decreased during 2019. The comparison between sales of products by online and offline are 65%:35%. In this study, authors wanted to find out the effect of social media marketing and product display on sales increases at Mojokerto Pamos Shop. This study uses a multiple linear regression research model by accidental sampling to get the samples. Data collected by distributing questionnaires that containing 18 statement items to 100 respondents. The techniques that uses to data processing are descriptive analysis, classical assumption test, and hypothesis testing. The results showed that the effect of social media marketing and product display on sales increases at Mojokerto Pamos shops was 30.3%. Based on the results of hypothesis testing, two variables are influence by simultaneously on sales increases. However, partial test results show that only product display variables have a significant effect on sales increases. The test results also show that product display has a more dominant influence on sales increase. This shows that so far Pamos Shop Mojokerto must has maximized social media marketing in an effort to increase sales.]]>
