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Bisman (Bisnis dan Manajemen): The Journal of Business and Management
Published by Universitas Islam Majapahit
ISSN : 26147734     EISSN : 26146592     DOI : -
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Bisman (Bisnis dan Manajemen): The Journal of Business and Management, is an electronic scientific journal published online twice per year or once per semester in February and August. Bisman (Bisnis dan Manajemen): The Journal of Business and Management has been rewarded e-ISSN 2614-6592 since 2018, otherwise printed ISSN 2614-7734. Bisman (Bisnis dan Manajemen): The Journal of Business and Management aims to improve the quality of science and channel the interest of sharing and dissemination of knowledge and business for scholars, students, practitioners, and the observer of science in Management. Bisman (Bisnis dan Manajemen): The Journal of Business and Management accepts the results of studies and research articles which have not been published in other media. Bisman (Bisnis dan Manajemen): The Journal of Business and Management is published by The Management Department of Economic Faculty in Universitas Islam Majapahit in collaboration with Aliansi Pengelola Jurnal Ekonomi dan Bisnis Indonesia (ALJEBI).
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 333 Documents
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Analisis Strategi Penanganan Keluhan dan Kepuasan Konsumen pada Toko Lantikya Store Jombang Siti Munawaroh; Sri Yuni Wulandari
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 6 No. 2 (2023): Juli 2023
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37112/bisman.v6i2.2799

Abstract

Complaint is a feedback or feedback given by consumers for the service they have received. Complaints given by consumers usually arise from dissatisfaction with the services provided by company or agency employees. Satisfaction is someone's pleasure or disappointment that occurs after a comparison of product performance is set based on expected performance. Lantikya store is a store engaged in the sale of office stationery items (ATK), galleries, accessories, baby shops, children's toys, and many more. Lantikya Store often finds consumer complaints in the form of unsatisfactory service and empty items that consumers are looking for. Sales assistants at the Lantikya store have their own way of dealing with consumer complaints, while this research was conducted to analyze the strategies employed by the Lantikya store employees when they received complaints, as well as benchmarks for consumer satisfaction. The method used in this research is descriptive qualitative research method. The results of this research are data obtained from several strategies carried out by employees of the Lantikya store when they find consumer complaints, namely listening, apologizing and providing solutions to these consumers. As well as measuring consumer satisfaction can be seen from its loyalty.
Urgensi Pemberian Tambahan Penghasilan terhadap Kepuasan dan Kinerja Maman Sulaeman; Erna Rusmiwati; Endang Syarif; Yayan Rudianto; Wahdan Budi Setiawan
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 6 No. 2 (2023): Juli 2023
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37112/bisman.v6i2.2827

Abstract

Employee performance is always a problem for every organization. Private and government organizations are trying to improve the performance of their human resources. This study aims to analyze the urgency of providing additional income to satisfaction and performance. The research method is used quantitatively by collecting data through a questionnaire distributed to 354 ASNs in the Banjar city government. It was further analyzed using SEM PLS. The results of the study found that providing additional income for ASNs can improve satisfaction and performance. ASN becomes satisfied with the receipt of additional income so that it can improve its performance.
Hubungan Kecerdasan Emosional dengan Turnover Intention Mumun Surahman
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 6 No. 2 (2023): Juli 2023
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37112/bisman.v6i2.2836

Abstract

Emotional intelligence plays a significant role in the workplace for investigating organizational behavior and social psychology because possessing emotional intelligence enables an individual to understand and attend to their own emotions, facilitating their interactions with colleagues to work together towards common goals. This study aims to analyze the relationship between emotional intelligence and turnover intention. The research methodology employs a quantitative approach with a sample size of 171 employees from BRI in Ciamis Regency and Banjar City. Data collection was conducted using a questionnaire and subsequently analyzed through simple regression. The research findings indicate a correlation between emotional intelligence and turnover intention.
Analisis Strategi Bisnis Build, Borrow, & Buy Pt Telkom Indonesia, Tbk Ginanjar, Jajang; Hermanto, Bambang; Herawati, Tetty
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 5 No. 3 (2022): November 2022
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37112/bisman.v5i3.1962

Abstract

This paper examines the implementation of Laurence Capron’s business strategies Build, Borrow, and Buy at PT Telkom Indonesia, Tbk. Identify how relevant it is to the Covid-19 pandemic condition, then analyzed through the perspective of technological and social change. The research’s using qualitative methods through literature review by collecting data from previous research. The results show that PT Telkom Indonesia, Tbk has successfully implemented the Build, Borrow, and Buy strategies in its business operations and maintain company sustainability during the pandemic, technological and social changes related to the implementation of the Build, Borrow, and Buy strategy. The implications of this research are the Build, Borrow, and Buy strategy analysis can be a reference to be applied to other entities, and can be linked to different variables or perspectives with a more focused and stay relevant so that depth of analysis can be achieved.
Pengaruh Pengaruh Likuiditas Dan Leverage Terhadap Profitabilitas Pada PT. Gudang Garam Tbk (Tahun 2016 – 2020): Likuiditas, Leverage, Profitabilitas Dian, Corrina; Dwi, Erika; Khoirun, Bella; Wahyu, Yahya; Ermayanti, Dwi
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 5 No. 3 (2022): November 2022
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36815/bisman.v5i3.2068

Abstract

This study hopes to check the resultant liquidity and leverage on profitability. The analytical method used is a quantitative regulation which is found to be additionally investigated by non-participation or indirectly, in particular by collecting, presenting and researching secondary evidence in the form of financial complaints of PT. Gudang Garam Tbk 2016 - 2020. The results of the uniformity check of the Kolmogorov-Smirnov checks that were carried out showed that the causes used in the analysis were based on a basic distribution plus a perception period of 0.079 (more designs sourced 0.05). In this unit, the profit of PT Gudang Garam Tbk in 2016 - 2020 is influenced by the constituents of liquidity and leverage.
Analisis Komunikasi Hasil Audit pada Koperasi Simpan Pinjam dan Pembiayaan Syariah(KPPS) Ardianingsih, Arum
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 5 No. 3 (2022): November 2022
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37112/bisman.v5i3.2086

Abstract

Cooperatives prepare financial reports as the basis for accountability of managers and administrators to members based on financial accounting standards for entites without public accountability (SAK ETAP). Cooperatives require an audit from an eksternal auditor to ensure the fairness of the presentations of their financial statements. Supervision of Islamic microfinance institutions is in two bodies, namely the financial services authority(OJK) and the ministry of cooperatives and micro, small and medium enterprises(MSMEs). Supervision under the ministry of cooperatives and micro, small and medium enterprises(MSMEs), the Sharia`s saving and loans cooperatives(KPPS) in preparing their financial reports refers to the financial accounting standards of entities without public accountability(SAK ETAP). Statement of sharia financial accounting standards(PSAK) for related transactions. KPPS Nusa Kartika has been operating approximately twelve years ago. This research is a qualitative research with a case study approach. The research object is KPPS Nusa Kartika. Research data was taken by conducting observations, interviews and direct participation of researches. The audit findings are communicated proactively to KPPS managers and administrators. KPPS Nusa Kartika management and management have the commitment and integrity to make corrections and follow up on audit findings.
Pengaruh Organizational Culture, Emotional Intelligence, dan Social Intelligence terhadap Employee Engagement : (Studi Pada Karyawan Bagian Non-Medis RSU Universitas Muhammadiyah Malang) Irawan, Herbinu; Bagyo, Yupono
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 5 No. 3 (2022): November 2022
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37112/bisman.v5i3.2090

Abstract

Penelitian tentang sumber daya manusia selalu dibutuhkan sesuai tuntutan perkembangan jaman. Tujuan penelitian ini adalah untuk mengetahui tingkat organizational culture, emotional intelligence, social intelligence, dan employee engagement pada sebuah institusi rumah sakit, sekaligus juga mengetahui pengaruh organizational culture, emotional intelligence, dan social intelligence terhadap employee engagement. Pendekatan penelitian yang digunakan adalah deskriptif kuantitatif dengan desain explanatory research melalui pengujian hipotesis dengan menggunakan instrumen kuisioner skala Likert 1-5 sebagai alat pengumpul data. Metode analisis data menggunakan analisis deskriptif persentase (%) dan analisis regresi linier berganda dengan uji hipotesis t-test. Hasil penelitian menemukan bahwa organizational culture, emotional intelligence, social intelligence, dan employee engagement masing-masing memiliki tingkat persentase yang tinggi atau termasuk dalam kategori baik. Temuan berikutnya, organizational culture dan social intelligence berpengaruh positif signifikan terhadap employee engagement, sedangkan emotional intelligence berpengaruh negatif dan signifikan terhadap employee engagement.
Pengaruh Motivasi Dan Komitmen Organisasi Terhadap Kinerja Pengurus Pondok Pesantren Bahrul Ulum (Induk) Tambakberas Jombang Ansori, Ahmad Zakaria; Mahendri, Wisnu
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 5 No. 3 (2022): November 2022
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37112/bisman.v5i3.2100

Abstract

This study aims to determine the effect of motivation and organizational commitment simultaneously on the performance of the management. This research uses a quantitative approach with an associative type, which is a research plan that states the relationship between two or more variables by collecting data that is numbered and then processed with certain statistical formulas, so that information about the variables studied is obtained. The population in this study was to find 100 people while the sample found 80 people who were administrators of the bahrul ulum Islamic boarding school (parent) of Jombang rice ponds. Data were collected using the questionnaire method, which was then analyzed by multiple regression analysis using SPSS version 26. The results showed that partially the motivational variable had a positive but not significant effect on performance, while the organizational commitment variable had a positive and significant effect. Simultaneously, the variables of motivation and organizational commitment have an effect on the performance of the management of the boarding school in Bahrul Ulum Tambakberas Jombang. The results of the analysis of the coefficient of determination obtained are 0.151 or 15.1%, which means that the contribution of motivation and organizational commitment variables is 15.1%, while the influence of other factors outside this regression model.
Pengaruh Return on Asset, Current Ratio, Debt to Equity Ratio dan Arus Kas Operasi Terhadap Dividen Payout Ratio (studi empiris pada perusahaan sub sektor perdagangan eceran yang terdaftar di Bursa Efek Indonesia) : Pengaruh Return on Asset, Current Ratio, Debt to Equity Ratio dan Arus Kas Operasi Terhadap Dividen Payout Ratio (studi empiris pada perusahaan sub sektor perdagangan eceran yang terdaftar di Bursa Efek Indonesia) Egrid, Nabilla Egridtya Firnanda; Mudjijah, Slamet
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 5 No. 3 (2022): November 2022
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37112/bisman.v5i3.2119

Abstract

This study aims to examine the effect of Return on Asset, Current Ratio, Debt to Equity Ratio and Operating Cash Flow to Dividend Payout Ratio. The population in this study are companies sub-sector retail listed on the Indonesia Stock Exchange for the 2016-2020 period. The analytical technique used is the classical assumption test and multiple linear regression with the help of the SPSS 26 application. The results of the study show that Return on Asset, Current Ratio, and Operating Cash Flow have an effect on the Dividend Payout Ratio. Meanwhile, the Debt to Equity Ratio has no effect on the Dividend Payout Ratio.
- Literasi Keuangan dan Emosi terhadap Risk Perception Pengusaha Batik Tulis Lasem Rembang Jawa Tengah: - Damayanti
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 5 No. 3 (2022): November 2022
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37112/bisman.v5i3.2187

Abstract

The purpose of this study was to analyze the factors that influence the risk perception of the batik entrepreneur Lasem Rembang. The factors studied include financial and emotional literacy. This study took the object of the Lasem batik SME in Rembang Regency, Central Java, Indonesia. The total population of the study was 102 Lasem Batik entrepreneurs, the sampling technique used saturated sampling. From the questionnaires that filled out there were 70 samples. Data collection techniques using a questionnaire. The results showed that 1). financial literacy has a significant positive effect on the risk perception of Lasem batik entrepreneurs, 2). Emotions have no significant negative effect on the risk perception of Lasem batik entrepreneurs, and 3). Financial literacy and emotion together have a positive and insignificant effect on the risk perception of Lasem batik entrepreneurs.

Page 18 of 34 | Total Record : 333

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