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Dinasti International Journal of Digital Business Management

DIJDBM
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Published by Dinasti Publisher

ISSN : 2715419X EISSN : 27154203 DOI : 10.31933

Core Subject : Science,

Decision Sciences, Operations Research & Management

Dinasti International Journal of Digital Business Management (DIJDBM) provides widespread coverage of high quality research in a broad range of topics such as digital business management science and technology advancements, and establishing new collaborations in these areas. Original research papers, state-of-the-art reviews are invited for publication in all areas of digital business management science and technology. It is therefore a multidisciplinary journal inspired by diversity and open to methodological plurality. Our main concern is that articles have strong theoretical foundations, meet the highest analytical standards, and provide new insights that contribute to the better understanding of managerial phenomena.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 679 Documents

58 59 60 61 62

Analysis of the Influence of Service Quality on Patient Satisfaction in Hospitals: Literature Review Setyawan, Aris Kabib; Isnanto, Samto Hadi
Dinasti International Journal of Digital Business Management Vol. 6 No. 3 (2025): Dinasti International Journal of Digital Business Management (April - Mei 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i3.4535

This study aims to analyze the effect of service quality on patient satisfaction in the context of health services. Previous studies have shown that service quality plays an important role in shaping patient satisfaction, which in turn affects the level of loyalty and perception of health facilities. Through a literature review approach, this study collects and analyzes various scientific articles, journals, and books that discuss factors that influence the quality of health services, such as dimensions of reliability, responsiveness, assurance, empathy, and physical evidence. The results of this review indicate that good service quality can increase patient satisfaction, which is reflected in reduced complaints, increased trust in medical personnel, and the tendency of patients to recommend health facilities to others. This study also identifies challenges and barriers in maintaining service quality, and suggests practical implications for hospital managers and health service providers in efforts to improve patient satisfaction. These findings are expected to provide useful insights for policy development in the health service sector.

The Role of Motivation on Performance with Competence as a Moderation Variable in Financial Personnel Rahayu, Sri Bekti
Dinasti International Journal of Digital Business Management Vol. 6 No. 3 (2025): Dinasti International Journal of Digital Business Management (April - Mei 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i3.4536

This study aims to analyze the role of motivation on performance with competence as a moderation variable in financial personnel. Motivation plays an important role in improving performance, especially in a work environment that requires high accuracy and dedication, such as in the financial field. Competencies are assumed to strengthen the relationship between motivation and performance, as adequate abilities and skills allow individuals to work more effectively and efficiently. This study uses a quantitative approach with a survey method involving financial personnel as respondents. The data were analyzed using moderation regression analysis to test the relationships and interactions between the variables. The results showed that motivation had a significant positive role in performance, and competence significantly moderated the relationship. These findings have practical implications for the development of training programs and strategies to increase motivation among financial personnel

The Influence of Leadership, Work Discipline, and Work Motivation on the Performance of Financial Administration Personnel at Satker Pusku Mabes TNI Sunarti, Endang
Dinasti International Journal of Digital Business Management Vol. 6 No. 3 (2025): Dinasti International Journal of Digital Business Management (April - Mei 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i3.4537

Personnel performance is critical determinant of organizational success, particularly in structured environments such as military institutions. At Satker Pusku Mabes TNI, financial administration plays a vital role in ensuring operational continuity, yet challenges in achieving optimal performance remain. This study investigates the influence of leadership, work discipline, and work motivation on the performance of financial administration personnel. The research employs a quantitative approach, with data collected through surveys of 60 respondents drawn from a total population of 126 personnel. Statistical analyses, including multiple linear regression, were conducted using SPSS version 25. The findings reveal that leadership, work discipline, and work motivation significantly and positively influence personnel performance both individually and collectively. Leadership demonstrates the ability to guide and inspire personnel, while work discipline ensures adherence to organizational rules and enhances accountability. Work motivation fosters employee engagement and productivity through intrinsic and extrinsic factors. The coefficient of determination (R²) indicates that 81.3% of performance variations are explained by these three variables, with the remaining 18.7% attributed to other factors. This study underscores the importance of integrating effective leadership, discipline, and motivation strategies to enhance performance in high-stakes environments. Future research should explore additional variables such as organizational culture and peer support.

The Influence of Workload and Work Stress on the Productivity of PT Aseanindo Network Solution Nazarudin, Muhammad; Pujiati, Herni
Dinasti International Journal of Digital Business Management Vol. 6 No. 3 (2025): Dinasti International Journal of Digital Business Management (April - Mei 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i3.4538

Resource management has an active role in employee productivity through several variables that influence it, such as work stress and workload. This research is quantitative wih descriptive method. Thicantfis study uses primary data obtained from the distribution of research qusstionnaires. The analysis technique uses multiplelinear regression using the SPSS application to test the partial regression coefficient with a significant level of 5%. In addition instrument testing classical assumption test, heteroscedasticity test, and hypothesis testing were also carried out. The results of this study are as follows, work stress has a significant positive effect on work productivity. Workload simultaneously has a significant positive effect on work productivity. The conclusion of this study is that there is a significant positive effect between work stress and workload on employee work productivity at PT Aseanindo Network Solutions. Suggestions for further researchers to continue further research to discuss broader topics such as adding other variables.

Analysis of the Influence of Leadership Style and Motivation on Auditor Performance at the Ministry of Defense Inspectorate Samadara, Thontje Erwin P.
Dinasti International Journal of Digital Business Management Vol. 6 No. 3 (2025): Dinasti International Journal of Digital Business Management (April - Mei 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i3.4539

In an effort to achieve the organizational goals of the Inspectorate General of the Ministry of Defense of the Republic of Indonesia through effective and efficient supervision activities, an integral process is needed in the actions and activities carried out continuously by the leadership and all employees to provide adequate confidence. For this reason, high performance of the Auditor is required in completing tasks related to supervision, among others, audit, review, evaluation, monitoring, and other supervisory activities on the implementation of organizational duties and functions that are the responsibility of the Inspector General which is influenced by the work motivation of each Auditor. On the other hand, the work motivation of an Auditor can be influenced by the leadership style of a leader. This study aims to determine the influence of leadership style on the performance of Auditors through work motivation in the Inspector General of the Ministry of Defense. The type of research used is quantitative research, with a survey method. This study uses a sampling technique. In data analysis, the researcher used the Partial Least Square statistical application. The results of the study show that the participatory leadership style has a significant influence on the performance of the Auditor through the work motivation that exists in the Auditor.

The Influence of Motivation, Discipline and Work Enviroment on Employee Performance in the Directorate of Planning, Organization and General Affairs our Hope Heart and Blood Vessel Hospital Rahayu, Yuni Mardi; Pujiati, Herni
Dinasti International Journal of Digital Business Management Vol. 6 No. 3 (2025): Dinasti International Journal of Digital Business Management (April - Mei 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i3.4540

Globalization in the world of the health industry continues to develop every time and every year, this causes competition in the business world, especially in the health service sector to increase. Then, with the implementation of the MEA (Asean Economic Community) agreement, the impact of which will lead to competition in the economy in the ASEAN region, the quality of business products and human resources will be more required to be competent. On this basis, the authors conducted a study entitled "The Influence of Motivation, Discipline and Work Environment on Employee Performance at the Directorate of Planning, Organization and General Affairs at Harapan Kita Heart and Blood Vessel Hospital. The results showed that there was a significant influence between Motivation, Discipline and Work Environment with Employee Performance This can be seen based on the t-test on the work motivation variable showing that there is a significant effect on employee performance with a t-count value (4.756) > t table. (1.641) and a significant value of 0.000 <0.05. The results of the t-test on the Work Discipline variable show that there is a significant effect on employee performance with a t-count value (0.689) < t table (1.641) and a significant value of 0.495> 0.05. The results of the t-test on the work environment variable showed that there was an effect but not significant on employee performance with a t-count value (1.412) < t table (1.641) and a significant value of 0.166> 0.05. The results of the analysis output from the calculated F value of 34.852> 2.750 with a significant value of 0.000 <0.05 so it can be concluded that Work Motivation, Discipline and Work Environment have a significant positive influence simultaneously on Employee Performance.

The Influence of Salary, Incentives and Work Discipline on the Performance of Sales Division Employees at PT. Mora Telematika Indonesia Hendradinata; Pujiati, Herni
Dinasti International Journal of Digital Business Management Vol. 6 No. 3 (2025): Dinasti International Journal of Digital Business Management (April - Mei 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i3.4541

This study aims to determine the effect of salary, incentives, and work discipline on the performance of sales division employees at PT Mora Telematics Indonesia both partially and simultaneously using SPSS version 24. This research uses quantitative methods by collecting primary data through form to respondents (Sales Division of PT. Mora Telematics Indonesia), then the data is obtained by statistical analysis by conducting instrument tests, namely validity and reliability tests, classical assumption tests, namely multicollinearity test, autocorrelation test, heteroscedasticity test and normality test, multiple linear regression analysis test, hypothesis testing, namely t test and f test and coefficient of determination test. From the results of data analysis shows that 1) Salary has a positive and significant effect on employee performance, it is known that the tcount> ttable value is 2.113> 2.01290 with a significant value of 0.040 <0.05. 2) Incentives have a positive and significant effect on employee performance, it is known that the tcount> ttable value is 2.976> 2.01290 with a significant value of 0.000 <0.05. 3) Work Discipline has a positive and significant effect on employee performance, it is known that the tcount> ttable value is 3.785> 2.01290 with a significance value of 0.005 <0.05. 4) Salary, Incentives, and Work Discipline simultaneously have a positive and significant effect on the performance of sales division employees at PT. Mora Telematics Indonesia with an Fcount> Ftable value of 61,961> 3.20 and a significance value of 0.000 <0.05. And with this, it can also be seen that the results of multiple linear regression tests are Y = 1.531+ 0.243 Incentives, and Work Discipline on the Performance of Employees of the Sales Division of PT Mora Telematics Indonesia with a percentage of 78.4% of the results of the determination coefficient.

The Legality of the Provision of Remission to Military Prisoners in Accordance with the Equality Before the Law Principle Wulandari, Endah
Dinasti International Journal of Digital Business Management Vol. 6 No. 3 (2025): Dinasti International Journal of Digital Business Management (April - Mei 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i3.4542

The Provision of Remissions to Napimil (Military Prisoner) at Lemasmil (Military Penitentiary Institution) is an effort to integrate social reintegration so that soldiers who have the TNI identity are guided by the Soldier's Code of Ethics and / or Officer Code of Ethics, are aware of their mistakes, improve themselves, and do not repeat criminal acts so that they can be accepted and returned to its unit in accordance with the provisions of laws and regulations. Thus, granting remissions to Napimil at Lemasmil is an effort to social reintegration of Napimil, so it needs to be regulated with a clear and straight regulations, in relation to the authority of the TNI Commander in granting Remission requests. The granting of authority to the TNI Commander can only be done if the Military Correctional Law has been issued. Given the importance of structuring the military correctional system, including the provision of remissions for Napimil, it is necessary to support the various competent parties to encourage the Military Correctional Bill to become a priority so that it can be immediately passed along with its derivative regulations.

Optimization of Materials Research and Development Function in Creating Defense Equipment Which Modern and Adaptive to Support the Main Tasks of the TNI AD Wahyudi, Indra; Pujiati, Herni
Dinasti International Journal of Digital Business Management Vol. 6 No. 3 (2025): Dinasti International Journal of Digital Business Management (April - Mei 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i3.4543

Research and Development of the Indonesian Army (TNI AD) is one of the special functions in the TNI AD which is inherent in every TNI AD unit and it has a very important role in realizing the modernization of the TNI AD both in terms of personnel, systems, methods and materials. In accordance with this function, every year the ranks of the R&D Center Executive Agency and Main Command carry out R&D activity programs, both Material, personnel, Systems and Methode, which begin with the preparation and submission of R&D proposals. To ensure the optimization of R&D activities, especially material R&D, it is necessary to improve the quality of Human Resources (HR), facilities and infrastructure, and adequate budget support. Human Resources (HR) is one of the important elements for organizational operations in producing quality innovations and R&D products in accordance with the needs of user units, the existence of facilities and infrastructure as the main support for the implementation of a material R&D as well as activity process. Good quality of facilities and infrastructure will produce precise and accurate R&D products as expected. The success in the implementation of materials R&D will certainly not be separated from adequate budget support. The material R&D process requires considerable budget support before becoming an R&D product that is ready for mass production.

Marine Defense Strategy in Securing Indonesian Archipelagic Sea Lanes (ALKI) to Realize Maritime Safety and Maintain Indonesian Sovereignty Farrolyanto, Rhito
Dinasti International Journal of Digital Business Management Vol. 6 No. 3 (2025): Dinasti International Journal of Digital Business Management (April - Mei 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i3.4544

Indonesia is the largest archipelago country in the world consisting of 17,504 islands. Located on the equator and located between the continent of Asia and the continent of Australia, and between the Pacific Ocean and Indian Ocean. Indonesia as an archipelagic country has ratified the United Nation Convention on the Law of the Sea 1982 (UNCLOS 82) and as a consequence Indonesia has established three Indonesian Archipelago Sea Lines (ALKI), namely: ALKI-I, ALKI-II and ALKI-III. The implementation of ALKI rights makes maritime security in Indonesian territory a priority for countries in the world, because disruption of the ALKI route can threaten the world economy and its implementation must be in accordance with UNCLOS provisions. Geographically, Indonesia has a very strategic position in the water sector. Indonesia must be able to control and secure the ALKI route by presenting sea power along the ALKI route in an effort to safeguard the ALKI route, as well as to realize maritime security and defend Indonesia's sovereignty. The purpose of this study is to analyze the marine defense strategy in safeguarding the Indonesian Archipelago Sea Channel (ALKI) to achieve maritime security and defend Indonesia's sovereignty. The data collection method used is the documentation method. The policy of establishing the Indonesian Archipelago Sea Channel (ALKI) has made Indonesia an "open" country. Until now, various foreign shipping and airlines have freely crossed Indonesia's territory. The security threat on the three ALKI routes is a challenge for the Indonesian government in maintaining maritime security and defending Indonesian sovereignty.

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Editorial Address Case Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan, Indonesia

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Contact Name
Ebit Bimas Saputra

Contact Email
dinasti.info@gmail.com

Phone
+6282287504359

Journal Mail Official
dinasti.info@gmail.com

Editorial Address
Case Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan, Indonesia

Location
Kota tangerang selatan,

Banten

INDONESIA