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Dinasti International Journal of Digital Business Management
Published by Dinasti Publisher
ISSN : 2715419X     EISSN : 27154203     DOI : 10.31933
Core Subject : Science,
Decision Sciences, Operations Research & Management
Dinasti International Journal of Digital Business Management (DIJDBM) provides widespread coverage of high quality research in a broad range of topics such as digital business management science and technology advancements, and establishing new collaborations in these areas. Original research papers, state-of-the-art reviews are invited for publication in all areas of digital business management science and technology. It is therefore a multidisciplinary journal inspired by diversity and open to methodological plurality. Our main concern is that articles have strong theoretical foundations, meet the highest analytical standards, and provide new insights that contribute to the better understanding of managerial phenomena.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 869 Documents
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The Influence of Organizational Capabilities and Innovation Capabilities to Achieve Competitive Advantage on Sustainable Business Performance at PT Azbil Ian Anderson Sihite; Tri Widyastuti; Zulkifli Zulkifli
Dinasti International Journal of Digital Business Management Vol. 7 No. 4 (2026): Dinasti International Journal of Digital Business Management (June-July 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i4.7177

Abstract

The purpose of this study was to determine the effect of Organizational Capability and Innovation Capability to Achieve Competitive Advantage on Sustainable Business Performance at PT Azbil. The sampling technique uses purposive sampling, amounting to 30 respondents. Data collection using a questionnaire. Data analysis techniques using Structural Equation Modeling (SEM) analysis which is processed with Smart PLS 2.0. The results of the study prove that organizational capability has a positive and significant effect on competitive advantage at PT Azbil. The capability of innovation has a positive and significant effect on competitive advantage at PT Azbil. Organizational capability does not significantly influence the sustainable business performance of PT Azbil. The capability of innovation has a positive and significant effect on the sustainable business performance of PT Azbil. Competitive advantage has a positive and significant effect on the sustainable business performance of PT Azbil.
The Influence of Farmers' Perceptions and Facilities on Service Quality and Its Impact on the Effectiveness of Subsidized Fertilizer Distribution in the Area Served by the Geragai District Agricultural Extension Center, East Tanjung Jabung Regency Suharyon Suharyon; M. Zahari; Fakhrul Rozi Yamali
Dinasti International Journal of Digital Business Management Vol. 7 No. 4 (2026): Dinasti International Journal of Digital Business Management (June-July 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i4.7201

Abstract

This study aims to analyze the influence of farmers' perceptions and facilities on service quality, as well as their impact on the effectiveness of subsidized fertilizer distribution in the area served by the Extension Implementation Center (BP3) of Geragai District, East Tanjung Jabung Regency. The study focuses on farmers' perceptions and facilities regarding service quality and their impact on the effectiveness of subsidized fertilizer distribution in Geragai District, East Tanjung Jabung Regency, utilizing a sample of 120 farmers drawn from a total population of 1,097. The research employs descriptive, verificative, and quantitative statistical methods; questionnaire responses were tabulated to serve as the basis for descriptive statistics and quantitative analysis using the Structural Equation Model (SEM) via the Smart PLS 4.9 software tool. An overview of the assessments regarding farmers' perceptions, facilities, service quality, and the effectiveness of subsidized fertilizer distribution in Geragai District, East Tanjung Jabung Regency, indicates that the farmers' perception variable achieved a total score of 5,311 (categorized as "good"). The facility variable showed a total score of 4,016 ("good"), while the service quality variable recorded a total score of 7,552 ("good"). Finally, the variable representing the effectiveness of subsidized fertilizer distribution showed a total score of 7,320 ("good"). Analysis using Smart PLS 4.9 reveals that farmers' perceptions have a significant influence on service quality and on the effectiveness of subsidized fertilizer distribution. Facilities have a positive and significant influence on service quality and on the effectiveness of subsidized fertilizer distribution. Furthermore, farmers' perceptions significantly influence distribution effectiveness through service quality, and facilities significantly influence the effectiveness of subsidized fertilizer distribution through service quality.
The Influence of Work Facilities and Organizational Climate on Employee Performance: The Mediating Role of Work Motivation at The East Jambi District Office Jambi City Juwita Juwita; M. Zahari; Osrita Hapsara
Dinasti International Journal of Digital Business Management Vol. 7 No. 5 (2026): Dinasti International Journal of Digital Business Management (August-September
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i5.7203

Abstract

This study aims to describe the condition of work facilities, organizational climate, work motivation, and employee performance at the East Jambi District Office, Jambi City. It also examines the direct and indirect effects of work facilities and organizational climate, both partially and simultaneously, on work motivation and employee performance, as well as the effect of work motivation on employee performance. To achieve these objectives, the study is supported by relevant theoretical frameworks concerning work facilities, organizational climate, work motivation, and employee performance. In addition, previous studies published in journals and theses were reviewed to provide empirical support for the research. The population consisted of 62 civil servants (ASN) employed at the East Jambi District Office in 2025. Data were analyzed using path analysis, followed by hypothesis testing through the F-test (simultaneous effect) and t-test (partial effect). The results indicate that work facilities and organizational climate jointly explain 74.8% of the variance in work motivation, while the remaining 25.2% is explained by other factors outside the model. Furthermore, work facilities and organizational climate account for 72.1% of the variance in employee performance. Work motivation has a positive and significant effect on employee performance, contributing 60% to its variance, while the remaining 40% is influenced by other variables not examined in this study. The study concludes that work facilities are perceived to be in a good condition, the organizational climate is fairly good, work motivation is moderately high, and employee performance is high. Moreover, work facilities and organizational climate have positive and significant effects, both partially and simultaneously, on work motivation and employee performance. Work motivation also has a positive and significant effect on employee performance.
The Influence of Electronic Word of Mouth (e-WOM) and Social Media e-Advertising on Purchase Intention for Stand- Up Comedy Performance Tickets: A Study of Ticket Buyers of Standupindo Cirebon Events. Sabda Pradipa Guevara; Badawi Badawi; Citra Faathir Widiana
Dinasti International Journal of Digital Business Management Vol. 7 No. 5 (2026): Dinasti International Journal of Digital Business Management (August-September
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i5.7256

Abstract

This study aims to analyse and prove the effect of electronic word of mouth (e-WOM) and e-advertising on the purchase intention for stand up comedy show tickets organised by the Standupindo Cirebon community, both partially and simultaneously. Purchase intention is a strategic issue for live entertainment products because ticket sales for the community's events have remained far below venue capacity, with the highest achievement of only 138 tickets out of 350 seats and a sharp decline to 45 tickets at the following event. The research uses a quantitative approach with Partial Least Squares-Structural Equation Modeling (PLS-SEM) processed through SmartPLS 4.0. The population consists of 152 ticket buyers of the Sawelase Selawase and Irae Lucu Tah Vol. 3 events; the Slovin formula with a 5% margin of error yielded a minimum sample of 111 respondents, and 121 valid questionnaires were collected through stratified random sampling using a five-point Likert scale. The results show that e-WOM has a positive and significant effect on purchase intention (path coefficient 0.585; t-statistic 11.229; p-value 0.000), and e-advertising also has a positive and significant effect (path coefficient 0.585; t-statistic 11.548; p-value 0.000), making e-advertising the most dominant variable. Simultaneously, both variables explain 67.4% of the variance in purchase intention (R-Square = 0.674), while the remaining 32.6% is explained by factors outside this model, so all three hypotheses are accepted. These findings imply that event organisers need to strengthen the clarity and appeal of paid digital advertising content while encouraging audiences to spread credible reviews on social media.
The Effects of System Quality, Information Quality, and Service Quality on the Net Benefits of the Satu Data Ketenagakerjaan Portal: The Mediating Role of User Satisfaction Rina Irania Aminarsih; Gandung Triyono
Dinasti International Journal of Digital Business Management Vol. 7 No. 5 (2026): Dinasti International Journal of Digital Business Management (August-September
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i5.7323

Abstract

Digital transformation in public administration requires reliable, informative, and responsive public data services that deliver tangible benefits to users. However, no empirical study has specifically examined the application of the DeLone and McLean Information Systems Success Model to Portal Satu Data Ketenagakerjaan as an integrated government public data service in the labor sector. This study examines the effects of System Quality, Information Quality, and Service Quality on User Satisfaction and Net Benefits of Portal Satu Data Ketenagakerjaan and tests the mediating role of User Satisfaction. A quantitative explanatory approach was used, with data collected through an online questionnaire from 100 portal users selected by purposive sampling during May-June 2026. The data were analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS version 4.1.1.8. The results show that System Quality, Information Quality, and Service Quality positively and significantly affect User Satisfaction and Net Benefits. User Satisfaction also positively and significantly affects Net Benefits and mediates the effects of all three quality dimensions through complementary partial mediation. The novelty lies in applying the DeLone and McLean Information Systems Success Model to Portal Satu Data Ketenagakerjaan as an integrated government public data service supporting Satu Data Indonesia in the labor sector, while examining User Satisfaction as a mediating mechanism in generating Net Benefits
The The Influence of Green Practices and Promotions on the Buying Interest of Café Consumers in Jakarta: the Role of Environmental Awareness as A Moderation Variable Sheila Rachmanita; Alugoro Mulyowahyudi
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.4441

Abstract

Sustainability in the business industry, including the café sector, is a major concern in efforts to reduce environmental impact. This study uses a quantitative method with data collection techniques through surveys distributed to café consumers in Jakarta.The data obtained is analyzed using  the Structural Equation Modeling (SEM)  method with the Partial Least Square (PLS) approach. These findings indicate that cafes that implement environmentally friendly practices as well as effective green promotion strategies can increase consumer buying interest, especially for those with a high level of environmental awareness. The implications of this study provide insights for café industry players to be more active in implementing sustainable business practices and communicating their environmental commitments to consumers.
Efforts to Improve Road Safety on Teuku Umar Bekasi Feri Wisudawanto; Torang Hutabarat; Penni Cahyani
Dinasti International Journal of Digital Business Management Vol. 6 No. 4 (2025): Dinasti International Journal of Digital Business Management (June - July 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i4.4744

Abstract

Road safety is a crucial issue in developing Indonesia's transportation infrastructure. Jalan Teuku Umar in Tambun, Bekasi, is one of the primary routes connecting Bekasi with neighboring areas, yet it experiences a high rate of traffic accidents. Accidents on this road, driven by user behavior, inadequate road conditions, and frequent traffic violations, lead to significant material losses and, in some cases, severe injuries or fatalities (Salvapour et al., 2020). This study aims to analyze factors contributing to the high accident rate on Jalan Teuku Umar and proposes measures to enhance traffic safety. Previous research highlights driver behavior as a primary cause of accidents, with frequent violations such as red light running, speeding, and lack of attention to pedestrians (Moshki et al., 2019; Sullman et al., 2012). Additionally, infrastructure issues, including inadequate pedestrian facilities and irregular traffic flow, further compromise road safety (Demiroz et al., 2015). This research focuses on identifying risk factors specific to Jalan Teuku Umar and recommends solutions to mitigate accidents and improve safety. The study employs a quantitative, descriptive approach, incorporating field observations, surveys, and accident data analysis. A survey was conducted with 200 respondents, including drivers and pedestrians, to assess traffic behavior and safety awareness. Secondary data from police reports over three years provided insight into accident patterns and dominant causes (Sullman et al., 2012). Descriptive analysis of the collected data highlights the correlation between safety awareness, road conditions, and accident frequency. Key findings indicate that traffic violations, limited geometry road capacity, the dominance of motorcycles, inadequate road use, and the impact of land use all significantly contribute to the high accident rate. Traffic violations, helmet particularly non-use, unlit headlights, and seatbelt neglect, account for most accidents, aligning with similar findings in other areas (Kurniastuti et al., 2021). Motorcycles dominate the traffic flow, increasing fatal accident risks due to low helmet use. High-density commercial activities also create complex traffic interactions. Recommendations include stricter law enforcement on violations, infrastructure improvements, road capacity expansion, and educational campaigns on traffic safety. Regular road geometry maintenance, improved signage, and better land use management are essential to reduce accidents on Jalan Teuku Umar. This study contributes to policy development for enhancing road safety in Bekasi and similar urban areas by providing a comprehensive analysis of risk factors and proposing targeted interventions.
Competence and Motivation Analysis on Work Performance: Empirical Study of Military Institution Ultra Liswinda
Dinasti International Journal of Digital Business Management Vol. 6 No. 4 (2025): Dinasti International Journal of Digital Business Management (June - July 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i4.4855

Abstract

Personnel’s competence and motivation are phenomena in organizational management, including in the military environment. This study aims to analyze competence and motivation of personnel in improving their performance in a military institution in Indonesia. This study adopts qualitative method with factor analysis. Respondents interviewed in this study were five informants selected by purposive sampling method, i.e. selecting respondents who were considered to have knowledge about the problems to be studied and supported by observation and documentation. The data processing and analysis model of this study is based on the interactive model of Miles, Huberman and Saldana. The results of the study show that: (1) personnel’ competence in the service organization of a military institution can be influenced by training, work experience, ability, placement and work facilities; (2) personnel’s motivation is influenced by appreciation/award, attitude, comfortable work environment, welfare, role and responsibility factors; (3) competence and motivation are factors that drive performance improvement.
The Effect of Land Crane Maintenance and Land Crane Operators on Scheduling and its Implications on Operational Safety of Loading and Unloading at PT Samudera Maritime Indonesia Firdania Amelia Riyanto; Tri Cahyadi; Susi Herawati
Dinasti International Journal of Digital Business Management Vol. 6 No. 4 (2025): Dinasti International Journal of Digital Business Management (June - July 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i4.4899

Abstract

Operational safety in cargo loading and unloading activities at Jetty Nusantara is greatly influenced by the effectiveness of scheduling land crane usage, which depends on two main factors: land crane maintenance and land crane operator skills. Several issues often encountered, such as reliance on designated cargo handling (PBM) parties, unexpected breakdowns of land cranes, and insufficient operator skills in crane operations, can affect operational safety. Poorly managed scheduling also worsens operational conditions, leading to fatigue, equipment damage, and an increased risk of workplace accidents. This study aims to analyze the impact of land crane maintenance and land crane operator skills on scheduling crane usage and its impact on operational safety in cargo loading and unloading at PT Samudera Maritime Indonesia. Using a quantitative approach and cross-sectional design, this study involved 70 respondents selected using the Slovin formula. The collected data were analyzed using SmartPLS software. The results of the study show that land crane maintenance and land crane operator skills have a positive and significant effect on scheduling crane usage and operational safety in cargo loading and unloading. The findings indicate that quality training and adequate training facilities can enhance employees' ability to manage risks and improve their performance. Effective scheduling also contributes to improved operational safety. The recommendations from this study are for PT Samudera Maritime Indonesia to continue improving land crane maintenance and the quality of training to support operational safety in the future.
The Influence of Liquidity, Solvency, and Activity Ratios on Profitability (ROA) in Banking Companies Listed on the Indonesia Stock Exchange During 2021–2024 Ari Nugraha; Raihan Fauzan; Acep Komara
Dinasti International Journal of Digital Business Management Vol. 6 No. 4 (2025): Dinasti International Journal of Digital Business Management (June - July 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i4.4915

Abstract

This study aims to analyze the influence of liquidity, solvency, and activity ratios on profitability (Return on Assets/ROA) in banking companies listed on the Indonesia Stock Exchange during 2021–2024. Using a quantitative approach and Partial Least Squares Structural Equation Modeling (PLS-SEM), the results reveal that the activity ratio (Total Asset Turnover/TATO) significantly and positively affects profitability. In contrast, the liquidity ratio (Loan to Deposit Ratio/LDR) and solvency ratio (Debt to Equity Ratio/DER) do not significantly influence profitability. These findings highlight that efficient asset management plays a crucial role in enhancing bank performance. Empirically, this implies that banking firms should prioritize asset utilization strategies to improve financial outcomes. From a managerial perspective, the results suggest the need for focused efforts on optimizing operational efficiency over merely maintaining liquidity or adjusting capital structure.

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