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Dinasti International Journal of Digital Business Management

DIJDBM
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Published by Dinasti Publisher

ISSN : 2715419X EISSN : 27154203 DOI : 10.31933

Core Subject : Science,

Decision Sciences, Operations Research & Management

Dinasti International Journal of Digital Business Management (DIJDBM) provides widespread coverage of high quality research in a broad range of topics such as digital business management science and technology advancements, and establishing new collaborations in these areas. Original research papers, state-of-the-art reviews are invited for publication in all areas of digital business management science and technology. It is therefore a multidisciplinary journal inspired by diversity and open to methodological plurality. Our main concern is that articles have strong theoretical foundations, meet the highest analytical standards, and provide new insights that contribute to the better understanding of managerial phenomena.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 869 Documents

81 82 83 84 85

The Influence of the International Maritime Organization (Imo) Annex 375 Policy and Extraordinary Pioneer Services on Operational Efficiency and its Implications on the Voyage Cost of User Ships in the Strait of Malacca and Singapore Agung Pratama Osmond; Marihot Simanjuntak; Hary Susilo
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5409

This study addresses the urgency of improving operational efficiency and reducing voyage costs for service-user vessels operating in the strategic Malacca and Singapore Straits. It aims to examine the influence of the International Maritime Organization (IMO) Annex 375 policy and exceptional pilotage services on operational efficiency and their implications for voyage costs. Adopting a descriptive quantitative approach, data were collected through surveys using questionnaires distributed online and offline, supported by documentation. The research population comprised all vessels served in 2024, with a sample of 142 respondents—vessel officers (captains, chief mates, and chief engineers) directly involved in navigation and pilotage services—selected using Slovin's formula. Data analysis employed Structural Equation Modeling (SEM) via SmartPLS. Results reveal that both the IMO Annex 375 policy and exceptional pilotage services significantly enhance operational efficiency, which in turn positively reduces voyage costs. These findings highlight that implementing international maritime policies and optimizing pilotage services can strategically improve port competitiveness and user satisfaction. The study recommends aligning pilotage service SOPs with IMO standards and strengthening pilotage personnel capabilities to meet the challenges of increasingly complex and competitive global shipping

The Impact of Transformational Leadership Style and Motivation from Within on The Quality of Public Services Through Organizational Commitment in The Social Services Department of West Tanjung Jabung District Idris Idris; M. Zahari; Ali Akbar
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5415

Public service quality, organizational commitment, intrinsic motivation, and transformational leadership style are all intended to be described in this study. Additionally, it seeks to ascertain and examine how Motivation from within and transformational leadership style impact the caliber of public service via organizational commitment. This study was carried out in Indonesia's Jambi Province at the West Tanjung Jabung Regency's Social Services Office. In this investigation, both primary and secondary data were employed. There were 100 responders in the sample. Sampling was done using proportional stratified random sampling. Descriptive and quantitative analysis were the methods employed for analysis. A partial least squares (PLS) method combined with path analysis was employed in the quantitative study. Software called SmartPLS 3.0 used to help process the data. According to the descriptive study, the transformational leadership style has been applied rather successfully. Staff members have been highly motivated by intrinsic motivation. At the same time, organizational dedication is rated as strong. Public service quality is likewise classified as good. According to the verification analysis's findings, organizational commitment and the caliber of public services are positively and significantly impacted by transformational leadership and intrinsic motivation. Increased organizational commitment has an impact on the quality of public services, and improvements in transformational leadership styles and Motivation from within help to support this. Additionally, it has been demonstrated that a key mediating element between the impact of leadership style and intrinsic drive on the quality of public service is organizational commitment. These findings highlight how crucial transformative leadership and employee Motivation from within are to fostering dedication and enhancing public services

The Influence of Professionalism and Work Discipline on Public Satisfaction Through the Performance of Public Services at the Regional Revenue Agency (BAPENDA) of Tanjung Jabung Barat Regency Sugianto Sugianto; M. Zahari; Sudirman Sudirman
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5423

This study aims to describe work professionalism, work discipline, public service performance, and public satisfaction at the Regional Revenue Agency (BAPENDA) of Tanjung Jabung Barat Regency. It also seeks to examine the influence of professionalism and work discipline on public satisfaction, both directly and indirectly through service performance. The population in this study consists of 118,264 people, with a sample size of 399 respondents. A quantitative approach was used with a survey method, and data were analyzed using Partial Least Squares (PLS). The results of the study indicate that professionalism and work discipline influence public satisfaction, both directly and indirectly through service performance at BAPENDA. This finding suggests that the higher the level of employee professionalism and discipline, the better the quality of service perceived by the public. Indirectly, professionalism and discipline contribute to the improvement of public service performance. Optimal service performance serves as a key bridge in meeting public expectations of government services. When services are delivered effectively, the public experiences tangible benefits from the presence of government officials, which in turn leads to higher levels of satisfaction

Implementation of Conversational Marketing as a Strategy to Improve Business Performance for Micro, Small and Medium Enterprises (MSMEs) Idham Khalik; Ade Perdana Siregar; Istiqomah Malinda SB
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5431

Corresponding Author: The fact that fewer micro, small, and medium-sized enterprises (MSMEs) are operating in Jambi Province suggests that their subpar performance is causing them to fail and have a negative effect on the province's GDP. In order to fulfill their goals of sustaining and growing their firm, business organizations employ marketing tactics. Unlike big corporations, micro, small, and medium-sized enterprises (MSME) pitch their products and services around the idea of entrepreneurship.One approach to implementing marketing for MSMEs is entrepreneurial marketing. Utilizing technology for online transactions, implementing a community-focused strategy is very important because the key to the success of this strategy is interaction. Conversational marketing is an innovative approach to understanding and meeting consumer requirements through two-way communication with consumers. Because technology is advancing at such a quick pace, MSMEs need to employ innovative marketing methods that are based on technology. By examining the effect of entrepreneurial marketing on business success via conversational marketing mediation, this study addresses a significant knowledge vacuum. The objectives of this research are (1) the influence of entrepreneurial marketing on business performance in MSMEs; (2) examine the influence of conversational marketing on business performance in MSMEs; (3) examine the influence of entrepreneurial marketing on conversational marketing in MSMEs; (4) examine the role of conversational marketing in mediating the influence of entrepreneurial marketing on business performance in MSMEs. This research uses quantitative research methods which are carried out by forming and testing models. The data analysis method used is Structural Equation Modeling (SEM) measurements using SmartPLS software

The Impact of Implementing Social Commerce Marketing on Purchasing Jambi Batik Products Novita Sari; Garry Yuesa Rosyid; Wahyu Juari Setiawan; Ade Perdana Siregar
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5432

The challenge for business people in the era of globalization is to be able to survive and have an advantage over competition. Consumers' consumption patterns have shifted from shopping at conventional stores to online stores. Social commerce marketing is the best marketing strategy to do at this time considering that with internet use there is more focus on social media. Jambi Batik products are typical products from Jambi Province because their motifs and colors are the first impression for consumers when choosing a product. In online transactions, consumers need confidence that Batik Jambi products meet their expectations. Marketing strategies that implement social commerce marketing need to have support from communication channels through social presence from customers to help attract new or existing consumers to make repeat purchases. The objectives of this research are (1) to examine social commerce marketing on continuous purchase intention; (2) examine the influence of social commerce marketing on social presence; (3) examine the influence of social presence on continuous purchase intention; (4) examine the role of social presence as a mediating influence of social commerce marketing on continuous purchase intention. The research is research using quantitative methods, where data is collected through surveys and distribution of questionnaires and data measurement is based on measurement instruments from questionnaire data obtained from respondents. The analytical method used is Structural Equation Modeling (SEM) measurements using SmartPLS software. The measurement method used is Structural Equation Modeling (SEM) which utilizes data processing tools, namely SmartPLS software

The Effect of Ism Code Implementation and Crew Competence on Safety Awareness which Impact on Prevention of Work Accidents by Ship Crew at PT Asia Maritim Temas Iis Elsya Sriyanti; Tri Cahyadi; Markus Yando; Susi Herawati
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5437

This study aims to analyze the impact of ISM Code Implementation and Crew Competence on Safety Awareness and its effect on Work Accident Prevention among crew members at PT Asia Maritim Temas. The main issue faced is the low level of safety awareness and the high number of work-related accidents among crew members, which affects the operational safety of the vessels. This research employs a quantitative approach with a cross-sectional design, involving 155 ship officers selected through saturated sampling. Data collection was done using questionnaires, and the data were analyzed using SmartPLS to examine the direct and indirect effects between the variables. The results show that ISM Code Implementation has a significant effect on Safety Awareness and Work Accident Prevention (t-value = 3.750), while Crew Competence also has a significant effect on Safety Awareness and Work Accident Prevention. Both variables also have an indirect effect on Work Accident Prevention through Safety Awareness. The conclusion of this study is that the implementation of the ISM Code and the enhancement of crew competence can improve safety awareness, which in turn can prevent work accidents on board. It is recommended to strengthen the implementation of ISM Code and safety training programs for crew members. Future research could explore this topic in more depth using a qualitative approach to better understand the challenges and perceptions of crew members regarding the implementation of safety measures

The Influence of Placement and Competence on the Performance of Civil Servants through Motivation at the Regional Civil Service Agency of Jambi Province Wisnilili Niawati; Fakhrul Rozi Yamali; Osrita Hapsara
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5442

The purpose of this study is to analyze the effect of placement and competence on motivation, as well as to analyze the effect of placement and competence on performance, and to analyze the effect of placement and competence on performance through motivation at the Regional Civil Service Agency of Jambi Province. The method used in this research is descriptive-verificative and quantitative statistics, with questionnaire tabulation from respondents’ answers as the basis for descriptive statistical processing, and quantitative methods using Structural Equation Modeling (SEM) with SmartPLS 3.0 as the analytical tool. Based on the analysis results using SmartPLS 3.0, it was found that placement has a significant effect on motivation; competence has a significant effect on motivation; placement does not have a significant and positive effect on employee performance; competence has a positive and significant effect on employee performance; motivation has a positive and significant effect on employee performance; placement has a significant effect on employee performance through motivation; and competence has a significant effect on employee performance through motivation

The Influence of Teamwork and Person-Environment Fit on Employe Turnover Intention with Organizational Citizenship Behavior as A Mediating Variable (Study Case on Sinar Mas Land Customer Care) Dewanti Putri Sekarsari; Singmin Johanes Lo
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5453

The purpose of this study is to examine how Teamwork and Person-Environment Fit influence Turnover Intention mediated by Organisational Citizenship Behavior (OCB) in Sinar Mas Land particularly customer care division. Data was obtained by distributing a closed questionnaire filled up by 117 participnats, and the data processing was then conducted using the Partial Least Squares Structural Equation Modeling (PLS-SEM) with a software SmartPLS 3.0. The result shows that Teamwork does not negatively affect Turnover Intention but positively contribute to OCB. Meanwhile, Person-Environment Fit has a negatif effect toward Turnover Intention and a positif effect toward OCB. There is a reduction in the intention of turning over influenced by OCB. Moreover, OCB also functions as a mediator between Person- Teamwork and Person-Environment Fit toward Turnover Intention. These findings urge to strengthen Teamwork and employee-environment in order to enhance the development of OCB in Sinar Mas Land Customer Care

Analysis of the Effect of Safety Equipment and Ship Maintenance on Risk Mitigation and Implications on Shipping Safety of Ncvs Ship in West Kalimantan Sella Agustina; Marihot Simanjuntak; Rosmayana Rosmayana; Susi Herawati
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5457

This study aims to analyze the impact of Safety Equipment and ship Maintenance on risk mitigation and its implications for the safety of navigation of Non-Convention Vessel Standard (NCVS) ships in West Kalimantan. The main issue addressed in this study is how the completeness and readiness of Safety Equipment, as well as the quality of ship maintenance, can minimize potential risks and support navigational safety. This research uses a descriptive quantitative approach with a cross-sectional design. The population of the study consists of all NCVS crew members in the West Kalimantan region, specifically the Rasau Jaya-Teluk Batang route, with a sample size of 140 respondents selected using saturated sampling. The data were analyzed using a closed-ended Likert scale questionnaire. Hypothesis testing was performed using SmartPLS 4 software to examine the relationships and effects between variables. The results indicate that Safety Equipment and ship Maintenance have a significant impact on risk mitigation and indirectly contribute positively to navigational safety. These findings have important implications for NCVS operational management, emphasizing the need for closer attention to the compliance of Safety Equipment standards and the regular preventive maintenance schedules to improve navigational safety in the West Kalimantan work area

The Influence of Leadership Support and Work Environment on Employee Work Morale, Which Implications for the Quality of Public Services at the Population and Civil Registration Service of West Tanjung Jabung Regency M. Syafruddin Nur; M. Zahari; Osrita Hapsara
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5474

This study aims to describe leadership support, work environment, work morale, and the quality of public services at the Population and Civil Registration Office of West Tanjung Jabung Regency. It also analyzes the influence of leadership support and the work environment on the quality of public services, both directly and indirectly through work morale. The study uses a quantitative approach with a survey method. The study population was 12,264 people served by the Population and Civil Registration Office of West Tanjung Jabung Regency, with a sample of 100 respondents determined using the Slovin formula. Data were collected through questionnaires and documentation, then analyzed using Structural Equation Modeling with Partial Least Square (SEM-PLS). The results showed that leadership support and the work environment had a positive and significant effect on employee work morale. Work morale was proven to play an important role as a mediating variable that strengthens the influence of leadership support and the work environment on the quality of public services. These findings confirm that the optimization of public services is not only determined by the procedural system, but also by managerial support and a conducive work environment. This research is expected to provide a practical contribution to the Population and Civil Registration Office of West Tanjung Jabung Regency in improving the quality of services, while enriching academic studies on the relationship between leadership, work environment, work enthusiasm, and the quality of public services

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Contact Name
Admin

Contact Email
dinasti.info@gmail.com

Phone
+628117404455

Journal Mail Official
dinasti.info@gmail.com

Editorial Address
Case Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan, Indonesia

Location
Kota tangerang selatan,

Banten

INDONESIA