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Hengki Tamando
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INDONESIA
Enrichment : Journal of Management
ISSN : 20876327     EISSN : 27217787     DOI : -
Core Subject : Economy,
The Enrichment : Journal of Management offers wide ranging and widespread analysis of all surfaces of management and science. Published two times per year, it delivers a emphasis for universal proficiency in the vital methods, techniques and areas of research; presents a opportunity for its readers to share mutual understandings across the full range of businesses and skills in which management and science is used; covers all areas of management science from systems to practical facets; links concept with training by publishing case studies and covering the latest important issues.
Articles 1,382 Documents
Reinvestigate how education and work experience determine work ethic of employee Muhammad Syafii A Basalamah
Enrichment : Journal of Management Vol. 13 No. 1 (2023): April: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i1.1285

Abstract

The research described is a quantitative study conducted at companies engaged in financing at the XYZ Finance branch office in Makassar City. The study aimed to investigate how education and work experience support the work ethic of employees in the financial sector, where work demands, workload, and stress are high. Education and work experience were used as independent variables, while work ethic was the dependent variable. A total of 61 respondents were selected through a simple random sampling technique, and data was collected using a questionnaire technique. The results of the study showed that work experience had a positive and partially significant effect on work ethic, while education had a partial and insignificant effect on work ethic. This finding is consistent with the idea that more experience in a particular field can lead to a better work ethic. However, it is important to note that the significance of education than work experience can vary depending on the specific field and industry. To ensure the validity and reliability of the study's results, the researchers conducted validity and reliability tests, as well as classical assumption tests in the form of normality, multicollinearity, and heteroscedasticity tests. Additionally, this research used multiple regression tests, t-tests, and the coefficient of determination to analyze the data. Overall, this research highlights the importance of work experience in developing a strong work ethic, particularly in high-stress industries such as the financial sector. However, it is also important to continue to prioritize education and training to ensure that employees have the necessary knowledge and skills to succeed in their career.
The role of women’s farmer groups as an alternative solution to food insecurity during the covid -19 pandemic Fisy Amalia; Eko Cahyo Mayndarto; Farhaan Priyadi; Jidan Dwilaksana; Khoirul Anam
Enrichment : Journal of Management Vol. 13 No. 1 (2023): April: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i1.1286

Abstract

This research was conducted to determine the management effectiveness of the Azzahra farmer women's group program in the Buaran area, South Tangerang, Indonesia, which was carried out from March 2021 to August 2021. The data taken are primary and secondary; primary data is taken from observations, documentation, and interviews with the chairwomanman, advisor, and group members. Secondary data are taken from a literature review. The results of the research conducted found that this group of farmer women has carried out management effectively to prevent food insecurity while improving their welfare by farming in groups. This is shown by the expansion of the cultivated land, which was originally only three hundred meters, to ten thousand meters with the addition of plant varieties, the improvement of the welfare of its members obtained from the purchase of cheap foodstuffs, and also the earning of wages from the sale of these crops. The group was also able to repay operational loans within two years. During the COVID-19 pandemic, they were able to donate part of the harvest to orphans in the surrounding area. The conclusion of this study is that the farmer women's group program can be used as a solution to prevent food insecurity in times of crisis.
The influence of product innovation and brand image on samsung smartphone purchase decision at bandung city Didi Tarmidi; Ayunda Tri Mulyani
Enrichment : Journal of Management Vol. 13 No. 1 (2023): April: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i1.1287

Abstract

The buying decision for consumers is the result of various considerations in deciding to buy a product from various options that include the purchase of smartphone on the various choices available. There is a tendency because the majority of consumers to choose the brand from product innovation, price, service, and brand image for researchers try to reveal the magnitude of the influence product innovation and brand image about the purchasing decision of Samsung Smartphone brand at Bandung city. The method used is quantitative data analysis with multiple linear regression. The results of research from 100 samples taken provided information that product innovation and brand image had a significant influence on purchasing decisions by 49,5%. The variable that must be prioritized to get more significant influence is product innovation. Meanwhile, the product innovation variable is partially proven to have a greater constant than the brand image variable.
Financial perfomance before and during the covid 19 pandemic on Indonesia soe Banking Nortuah; Ekayana Sangkasari Paranita
Enrichment : Journal of Management Vol. 13 No. 1 (2023): April: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i1.1288

Abstract

The purpose of this study was to analyze the financial performance of Indonesian State-Owned-Enterprise in banking sector before and during the Covid-19 pandemic. So far, state-owned banks have had superior financial performance, but the economic slowdown during the COVID-19 pandemic has hit their performance hard. Secondary data used in this study are collecting from each bank financial report. Financial performance analysis conducted towards Cash Acquisiton Ratio, Non Performing Loan, Loan to Deposit Ratio, and Return On Assets. Then each ratio is compared with the composite banking index. Furthermore, statistical descriptive analysis and paired sample t-test complete the data analysis. This study concludes that there are significant differences in state-owned banking financial performance before and during the Covid-19 pandemic, especially in the decline in Non Performing Loan.
The effect of price and service quality on the interest in repurchasing: citylink airlines in indonesia Didi Tarmidi; Irawan Wijaya
Enrichment : Journal of Management Vol. 13 No. 1 (2023): April: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i1.1298

Abstract

The development of business in the Indonesian air transportation sector is an opportunity and challenge for airlines to meet aviation needs. Citilink as one of the airlines that experiences problems related to meeting aircraft occupancy due to the competition map of airlines in Indonesia is quite numerous by offering various services to get customer satisfaction so that repurchases occur, Citilink's challenge in maintaining prices and service quality so that repurchase interest can continue to increase is important. The research method used in this study is a quantitative method with a descriptive type of research. Sampling was carried out using a non-probability sampling technique used was purposive sampling with a total of 400 respondents who were users of Citilink Indonesia airlines. Meanwhile, the data analysis techniques used are descriptive analysis and multiple linear regression analysis. The results showed that the Price variable in the very good category was 85%, the Service Quality variable was already in the excellent category by 86%, and the repurchase interest variable in the very good category was 86%. Price and Service Quality had a positive and significant effect on repurchase interest with a large influence of 52.6% and the remaining 47.4% influenced by other factors that were not studied.
The effect of service innovation and e-service quality toward customer satisfaction the my-xl application in bandung city Didi Tarmidi; Athifah Salsabila
Enrichment : Journal of Management Vol. 13 No. 1 (2023): April: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i1.1301

Abstract

This research aims to analize however the outline of Service Innovation, E-Service Quality and Customer Satisfaction, furthermore as determine how the influence of service innovation and E-Service Quality on Customer Satisfaction. The fact that businesses are required to maintain customer satisfaction serves as the background for this research, which is informed by the ever-increasingly high expectations that consumers have of a brand or product. As one of the providers, XL must also ensure customer satisfaction by enhancing or maintaining service quality.100 people who purchased active data packages and used XL cards were included in the sample. The SPSS Ver.25 data processing system is used to perform Multiple Regression Analysis as a method of data analysis. Service Innovation and E-service Quality had a significant impact on Customer Satisfaction by 42.3%, according to the analysis's estimation. The fact that the variable E-service quality is partially demonstrated to have a greater constant than the variable Service innovation must be prioritized to obtain a more significant influence.
Big data analytics and key success factor in achieving competitive advantage and performance of small medium enterprises: literature review Didi Tarmidi; Indra Taruna; Anton Budi S; Vina Marinda S
Enrichment : Journal of Management Vol. 13 No. 1 (2023): April: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i1.1302

Abstract

Along with the rapid changes in technology, many small and medium-sized enterprises (SMEs) have leveraged Big Data Analytics and other factors to drive digital transformation to gain a competitive advantage and improve performance. Making smart decisions based on data will help small and medium-sized companies get through the wave toward larger investment targets. The successful implementation of Big Data Analytics and other factors depends on alignment with aspects of an organization, technology, and human resources. Identifying critical success factors (CSFs) in driving Big Data innovation is critical to addressing the challenges surrounding Big Data Analytics and its application. This study aims to examine a systematic literature review that explains the concept of Big Data Analytics and the key success factors in achieving competitive advantage and performance of small and medium-sized companies. By conducting a systematic literature review analysis for studies related to key success factors and Big Data Analytics during the research period on data needs, there were 50 sources of articles analyzed to identify the concept based on its classification. Referring to the descriptive qualitative analysis method for the selected literature section, the findings of this study succeeded in identifying 48 critical success factors from the implementation section of Big Data Analytics by proposing schemes and frameworks in 4 categories, namely: Organization, Technology, Human Resources (People) and Management Data Governance. These findings can be used as a reference for successful strategies and implementation of Big Data Analytics by formulating them into a more effective database form to improve the performance of small and medium-sized companies in achieving competitive advantage.
The effect of product innovation and service quality on customer loyalty is mediated by customer satisfaction at PT KB Finansia Multifinance (Kredit plus) Tasikmalaya Agus Yuna Syariful; Saparso; Rudolf Lumbantobing
Enrichment : Journal of Management Vol. 13 No. 1 (2023): April: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i1.1303

Abstract

Business competition in the field of non-bank financing services (multifinance) in Indonesia is increasing. The increasing economic and lifestyle needs of the Indonesian people have made businesses in this field grow and develop rapidly, the fintech market is already large, especially in Java, which is the largest market for traditional financial companies. The purpose of this study was to determine the effect of product innovation and service quality on customer loyalty mediated by customer satisfaction. The population in this study were all employees of PT KB Finansia Multifinance and were processed using Structural Equation Model (SEM) analysis with SEM PLS software. Based on the results of the study, empirical facts were obtained in the form of 1) There was a significant positive effect on product innovation variables on customer satisfaction 2) There is no positive influence of service quality variables on customer satisfaction 3) There is a significant positive effect on product innovation variables on Customer Loyalty 4) There is a significant positive effect of service quality variables on customer loyalty 5) There is no positive influence of customer satisfaction on customer loyalty 6) Customer satisfaction does not significantly mediate the positive effect of product innovation on customer loyalty 7) Customer satisfaction does not significantly mediate the positive effect of service quality on customer loyalty.
Financial attitude and financial behavior analysis towards student financial literacy in Kupang City Maria Bernadethe Mawarni Gelu Wutun; Simon Sia Niha; Henny A. Manafe
Enrichment : Journal of Management Vol. 13 No. 1 (2023): April: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i1.1304

Abstract

A child from an early age should have been taught and accustomed to saving money by his parents at home. This will help his future, especially when he grows up, he becomes good at managing finances for needs, savings and wants. A student's knowledge of finance is very important because it will help him manage the money he has as well as possible for daily needs without any difficulties at certain times. This study will analyze the influence of two independent variables, namely financial attitude and financial behavior, on the level of financial literacy of students in Kupang City. The study involved a sample of 100 students from Kupang City who filled out a Google form, which was then used to collect data. Responses to incoming questionnaires will be processed using a statistical program, namely SPSS.26. Analysis of the study data revealed that, while financial behavior did not significantly affect students' financial literacy, financial attitudes had a considerable impact. The results of the concurrent assessment show a strong correlation between students' attitudes and financial behavior, which ultimately has a significant impact on the overall level of students' financial literacy in Kupang City. This result certainly means that students really need to be equipped with knowledge about financial literacy which is very useful for the future in front of them. Good financial knowledge will determine good financial decisions as well.
The effect of sales promotion and service innovation toward ovo customer loyalty Didi Tarmidi; Suci Rahmina Pratiwi
Enrichment : Journal of Management Vol. 13 No. 1 (2023): April: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v13i1.1308

Abstract

This study aims to see however the outline of sales promotion, service innovation, and customer loyalty, furthermore, as determine how the influence of sales promotion and service innovation on customer loyalty. The factors tested during this study are sales promotion and service innovation as independent variables, whereas customer loyalty could be a dependent variable. The analysis ways utilized in this study are descriptive and verification methods. The population in this study were those that used OVO services. The sampling technique used in this study is non-probability sampling and also the quantity of sample in this study is calculated by Bernoulli's formula so that the full variety is a hundred respondents. The analysis method in this study is using multiple regression analysis with the program of SPSS ver.25 for Windows. The results showed that Sales Promotion and Service Innovation affected OVO's customer loyalty. The number effect of sales promotion and service innovation toward customer loyalty is 37%.

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